As a physician and an academic, I’ve worked with communities that have historically experienced health inequalities due to factors like where they live, what their income is and how they identify. And I’ve seen firsthand how technology can connect individuals to critical information and tools that help them manage their health and help health care providers expand access to care for them.

Today, I lead a team at Google focused on making sure our research, products and technologies can help billions of people live healthier lives — especially the communities that have historically been underserved by healthcare.

This week, we’re hosting our annual Google Health Equity Summit. This event brings together researchers, policymakers, health equity experts and more from both inside and outside of Google to discuss pressing health equity issues. We’ll also share updates on how we’re helping billions of people be healthier. Here are a few highlights:

Connecting people to care that’s right for them

Information is a determinant of health, and bridging information gaps can help foster more equitable care. People from all over the world use Google products and services to find information about their health needs and questions. We work to make sure everyone can access authoritative information that is relevant and actionable based on those needs.

Search features help people easily access care that’s right for them — from showing appointment availability to finding in-network care options. We’ve updated our search experience to make it easier to navigate U.S. government benefits programs, like Medicaid which covers one in four people including about half of all children in the U.S.

In the coming weeks, when you search for Medicare and Medicaid plans, you’ll see additional information about eligibility requirements and the enrollment process. For those enrolled in Medicaid, you’ll also be able to filter nearby healthcare providers that accept Medicaid, alongside an existing filter for Medicare — making it easier to find doctors who accept your plan.

People also turn to YouTube looking for answers to their health questions and to find online communities where they can connect about shared health issues and needs. To boost the quality of information and access to authoritative health content, we’ve launched product features and established partnerships over the past few years.

Today, YouTube is rolling out THE-IQ – Tackling Health Equity through Information Quality, a program in partnership with Kaiser Family Foundation (KFF) that brings together organizations supporting underrepresented and under-resourced communities. YouTube and KFF will provide resources, such as seed funding and video production expertise, toThe Loveland Foundation, the National Birth Equity Collaborative and the Health Equity Leadership & Exchange Network at the Satcher Health Leadership Institute to help them reach more people on YouTube around important topics like mental health, maternal care and health access.

Extending resources and technologies to support community work

In addition to building health equity within our products, we have an equally important role to support work happening in the broader health community.

Last year, we debuted the Fitbit Health Equity Research Initiative to offer Fitbit and Fitabase resources and technologies to researchers studying the impact of health disparities and possible solutions. Awardees included those working on Black maternal, fetal and postpartum health, transgender youth sleep health, diabetes and cardiovascular health within Latino communities, and adolescent health and wellbeing.

This year, we’re expanding the program to further support groups disproportionately impacted by health disparities. Researchers at academic institutions and nonprofit research organizations in the U.S. are invited to submit their health equity research proposals to the Google Health Equity Research Initiative (HERI) for the chance to win Fitbit devices and Premium, Google Cloud credits or funding. With support from Fitabase, these researchers may also be eligible to win access to remote data collection and analysis tools. Learn more about eligibility and how to apply to this year’s HERI.

There are no shortcuts to achieving health equity. Google is committed for the long term to building and maintaining trust with communities who can benefit from our products.

To hear more about our work, tune in to the Google Health Equity Summit live stream at 10 a.m. PST on Monday September 12 or watch the recap on our event site.

When you or someone you care for is going through a mental health situation, it can feel isolating, overwhelming and distressing. To get through those moments, access to the right resources can make all the difference.

Anxiety and depression increased by 25% across the globe during the first year of the COVID-19 pandemic, and hospitals and doctor groups recently called mental health a national emergency for adolescents. With these issues on the rise, searches for "mental health therapist" and "mental health help" reached record highs this year in the U.S.

Against the backdrop of the global pandemic, geopolitical crises and economic concerns also hit home for many Americans. To help support mental health challenges stemming from these issues, our goal is to surface authoritative information you can trust, create access to helpful resources you need in the moment and show empathy for everyone facing mental health issues. So in recognition of Mental Health Awareness Month in the U.S., here are tools built to support you when you need it most.

Resources for those in crisis

We know that many people turn to Search to get actionable information during a personal crisis, whether it’s related to suicide, sexual assault, substance abuse or domestic violence. In the coming weeks, we’ll update Search to use our AI model MUM to automatically and more accurately detect personal crisis searches in order to show you the most relevant information when you need it.

We’ve also made it easier to access clinically-validated mental health self-assessments from Search for conditions such as depression, anxiety, postpartum depression and post-traumatic stress disorder (PTSD). These self-assessments, frequently used by medical professionals, are meant to help people understand how their self-reported symptoms might map to known mental health conditions.

On YouTube, updates to our crisis response panels better connect you with timely and important resources. For years, YouTube has shown crisis resource panels on certain search queries to connect people with local organizations that can help them through a moment of critical need. Now, crisis resource panels appear on the Watch Page and in search results. The number of topics that display crisis resources in YouTube search results has also expanded to include issues like depression, sexual assault and substance abuse.

In the past month, searches for "local drug rehab centers near me" reached an all-time high in the U.S. As part of our ongoing commitment to help people find useful and accurate information related to addiction and recovery and to support the newly instituted Fentanyl Awareness Day, our Recover Together resource has a new section. Here you can find more information about the prevalence of fentanyl in illegally-made pills and the importance of naloxone, a legal drug that can reverse overdose from opioids like fentanyl, heroin, morphine and oxycodone.

Building empathy and reducing stigma

Sharing stories about mental health can normalize the issue and reduce stigmas that deter people from getting help. Working with the National Alliance on Mental Illness, YouTube created a guide for creators with tips on how to speak from personal experience, work with experts and use inclusive language.

To listen to supportive community stories and helpful information on mental health, you can watch videos in this playlist on YouTube. For younger audiences, the YouTube Kids app features mental health content on expressing emotions and building coping skills through music, art and more. For more on what YouTube is doing when it comes to mental health, check out this blog.

Personal moments of managing stress

In moments when you need a hand managing your stress levels, Fitbit can help. SelectFitbit devices include a Relax app for deep breathing or an EDA (electrodermal activity) sensor so you can better understand how your body responds to stress — which is especially important as we all cope with the stress of the pandemic. From there, you can take steps to adjust your activity levels, improve your sleep or practice mindfulness to help manage the impact on your wellbeing.

Over the past year in the U.S., searches for “5 minute meditation for anxiety” more than doubled. Using Google Assistant, you can find and play meditations from Calm on your Google Nest display to help relax during the day or fall asleep at night. Just say, "Hey Google, show me meditations from Calm" or "Hey Google, start a meditation."

Contributing to community wellbeing

Beyond providing resources to people using our products, we’re also helping organizations and researchers that contribute to mental health.

Since 2019, we've provided $2.7 million and nearly 30 Google.org Fellows to help The Trevor Project use AI to support LGBTQ+ youth in crisis. Most recently, Trevor and a team of Fellows built the AI-powered Crisis Contact Simulator (CCS) that lets volunteer trainees practice realistic conversations with digital youth personas. The Trevor Project recently introduced a new persona to expand their counselor training.

Ask for help when you need it

It is always okay to ask for help — whether that’s going to Google or YouTube with questions you’re not comfortable asking anyone else or opening up to your friends and family or connecting with experts who can help you through the difficult moments. We need to support each other however we can.

My years spent caring for patients at the bedside and in the clinic inspired me to find ways to improve health for them and their communities at scale. That passion eventually brought me to Google where I could help solve the world’s most significant health challenges.

I joined the company just weeks before the COVID-19 pandemic unfolded. At the time, most people hadn’t heard of “flattening the curve” or “mRNA vaccines.” But what they did know was that they could turn to Google with their questions. The COVID-19 pandemic strengthened our resolve that Google could and should help everyone, everywhere live a healthier life. It also accelerated our company-wide health efforts.

We embed health into our products to meet people where they are. Our teams apply their expertise and technological strengths and harness the power of partnerships to support our 3Cs – consumers, caregivers and communities around the world.

Today, we’re hosting our second annual Google Health event, The Check Up. Teams from across the company — including Search, YouTube, Fitbit, Care Studio, Health AI, Cloud and Advanced Technologies and Projects team — will share updates about their latest efforts.

Among the areas of progress, I’m delighted at the ways our teams are working to support consumers with helpful information and tools throughout their health journeys.

Making it easier to find and book local care providers in the U.S.

When people have questions about their health, they often start with the internet to find answers. No matter what people are searching for on Google Search, it's our mission to give high-quality information, exactly when it’s needed.

The Search team recently released features to help people navigate the complex healthcare system and make more informed decisions, like finding healthcare providers who take their insurance.

At today's event, Hema Budaraju, who leads our Health and Social Impact work for Search, introduced a feature we’re rolling out that shows the appointment availability for healthcare providers so you can easily book an appointment. Whether you put off your annual check-up, recently moved and need a new doctor, or are looking for a same-day visit to a MinuteClinic at CVS, you might see available appointment dates and times for doctors in your area.

While we’re still in the early stages of rolling this feature out, we’re working with partners, including MinuteClinic at CVS and other scheduling solution providers. We hope to expand features, functionality and our network of partners so we can make it easier for people to get the care they need.

Helping people in Brazil, India and Japan discover local, authoritative health content on YouTube

Of all the information channels people turn to for health information, video can be a helpful and powerful way to help people make informed healthcare decisions. People can watch and listen to experts translate complex medical terms and information into simple language and concepts they easily understand, and they can connect with communities experiencing similar conditions and health challenges.

Dr. Garth Graham talked about YouTube Health’s mission of providing equitable access to authoritative health information that is evidence-based, culturally relevant and engaging. In the past year, YouTube has focused on building partnerships with leading health organizations and public health leaders to increase the volume and visibility of authoritative health content through new features.

Starting this week in Japan, Brazil and India, YouTube is adding health source information panels on videos to provide context that helps viewers identify videos from authoritative sources, and health content shelves that more effectively highlight videos from these sources when people search for specific health topics. These context cues help people easily navigate and evaluate credible health information.

Supporting heart health with Fitbit

In addition to information needs, people use our consumer technologies and tools to support their health and wellness. Fitbit makes it easy and motivating for people to manage their holistic health, from activity and nutrition to sleep and mindfulness. Fitbit co-founder James Park shared how Fitbit believes wearables can have an even greater impact on supporting people with chronic conditions, including heart conditions like atrial fibrillation (AFib).

In 2020, the team launched the Fitbit Heart Study, with nearly half a million people who use Fitbit. The goal was to test our PPG (Photoplethysmography) AFib algorithm, which passively looks at heart rate data, to alert people to signs of an irregular heart rhythm.

We presented the study results at the most recent American Heart Association meeting, showing that the algorithm accurately identified undiagnosed AFib 98% of the time. We’ve submitted our algorithm to the FDA for review. This is one of many ways we’re continuing to make health even more accessible.

Building the future for better health

These updates are only a slice of what we covered at the event. Check out our Health AI blog post and tune into our event to hear more about ways we are advancing better, more equitable health for everyone.