Tag Archives: Gmail

Google Chat will automatically suggest 1:1 chat based on your Google Calendar

Quick launch summary 

In Google Chat, you’ll now see suggested 1:1 chats based on current meetings on your Google Calendar. You’ll see the suggested conversation shortcut at the top of the Chat section in Gmail on mobile and web and in Google Chat on mobile. Suggested chats will appear at the top of the Chat section in Gmail on mobile. 




The chat will be visible ten minutes prior to the 1:1 meeting and ten minutes after the meeting ends. We hope this feature makes it easier to share information and files before a meeting begins, let meeting attendees know you’re running late, or share quick follow-ups once a meeting has concluded. 


Getting started 

Suggested chats will appear at the top of the Chat section in Gmail on mobile.


Rollout pace 


Availability 

  • Available to Google Workspace Essentials, Business Starter, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, Enterprise Plus, Education Fundamentals, and Education Plus, as well as G Suite Basic, Business, and Nonprofits 
  • Not available to Google Workspace Essentials customers or consumers with personal Google Accounts 

Resources 

Sign in to RSVP via hyperlinks in Google Calendar email invitations

Quick launch summary

In order to prevent unauthorized users from responding on your behalf to Google Calendar event invitations, you’ll now be required to be logged in to use any of the RSVP hyperlinks in invite emails. Previously, organizers or anyone with a specific invitee's invitation copy could respond on behalf of that invitee.
Responding to invitations via email will now require you to be signed in


If a user is not logged in, they will be asked to sign in to their Google Account. Note that this only applies to users with a Google account.

Getting started

  • Admins: There is no admin control for this feature.
  • End users: There is no end user setting for this feature. Visit the Help Center to learn more about responding to event invitations.

Rollout pace

Availability

  • Available to Google Workspace Essentials, Business Starter, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, Enterprise Plus, Education Fundamentals, and Education Plus, as well as G Suite Basic, Business, and Nonprofits customers

Resources

Enhanced admin controls for Gmail IMAP

Quick launch summary

You can now enable Gmail IMAP and Gmail POP separately and enable access via IMAP on a per-app basis in the Admin console.




In addition to granularly allowing mail clients to sync via IMAP and/or POP, there’s also a new option to specify a list of OAuth IDs, which are the approved IMAP clients that your users are allowed to use. For example, you may choose to allow your users to use the default mail app on mobile devices and desktop computers. By default, all IMAP clients will be allowed unless this feature is explicitly enabled. Note that IMAP clients can only be restricted if they support OAuth.

Getting started

  • Admins: This feature will be OFF by default and can be enabled at the domain or organizational unit (OU) level. Visit the Help Center to learn more about turning IMAP options on or off for your organization.
  • End users: There is no end user setting for this feature. End users will only be able to use the allowlisted IMAP clients approved by admin.

Rollout pace

Availability

  • Available to Google Workspace Business Starter, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, and Enterprise Plus, as well as G Suite Basic, Business, Nonprofits, Education, and Enterprise for Education customers
  • Not available to Google Workspace Essentials customers

Resources

Email aliases now included in Gmail search results

What’s changing

When you search for an email address in Gmail, we'll now show all emails associated with that specific address and any aliases it's part of.

These results will be pulled from the to, from, cc, and bcc fields, or anywhere in the email.

Who’s impacted

End users

Why you’d use it

With this change, searching will be easier and results more comprehensive, as users won’t need to remember all of someone’s aliases and run multiple searches for each.

Additional details

An email alias is an alternate address for receiving mail, used in addition to a user's primary address. There are many reasons why someone may use an alias email address, such as:
  • Official name changes
  • Preferred names
  • Company rebrands
  • Acquisitions and subsidiaries

If you’d like to retrieve results for the exact query only, you can enclose it in quotation marks.

This will also apply to multiple inbox sections based on search queries which have an email(s). Labels are not affected by this change.

Getting started


Rollout pace

  • This feature is available now for all users.

Availability

  • Available to Google Workspace Essentials, Business Starter, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, and Enterprise Plus, as well as G Suite Basic, Business, Education, Enterprise for Education, and Nonprofits customers

Resources

Postmaster Tools API now available

Quick launch summary

We’re launching a Postmaster Tools API, allowing programmatic access to the email data found in the Postmaster Tools user interface. You can use the API to gather metrics on bulk emails sent to Gmail users—such as delivery errors, spam reports, feedback loop performance, and more. You can also import or merge the data into other systems and diagnose issues with email delivery.


Getting started

  • Admins: There is no admin control for this feature. 
  • End users: Registered domain owners can use this API to programmatically extract their domain’s data into their systems. Check out the Developers Guide to learn more about the using the Postmaster Tools API.

Rollout pace


Availability

  • Available to Google Workspace Essentials, Business Starter, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, and Enterprise Plus, as well as G Suite Basic, Business, Education, Enterprise for Education, and Nonprofits customers

Resize the Chat and Rooms sections in Gmail on the web

Quick launch summary 

You can now resize the Chat and Rooms sections in the left-side navigation of Gmail on the web. This makes it easier to stay on top of your most important conversations and navigate to relevant chats faster. 

Hover over a section header and drag up or down to resize. 

Getting started 

  • Admins: There is no admin control for this feature. 
  • End users: There is no end-user setting for this feature. To resize a section, click on a section header and drag to adjust as needed. 

Rollout pace 

Availability 

  • Available to Google Workspace Essentials, Business Starter, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, and Enterprise Plus, as well as G Suite Basic, Business, Education, Enterprise for Education, and Nonprofits customers

Expanding the Gmail delegate limit

What’s changing 

We’re expanding the number of allowed Gmail delegates from 25. In addition, to help with delegate management, delegation for Contacts is now available via the Contacts API

Who’s impacted 

Admins, end users, and developers 

Why you’d use it 

We’ve heard from you that allowing more than 25 users to access a single mailbox can sometimes help manage the messages. For example, in certain cases, the volume and variety of inquiries necessitated having a larger group of individual users be able to read and respond to them. To address this need, we‘ve enabled higher limits. 

Additionally, we’re now offering programmatic access to managing Contacts delegation, similar to how Gmail delegation can be managed via the API. Note that delegation limits for Contacts delegation are not changing. 

Additional details 

Where previously we advised that a technical limit of 25 delegates applied for email delegation, our updated guidance is as follows: 
  • With typical usage, up to 40 of those configured users may concurrently access the account. However, please note that 
    • All other Gmail limits and policies continue to apply. 
    • Heavy usage by any user will reduce the overall concurrency limit. This will most commonly occur if automation or scripting (e.g. via Chrome extension or API) is used to engage with the mailbox via high frequency actions. 
  • Up to 1000 delegates may be configured as delegates for the purposes of setting up access control. 
  • For high-volume operations such as sales or support teams, we continue to recommend the use of a dedicated ticketing system. Gmail is not intended to replace a ticketing system for scaled operations. 
  • Contacts delegation is still limited to 25 delegates per user.  

Getting started 


Rollout pace 

Availability 

  • Available to Workspace Essentials, Business Starter, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, and Enterprise Plus, as well as G Suite Basic, Business, Education, Enterprise for Education, and Nonprofits customers 
  • Not available to users with personal Google Accounts 

Resources 

Open Office attachments from Gmail in Google Docs, Sheets, or Slides with one click

What’s changing

We’re making it easier to view, edit, and collaborate on Microsoft Office files sent and received in Gmail using Docs, Sheets, and Slides. With this launch, we’re adding: 
  • Open Office files in Docs, Sheets, or Slides with one click: When you send or receive email with an Office file attached, you’ll see an edit icon that will open the file directly in Docs, Sheets, or Slides while preserving the original file format. 
  • Easily reply to the email from within the file: Once the file is opened, you’ll have new options to respond to the email thread from the File menu in Docs, Sheets, or Slides. 

See images below. 


Who’s impacted 

End users 


Why it’s important 

This provides a fast and convenient way to view, edit, and collaborate on emailed Office files directly in Docs, Sheets, and Slides. Previously, users would have to save a file to Drive before being able to use G Suite’s Office editing features. With this launch, they can open files more quickly and reply to email threads featuring Office files more easily. 


Getting started 


When you receive an Office file in Gmail, click the Edit icon to quickly open the file to view, edit, and collaborate. 

After opening an Office file from Gmail, you’ll see new options in the Docs, Sheets, or Slides File menu to reply with a file, or open the original message. 


Rollout pace 

Availability 

  • Available to Google Workspace Business Starter, Business Standard, Business Plus, Enterprise Standard, and Enterprise Plus, as well as G Suite Basic, Business, Education, Enterprise for Education, and Nonprofits customers 
  • Not available to Google Workspace Essentials and Enterprise Essentials customers 

Resources 

View richer information about coworkers directly within the Gmail side panel

What’s changing 

You can now find additional information about people within your organization, your Contacts, people who email you in the Gmail side panel. This includes: 
  • Contact information, such as phone number and email address, 
  • Team and manager, 
  • Office and desk location, 
  • Whether you’ve received email from them before, and more. 
Additional information will appear in the Gmail side panel.



You can also add people to your contacts and send them an email or message. 

Who’s impacted 

Admins and end users 

Why you’d use it 

This feature expands upon information you can already view when hovering over a person’s name in Gmail. In the side panel, you can learn more about who the person you’re collaborating with is, what team they’re on, and whether you’ve interacted with them before. We hope this feature makes collaboration and connecting with key stakeholders easier. 

Additional details 

To maximize this feature, it’s helpful to have user data fully populated across Google Workspace apps. Workspace admins can populate this data in a few locations: 

Getting started 

Rollout pace 


Availability 

  • Available to Google Workspace Essentials, Business Starter, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, and Enterprise Plus, as well as G Suite Basic, Business, Education, Enterprise for Education, and Nonprofits
  • Available to users with personal Google Accounts

Resources 

iPhones just got more helpful with Gmail, Drive and Fit widgets

When iPhone 12 was released a few weeks ago, we launched helpful widgets for your favorite Google apps on iOS. Over the next few days, we’re adding more for Gmail, Drive and Fit—and Calendar and Chrome widgets are on their way too.

Gmail

With the new Gmail widget, you can search your inbox, start a new message and check for unread messages at a glance.
Gmail widget

Google Drive

The new Drive widget helps you access files you’re most likely to need—and lets you search for any file from your homescreen.

Google Drive widget

Google Fit

For those of you keeping track of your activity with Heart Points and Steps in Google Fit, this helpful new widget puts those numbers front and center on your iOS device.

Google Fit widget

Coming soon 

Finally, we’re pleased to announce that in the coming weeks we’ll launch a Calendar widget and in the new year a new widget for Chrome. Calendar will put your upcoming appointments on your homescreen and give you quick access to your full calendar.

Calendar widget

The Chrome widget will give you quick access to search, open a new tab or incognito tab, voice search and QR code scanning— and the smaller widget comes with a little prehistoric surprise. If you have Chrome Beta you can try widgets today, and we’ll be bringing them to everyone early next year.

Chrome widget

To install any Google widget on iOS, first make sure you have the latest corresponding app downloaded from the App Store. Then follow these steps:


  1. Press and hold  on the home screen of your iPhone or iPad

  2. Tap the plus icon on the upper left corner to open the widget gallery

  3. Search for & tap the widget you’d like to install

  4. Swipe right/left to select the widget size

  5. Tap “Add Widget”

  6. Place the widget and tap “Done” at the upper right corner

Source: Drive