A milestone to celebrate: 10 years of GCI!

 
This year we celebrated the best of program milestones—10 years of bringing together 13-17 year old students from around the world into open source software development with our Google Code-in (GCI) contest. The contest wrapped up in January with our largest numbers ever; 3,566 students from 76 countries completed an impressive 20,840 tasks during the 7-week contest!

Students spent their time working online with mentors from 29 open source organizations that provided help to answer questions and guide students throughout the contest. The students wrote code, edited and created documentation, designed UI elements and logos, and conducted research. Additionally, they developed videos to teach others about open source software and found (and fixed!) hundreds of bugs.

Overview

  • 2,605 students completed three or more tasks (earning a Google Code-in 2019 t-shirt)
  • 18.5% of students were girls
  • 79.8% of students were first time participants in GCI (same percentage as in 2018- weird!)
  • We saw very large increases in the number of students from Japan, Mongolia, Sri Lanka, and Taiwan.

Student Age


Participating Schools

School NameNumber of Student ParticipantsCountry
Dunman High School138Singapore
Liceul Teoretic ''Aurel Vlaicu''47Romania
Indus E.M High School46India
Sacred Heart Convent Senior Secondary School34India
Ananda College29Sri Lanka

Students from 1,900 schools (yes, exactly 1,900!) competed in this year’s contest; plus, 273 students were homeschooled. Many students learn about GCI from their friends or teachers and continue to spread the word to their classmates. This year the top five schools that had the most students with completed tasks were:

Countries

The chart below displays the top 10 countries with students who completed at least 1 task.

We are thrilled that Google Code-in was so popular this year!

Thank you again to the people who make this program possible: the 895 mentors—from 59 countries—that guided students through the program and welcomed them into their open source communities.

By Stephanie Taylor, Google Open Source

How local journalists can map COVID-19 cases

The Coronavirus outbreak is a fast-moving story for any newsroom to cover, particularly for local reporters trying to help their readers make sense of what’s happening in their area. And for those local reporters wanting to show their readers where cases are, the options for an embeddable local coronavirus map are limited and time-consuming.


So Stanford University’s Big Local News and Pitch Interactive—with support from the Google News Initiative—created the COVID-19 Case Mapper to make it possible for local journalists to easily embed up-to-date Coronavirus map visualizations on their sites for readers.


Screen Shot 2020-04-13 at 1.48.01 PM.png

COVID-19 Case Mapper project, which shows cases mapped against population

This is the first project of a recently-announced partnership to launch a global data resource for reporters working on  COVID-19. In partnership with the Google News Initiative, the JSK Journalism Fellowships at Stanford University and the Big Local News group will aggregate data from around the world and help journalists tell data-driven stories that  showcase local information.


Unlike other coronavirus case maps, the Case Mapper project allows local reporters to embed a map of their area or even the national case map. The map shows cases in relation to population—it’s colored by numbers of cases per 100,000 people, and shows you the severity of outbreak by the number of people in each region, making it easier to compare where you live to the country as a whole. 


Screen Shot 2020-04-13 at 1.48.40 PM.png

Map of cases in one county in Pennsylvania, compared to cases state-wide

The data is from the New York Times’ recently-published open COVID-19 county dataset and the first version of the map, launched today, will be U.S.-only, with a global edition to come soon. Any newsroom or website can easily embed each version of the map, helping journalists bring this global story to their local readers.


Video creation is fast, easy and free with YouTube Video Builder

Given the current environment, many businesses are shifting how they're communicating and interacting with their customers and are turning to videos to make and maintain connections.


For businesses who don’t have resources to create videos from scratch, Video Builder can help. It’s a free beta tool that animates static assets—images, text and logos—with music from our library. You can choose from a variety of layouts based on your message and goals, customize colors and font and quickly generate a short YouTube video (6 seconds or 15 seconds). 


Because businesses of all sizes are strapped for time and resources and in-person video shoots are no longer practical in many countries, we are accelerating the next stage of Video Builder availability. With this tool, any business who needs a video can create one that helps connect with their customers and keep them informed—whether through an advertising campaign, website or email. 


You may be surprised by what you can create from your laptop in a few short minutes. To see how it works, watch this video or read this guide.
Video Builder Mock 2.png

Mock of a Video Builder layout

Video Builder Mock 1.png

Mock of a Video Builder layout

Different businesses have different creative needs. A restaurant may want to communicate changing hours or promotions, while a supermarket may highlight new services like curbside pickup. For brands or agencies with existing video resources, Video Builder can help bring agility and experimentation to the creation process by generating supplemental, lightweight videos. For smaller businesses and those with less creative experience, it can provide an efficient, low-resource way to create videos, perhaps even for the first time.

Havenly, an online platform offering affordable interior design services, has been using Video Builder to support their team’s video creation needs. "Video is an integral part of our media strategy because our business demands visual context,” says Stang Gappa, Senior Manager of Growth. “Historically, video development has been a slow and labor intensive process. With Video Builder, our small team is able to spin out high quality creative with increased velocity. Given the current situation, where many of us are sheltering in place, free tools like this can help us continue to keep in touch with our customers.”


If you’re interested in trying the Video Builder beta, sign up for access here. We’ll process requests as soon as we are able given tool capacity and email you once your access is granted. If you have a Google team, please request access through them. 


Through tools, insights and resources, we are committed to helping you navigate change and uncertainty.

Source: Google Ads


Video creation is fast, easy and free with YouTube Video Builder

Given the current environment, many businesses are shifting how they're communicating and interacting with their customers and are turning to videos to make and maintain connections.


For businesses who don’t have resources to create videos from scratch, Video Builder can help. It’s a free beta tool that animates static assets—images, text and logos—with music from our library. You can choose from a variety of layouts based on your message and goals, customize colors and font and quickly generate a short YouTube video (6 seconds or 15 seconds). 


Because businesses of all sizes are strapped for time and resources and in-person video shoots are no longer practical in many countries, we are accelerating the next stage of Video Builder availability. With this tool, any business who needs a video can create one that helps connect with their customers and keep them informed—whether through an advertising campaign, website or email. 


You may be surprised by what you can create from your laptop in a few short minutes. To see how it works, watch this video or read this guide.
Video Builder Mock 2.png

Mock of a Video Builder layout

Video Builder Mock 1.png

Mock of a Video Builder layout

Different businesses have different creative needs. A restaurant may want to communicate changing hours or promotions, while a supermarket may highlight new services like curbside pickup. For brands or agencies with existing video resources, Video Builder can help bring agility and experimentation to the creation process by generating supplemental, lightweight videos. For smaller businesses and those with less creative experience, it can provide an efficient, low-resource way to create videos, perhaps even for the first time.

Havenly, an online platform offering affordable interior design services, has been using Video Builder to support their team’s video creation needs. "Video is an integral part of our media strategy because our business demands visual context,” says Stang Gappa, Senior Manager of Growth. “Historically, video development has been a slow and labor intensive process. With Video Builder, our small team is able to spin out high quality creative with increased velocity. Given the current situation, where many of us are sheltering in place, free tools like this can help us continue to keep in touch with our customers.”


If you’re interested in trying the Video Builder beta, sign up for access here. We’ll process requests as soon as we are able given tool capacity and email you once your access is granted. If you have a Google team, please request access through them. 


Through tools, insights and resources, we are committed to helping you navigate change and uncertainty.

XTREME: A Massively Multilingual Multi-task Benchmark for Evaluating Cross-lingual Generalization



One of the key challenges in natural language processing (NLP) is building systems that not only work in English but in all of the world’s ~6,900 languages. Luckily, while most of the world’s languages are data sparse and do not have enough data available to train robust models on their own, many languages do share a considerable amount of underlying structure. On the vocabulary level, languages often have words that stem from the same origin — for instance, “desk” in English and “Tisch” in German both come from the Latin “discus”. Similarly, many languages also mark semantic roles in similar ways, such as the use of postpositions to mark temporal and spatial relations in both Chinese and Turkish.

In NLP, there are a number of methods that leverage the shared structure of multiple languages in training in order to overcome the data sparsity problem. Historically, most of these methods focused on performing a specific task in multiple languages. Over the last few years, driven by advances in deep learning, there has been an increase in the number of approaches that attempt to learn general-purpose multilingual representations (e.g., mBERT, XLM, XLM-R), which aim to capture knowledge that is shared across languages and that is useful for many tasks. In practice, however, the evaluation of such methods has mostly focused on a small set of tasks and for linguistically similar languages.

To encourage more research on multilingual learning, we introduce “XTREME: A Massively Multilingual Multi-task Benchmark for Evaluating Cross-lingual Generalization”, which covers 40 typologically diverse languages (spanning 12 language families) and includes nine tasks that collectively require reasoning about different levels of syntax or semantics. The languages in XTREME are selected to maximize language diversity, coverage in existing tasks, and availability of training data. Among these are many under-studied languages, such as the Dravidian languages Tamil (spoken in southern India, Sri Lanka, and Singapore), Telugu and Malayalam (spoken mainly in southern India), and the Niger-Congo languages Swahili and Yoruba, spoken in Africa. The code and data, including examples for running various baselines, is available here.

XTREME Tasks and Languages
The tasks included in XTREME cover a range of paradigms, including sentence classification, structured prediction, sentence retrieval and question answering. Consequently, in order for models to be successful on the XTREME benchmarks, they must learn representations that generalize to many standard cross-lingual transfer settings.

Tasks supported in the XTREME benchmark.
Each of the tasks covers a subset of the 40 languages. To obtain additional data in the low-resource languages used for analyses in XTREME, the test sets of two representative tasks, natural language inference (XNLI) and question answering (XQuAD), were automatically translated from English to the remaining languages. We show that models using the translated test sets for these tasks exhibited performance comparable to that achieved using human-labelled test sets.

Zero-shot Evaluation
To evaluate performance using XTREME, models must first be pre-trained on multilingual text using objectives that encourage cross-lingual learning. Then, they are fine-tuned on task-specific English data, since English is the most likely language where labelled data is available. XTREME then evaluates these models on zero-shot cross-lingual transfer performance, i.e., on other languages for which no task-specific data was seen. The three-step process, from pre-training to fine-tuning to zero-shot transfer, is shown in the figure below.
The cross-lingual transfer learning process for a given model: pre-training on multilingual text, followed by fine-tuning in English on downstream tasks, and finally zero-shot evaluation with XTREME.
In practice, one of the benefits of this zero-shot setting is computational efficiency — a pre-trained model only needs to be fine-tuned on English data for each task and can then be evaluated directly on other languages. Nevertheless, for tasks where labelled data is available in other languages, we also compare against fine-tuning on in-language data. Finally, we provide a combined score by obtaining the zero-shot scores on all nine XTREME tasks.

A Testbed for Transfer Learning
We conduct experiments with several state-of-the-art pre-trained multilingual models, including: multilingual BERT, a multilingual extension of the popular BERT model; XLM and XLM-R, two larger versions of multilingual BERT that have been trained on even more data; and a massively multilingual machine translation model, M4. A common feature of these models is that they have been pre-trained on large amounts of data from multiple languages. For our experiments, we choose variants of these models that are pre-trained on around 100 languages, including the 40 languages of our benchmark.

We find that while models achieve close to human performance on most existing tasks in English, performance is significantly lower for many of the other languages. Across all models, the gap between English performance and performance for the remaining languages is largest for the structured prediction and question answering tasks, while the spread of results across languages is largest for the structured prediction and sentence retrieval tasks.

For illustration, in the figure below we show the performance of the best-performing model in the zero-shot setting, XLM-R, by task and language, across all language families. The scores across tasks are not comparable, so the main focus should be the relative ranking of languages across tasks. As we can see, many high-resource languages, particularly from the Indo-European language family, are consistently ranked higher. In contrast, the model achieves lower performance on many languages from other language families such as Sino-Tibetan, Japonic, Koreanic, and Niger-Congo languages.
Performance of the best-performing model (XLM-R) across all tasks and languages in XTREME in the zero-shot setting. The reported scores are percentages based on task-specific metrics and are not directly comparable across tasks. Human performance (if available) is represented by a red star. Specific examples from each language family are represented with their ISO 639-1 codes.
In general we made a number of interesting observations.
  • In the zero-shot setting, M4 and mBERT are competitive with XLM-R for most tasks, while the latter outperforms them in the particularly challenging question answering tasks. For example, on XQuAD, XLM-R scored 76.6 compared to 64.5 for mBERT and 64.6 for M4, with similar spreads on MLQA and TyDi QA.
  • We find that baselines utilizing machine translation, which translate either the training data or test data, are very competitive. On the XNLI task, mBERT scored 65.4 in the zero shot transfer setting, and 74.0 when using translated training data.
  • We observe that the few-shot setting (i.e., using limited amounts of in-language labelled data, when available) is particularly competitive for simpler tasks, such as NER, but less useful for the more complex question answering tasks. This can be seen in the performance of mBERT, which improves by 42% on the NER task from 62.2 to 88.3 in the few-shot setting, but for the question answering task (TyDi QA), only improves by 25% (59.7 to 74.5).
  • Overall, a large gap between performance in English and other languages remains across all models and settings, which indicates that there is much potential for research on cross-lingual transfer.
Cross-lingual Transfer Analysis
Similar to previous observations regarding the generalisation ability of deep models, we observe that results improve if more pre-training data is available for a language, e.g., mBERT compared to XLM-R, which has more pre-training data. However, we find that this correlation does not hold for the structured prediction tasks, part-of-speech tagging (POS) and named entity recognition (NER), which indicates that current deep pre-trained models are not able to fully exploit the pre-training data to transfer to such syntactic tasks. We also find that models have difficulties transferring to non-Latin scripts. This is evident on the POS task, where mBERT achieves a zero-shot accuracy of 86.9 on Spanish compared to just 49.2 on Japanese.

For the natural language inference task, XNLI, we find that a model makes the same prediction on a test example in English and on the same example in another language about 70% of the time. Semi-supervised methods might be helpful in encouraging improved consistency between the predictions on examples and their translations in different languages. We also find that models struggle to predict POS tag sequences that were not seen in the English training data on which they were fine-tuned, highlighting that these models struggle to learn the syntax of other languages from the large amounts of unlabelled data used for pre-training. For named entity recognition, models have the most difficulty predicting entities that were not seen in the English training data for distant languages — accuracies on Indonesian and Swahili are 58.0 and 66.6, respectively, compared to 82.3 and 80.1 for Portguese and French.

Making Progress on Multilingual Transfer Learning
English has been the focal point of most recent advances in NLP despite being spoken by only around 15% of the world’s population. We believe that building on deep contextual representations, we now have the tools to make substantial progress on systems that serve the remainder of the world’s languages. We hope that XTREME will catalyze research in multilingual transfer learning, similar to how benchmarks such as GLUE and SuperGLUE have spurred the development of deep monolingual models, including BERT, RoBERTa, XLNet, AlBERT, and others. Stay tuned to our Twitter account for information on our upcoming website launch with a submission portal and leaderboard.

Acknowledgements:
This effort has been successful thanks to the hard work of a lot of people including, but not limited to the following (in alphabetical order of last name): Jon Clark, Orhan Firat, Dan Garrette, Junjie Hu, Graham Neubig, and Aditya Siddhant.

Source: Google AI Blog


Now that we’re at home, bring the great artists to you

Long before video conferencing moved from the boardroom to the family room, art was our common link to each other. It crossed space, time and culture as the purest expression of the human story. Just as we turn the pages of written history to discover what happened; the search for art is the pursuit of what inspires us, what challenges us, and how for thousands of years we’ve discovered a bit of ourselves in each other.

Ten years ago that journey required traveling the world. Now, the treasures of history are a little closer to home. Google Arts & Culture puts the stories and knowledge of over 2,000 cultural institutions from 80 countries in your home. It immerses you in a world of culture through augmented reality, virtual reality, Street View and AI.

New tools recently added to the Google Arts & Culture app allow you to bring the world’s culture into your home, whether you’d like to hang a virtual Van Gogh in your kitchen or experience a classical concert in Beijing's Forbidden City on your couch.

Open up the Google Arts & Culture app and try the following features to get started on your journey:

1. Art Transfer is a new feature that lets you transform your photo or selfie using the style characteristics of works by renowned artists such as Frida Kahlo, Leonardo da Vinci or Yayoi Kusama.

Art Transfer

2. Which artists were inspired by your favorite colors? With Art Palette, you can select your favorite colors and generate art featuring colors you love, or upload a photo of your living room and get some home decor inspiration for the color palette of your home.

3. With Art Projector you can place actual-size artworks in augmented reality right in front of you, wherever you are. Why not place your favorite masterpieces in your kitchen, office or backyard?

Art Projector.jpg

4. Step into a blockbuster exhibition which could never happen in real life. Our latest Pocket Gallery uses Augmented Reality to open a curated virtual space, allowing you to meet Vermeer and see all his artworks for the first time, or step back 36,000 years into some of the oldest cave paintings left behind by our ancestors in the Chauvet Caves.

Pocket Gallery

5. Experience culture in “360-degree video” and encounter a Jurassic giant, explore a Space Shuttle or discover the majestic valley temples of Bagan. Visit via your screen or with a Google Cardboard

6. With Street View you can choose your own path to discover cultural institutions,  wonders of the world and places such as the Palace of Versailles, the Taj Mahal or the International Space Station

Each of these interactive tools is designed to help bring the treasures of human culture to everyone; but they’re also a way to continue the long journey of human expression—and breathe new life into the old masters. We know where the great artists took human expression in their time--they, as much as anyone, would be interested in seeing where you can take it in ours.

Our commitment to India during COVID-19 and beyond

The COVID-19 pandemic continues to impact the health and lives of many across the country, requiring all of us to make fundamental changes to the way we live. State and public health officials across the country are doing their best to manage this unprecedented situation. At the same time, we have been inspired by how the country has come together to support the valiant efforts of healthcare workers, with businesses stepping up to provide vital resources and support, and NGOs rallying to support vulnerable communities whose livelihoods are impacted. 


Overcoming a crisis of this scale will take sustained and concerted effort, and we want to do everything we can to help. Since the virus first began to spread, our focus at Google has been on making sure people have the information and tools they need to stay informed and connected. But we know there’s much more work ahead. 


Today, we’re sharing an update on the actions that Google has taken in India to help bring authoritative and reliable information to people, and provide features across its products that can be helpful during these trying times.


Promoting authoritative and reliable information sources 

It is crucial that people have access to health information they can trust online, so they can make the right decisions to protect themselves, and those around them, from COVID-19.  We have upped our work to curb misinformation across various platforms and prominently surface the latest updates and health advice from the Ministry of Health and Family Welfare (MoHFW) and international health authorities across Search, Maps, YouTube and the COVID-19 Spot on Google Pay.

Caption: (Left) On Search, queries for Coronavirus now display consolidated results, with tabs for quick access to information on symptoms, prevention, and more 

On Search, when a person launches a query for Coronavirus they will see a page with consolidated information including the top news stories, links to MoHFW resources, as well as access to authoritative content on symptoms, prevention, treatments and more. In line with government directives, when people search for medical facilities like hospitals, doctors or testing centers, we surface authoritative guidelines from the MoHFW on reaching out to central and state COVID-19 helplines that are equipped to assist with next steps.

Across YouTube’s homepage, search, and recommendation systems, we are elevating authoritative information sources such as the MoHFW and WHO, driving users directly to these websites for trustworthy and reliable information.  YouTube has also launched a Coronavirus News Shelf on the YouTube Homepage, which provides the latest news from authoritative media outlets regarding the outbreak. 


All searches and videos on YouTube related to COVID-19 trigger Information and health panels that provide additional information on the topic, linking to the MoHFW website and the global WHO website. 


                 
Caption: Information Panel (Left) and Health Panel (Right) on YouTube


In addition to elevating authoritative sources, we are also quickly removing reported videos that violate YouTube’s community guidelines, including those that discourage people from seeking medical treatment or encourage the use of unsubstantiated remedies to treat COVID-19.

Bringing helpful features to Google’s product and services

Our product teams continue to build features that enable people to find helpful resources such as instructions for preventing the spread of COVID-19, the latest statistics on the proliferation of the virus, and local helpline numbers.


The COVID-19 India website  that was launched last week collates all of this updated information, as well as live statistics, into a single, easy-to-access resource. It is available in English, Hindi and Marathi for smartphones, and in English and Hindi via Google Assistant for KaiOS feature phones. It will be rolled out soon in several other Indian languages.




Caption: (Left) The India COVID-19 page, available in Hindi, English, and Marathi, and (Right) on KaiOS in Hindi and English via Google Assistant


Public service campaign: In order to ensure that the safety and prevention best practices are disseminated widely, we have collaborated with the MoHFW to run a public service campaign titled ‘Do the Five’, and prominently surface and promote assets from MoHFW which includes educational video content featuring Amitabh Bachchan, across YouTube, Search and Google Assistant. The campaign has reached hundreds of millions people seeking this information and continues to reach millions more every day. 


Building solutions for crisis response


With the pandemic causing disruption to scores of people, we are working to support those whose livelihoods and access to basic sustenance are at risk -- especially the millions of migrant workers returning to their hometowns, or stranded in the cities without a source of income or food. 


We have started indicating the locations of hundreds of food and night shelters set up by the government across the country, accessible through Google Maps, Search, and Google Assistant. To date, this includes more than 33 cities with over 1,500 food and night shelters identified. Users can query in both English and Hindi, and efforts are on to bring this to other Indian languages over the coming weeks, as well as adding additional shelters in more cities across the country.


The information can also be accessed via Google Assistant on KaiOS in both Hindi and English. Simply ask ‘ में भोजन केंद्र’ and ‘ में रैन बसेरा’, or ‘Food shelters in ’ and ‘Night shelters in ’. Vodafone-Idea subscribers can also use the Phone Line offering that enables 2G feature phone users to get details of nearby food and night shelters by dialing the toll-free number 000 800 9191 000, and using the queries above.
Caption: (Left) Night Shelters and (Right) Night Food Shelters are now available on Google Maps, in English and Hindi

To help public health officials in their decision-making, we have published COVID-19 Community Mobility Reports that capture the percentage change in traffic and movement across public places such as parks, transit stations and grocery stores. These reports are based on the same aggregated, anonymized insights that are used in products such as Google Maps.


Contributing to crisis response and upholding our responsibility

We are committed to supporting governments, local health agencies, and not-for-profit developers offering publicly-available crisis response apps and sites in response to the COVID-19 pandemic. We have introduced Ads grants, Google Maps Platform Crisis Response credits and are offering our support for the APIs and SDKs that are most commonly used for crisis response implementations.
Caption: Live donations counter for PM-CARES (Left) and Nearby Spot (Right) on Google Pay

With the lockdown and social distancing norms in place, digital payments have become more important than ever and Google Pay is an additional surface to provide key information regarding COVID-19. We’ve launched the COVID-19 Spot on Google Pay that aggregates all pertinent information on the topic, sourced directly from the MoHFW. The Spot also helps users donate to PM-CARES or to NGOs such as SEEDS, Give India, United Way and Charities Aid Foundation, which are working towards procurement of protective equipment for medical workers and relief for lockdown-impacted daily wagers. Donations to PM-CARES on Google Pay have thus far collected over ₹105 crores and continue to grow.

Additionally on Google Pay, Nearby Spot has been introduced to help users see local stores providing essentials like groceries, which are currently open. We think this information will help users to contact the appropriate business, pay digitally and aid social distancing efforts. The Nearby Spot has been rolled out in Bengaluru and will be launching in Hyderabad, Chennai, Mumbai, Pune, and Delhi soon.  

COVID-19 puts intense demands on us all, and we’re determined to uphold our responsibility in this unprecedented time: to enable access to trusted information and be ready to stand with India and do all we can to help as we overcome Coronavirus pandemic, and shape a stronger future.

Posted by Sanjay Gupta, Vice President and Country Manager, Google India and Caesar Sengupta, Vice President, Payments and Next Billion Users 

Our commitment to India during COVID-19 and beyond

The COVID-19 pandemic continues to impact the health and lives of many across the country, requiring all of us to make fundamental changes to the way we live. State and public health officials across the country are doing their best to manage this unprecedented situation. At the same time, we have been inspired by how the country has come together to support the valiant efforts of healthcare workers, with businesses stepping up to provide vital resources and support, and NGOs rallying to support vulnerable communities whose livelihoods are impacted. 


Overcoming a crisis of this scale will take sustained and concerted effort, and we want to do everything we can to help. Since the virus first began to spread, our focus at Google has been on making sure people have the information and tools they need to stay informed and connected. But we know there’s much more work ahead. 


Today, we’re sharing an update on the actions that Google has taken in India to help bring authoritative and reliable information to people, and provide features across its products that can be helpful during these trying times.


Promoting authoritative and reliable information sources 

It is crucial that people have access to health information they can trust online, so they can make the right decisions to protect themselves, and those around them, from COVID-19.  We have upped our work to curb misinformation across various platforms and prominently surface the latest updates and health advice from the Ministry of Health and Family Welfare (MoHFW) and international health authorities across Search, Maps, YouTube and the COVID-19 Spot on Google Pay.

Caption: (Left) On Search, queries for Coronavirus now display consolidated results, with tabs for quick access to information on symptoms, prevention, and more 

On Search, when a person launches a query for Coronavirus they will see a page with consolidated information including the top news stories, links to MoHFW resources, as well as access to authoritative content on symptoms, prevention, treatments and more. In line with government directives, when people search for medical facilities like hospitals, doctors or testing centers, we surface authoritative guidelines from the MoHFW on reaching out to central and state COVID-19 helplines that are equipped to assist with next steps.

Across YouTube’s homepage, search, and recommendation systems, we are elevating authoritative information sources such as the MoHFW and WHO, driving users directly to these websites for trustworthy and reliable information.  YouTube has also launched a Coronavirus News Shelf on the YouTube Homepage, which provides the latest news from authoritative media outlets regarding the outbreak. 


All searches and videos on YouTube related to COVID-19 trigger Information and health panels that provide additional information on the topic, linking to the MoHFW website and the global WHO website. 


                 
Caption: Information Panel (Left) and Health Panel (Right) on YouTube


In addition to elevating authoritative sources, we are also quickly removing reported videos that violate YouTube’s community guidelines, including those that discourage people from seeking medical treatment or encourage the use of unsubstantiated remedies to treat COVID-19.

Bringing helpful features to Google’s product and services

Our product teams continue to build features that enable people to find helpful resources such as instructions for preventing the spread of COVID-19, the latest statistics on the proliferation of the virus, and local helpline numbers.


The COVID-19 India website  that was launched last week collates all of this updated information, as well as live statistics, into a single, easy-to-access resource. It is available in English, Hindi and Marathi for smartphones, and in English and Hindi via Google Assistant for KaiOS feature phones. It will be rolled out soon in several other Indian languages.




Caption: (Left) The India COVID-19 page, available in Hindi, English, and Marathi, and (Right) on KaiOS in Hindi and English via Google Assistant


Public service campaign: In order to ensure that the safety and prevention best practices are disseminated widely, we have collaborated with the MoHFW to run a public service campaign titled ‘Do the Five’, and prominently surface and promote assets from MoHFW which includes educational video content featuring Amitabh Bachchan, across YouTube, Search and Google Assistant. The campaign has reached hundreds of millions people seeking this information and continues to reach millions more every day. 


Building solutions for crisis response


With the pandemic causing disruption to scores of people, we are working to support those whose livelihoods and access to basic sustenance are at risk -- especially the millions of migrant workers returning to their hometowns, or stranded in the cities without a source of income or food. 


We have started indicating the locations of hundreds of food and night shelters set up by the government across the country, accessible through Google Maps, Search, and Google Assistant. To date, this includes more than 33 cities with over 1,500 food and night shelters identified. Users can query in both English and Hindi, and efforts are on to bring this to other Indian languages over the coming weeks, as well as adding additional shelters in more cities across the country.


The information can also be accessed via Google Assistant on KaiOS in both Hindi and English. Simply ask ‘ में भोजन केंद्र’ and ‘ में रैन बसेरा’, or ‘Food shelters in ’ and ‘Night shelters in ’. Vodafone-Idea subscribers can also use the Phone Line offering that enables 2G feature phone users to get details of nearby food and night shelters by dialing the toll-free number 000 800 9191 000, and using the queries above.
Caption: (Left) Night Shelters and (Right) Night Food Shelters are now available on Google Maps, in English and Hindi

To help public health officials in their decision-making, we have published COVID-19 Community Mobility Reports that capture the percentage change in traffic and movement across public places such as parks, transit stations and grocery stores. These reports are based on the same aggregated, anonymized insights that are used in products such as Google Maps.


Contributing to crisis response and upholding our responsibility

We are committed to supporting governments, local health agencies, and not-for-profit developers offering publicly-available crisis response apps and sites in response to the COVID-19 pandemic. We have introduced Ads grants, Google Maps Platform Crisis Response credits and are offering our support for the APIs and SDKs that are most commonly used for crisis response implementations.
Caption: Live donations counter for PM-CARES (Left) and Nearby Spot (Right) on Google Pay

With the lockdown and social distancing norms in place, digital payments have become more important than ever and Google Pay is an additional surface to provide key information regarding COVID-19. We’ve launched the COVID-19 Spot on Google Pay that aggregates all pertinent information on the topic, sourced directly from the MoHFW. The Spot also helps users donate to PM-CARES or to NGOs such as SEEDS, Give India, United Way and Charities Aid Foundation, which are working towards procurement of protective equipment for medical workers and relief for lockdown-impacted daily wagers. Donations to PM-CARES on Google Pay have thus far collected over ₹105 crores and continue to grow.

Additionally on Google Pay, Nearby Spot has been introduced to help users see local stores providing essentials like groceries, which are currently open. We think this information will help users to contact the appropriate business, pay digitally and aid social distancing efforts. The Nearby Spot has been rolled out in Bengaluru and will be launching in Hyderabad, Chennai, Mumbai, Pune, and Delhi soon.  

COVID-19 puts intense demands on us all, and we’re determined to uphold our responsibility in this unprecedented time: to enable access to trusted information and be ready to stand with India and do all we can to help as we overcome Coronavirus pandemic, and shape a stronger future.

Posted by Sanjay Gupta, Vice President and Country Manager, Google India and Caesar Sengupta, Vice President, Payments and Next Billion Users 

Our commitment to India during COVID-19 and beyond

The COVID-19 pandemic continues to impact the health and lives of many across the country, requiring all of us to make fundamental changes to the way we live. State and public health officials across the country are doing their best to manage this unprecedented situation. At the same time, we have been inspired by how the country has come together to support the valiant efforts of healthcare workers, with businesses stepping up to provide vital resources and support, and NGOs rallying to support vulnerable communities whose livelihoods are impacted. 


Overcoming a crisis of this scale will take sustained and concerted effort, and we want to do everything we can to help. Since the virus first began to spread, our focus at Google has been on making sure people have the information and tools they need to stay informed and connected. But we know there’s much more work ahead. 


Today, we’re sharing an update on the actions that Google has taken in India to help bring authoritative and reliable information to people, and provide features across its products that can be helpful during these trying times.


Promoting authoritative and reliable information sources 

It is crucial that people have access to health information they can trust online, so they can make the right decisions to protect themselves, and those around them, from COVID-19.  We have upped our work to curb misinformation across various platforms and prominently surface the latest updates and health advice from the Ministry of Health and Family Welfare (MoHFW) and international health authorities across Search, Maps, YouTube and the COVID-19 Spot on Google Pay.

Caption: (Left) On Search, queries for Coronavirus now display consolidated results, with tabs for quick access to information on symptoms, prevention, and more 

On Search, when a person launches a query for Coronavirus they will see a page with consolidated information including the top news stories, links to MoHFW resources, as well as access to authoritative content on symptoms, prevention, treatments and more. In line with government directives, when people search for medical facilities like hospitals, doctors or testing centers, we surface authoritative guidelines from the MoHFW on reaching out to central and state COVID-19 helplines that are equipped to assist with next steps.

Across YouTube’s homepage, search, and recommendation systems, we are elevating authoritative information sources such as the MoHFW and WHO, driving users directly to these websites for trustworthy and reliable information.  YouTube has also launched a Coronavirus News Shelf on the YouTube Homepage, which provides the latest news from authoritative media outlets regarding the outbreak. 


All searches and videos on YouTube related to COVID-19 trigger Information and health panels that provide additional information on the topic, linking to the MoHFW website and the global WHO website. 


                 
Caption: Information Panel (Left) and Health Panel (Right) on YouTube


In addition to elevating authoritative sources, we are also quickly removing reported videos that violate YouTube’s community guidelines, including those that discourage people from seeking medical treatment or encourage the use of unsubstantiated remedies to treat COVID-19.

Bringing helpful features to Google’s product and services

Our product teams continue to build features that enable people to find helpful resources such as instructions for preventing the spread of COVID-19, the latest statistics on the proliferation of the virus, and local helpline numbers.


The COVID-19 India website  that was launched last week collates all of this updated information, as well as live statistics, into a single, easy-to-access resource. It is available in English, Hindi and Marathi for smartphones, and in English and Hindi via Google Assistant for KaiOS feature phones. It will be rolled out soon in several other Indian languages.




Caption: (Left) The India COVID-19 page, available in Hindi, English, and Marathi, and (Right) on KaiOS in Hindi and English via Google Assistant


Public service campaign: In order to ensure that the safety and prevention best practices are disseminated widely, we have collaborated with the MoHFW to run a public service campaign titled ‘Do the Five’, and prominently surface and promote assets from MoHFW which includes educational video content featuring Amitabh Bachchan, across YouTube, Search and Google Assistant. The campaign has reached hundreds of millions people seeking this information and continues to reach millions more every day. 


Building solutions for crisis response


With the pandemic causing disruption to scores of people, we are working to support those whose livelihoods and access to basic sustenance are at risk -- especially the millions of migrant workers returning to their hometowns, or stranded in the cities without a source of income or food. 


We have started indicating the locations of hundreds of food and night shelters set up by the government across the country, accessible through Google Maps, Search, and Google Assistant. To date, this includes more than 33 cities with over 1,500 food and night shelters identified. Users can query in both English and Hindi, and efforts are on to bring this to other Indian languages over the coming weeks, as well as adding additional shelters in more cities across the country.


The information can also be accessed via Google Assistant on KaiOS in both Hindi and English. Simply ask ‘ में भोजन केंद्र’ and ‘ में रैन बसेरा’, or ‘Food shelters in ’ and ‘Night shelters in ’. Vodafone-Idea subscribers can also use the Phone Line offering that enables 2G feature phone users to get details of nearby food and night shelters by dialing the toll-free number 000 800 9191 000, and using the queries above.
Caption: (Left) Night Shelters and (Right) Night Food Shelters are now available on Google Maps, in English and Hindi

To help public health officials in their decision-making, we have published COVID-19 Community Mobility Reports that capture the percentage change in traffic and movement across public places such as parks, transit stations and grocery stores. These reports are based on the same aggregated, anonymized insights that are used in products such as Google Maps.


Contributing to crisis response and upholding our responsibility

We are committed to supporting governments, local health agencies, and not-for-profit developers offering publicly-available crisis response apps and sites in response to the COVID-19 pandemic. We have introduced Ads grants, Google Maps Platform Crisis Response credits and are offering our support for the APIs and SDKs that are most commonly used for crisis response implementations.
Caption: Live donations counter for PM-CARES (Left) and Nearby Spot (Right) on Google Pay

With the lockdown and social distancing norms in place, digital payments have become more important than ever and Google Pay is an additional surface to provide key information regarding COVID-19. We’ve launched the COVID-19 Spot on Google Pay that aggregates all pertinent information on the topic, sourced directly from the MoHFW. The Spot also helps users donate to PM-CARES or to NGOs such as SEEDS, Give India, United Way and Charities Aid Foundation, which are working towards procurement of protective equipment for medical workers and relief for lockdown-impacted daily wagers. Donations to PM-CARES on Google Pay have thus far collected over ₹105 crores and continue to grow.

Additionally on Google Pay, Nearby Spot has been introduced to help users see local stores providing essentials like groceries, which are currently open. We think this information will help users to contact the appropriate business, pay digitally and aid social distancing efforts. The Nearby Spot has been rolled out in Bengaluru and will be launching in Hyderabad, Chennai, Mumbai, Pune, and Delhi soon.  

COVID-19 puts intense demands on us all, and we’re determined to uphold our responsibility in this unprecedented time: to enable access to trusted information and be ready to stand with India and do all we can to help as we overcome Coronavirus pandemic, and shape a stronger future.

Posted by Sanjay Gupta, Vice President and Country Manager, Google India and Caesar Sengupta, Vice President, Payments and Next Billion Users 

Google Ads conversion reporting issues starting April 9

Update (April 10, 2020 19:35 PST): Conversion data in all reports has been fixed.

An issue that impacted Google Ads reporting for Search and Shopping conversions occurring between April 9 and April 10 (Pacific Time) for advertisers using non-last click attribution models has been fixed and the data is now correct in all reports.
If you downloaded any of the fields in the table below or any derivative custom columns using the AdWords API, Google Ads API and Google Ads scriptsbetween April 9th 8:00 PM PST and April 10th 7:20 PM PST, you may have incorrect data in your systems. Please re-download the affected fields to ensure accurate conversions reporting.
We appreciate your patience as we worked to resolve this issue as quickly as possible.

AdWords API Google Ads API beta
Conversions
ConversionValue
ConversionRate
ValuePerConversion
CostPerConversion
AllConversions
AllConversionValue
AllConversionRate
ValuePerAllConversion
CostPerAllConversion
CurrentModelAttributedConversions
CurrentModelAttributedConversionValue
ValuePerCurrentModelAttributedConversion
CostPerCurrentModelAttributedConversion
metrics.all_conversions
metrics.all_conversions_from_click_to_call
metrics.all_conversions_from_interactions_rate
metrics.all_conversions_from_interactions_value_per_interaction
metrics.all_conversions_value
metrics.all_conversions_value_per_cost
metrics.conversions
metrics.conversions_from_interactions_rate
metrics.conversions_from_interactions_value_per_interaction
metrics.conversions_value
metrics.conversions_value_per_cost
metrics.cost_per_all_conversions
metrics.cost_per_conversion
metrics.cost_per_current_model_attributed_conversion
metrics.cross_device_conversions
metrics.current_model_attributed_conversions
metrics.current_model_attributed_conversions_from_interactions_rate
metrics.current_model_attributed_conversions_from_interactions_value_per_interaction
metrics.current_model_attributed_conversions_value
metrics.current_model_attributed_conversions_value_per_cost
metrics.value_per_all_conversions
metrics.value_per_conversion
metrics.value_per_current_model_attributed_conversion


On April 9, 2020 at approximately 8pm PST, a bug caused Google Ads Search and Shopping conversions occurring between April 9 12:01 AM PST onwards to be underreported for advertisers using non-last click attribution models. This bug impacts reports in all Google Ads interfaces, including any report data downloaded via the AdWords API, Google Ads API and Google Ads scripts. Google Ads bid strategies are not impacted by this issue.
We are actively working on fixing the bug and correcting the conversion data.

- Josh Radcliff, Google Ads API Team