Tag Archives: Google Chat

Custom emojis coming to Chat

This announcement was made at Google Cloud Next ‘22. Visit the Cloud Blog to learn more about the latest Google Workspace innovations for the ever-changing world of work. 


What’s changing

Emojis are a great way for people to express themselves in Google Chat. We're excited to announce that we're making emojis even more expressive and personalized by allowing people to create custom emojis. Everyone in an organization can view and use custom emojis uploaded by their colleagues in Chat messages and reactions. 

Before launching to end users, admins can set organizational guidelines and designate emoji managers who can browse and delete custom emojis that do not adhere to the company’s guidelines. These admin controls will begin rolling out before the end user functionality to create custom emojis is available. See the "Rollout" section below for more information. 


Who’s impacted 

Admins and end users 


Why it matters 

As one of our top feature requests, custom emojis help teams develop their culture and enable people to express themselves more authentically in Chat. 


Getting started 

  • Admins: This feature will be ON by default for everyone in the organization. Admins can limit who can create new custom emojis, including turning it OFF for everyone at the organizational unit level. Admins can also designate emoji managers at the organizational unit level. 
    • Within the Admin console, navigate to Apps > Google Workspace > Settings for Google Chat and classic Hangouts > Emoji Options. 
    • To limit the creation of custom emojis, select the top-level organizational unit and turn OFF “Allow users to create custom emojis.” You can then turn it ON for specific child organizational units. 
    • To designate emoji managers, select the organizational unit for that role and turn ON “Allow users to manage all custom emojis.” 
    • Visit the Help Center to learn more about managing custom emoji permissions. 
  • End users: 
    • If the creation of custom emojis is enabled for your organizational unit, you can create custom emojis in the web versions of Chat or Gmail by navigating to the “Create” button within the emoji picker. There, you can upload an image of your choice and give it a descriptive name, and then use your custom emoji while sending or reacting to messages in Chat. 
      • Note: Custom emojis you create can be viewed and used by everyone in your organization. 
    • To use custom emojis, navigate to the “Custom Emojis” tab within the emoji picker in messages and reactions. You will then see custom emojis created by everyone in your organization that are available for you to use. 
      • Note: Custom emojis are only available in conversations without guests or external participants. 
    • Help Center content will be added shortly. 

Rollout pace 

Admin controls: 
End-user functionality: 

Availability 

  • Available to all Google Workspace customers, as well as legacy G Suite Basic and Business customers
  • Not available to users with personal Google Accounts 

Resources 

Google Workspace Updates Weekly Recap – October 21, 2022

New updates 

Unless otherwise indicated, the features below are fully launched or in the process of rolling out (rollouts should take no more than 15 business days to complete), launching to both Rapid and Scheduled Release at the same time (if not, each stage of rollout should take no more than 15 business days to complete), and available to all Google Workspace and G Suite customers. 

Initiate dialog workflows from the Chat app using message cards
Previously, the only way for developers and Chat app users to open dialogs was through slash commands. Now, we’re adding the ability to trigger the dialog by using buttons on an in-stream message card. This addition provides a much more convenient way to initiate workflows that involve dialog surfaces. | Learn more


Add shared drives to specific organizational units, now generally available 
Earlier this year, we launched a beta that allows admins to place shared drives into sub organizational units (OUs). Doing so enables admins to configure sharing policies, data regions, access management, and more at a granular level. We’re excited to announce this is now generally available. | Available to Google Workspace Essentials, Business Standard, Business Plus, Enterprise Standard, Enterprise Plus, Education Fundamentals, Education Standard, Education Plus, the Teaching and Learning Upgrade, and Nonprofits customers only. | Learn more


See when colleagues are out of the office on Android 
When viewing a person information card in Google Voice, Calendar, Gmail, and Chat on Android, you are now able to see your colleagues’ out-of-office status via an out-of-office banner. The banner also shows when the person is expected to return. 

More ways to work with, display, and organize your content across Google Workspace on Android
  • Link previews in Google Sheets: We’re improving the Android experience by adding link previews to Sheets. This feature is already available on the web and allows you to get context from linked content without bouncing between apps and screens. | Gradual rollout (up to 15 days for feature visibility) starting on October 24, 2022. | Learn more
  • Google Sheets drag & drop improvements: We’ve enhanced drag & drop support for the Sheets Android app by adding the ability to drag, copy, and share charts and in-cell images.


Previous announcements


The announcements below were published on the Workspace Updates blog earlier this week. Please refer to the original blog posts for complete details.


Workspace Admins are now notified when Label editing is restricted by set rules
We’ve added a new Label Manager UI feature showing which rules a label is used within. Specifically, a message identifying and linking the label to the exact rule(s) will now appear in the Label Manager to ensure admins understand why label modification is disabled. | Available to Google Workspace Essentials, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, Enterprise Plus, Education Plus, Education Standard customers only. | Learn more.


Encouraging Working Location coverage across organizations 
Admins now have access to a new tool that aims to drive Working Location usage across their organizations. This setting adds a customizable banner to users’ Calendar either encouraging or requiring them to set up their working location. | Available to Google Workspace Business Plus, Enterprise Standard, Enterprise Plus, Education Fundamentals, Education Plus, Education Standard, and the Teaching and Learning Upgrade, as well as legacy G Suite Business customers only. | Learn more.


Enhanced menus in Google Slides and Drawings improves findability of key features 
We’re updating the menus in Google Slides and Google Drawings to make it easier to locate the most commonly-used features. | Learn more.


Preview or download client-side encrypted files with Google Drive on Android and iOS 
Admins for select Google Workspace editions can update their client-side encryption configurations to include Drive Android and iOS. When enabled, users can preview or download client-side encrypted files. | Learn more.


Split table cells in Google Docs to better organize information
You can now split table cells into a desired number of rows and columns in Google Docs. | Learn more.


Updates to storage management tools in the Admin console 
To further enhance the set of tools for managing storage, we’re rolling out a new Storage Admin role. The ability to apply storage limits to shared drives and a new column called Shared drive ID in the Manage Shared Drives page are coming soon. | Learn more.


Hold separate conversations in Google Chat spaces with in-line threading 
You can now reply directly to any message in new spaces and some existing spaces. This creates a separate in-line thread where smaller groups of people can continue a conversation on a specific topic. | Learn more.


Conversation summaries in Google Chat help you stay on top of messages in Spaces 
We've introduced conversation summaries in Google Chat on web, which provide a helpful digest of conversations in a space, allowing you to quickly catch-up on unread messages and navigate to the most relevant threads. | Available to Google Workspace Essentials, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, Enterprise Plus, Education Plus, Education Standard, the Teaching and Learning Upgrade, Frontline, and Nonprofits customers only. | Learn more.


Present Google Slides directly in Google Meet 
You will now be able to control your Slides and engage with your audience all in one screen by presenting Slides from Meet. This updated experience can help you present with greater confidence and ultimately make digital interactions feel more like when you’re physically together. | Available to Available to Google Workspace Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, Education Standard, Enterprise Plus, Education Plus, the Teaching and Learning Upgrade, and Nonprofits customers only. | Learn more.


Easily find Google Workspace Marketplace apps with enhanced search filters 
We’ve introduced enhanced search filters in the Google Workspace Marketplace to help you quickly find relevant apps. These new filters allow you to search by category, price, rating whether it’s a private app for the organization, if it works with other apps, and more. | Available to Google Workspace Business Starter, Business Standard, Business Plus, Enterprise Standard, Enterprise Plus, Education Fundamentals, Education Plus, and Nonprofits, as well as legacy G Suite Basic and Business customers only. | Learn more.


Improving the Google Chat and Gmail search experience on web and mobile 
In order to help you find more accurate and customized search suggestions and results, we’ve introduced three features that improve the Google Chat and Gmail search experience on web and mobile: Search suggestions, Gmail labels, and Related results. | Learn more.



Improving the Google Chat and Gmail search experience on web and mobile

What’s changing

In order to help you find more accurate and customized search suggestions and results, we’re introducing three features that improve the Google Chat and Gmail search experience on web and mobile:
  • Search suggestions: Search-query suggestions based on your past search history in Chat will now appear as you type in the Chat search bar. This will help you quickly recall important messages, files, and more on mobile. 
  • Gmail labels: You can now search messages under a specific Gmail label in the app to return results only within that label. You can also use search chips in the Gmail search bar to refine label searches. 
 
  • Related results: For Gmail search-queries that return no results, related results will be shown to improve the overall search experience. 

Getting started 


Rollout pace 

Search suggestions: 
  • This feature is now available on Android devices
  • Rollout to iOS devices will complete by the end of October 
Gmail labels: 
  • This feature is now available on Android and iOS devices 
Related results: 
  • This feature is now available on web 

Availability 

  • Available to all Google Workspace customers, as well as legacy G Suite Basic and Business customers 
  • Available to users with personal Google Accounts 

Resources 


Roadmap 


Conversation summaries in Google Chat help you stay on top of messages in Spaces

What’s changing

At I/O in May 2022, we announced conversation summaries in Google Chat on web. Starting today, you will see summaries that provide a helpful digest of conversations in a space, allowing you to quickly catch-up on unread messages and navigate to the most relevant threads. 

Who’s impacted 

End users 


Why it’s important 

Throughout the course of the workday, we often find ourselves switching between virtual meetings, emails, and Chat threads. With conversation summaries, you can easily stay on top of the latest conversations. 


Getting started 

  • Admins: There is no admin control for this feature. 
  • End users: This feature will be ON by default and can be disabled by navigating to Conversation Summary. Visit the Help Center to learn more about Conversation Summary.

Rollout pace 

  • Rapid Release domains: Extended rollout (potentially longer than 15 days for feature visibility) starting on October 19, 2022 
  • Scheduled Release domains: Extended rollout (potentially longer than 15 days for feature visibility) starting on November 2, 2022 

Availability 

  • Available to Google Workspace Essentials, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, Enterprise Plus, Education Plus, Education Standard, the Teaching and Learning Upgrade, Frontline, and Nonprofits customers 
  • Not available to Google Workspace Business Starter, Education Fundamentals, and legacy G Suite Basic and Business customers 
  • Not available to users with personal Google Accounts 

Resources 

Hold separate conversations in Google Chat spaces with in-line threading

 This announcement was made at Google Cloud Next ‘22. Visit the Cloud Blog to learn more about the latest Google Workspace innovations for the ever-changing world of work. 



What’s changing 

In addition to recently increasing the number of members you can add to a space in Google Chat from 400 to 8,000, you can now reply directly to any message in new spaces and some existing spaces. This creates a separate in-line thread where smaller groups of people can continue a conversation on a specific topic.


You can find and navigate to the threads you’re following or where you’re specifically mentioned with a new thread panel on the right side of the conversation. Visual indicators, such as a badge for the number of replies, direct@ mentions, and when a message is deleted within a thread, will help you stay on top of the latest activity in any given thread.

Who’s impacted

End users 


Why you’d use it 

With in-line threading, you can reply to a specific message in the space. This can be useful in scenarios such as:
  • Answering questions with in-line replies, while not disrupting the flow of the main space
  • Starting a break-out discussion for topics that may not be of interest to everyone. By default, replying in-line will notify the original poster and those who have either been @ mentioned or replied in the thread. Other users will have the ability to subscribe to the chain by opening the in-line replies and selecting “Follow.” 
  • Replying to an older message when the main discussion has moved on to a different topic
We hope that by incorporating in-line threading into spaces, it will also be easier and more intuitive for users to scan the space and know what’s going on. It will also help reduce noise for many users, as they will only be notified for replies to threads they participated in or choose to follow. 

We are also making improvements to navigating the space. With the new thread navigation panel, you can browse through all the threads in the space, and you can also filter for only threads you’re following or where you’re specifically mentioned. 


Additional details 

In-line threading functionality will depend on which type of space you’re using: 
  • In-line threading will be available in existing spaces where there is a single stream of unthreaded messages, previously known as “unthreaded spaces.” 
  • Existing spaces with messages and replies grouped together for everyone in the main chat window were previously known as “threaded spaces” and will now be referred to as “spaces organized by conversation topic.” These spaces will not have in-line threading and cannot be reconfigured. 
You can identify which type of space you are in by the location of the compose box. In-line threaded spaces have a single compose box at the bottom of the space. Spaces organized by topic instead have a + New topic button at the bottom of the space, while each topic has its own compose box. 

A space with in-line threading
A space organized by conversation topic

Starting with this rollout, newly created spaces will feature in-line threading by default. Until early 2023, you can change this to spaces organized by conversation topic from the creation menu under “Advanced Settings”. Once a space is configured, it cannot be changed. 

Beginning in early 2023, the option to create spaces organized by conversation topic will be removed, and in-line threading will be the standard for all new spaces. Existing spaces will not be impacted. We will share more information on the Workspace Updates Blog when that change begins rolling out.


Getting started 


Rollout pace 


Availability 

  • Available to all Google Workspace customers, as well as legacy G Suite Basic and Business customers 
  • Available to users with personal Google Accounts 

Resources 

Google Workspace Updates Weekly Recap – October 14, 2022

New updates 


There are no new updates to share this week. Please see below for a recap of published announcements. 


Previous announcements


The announcements below were published on the Workspace Updates blog earlier this week. Please refer to the original blog posts for complete details.



In-room meeting participants can now join break out rooms 
When using Google Meet Hardware devices, meeting hosts can now assign conference rooms to breakout rooms. | Available to Google Workspace Essentials, Business Standard, Business Plus, Enterprise Starter, Enterprise Essentials, Enterprise Standard, Enterprise Plus, Education Plus, the Teaching and Learning Upgrade, Frontline, and Nonprofits customers only. | Learn more


Transcribe speech during Google Meet calls into a Google Doc 
You can now transcribe a Google Meet video meeting into a Google Doc. The transcribed file is saved in the hosts “Meet Recordings” folder in Google Drive, similar to meeting recordings. | Available to Google Workspace Business Standard, Business Plus, Enterprise Starter, Enterprise Standard, Enterprise Plus, Education Plus, and the Teaching and Learning Upgrade customers only. | Learn more


Use SIP Link to link phone numbers from local carriers to Google Voice 
For Google Voice Standard and Premier customers, admins can now connect a Session Initiation Protocol (SIP) trunk with Voice. This allows phone numbers (PSTN services) from local carriers to be used for Google Voice through a secure set of certified Session Border Controllers (SBCs), such as Audiocodes, Cisco, Oracle, and Ribbon. | Available with Voice Standard and Voice Premier licenses only. | Learn more


Preview and interact with files using smart chips in Google Sheets 
As an extension of smart canvas, you can now add Google Drive files directly into a Google Sheet as a smart chip. | Learn more


Expanding smart chips to include events in Google Sheets 
In addition to the recent announcement of adding files to Google Sheets using smart chips, we're also making it easier for you to quickly insert Calendar events into Sheets. | Learn more


Join or start a meeting directly from Jamboard on the web to kickstart collaboration 
We’re expanding interoperability with Google Meet and Jamboard with the option to join or start a meeting directly from Jamboard on the web. This makes it easier for you to seamlessly present your jam and start collaborating. | Learn more


Data loss prevention for Google Chat now generally available 
Over the next several weeks, data loss prevention (DLP) rules for Google Chat will become generally available for select Google Workspace editions. Data protection rules for Chat help admins and security experts build a stronger framework around sensitive data to prevent personal or proprietary information from ending up in the wrong hands. | Learn more

Improve your visibility in Google Meet video calls
Google Meet can now automatically frame your video before joining a meeting to help ensure equal visibility for all participants. The automatic framing happens only once, so there are no motion distractions that can divert attention from the content of the meeting. | Available to Google Workspace Business Standard, Business Plus, Enterprise Essentials, Enterprise Starter, Enterprise Standard, Enterprise Plus, Education Plus, Education Teaching and Learning Upgrade, and Workspace Individual customers with eligible devices. Also available to Google One subscribers with 2TB or more storage space with eligible devices. | Learn more

For a recap of announcements in the past six months, check out What’s new in Google Workspace (recent releases).

Data loss prevention for Google Chat now generally available

This announcement was made at Google Cloud Next ‘22. Check out Next OnAir to tune into the livestream or watch session recordings following the event. Visit the Cloud Blog to learn more about the latest Google Workspace innovations for the ever-changing world of work. 


What’s changing

In July 2022, we announced data loss prevention (DLP) rules for Google Chat as an open beta. Over the next several weeks, this feature will become generally available for select Google Workspace editions. 


Data protection rules for Chat help admins and security experts build a stronger framework around sensitive data to prevent personal or proprietary information from ending up in the wrong hands. These leaks, whether accidental or malicious, are a top concern for our customers. 


Admins can selectively apply data protection rules to: 
  • Messages in group conversations, spaces, and/or direct messages 
  • Messages between internal and/or external participants 
  • Message text and/or attachments 

Once DLP rules are applied, messages and files in relevant conversations will automatically be scanned for sensitive information. Admins can configure the action to be taken in response to sensitive data being detected, such as: block from sending, warn before sending, and log for audit. 


In the Security Investigation Tool, we’ve added additional tabs which contain more information on incidents, such as Incident Details, containing information about the message, sender and a triggered rule, and Chat Transcript, showing preceding and following messages to the triggering one, providing a detailed context for investigation.

Additional information regarding Chat events

Getting started 

  • Admins: 
    • This feature will be OFF by default and can be enabled at the domain, OU, or group level. You can create DLP rules in the Admin console under Security > Data Protection
      • Note: You can modify existing DLP rules for Drive and Chrome to also apply to Chat. 
    • Visit the Help Center to learn more about turning data loss prevention in Chat on for your organization
    • If admins opt to log these events, they can be accessed in the Security Investigation Tool
  • End users: There is no action required. 

Rollout pace 


Availability 

  • Available to Google Workspace Enterprise Standard, Enterprise Plus, Education Standard, Education Plus. 
  • DLP for Chat is also available to Cloud Identity Premium users who are also licensed for Workspace editions that include Google Chat and Audit and investigation. Visit the Help Center for more information. 
  • Not available to Google Workspace Essentials, Business Starter, Business Standard, Business Plus, Enterprise Essentials, Frontline, and Nonprofits, as well as legacy G Suite Basic and Business customers 

Resources 

Google Workspace Updates Weekly Recap – September 16, 2022

New updates 

Unless otherwise indicated, the features below are fully launched or in the process of rolling out (rollouts should take no more than 15 business days to complete), launching to both Rapid and Scheduled Release at the same time (if not, each stage of rollout should take no more than 15 business days to complete), and available to all Google Workspace and G Suite customers. 


Send multiple images or videos at a time in Chat 
You can now select more than one image or video at a time when sending a message in Google Chat. | This is now available across iOS devices. For Android devices, roll out to Rapid Release began September 15, 2022; launch to Scheduled Release planned for September 30, 2022. | Learn more

multi-image-chat

Multi-pinning and picture-in-picture improvements available for Google Meet on Android and iOS
Early this year, we made multi-pinning available for Google Meet on Chrome. With this feature, you’re able to pin up to three participants’ video tiles at once to keep them fixed on your screen. We’re happy to announce that this is now available on Android and iOS devices. | Learn more


Previous announcements 

The announcements below were published on the Workspace Updates blog earlier this week. Please refer to the original blog posts for complete details. 


New Google endpoint management setting to show both personal and work entries in Google Calendar on Android devices 
In 2020, we announced the ability to see your personal and work calendars together on your Android device. We’re now adding support for Google endpoint management admins to enable this feature for their users. | Available to Google Workspace Business Plus, Enterprise Standard, Enterprise Plus, Education Standard and Education Plus customers, as well as G Suite Business and Cloud Identity Premium customers only. | Learn more

Easily share Google Meet artifacts with co-hosts 
Earlier, Google Meet features such as Meet recordings, Attendance Tracking, Polling, etc, would generate meeting artifacts which were directly shared with the meeting host only. Beginning today, these artifacts can be directly shared with the meeting co-hosts as well. | Available to Google Workspace Essentials, Business Standard, Business Plus, Enterprise Starter, Enterprise Essentials, Enterprise Standard, Enterprise Plus, Education Standard, Education Plus, Education Fundamentals, and the Teaching and Learning Upgrade customers only. | Learn more

Spanish, French, and Portuguese Smart Replies in Google Chat 
Smart replies in Google Chat are now available in Spanish, French, and Portuguese. When you are typing a reply, Smart Reply will automatically detect the language and offer responses accordingly. | Learn more


For a recap of announcements in the past six months, check out What’s new in Google Workspace (recent releases).

Spanish, French, and Portuguese Smart Replies in Google Chat

What’s changing

In 2018, we announced Smart Reply in Chat, a feature that saves time by suggesting quick responses to your messages based on your habits. 

While these replies were initially offered only in English, you will now see options for Spanish, French, and Portuguese. When you are typing a reply, Smart Reply will automatically detect the language and offer responses accordingly. 


Getting started 

  • Admins: There is no admin control for this feature. 
  • End users: Smart Reply auto-detects languages and is ON by default. Once you’ve selected a Smart Reply, you can send it immediately or edit your response starting with the Smart Reply text. You can update your Smart Reply preferences in Google Chat or your Gmail account. At the top right, click Settings > navigate to "Smart Reply.”Visit the Help Center to learn more about saving time with smart reply suggestions

Rollout pace 

  • This feature is available now for all users on web. 

Availability 

  • Available to all Google Workspace customers, as well as legacy G Suite Basic and Business customers 
  • Available to users with personal Google Accounts 

Resources 

Google Workspace Updates Weekly Recap – September 2, 2022

New updates 

Unless otherwise indicated, the features below are fully launched or in the process of rolling out (rollouts should take no more than 15 business days to complete), launching to both Rapid and Scheduled Release at the same time (if not, each stage of rollout should take no more than 15 business days to complete), and available to all Google Workspace and G Suite customers. 


Refining notifications on the Google Classroom app 
We’ve made the following improvement to Google Classroom notifications: 
In addition to setting your preference for Classroom push notifications, you can now tailor your email notifications from Android or iOS mobile devices. | Learn more.





The text for all push notifications has been updated and we’ve enhanced Classroom action options, such as “Join class” or “View comment.” With this update, Classroom push notifications are much clearer and more actionable. | Learn more. 

These features are available now to Education Fundamentals, Education Plus, Education Standard, the Teaching and Learning Upgrade customers only. 


Insert Google Maps place chips into Google Docs
Last year, we added the ability for you to insert a Google Maps place chip into a Google Doc by pasting a Maps link directly into the document. Now, you can insert place chips into your Docs using the @ menu. | Roll out to Rapid Release began August 22, 2022; launch to Scheduled Release planned for September 8, 2022. | Learn more. 




Google Meet now automatically adjusts the volume of meeting participants 
With meeting participants using various devices to join a meeting, this can lead to discrepancies in volume, with some participants sounding louder than others. Meet will adjust the audio of all participants, helping to ensure everyone is equally loud. To take advantage of this feature, make sure noise cancellation is turned on. We hope this makes for smoother meetings, with less disruptions. 


Available to Google Workspace Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, Enterprise Plus, Education Plus, the Teaching and Learning Upgrade, Frontline, and Individual customers 



Previous announcements 

The announcements below were published on the Workspace Updates blog earlier this week. Please refer to the original blog posts for complete details. 



Dark Canvas theme now available on Google Meet hardware home screen 
We’re adding support for a dark home page theme for Google Meet hardware devices. When using Dark Canvas, devices will now feature dark user interface elements on the home screen when not in an active call. | Available for all supported Google Meet hardware devices that have not yet reached their auto-update expiration date. | Learn more.



Easily customize digital signage on your Google Meet hardware through Appspace 
We’re giving admins more options for customization by using their Appspace digital signage content. | Learn more. 



Insert emojis inline with text in Google Docs 
You can now express yourself in a new way by searching for and inserting emojis directly inline with your text in Google Docs. | Learn more. 



Work Insights reporting for Google Chat and Google Meet 
With the recent upgrade from Hangouts to Google Chat for Google Workspace customers, we’re pleased to introduce a Work Insights product for Meet and Chat. Work Insights allows for optimal visibility into your organization’s digital transformation journey, and helps to improve collaboration, promote growth, and much more. | Learn More. | Available to Google Workspace Enterprise Plus customers 



Google Hangouts will be fully upgraded to Google Chat starting November 1, 2022 
As a final step in the migration, beginning November 1, 2022, Google Hangouts on web will redirect to Google Chat on web, and Hangouts will no longer be accessible. Admins will receive an email containing more information about this change, as well as changes in Vault and exporting Hangouts data. | Learn More. 


For a recap of announcements in the past six months, check out What’s new in Google Workspace (recent releases).