Tag Archives: Google Chat

Now generally available: Chat interoperability between Google Chat and other messaging platforms

This announcement was part of Google Cloud Next ‘24. Visit the Workspace Blog to learn more about the next wave of innovations in Workspace, including enhancements to Gemini for Google Workspace.

What’s changing

At Google Cloud Next 2023, we announced interoperability between Google Chat, Microsoft Teams and Slack— powered by Mio and previously available to Workspace customers through a Beta program. We’re pleased to announce that as of today, this solution is generally available for Google Workspace customers. 


Interoperability will enable organizations that use Google Chat and other messaging platforms within their domain to provide a more seamless experience for their users.




Getting started

  • Admins: Learn more about Mio and visit the Mio Help Center for more information.
  • End users: There is no end user action required.

Rollout pace


Availability

  • Available to all Google Workspace customers. Note that separate Mio licensing is required to enable interoperability.


Google Chat apps can now subscribe to event notifications

This announcement was part of Google Cloud Next ‘24. Visit the Workspace Blog to learn more about the next wave of innovations in Workspace, including enhancements to Gemini for Google Workspace.


What’s changing

Google Workspace developers registered in our Developer Preview Program have been able to build Chat apps that can subscribe to Chat events using the Google Workspace Events API. We’re pleased to announce that as of today, this functionality is now available to all Workspace developers.


Chat apps can receive events about the following types of changes in Google Chat:

  • New memberships
  • New or removed reactions to a message
  • New, updated, or removed members in a space
  • Changes to a space, such as the space name or description

Subscribing to these notifications allows Chat apps to respond to important actions in real-time. For details, see subscribe to Google Chat events in the Google Workspace Events API documentation.


Getting started


Rollout pace


Availability


Promote space members to space managers using the Google Chat API

What’s changing 

Last year, we announced the ability to create spaces, memberships, group chats, and more using the Google Chat API. 

Today, we’re excited to introduce enhanced membership management using the Chat API. Specifically, you can now use the Chat API to promote space members to space managers. 
Promote space members to space managers using the Google Chat API


Getting started 


Rollout pace 

  • This feature is available now. 

Availability 

  • Available to all Google Workspace customers 

Resources 

Build a Dialogflow CX Google Chat app that understands and responds with natural language

This announcement was part of Google Cloud Next ‘24. Visit the Workspace Blog to learn more about the next wave of innovations in Workspace, including enhancements to Gemini for Google Workspace.


What’s changing

Earlier this year, we introduced the integration between Google Chat and Dialogflow CX through the Google Workspace Developer Preview Program. 


Dialogflow helps developers build and host Chat bots that understand natural language with minimal coding effort. The enhanced Dialogflow CX version, now generally available, provides a new way of designing virtual agents by taking a state machine approach to agent design. Now, developers have clear and explicit control over a conversation, enjoy a better end-user experience, and gain access to an improved development workflow. 


The Dialogflow CX integration with Google Chat allows developers to easily create Google Chat apps that are useful in all kinds of interactions, especially those that require natural human speech. For example, consider a Chat app that helps people rent cars. A user might write, "I'd like to rent a car". The Chat app might respond with a question like "Where would you like to pick up the vehicle?" which starts a human-like conversation with the user in which the Chat app both understands and responds with human speech while booking the car rental. 
Build a Dialogflow CX Google Chat app that understands and responds with natural language

Who’s impacted 

Developers 


Why it’s important 

Dialogflow CX enables developers to create Chat apps with virtual agents that are more conversational and capable of performing specific tasks. 


Getting started 


Rollout pace 


Availability 

  • Available to all Google Workspace customers 

Resources 

Introducing the AI Meetings and Messaging for Google Workspace add-on

This announcement was part of Google Cloud Next ‘24. Visit the Workspace Blog to learn more about the next wave of innovations in Workspace, including enhancements to Gemini for Google Workspace.

What’s changing

As we continue to expand our Gemini for Google Workspace offerings, we're excited to introduce the AI Meetings and Messaging add-on, which will help you have richer meetings and foster more meaningful collaboration.


At launch, the AI Meetings and Messaging add-on will give customers access to Google Meet features such as studio look, studio lighting, studio sound, and take notes for me (coming soon in Alpha) allowing customers to have more effective and efficient meetings. In the future, AI Meetings and Messaging will also provide access to Gemini features in Google Chat features such as on-demand conversation summaries and automatic translation of messages.


Who’s impacted

Admins


Why it’s important

The AI Meetings and Messaging add-on, along with the new AI Security add-on also announced at Google Cloud Next ‘24, give our customers more ways to work with AI that best suits the needs of their organization. The AI Meetings and Messaging add-on can help enhance collaboration across Meet and Chat with a variety of features such as:

  • Generative backgrounds in Google Meet
  • Studio look, studio sound, and studio lighting in Google Meet
  • Real time translated captions in Google Meet
  • Take notes for me in Google Meet (coming soon in alpha) 
  • And upcoming features like:
    • Translate for me in Google Meet and Chat for automatic language detection and translation 
    • Adaptive audio in Google Meet for synchronized audio and no feedback when multiple users join a meeting from a room using only their laptops
    • Screenshare watermark in Google Meet to help discourage the copying and unauthorized distribution of shared content
    • On-demand conversation summaries in the home view of Google Chat to get you caught up quickly

Visit our Help Center for a complete list of features available for the AI Meetings and Messaging add-on. Keep an eye on the Workspace Updates blog for new feature launches in the future.


Additional details

Some announced Meet and Chat features for this add-on will be available later this year. More details on timing will be shared in the coming months here on the Workspace Updates blog. This announcement on the Workspace Updates blog has more information about how to enable alpha testing for your end users.


Getting started

Availability

The AI Meetings and Messaging add-on is available for the following Google Workspace Editions:
  • Business Starter, Standard, and Plus
  • Enterprise Starter, Standard, and Plus
  • Frontline Starter and Standard
  • Enterprise Essentials, Essentials Plus
  • Nonprofits

Resources


Access and sort shared files within a space in Google Chat more easily

What’s changing

We’re enhancing the Files tab in Google Chat spaces to improve upon the file management experience and create a central place to manage all conversation-related artifacts. The updated tab will now be called Shared. 

In addition to the new tab name, you will also notice a refreshed user interface and features like a sort drop-down menu, support for shared links and media files, and more. 

This update reflects our continued effort to make Google Chat the central hub for project and team collaboration in Google Workspace. 
Shared tab now stores files, links, and media

Who’s impacted 

End users 


Why you’d use it 

The new Shared tab improves team collaboration by providing a centralized and visible method to access shared content shared within a space. 


Additional details 

Using the new sort drop-down, you can narrow down the list of documents displayed based on category (file, link, media) or date shared. 


Getting started 

  • Admins: There is no admin control for this feature. 
  • End users: At the top of a space in Google Chat, you will see the following tabs: Chat, Shared and Tasks. Upon clicking Shared, you will see three sections: Files, Links and Media. Visit the Help Center to learn more about sending & sharing files in Google Chat messages. 

Rollout pace 


Availability 

  • Available to all Google Workspace customers, Google Workspace Individual subscribers, and users with personal Google accounts 

Resources 

Send voice messages in Google Chat

What’s changing 

In continuing our efforts to improve the Google Chat experience and help ensure it’s a useful tool for seamless communication, especially when on the go, we’re excited to introduce voice messages on Chat mobile (with web support coming soon). 

Sending a voice message instead of typing enables you to save time, convey more information, and emphasize the most important information for the message receiver. We hope this highly requested feature helps you communicate with others more effectively. 
Send voice messages in Google Chat

Additional details 

We will be enabling transcription for voice messages in the coming months. 


Getting started 

  • Admins: 
  • End users: 
    • You can send voice messages on mobile (to direct messages, group chats and spaces) and receive them on all platforms, including web. However, you cannot send voice messages on web at this time. 
    • To record on your Android or iOS device, tap the microphone icon > start speaking > watch a live waveform visualize your voice. A timer counts up so you know exactly how long you've been recording. 
    • You can preview and then send your voice message or delete it and try again if needed. 
    • Voice messages can be interacted with (quoted, reacted to, replied to in thread, etc.) just like any other Chat message. 
    • Visit the Help Center to learn more about sending voice messages in Google Chat.

Rollout pace 

Availability 

  • Available to Enterprise Essentials, Enterprise Essentials Plus, Enterprise Standard, Enterprise Plus 

Resources 

Import data from other messaging platforms using the Google Chat API is now generally available

What’s changing 

Google Workspace developers registered in our Workspace Developer Preview program have been able to import user data from other messaging platforms into Google Chat using the Google Chat APIs. This functionality is now generally available to all Workspace developers and admins. 


Who’s impacted

Admins and developers 


Why it’s important

In order to import data, you can create a Chat app and “import mode” Chat space. Within an import mode space, Chat apps can import the following data as equivalent REST resources:
  • Messages
  • Attachments
  • Reactions
  • Memberships with the following considerations:
    • Historical memberships must be imported when a space is in import mode. You can't import historical memberships after the space completes import mode.
    • Other existing memberships from the source messaging platform must be created after a space completes import mode.
    • Members must be users within the same domain.
  • Spaces: only SpaceType.SPACE is supported.
This is a helpful workflow for those who are transitioning from other messaging platforms to Google Chat. Rather than copying source data into regular spaces, import mode has the following advantages:
  • Preservation of resource creation timestamps: You can set a historical time for the creation times of space and message resources, letting Chat apps retain historical context during user adoption of Google Chat.

  • End users can't view or access spaces in import mode: To prevent user interference with a space undergoing data import, or to avoid possible user confusion as a result of viewing an in-progress data import, spaces in import mode are hidden from end users. After a space has completed import mode, you can add users to the space.

  • Chat turns off notifications during import mode: This helps users to avoid unnecessary alerts about the migration.

Getting started


Rollout pace

  • Available now.

Availability

  • Available to all Google Workspace customers

Google Workspace Updates Weekly Recap – March 8, 2024

3 New updates

Unless otherwise indicated, the features below are available to all Google Workspace customers, and are fully launched or in the process of rolling out. Rollouts should take no more than 15 business days to complete if launching to both Rapid and Scheduled Release at the same time. If not, each stage of rollout should take no more than 15 business days to complete.


Hovercards for group messages and spaces are now available in Google Chat 
When hovering over a space or group chat within the left navigation in Google Chat, you will now see a hovercard that displays an abridged list of members and their avatars. This is especially useful when you need to distinguish one chat from another. In addition, you can include space hovercards across Chat apps using the shared hovercard library. | Available now to all Google Workspace customers, Google Workspace Individual subscribers, and users with personal Google accounts. 
hovercards in Chat


New Google Calendar lock screen widgets on iOS mobile devices 
We’re excited to announce the launch of Google Calendar lock screen widgets on iOS mobile devices (iOS16+) and iPads (iOS17). These will surface an upcoming event or task, giving you a quick glance right from your lock screen. 
| Available now to all Google Workspace customers, Google Workspace Individual subscribers, and users with personal Google accounts. | Learn more about how to add widgets to your Lock Screen. 

widgets


Remove the background from your images in Google Slides 
You can now easily remove the background from images added to your Google Slides presentations. To do so, simply select an image on your slide > right-click and select "Remove background" or select the “Remove background” button in the toolbar. | Available now to Gemini Enterprise and Gemini Business add-ons, and to users on personal accounts through Google One AI Premium. | Learn more about removing an image background.
Remove the background from your images in Google Slides



Previous announcements

The announcements below were published on the Workspace Updates blog earlier this week. Please refer to the original blog posts for complete details.



Smooth scrolling in Google Sheets now available on desktop 
With smooth scrolling, you can scroll to a specific part of a row or column and stop wherever you’d like within the spreadsheet. | Learn more about scrolling in Sheets. 


New enhancements in the Space Management Tool For admins: add multiple members or groups, review settings and details 
We’re introducing several updates for the Space Management Tool in the Admin console, including an improved user interface and additional management capabilities. | Learn more about Space Management Tool For admins. 


Migrate email data from one Google Workspace account to another, available in open beta 
Beginning today, a new data migration experience is available: you can migrate your users’ email data from one Google Workspace account to another in a more reliable and efficient manner. You can configure your data migration for up to 100 users at a time and also run delta migrations, which smartly brings over any newly generated data from the source without duplicating previously migrated content. | Available to Google Workspace Business Starter, Business Standard, and Business Plus; Enterprise Standard and Enterprise Plus; Education Fundamentals, Education Standard, Teaching and Learning Upgrade, and Education Plus; Essentials Starter, Essentials, Enterprise Essentials, and Enterprise Essentials Plus, and Nonprofits customers only. | Learn more about migrating email data. 


Set up dropdown chips more easily in Google Sheets 
Instead of manually creating values for your dropdown chips, you can now insert preset dropdown chips that are configured for common use cases like priority or review statuses. | Learn more about preset dropdown chips. 


Google Meet co-host support added for client-side encrypted meetings 
Client-side encrypted meetings are now getting support for using the co-hosts feature. This means that an organizer can plan and book client-side encrypted video meetings on behalf of other users and assign those as co-hosts to allow them to join and open the meetings independently from the organizer. | Available to Google Workspace Enterprise Plus, Education Plus, and Education Standard customers only. | Learn more about client-side encrypted meetings. 


User enrollment for managed iOS devices is now generally available 
In late 2023, we introduced user enrollment in beta, an additional option for iOS mobile management. User enrollment separates work and personal data on iOS devices, giving admins control over Workspace data on the device while users retain privacy over their personal data. Beginning today, user enrollment is now generally available. | Available to Google Workspace Enterprise Plus, Enterprise Standard, Enterprise Essentials, Enterprise Essentials Plus, Frontline Standard, Frontline Starter, Business Plus, Cloud Identity Premium, Education Standard, Education Plus and Nonprofits customers only. | Learn more about user enrollment.


Completed rollouts

The features below completed their rollouts to Rapid Release domains, Scheduled Release domains, or both. Please refer to the original blog posts for additional details.


Rapid Release Domains: 
Scheduled Release Domains: 
Rapid and Scheduled Release Domains: 

For a recap of announcements in the past six months, check out What’s new in Google Workspace (recent releases).  

 


New enhancements in the Space Management Tool For admins: add multiple members or groups, review settings and details

What’s changing 

We’re introducing several updates for the Space Management Tool in the Admin console, including an improved user interface and additional management capabilities. We’ve introduced several more ways to manage a single space, including: 
  • Adding multiple members and groups to a space at once 
  • Review detailed space settings 
  • Review invited members

Space Management Tool for Admins provide visibility into all spaces in an organization




Groups are now included in the list of Space members


Admins can now see detailed information regarding space settings, including those defined by space managers, who can access the space, post new messages, and more.



Admins can now see detailed setting information


Who’s impacted

Admins


Why it’s important

Spaces in Google Chat are an essential part of collaboration and community building across organizations of all sizes. As such, it’s important for admins to easily view and manage their spaces to keep them productive and safe. This update makes it easier for admins to execute space management tasks and view more information about spaces.


Finally, you’ll notice that we’ve aligned the look-and-feel of the interface and workflows for individual space management across Google Chat on the web and the Admin console for a more consistent experience.


Getting started

Important note: Both Super admins and Delegated admins must have Google Chat turned on for their account in the Google Chat service settings. Visit the Help Center to learn more about turning on Google Chat.