Tag Archives: Gmail

Gmail for iOS now allows you to add attachments from the Files app

Quick launch summary 

In the Gmail iOS app, when composing or replying to an email, you can now upload attachments from the Files app on your iPhone or iPad.



Getting started 


  • End users: This feature will be available by default. In the Gmail iOS app, when composing or replying to an email, click the attachment icon and scroll to the “Attachments” section. Then select the folder icon to select an attachment from the Files app. 

Rollout pace 


  • Rapid Release domains: Extended rollout (potentially longer than 15 days for feature visibility) starting on February 12, 2020 
  • Scheduled Release domains: Extended rollout (potentially longer than 15 days for feature visibility) starting on February 12, 2020 

Availability 


  • Available to all Gmail iOS users.

Changes to multiple inboxes in Gmail starting February 20, 2020

What’s changing 

We’re updating the way multiple inboxes work in Gmail. Specifically, starting February 20, 2020, for Rapid release domains and March 5, 2020, for Scheduled release domains, we’ll enhance multiple inboxes to support independent scrolling, a unified toolbar, and adjustable width in right-side configurations.

In addition, starting on those dates, multiple inboxes will no longer support three-pane layouts with the preview pane (renamed “reading pane”) view. 

See the “Additional details” section below for more information on these changes.

Who’s impacted

End users

Why it’s important 

Multiple inboxes help you break out key emails, like important tasks or those from specific people, and make them visible alongside your main inbox in Gmail, in a completely customizable way. 

Additional details 

Split pane configurations no longer supported 
Beginning February 20, 2020, for Rapid release domains and March 5, 2020, for Scheduled release domains, multiple inboxes with preview pane (to be renamed “reading pane”) configurations will no longer be supported.

If you currently have multiple inboxes in an unsupported configuration, you will see a notification in Gmail informing you of this upcoming change. Once this change takes effect, the preview pane will turn off if you use multiple inboxes. If you want to continue using preview pane (i.e. reading pane), you’ll need to use an inbox type other than multiple inboxes. You can do this by going to Settings > Inbox > Inbox type.


Notification banner in Gmail

Inbox type settings in Gmail

Configure multiple inboxes and reading pane more easily
On these dates, we’ll also relocate the settings for multiple inboxes out of the “Advanced” tab and into the “Inbox” tab along with other inbox configurations to better align with user expectations.




Once these changes go into effect, you’ll be able to enable or disable the reading pane by clicking the gear icon and selecting Settings > Inbox > Reading pane. With reading pane view, you can open mail next to your list of conversations, making mail reading and writing faster while also providing more context. 


Reading pane settings in Gmail


Individual scroll bars for multiple inboxes, adjustable panels, and collapsible sections
Starting on these dates, when the right side configuration of multiple inboxes is enabled, each inbox will have an individual scroll bar. This will allow you to scroll in either inbox separately as needed so you can more flexibly navigate your email. Previously, you could only scroll both inboxes at once.

The divider at the right side between the inbox and the multiple inbox sections will become adjustable, allowing you to minimize or maximize each panel as needed. 

Also with this update, additional sections in multiple inboxes are now collapsible. 





A single action toolbar for multiple inboxes
There will also be one action toolbar across multiple inboxes. This will allow users to take actions across multiple sections and ensure that triage functionality and keyboard shortcuts work consistently. Currently, at the top of each inbox, there is a separate toolbar for each section in the bottom and top configurations, but no toolbar for any of the additional sections for the right-side configuration. Now, there will be one unified toolbar for the whole inbox in all configurations.

Getting started

Admins: There is no admin control for these features.

End users: Once these changes begin rolling out to your domain, the preview pane will turn off if you use multiple inboxes. If you want to continue using the preview pane, you’ll need to use an inbox type other than multiple inboxes. You can do this by going to Settings > Inbox > Inbox type.
Individual scroll bars, adjustable panels, collapsible sections within multiple inboxes, and the single action toolbar will be available by default.

Rollout pace


Availability

  • Available to all G Suite customers and users with personal Google Accounts


G Suite Add-ons now generally available in Calendar, Gmail, and Google Drive

What’s changing 

Last year we announced the beta of G Suite Add-ons, a new cross-suite platform that connects G Suite to your favorite workplace apps. Beginning today, G Suite Add-ons will begin rolling out to all users.

With G Suite Add-ons, workflows that require third-party applications can be executed inside G Suite, allowing users and teams to use the applications they want without leaving G Suite. For example, you can install the Workfront add-on for quick access across Calendar, Gmail, and Google Drive.

Installing the Workfront add-on directly from Calendar


Access G Suite Add-ons from the side panel of Calendar, Google Drive, and Gmail

Take action without leaving G Suite


Who’s impacted

Admins and end users

Why it’s important

G Suite Add-ons connect G Suite with third-party applications so you can work directly from the G Suite app you’re using, rather than toggling from one app to another. They also surface relevant information and suggest actions based on what you’re working on. 

Add-ons from SignEasy, WebEx, Workfront, Lucidchart and more will be available once this feature has fully rolled out and can be installed from the G Suite Marketplace

Organizations can also build their own add-ons using Apps Script. Note that the developer feature will be fully available in early February — we’ll provide an update here once it’s fully rolled out.


Additional Details

G Suite Add-ons will work across G Suite products, allowing developers to create a single add-on that works across G Suite, rather than building a separate add-on for each application within G Suite. 

G Suite Add-ons are currently accessible in Calendar, Gmail, and Google Drive, with support for other G Suite products coming later this year.

Getting started

  • Admins: This feature will be available by default. If you allow users to install only whitelisted applications from the G Suite Marketplace, you can specify those apps within the Admin console. Or, you can install chosen G Suite Add-ons for your entire domain via the listing in the G Suite Marketplace.
  • End users: This feature will be available by default. You’ll be able to install G Suite Add-ons using the “+” button in the G Suite quick access side panel. The add-ons you install will appear in the side panel across G Suite apps.

Rollout pace

Resources

Roadmap

New controls for displaying sender attribution for shared mailboxes

What’s changing 

We’re adding new controls for how the “Sender Attribution for Shared Mailboxes” is displayed. Currently, sender attribution is always enabled — this will remain the default setting unless disabled by the admin or the end user.

For end users, there’s a new setting in Gmail where you can specify what information is included in the email header of messages sent by delegates.

For admins, there’s a new setting in the admin console that allows you to hide all attribution for shared mailboxes in your domain or organizational unit (OU). This will override and disable the user setting in Gmail.

Who’s impacted

Admins and end users


Why you’d use it 

Organizations use shared mailboxes in Gmail in multiple ways. For example, if an executive admin is responding on behalf of a CEO, from the CEO’s mailbox, sender attribution makes it clear who specifically drafted and sent the email.

Or, if you use an [email protected] mailbox to communicate with customers, customers will view all responses as equally valid, without knowing whether they were sent by [email protected], or [email protected]

With these new settings, you can now control and customize how attribution is handled for your domain, by OU, or on an individual user level.

Getting started 

Admins: Sender attribution is on by default and can be disabled at the OU or domain level. The new setting can be found in the Admin console under Apps > G Suite > Gmail > User settings > Mail Delegation. Note that the default setting will be “Allow users to customize this setting” and “Show the account owner and delegate who sent the email.”

Settings for Mail Delegation in the Admin console

End users: Sender attribution is ON by default. You can view and set sender attribution parameters by going to Settings > Account > Grant access to your account in Gmail. If your admin has hidden sender attribution for your domain or OU, no action can be taken.

End user settings for sender attribution in Gmail


If disabled at the OU or domain level, end users can take no action in Gmail

Rollout pace


Availability

  • Available to all G Suite customers

Resources 



Send emails as attachments in Gmail

What’s changing

You can now attach emails to other emails in Gmail without downloading them first.


To insert emails in a new thread, drag and drop them into the draft window.

Another way to insert emails in a new thread is to select the emails and then from the overflow (three-dot) menu select “Forward as attachment”.

To reply to an existing thread, you can pop-out the compose window and then drag and drop emails to it. 


Who’s impacted

End users 

Why you’d use it

We’ve heard from you that there are situations where attaching emails makes more sense than forwarding separate emails, like wanting to forward multiple messages related to a single topic. With this new functionality, you can do exactly that. Sending emails as attachments allows you to write a summary email message to your recipients, and attach the set of supporting emails that recipients can directly open in their mail client. 

How to get started

  • Admins: No action required.
  • End users: You'll know this feature is available to you when you see the "Forward as attachment" option in the three-dot More menu. Follow the steps in this Help Center article.

Additional details

When emails are sent as an attachment: 
  • The attached email becomes a .eml file.
  • You can attach as many emails as you’d like.
  • When you click on a .eml email attachment, it will open in a new window.

Helpful links

Availability

Rollout details
*Please note that this feature is rolling out gradually. You’ll know this feature is available to you when you see the “Forward as attachment” option in the three-dot More menu.

G Suite editions
  • Available to all G Suite editions

On/off by default?
  • This feature will be ON by default.

Stay up to date with G Suite launches

Propose a new meeting time or add a note to Calendar invites from Gmail

Quick launch summary
When you open a Google Calendar invite in Gmail, you’ll see a new “More Options” dropdown menu, allowing you to propose a new time for the meeting or add a note to your RSVP. Selecting either option will open the respective event section in calendar.google.com, where you can make those updates directly.




Note that this feature is only available for Gmail on the web at the moment. 

Availability

Rollout details
G Suite editions
  • Available to all G Suite editions

On/off by default?
  • This feature will be ON by default.

Stay up to date with G Suite launches

Propose a new meeting time or add a note to Calendar invites from Gmail

Quick launch summary
When you open a Google Calendar invite in Gmail, you’ll see a new “More Options” dropdown menu, allowing you to propose a new time for the meeting or add a note to your RSVP. Selecting either option will open the respective event section in calendar.google.com, where you can make those updates directly.




Note that this feature is only available for Gmail on the web at the moment. 

Availability

Rollout details
G Suite editions
  • Available to all G Suite editions

On/off by default?
  • This feature will be ON by default.

Stay up to date with G Suite launches

Dynamic email in Gmail available on Android and iOS

Quick launch summary 

We previously announced dynamic emails for Gmail on the web. This functionality is now rolling out to Gmail on Android and iOS.

Dynamic email brings the richness and interactivity of AMP to your mobile device, allowing you to take action directly within a message. You can respond to a comment, RSVP to an event, manage subscription preferences, and more.


The content of Dynamic email can be kept up to date, which means you can open an email and view the most up-to-date order status of an e-commerce order or the latest job postings.

Availability

Rollout details
  • Rapid Release domains: Extended rollout (potentially longer than 15 days for feature visibility) starting on November 21, 2019
  • Scheduled Release domains: Extended rollout (potentially longer than 15 days for feature visibility) starting on November 21, 2019

G Suite editions
  • Available to all G Suite editions

On/off by default?
  • Dynamic email is ON by default.

Stay up to date with G Suite launches

Use the Google Assistant with your G Suite account in beta

This announcement was made at Google Cloud Next ‘19 UK. Check out Next OnAir to tune into the livestream or watch session recordings following the event.


What’s changing

We’re opening a beta program to allow G Suite users to accomplish more on-the-go with the Google Assistant when logged in with a G Suite account. The Google Assistant will respond to voice commands for certain Google Calendar and Gmail functions and:

  • Let you know when your next meeting is
  • Create, cancel or reschedule a Calendar event
  • Send a note to event attendees via email
  • Send an email
  • Dial into a meeting


Who’s impacted

Admins and end users

Why you’d use it

By using the Google Assistant with your G Suite account, you can easily accomplish work-related tasks while on the go.

How to get started


  • Admins: Apply to be part of the beta program using this form.
  • End users: No action required.

Additional details

To use this functionality in the Google Assistant, you must be logged in to your G Suite account. Additionally, if you have both a personal and a G Suite account, please note that the Assistant can only answer questions for one account at a time. You must switch between those accounts if you’d like to ask a question about your other account.

This beta functionality is only available in English.

Availability

G Suite editions
  • All G Suite editions are invited to apply to the beta program.
On/off by default?
  • These features will be OFF by default. Admins can apply to the beta program using this form.
Stay up to date with G Suite launches

Ensure that Google Vault captures all emails in your domain

What you should know

To ensure that copies of all sent or received messages in your domain are stored in the associated users' Gmail mailboxes, you should set up comprehensive mail storage in the Admin console. This is not a new setting, but we’ve learned that some G Suite admins don’t realize it’s disabled by default.

Who’s impacted

Admins only

Why you’d use it

Storing these emails in Gmail mailboxes means that your Vault retention policies and holds, as well as searches and exports for Gmail, will include these emails. Examples of emails sent or received in your domain include mail sent from Calendar and Drive and other G Suite services.

How to get started



Additional details

One example of email captured by comprehensive mail storage is email written in Calendar. For instance, it’s sometimes useful to email all or a subset of the people in a meeting invite. If you click the "Email Guests" icon, it will send an email from your email address. You have the option to email all guests, target people based on RSVP status, and/or send a copy to yourself. There are no CC, BCC, or attachment options, but the details of the calendar event will be included in the email.

If you uncheck “Send copy to me” and the comprehensive mail storage option is disabled in your domain, a copy of the sent message will not be stored in any Gmail mailbox. If comprehensive mail storage is enabled in your domain, a copy of the sent message will be stored in your Sent mailbox.

Helpful links

Help Center: Set up comprehensive mail storage

Availability

Rollout details


G Suite editions

  • Comprehensive mail storage is available to G Suite Basic, G Suite Business, G Suite Enterprise, G Suite for Education, G Suite Enterprise for Education, and G Suite for Nonprofits.
  • Vault is available to G Suite Business, G Suite Enterprise, G Suite Enterprise for Education, and any G Suite users with add-on Vault licenses.

On/off by default?

  • Comprehensive mail storage is OFF by default and can be enabled at the OU level.

Stay up to date with G Suite launches