Tag Archives: Google Hangouts

Limit external messaging to trusted domains in Google Chat

What’s changing
Trusted domains for Chat allows you to limit external chat to only users in domains that you trust. Previously, you could only choose to allow external Chat or not. Now, you may choose to limit external chat to people in trusted domains for your entire organization, or set different policies for different OUs.


Who’s impacted 
Admins 


Why it’s important
Trusted domains for Chat gives admins more fine grained control over external chat in their organization. This can help the right users communicate with the stakeholders they need to work with, while helping to prevent inappropriate or undesired external chats. 


Additional details
Trusted domains only allows communication with domain managed accounts in those domains. Email verified consumer accounts will not be trusted. 

Getting started 
  • End users: There is no end user setting for this feature. 




Rollout pace 

Availability 
  • Available to [Google Workspace Essentials, Business Starter, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, Enterprise Plus, Education Fundamentals, Education Plus, Frontline, and Nonprofits, as well as G Suite Basic and Business customers 

Resources 

Hangouts to Google Chat upgrade beginning August 16th, with option to opt-out

What’s changing 

Beginning August 16, 2021, we will start upgrading users who have the “Chat and classic Hangouts” setting selected to “Chat preferred,” unless you explicitly opt out. Users who already have “Chat only”, “Chat preferred”, or “Classic Only” selected, or users with both services turned off will not be affected. 


Additionally, the “Chat and classic Hangouts'' setting will also be removed for all users in your domain unless you opt out of the upgrade. 


If there are affected users in your domain, you will receive an email notification that contains more information and any necessary action that needs to be taken.


Who’s impacted

Admins and end users


Why it’s important

Unless you opt-out, Google Chat will replace classic Hangouts as the default chat application for your affected users


Beginning late 2021, classic Hangouts will no longer be supported and all remaining users will be migrated to Google Chat. Learn more about the Google Chat upgrade timeline.



Getting started


If you don’t take any action, all users in your organization who have the “Chat and classic Hangouts” setting selected will be automatically upgraded to “Chat preferred” and the “Chat and classic Hangouts” setting will no longer be accessible. We anticipate this migration to take around  two weeks.


No action is required if there are no users in your domain with the “Chat and classic Hangouts” service setting selected.


Additional details

The “Chat and classic Hangouts” setting will be removed from the Admin Console regardless of your selected setting, unless you opt out.  


Conversation History: With the exception of a few special cases, messages sent in classic Hangouts 1:1 and group conversations will be available in Chat. Learn more about Chat and classic Hangouts interoperability.


Direct calling: Chat doesn’t yet support direct calling in the same way as classic Hangouts. We anticipate direct calling to become available for Google Chat later this year — we will provide an update here when that feature becomes available. 


Manage Hangouts Meet and classic Hangouts video calls with one setting

What’s changing

Video calling from Hangouts Meet and classic Hangouts is now controlled by the same setting. This means that the setting in the Admin console that controls classic Hangouts video calling now also controls Hangouts Meet.

Who’s impacted

Admins

Why it matters

By combining these settings, we’re making it easier for you to manage all video calling within your organization.

Getting started

Admins: You can find the new, consolidated setting in the Admin console at Apps > G Suite > Settings for Google Hangouts > Meet settings. Learn more in the Help Center. The new setting will respect your previous setting. For new G Suite customers, video calling will be enabled by default.

End users: There is no end user setting for this feature.

Rollout pace



Availability


  • Available to all G Suite customers

Resources




Combining classic Hangouts and Chat policy management

What’s changing

We’re combining the Admin console settings for Hangouts Chat and classic Hangouts. This will make it easier to manage your policies and make sure they’re configured appropriately. The new settings will be located at Admin console > Apps > G Suite > Hangouts Chat.

See more details and images below.

Who’s impacted

Admins only

Why you’d use it

These Admin console settings help you dictate how your organization uses G Suite messaging products. For example, you can set policies for chat history, external user chats, and third-party integrations (bots). With this update, you only need to go to one place to control all the chat settings for your organization. This can help to simplify deployment and ensure policies are set up as desired.

How to get started



Additional details

Note, we will not be making any changes to your effective settings—only the location and presentation of the settings will change. Clicking “Chat Settings” from the classic Hangouts page in the Admin console will redirect you to the Hangouts Chat settings page. From there, you'll find all of the settings that control chatting across both classic Hangouts and Hangouts Chat.

The specific policies affected by this change, along with details of the impact of the change, are shown in the Help Center. The new policies can be customized for each organizational unit (OU).

Additional details on the function of the settings and what products they apply to are provided in the Admin console interface:

The new combined settings in the Admin console 

Helpful links



Availability

Rollout details


G Suite editions

  • Available to all G Suite editions.

On/off by default?

  • These changes will take place automatically for all domains once rollout is complete.

Stay up to date with G Suite launches

Updates to Hangouts Chat migration timelines

What’s changing

Earlier this year, we announced that we will be transitioning classic Hangouts users in G Suite domains to Hangouts Chat and Hangouts Meet. At that time, we provided a timeline of changes and said that in October 2019 we would start retiring classic Hangouts for G Suite customers.

Since then, we’ve heard feedback from many of you that you’d like more time to migrate your organizations from classic Hangouts to Hangouts Chat.

As a result, we’re officially postponing the final transition date (i.e. phase 4 in this timeline) to no sooner than June 2020.

In the interim, we’ll continue to improve the transition experience of classic Hangouts group conversations, as well as add new Chat features like Read receipts. We’ll also provide advance notice once we have a more definitive date, so please monitor the G Suite Updates blog for updates. We’ll also have a detailed breakdown of the transition timeline in the Help Center.

Migrate sooner with the Accelerated Transition Program
Admins who prefer to fully migrate to Chat sooner can still request an invitation to the Accelerated Transition Program, which disables classic Hangouts and migrates all users to Hangouts Chat, while providing early access to new Chat features.

This program is great for domains that:

  • Want to simplify communications and get all users on the same chat experience
  • Are new G Suite customers or haven’t used classic Hangouts before


Migration by organizational unit is not available at this time, and classic Hangouts group conversations will need to be recreated in Chat. Please review the Deployment Guide and Known Limitations to determine if this migration experience is right for you.

For admins who have already signed up for early access through the Accelerated Transition Program, we are adding domains to this program on a rolling basis.

How to get started

Helpful links

Availability

  • G Suite editions All G Suite editions can apply.

Stay up to date with G Suite launches

New adaptive meeting layouts in Hangouts Meet

What’s changing 

Hangouts Meet is launching adaptive layouts that automatically adjust to give you the best view of the people and presentations in your meeting:

Spotlight 
The spotlight layout keeps the focus on the presentation or a single speaker. It’s used when you’re in a meeting with just one other participant, when you pin someone, and when there’s a presentation but no active speakers with video on.


Tiled 
The tiled layout shows up to four participants on the screen to make your meetings feel more inclusive. This will be the default for smaller meetings when there is no presentation.


Side by side 
The side by side layout shows up to three speakers in a larger format next to the presentation. This allows you to continue to see the presenter as they speak. This is the default when there’s a presentation and there are active speakers with video on.


Sidebar 
The sidebar layout improves on the existing Meet layout by showing several additional participants in the same vertical space and using rectangular feeds to avoid participants on the edge being cropped out. This will be the default for larger meetings when there is no presentation.



In addition to seeing these layouts automatically used depending on the meeting needs, users can select a preferred layout from the Change layout dialog.

Who’s impacted 

End users

Why you’d use it 

These new layouts provide the user with a more inclusive and collaborative view of the meeting, allowing for easier interaction with remote participants while still maintaining focus on the content being presented.

How to get started 


  • Admins: No action required. 
  • End users: You’ll see the new layouts in your next Hangouts Meet meeting once the feature has rolled out to you. 

Additional details 

The new layouts are available on Hangouts Meet web clients and Hangouts Meet hardware.

Helpful links 

To learn more about layouts in Hangout Meets, see our Help Center. 

Availability 

Rollout details 

  • Rapid Release domains: Gradual rollout (up to 15 days for feature visibility) starting on April 30, 2019 
  • Scheduled Release domains: Extended rollout (potentially longer than 15 days for feature visibility) starting no earlier than May 14, 2019. 

G Suite editions 

  • Available to all G Suite editions. 

On/off by default? 

  • The new layouts are replacing the existing layout and will be enabled by default. 


  Stay up to date with G Suite launches

Stay organized and on-top of conversations with Hangouts Chat improvements

Quick launch summary 

We’re improving the side panel on Hangouts Chat, making it easier to keep track of your chats and stay organized.

In addition to Starred, you’ll now see the following sections in the left-hand side panel: People, Rooms, and Bots, with corresponding chats grouped accordingly. These sections will better organize your chats, making it easy to find specific chats and see where there are items that need attention. This feature will be available across web, desktop, iOS, and Android.


Hangouts Chat on desktop.


Hangouts Chat on Mobile

Availability 

Rollout details 


G Suite editions 

  • Available to all G Suite editions. 

On/off by default? 

  • This feature will be ON by default.

Stay up to date with G Suite launches

Recurring Calendar meetings will migrate to Hangouts Meet video calling

What’s changing

As part of the migration from classic Hangouts to Hangouts Meet that we announced last year, we’ll now begin migrating the video conferencing for your recurring Calendar events from classic Hangouts to Meet. Previously, we made the change so that new events scheduled in Calendar will use Meet. Now this change is to update previously scheduled events in Calendar as well.

Who’s impacted

End users

Why we’re migrating

We've built Hangouts Meet to have a fast, simple interface with enterprise grade meeting functionality such as livestreaming and meeting with up to 100 people. To ensure you get the best-in-class experience we’re migrating the remainder of your existing recurring Calendar events. This will happen gradually in an effort to limit any disruption and ensure that you can focus on what’s important: meetings where people can be as productive as they are when they’re face-to-face.

How to get started


  • Admins: No action needed.
  • End users: When you join a recurring Calendar event on classic Hangouts, you will see a banner that future occurrences of this meeting will be on Meet.

Additional details

Migrating existing Calendar events
This change will take place gradually as users join affected meetings. They will see a migration banner notifying them future occurrences will be on Meet. After the end of the call, all participants will get an updated event information with the new meeting details. Single instance (non-recurring) Calendar events will remain unchanged.

If your meeting doesn’t migrate
Some of your meetings may not automatically update to Meet. When this happens, you’ll see a banner in the video call notifying end users to update the Calendar event to Meet. This may happen for complex Calendar event setups, such as if different events have the same video link.

Helpful links

Help Center: Migration FAQs

Availability

Rollout details

  • Rapid Release domains: Extended rollout (potentially longer than 15 days for feature visibility) starting on March 11, 2019
  • Scheduled Release domains: Extended rollout (potentially longer than 15 days for feature visibility) starting on March 25, 2019

G Suite editions
Available to all G Suite editions

On/off by default?
This setting will be ON by default.

Stay up to date with G Suite launches

Easily copy your Gmail holds to Hangouts Chat in Google Vault

What’s changing

As we previously announced, beginning on April 16, 2019, Mail retention rules and holds will stop protecting chat messages in classic Hangouts. Instead, Hangouts Chat retention rules and holds will protect chat messages in both classic Hangouts and Chat. To continue to preserve messages in classic Hangouts, before April 16, 2019, you must copy any existing Mail holds (that apply to messages in classic Hangouts) to Hangouts Chat in Google Vault. Today, we’re launching a new feature in Vault to help you copy your holds from Mail to Hangouts Chat, with a few clicks.

Who’s impacted

Vault Admins only

Why you’d use it

This feature helps you ensure all your messages in classic Hangouts and Hangouts Chat are preserved by the same Vault policies as your classic Hangouts messages are today.

How to get started

Admins: In Vault,
  • From the list of Vault matters, click on any matter that may contain Gmail holds. When viewing the list of holds in this matter, you can select multiple Mail holds at once.
  • Select the Mail hold(s) and click Copy holds to Hangouts Chat.


End users: No action required

Additional details

Note that Hangouts Chat doesn’t support holds based on date ranges or search terms, so they won’t be copied with the hold. You can also choose to extend these holds to cover conversations associated with these custodians in rooms.

Additionally, if you have a large number of holds in place, you can also use Vault APIs to duplicate your holds in bulk.

Helpful links

Availability

Rollout details

G Suite editions
  • Available to G Suite Business, Enterprise, and Enterprise for Education editions, as well as G Suite users with the Vault add-on license.

On/off by default?
  • This feature will be ON by default.
Stay up to date with G Suite launches

Change to per-conversation settings in classic Hangouts on Android

Quick launch summary

We're moving notification settings for classic Hangouts conversations to notification channels on O+ Android devices. With these changes, customized ring tones and chat messaging tones per conversation/contact will be removed and defaulted to the general app settings.

New settings page

To view or edit the ring and chat messaging tone settings for classic Hangouts on your Android device, open the classic Hangouts app and, in a conversation, click the more menu > “Options.”

Availability

Rollout details



G Suite editions

  • All G Suite editions


Stay up to date with G Suite launches