Tag Archives: Google Hangouts

Manage Hangouts Meet and classic Hangouts video calls with one setting

What’s changing

Video calling from Hangouts Meet and classic Hangouts is now controlled by the same setting. This means that the setting in the Admin console that controls classic Hangouts video calling now also controls Hangouts Meet.

Who’s impacted

Admins

Why it matters

By combining these settings, we’re making it easier for you to manage all video calling within your organization.

Getting started

Admins: You can find the new, consolidated setting in the Admin console at Apps > G Suite > Settings for Google Hangouts > Meet settings. Learn more in the Help Center. The new setting will respect your previous setting. For new G Suite customers, video calling will be enabled by default.

End users: There is no end user setting for this feature.

Rollout pace



Availability


  • Available to all G Suite customers

Resources




Combining classic Hangouts and Chat policy management

What’s changing

We’re combining the Admin console settings for Hangouts Chat and classic Hangouts. This will make it easier to manage your policies and make sure they’re configured appropriately. The new settings will be located at Admin console > Apps > G Suite > Hangouts Chat.

See more details and images below.

Who’s impacted

Admins only

Why you’d use it

These Admin console settings help you dictate how your organization uses G Suite messaging products. For example, you can set policies for chat history, external user chats, and third-party integrations (bots). With this update, you only need to go to one place to control all the chat settings for your organization. This can help to simplify deployment and ensure policies are set up as desired.

How to get started



Additional details

Note, we will not be making any changes to your effective settings—only the location and presentation of the settings will change. Clicking “Chat Settings” from the classic Hangouts page in the Admin console will redirect you to the Hangouts Chat settings page. From there, you'll find all of the settings that control chatting across both classic Hangouts and Hangouts Chat.

The specific policies affected by this change, along with details of the impact of the change, are shown in the Help Center. The new policies can be customized for each organizational unit (OU).

Additional details on the function of the settings and what products they apply to are provided in the Admin console interface:

The new combined settings in the Admin console 

Helpful links



Availability

Rollout details


G Suite editions

  • Available to all G Suite editions.

On/off by default?

  • These changes will take place automatically for all domains once rollout is complete.

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Updates to Hangouts Chat migration timelines

What’s changing

Earlier this year, we announced that we will be transitioning classic Hangouts users in G Suite domains to Hangouts Chat and Hangouts Meet. At that time, we provided a timeline of changes and said that in October 2019 we would start retiring classic Hangouts for G Suite customers.

Since then, we’ve heard feedback from many of you that you’d like more time to migrate your organizations from classic Hangouts to Hangouts Chat.

As a result, we’re officially postponing the final transition date (i.e. phase 4 in this timeline) to no sooner than June 2020.

In the interim, we’ll continue to improve the transition experience of classic Hangouts group conversations, as well as add new Chat features like Read receipts. We’ll also provide advance notice once we have a more definitive date, so please monitor the G Suite Updates blog for updates. We’ll also have a detailed breakdown of the transition timeline in the Help Center.

Migrate sooner with the Accelerated Transition Program
Admins who prefer to fully migrate to Chat sooner can still request an invitation to the Accelerated Transition Program, which disables classic Hangouts and migrates all users to Hangouts Chat, while providing early access to new Chat features.

This program is great for domains that:

  • Want to simplify communications and get all users on the same chat experience
  • Are new G Suite customers or haven’t used classic Hangouts before


Migration by organizational unit is not available at this time, and classic Hangouts group conversations will need to be recreated in Chat. Please review the Deployment Guide and Known Limitations to determine if this migration experience is right for you.

For admins who have already signed up for early access through the Accelerated Transition Program, we are adding domains to this program on a rolling basis.

How to get started

Helpful links

Availability

  • G Suite editions All G Suite editions can apply.

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New adaptive meeting layouts in Hangouts Meet

What’s changing 

Hangouts Meet is launching adaptive layouts that automatically adjust to give you the best view of the people and presentations in your meeting:

Spotlight 
The spotlight layout keeps the focus on the presentation or a single speaker. It’s used when you’re in a meeting with just one other participant, when you pin someone, and when there’s a presentation but no active speakers with video on.


Tiled 
The tiled layout shows up to four participants on the screen to make your meetings feel more inclusive. This will be the default for smaller meetings when there is no presentation.


Side by side 
The side by side layout shows up to three speakers in a larger format next to the presentation. This allows you to continue to see the presenter as they speak. This is the default when there’s a presentation and there are active speakers with video on.


Sidebar 
The sidebar layout improves on the existing Meet layout by showing several additional participants in the same vertical space and using rectangular feeds to avoid participants on the edge being cropped out. This will be the default for larger meetings when there is no presentation.



In addition to seeing these layouts automatically used depending on the meeting needs, users can select a preferred layout from the Change layout dialog.

Who’s impacted 

End users

Why you’d use it 

These new layouts provide the user with a more inclusive and collaborative view of the meeting, allowing for easier interaction with remote participants while still maintaining focus on the content being presented.

How to get started 


  • Admins: No action required. 
  • End users: You’ll see the new layouts in your next Hangouts Meet meeting once the feature has rolled out to you. 

Additional details 

The new layouts are available on Hangouts Meet web clients and Hangouts Meet hardware.

Helpful links 

To learn more about layouts in Hangout Meets, see our Help Center. 

Availability 

Rollout details 

  • Rapid Release domains: Gradual rollout (up to 15 days for feature visibility) starting on April 30, 2019 
  • Scheduled Release domains: Extended rollout (potentially longer than 15 days for feature visibility) starting no earlier than May 14, 2019. 

G Suite editions 

  • Available to all G Suite editions. 

On/off by default? 

  • The new layouts are replacing the existing layout and will be enabled by default. 


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Stay organized and on-top of conversations with Hangouts Chat improvements

Quick launch summary 

We’re improving the side panel on Hangouts Chat, making it easier to keep track of your chats and stay organized.

In addition to Starred, you’ll now see the following sections in the left-hand side panel: People, Rooms, and Bots, with corresponding chats grouped accordingly. These sections will better organize your chats, making it easy to find specific chats and see where there are items that need attention. This feature will be available across web, desktop, iOS, and Android.


Hangouts Chat on desktop.


Hangouts Chat on Mobile

Availability 

Rollout details 


G Suite editions 

  • Available to all G Suite editions. 

On/off by default? 

  • This feature will be ON by default.

Stay up to date with G Suite launches

Recurring Calendar meetings will migrate to Hangouts Meet video calling

What’s changing

As part of the migration from classic Hangouts to Hangouts Meet that we announced last year, we’ll now begin migrating the video conferencing for your recurring Calendar events from classic Hangouts to Meet. Previously, we made the change so that new events scheduled in Calendar will use Meet. Now this change is to update previously scheduled events in Calendar as well.

Who’s impacted

End users

Why we’re migrating

We've built Hangouts Meet to have a fast, simple interface with enterprise grade meeting functionality such as livestreaming and meeting with up to 100 people. To ensure you get the best-in-class experience we’re migrating the remainder of your existing recurring Calendar events. This will happen gradually in an effort to limit any disruption and ensure that you can focus on what’s important: meetings where people can be as productive as they are when they’re face-to-face.

How to get started


  • Admins: No action needed.
  • End users: When you join a recurring Calendar event on classic Hangouts, you will see a banner that future occurrences of this meeting will be on Meet.

Additional details

Migrating existing Calendar events
This change will take place gradually as users join affected meetings. They will see a migration banner notifying them future occurrences will be on Meet. After the end of the call, all participants will get an updated event information with the new meeting details. Single instance (non-recurring) Calendar events will remain unchanged.

If your meeting doesn’t migrate
Some of your meetings may not automatically update to Meet. When this happens, you’ll see a banner in the video call notifying end users to update the Calendar event to Meet. This may happen for complex Calendar event setups, such as if different events have the same video link.

Helpful links

Help Center: Migration FAQs

Availability

Rollout details

  • Rapid Release domains: Extended rollout (potentially longer than 15 days for feature visibility) starting on March 11, 2019
  • Scheduled Release domains: Extended rollout (potentially longer than 15 days for feature visibility) starting on March 25, 2019

G Suite editions
Available to all G Suite editions

On/off by default?
This setting will be ON by default.

Stay up to date with G Suite launches

Easily copy your Gmail holds to Hangouts Chat in Google Vault

What’s changing

As we previously announced, beginning on April 16, 2019, Mail retention rules and holds will stop protecting chat messages in classic Hangouts. Instead, Hangouts Chat retention rules and holds will protect chat messages in both classic Hangouts and Chat. To continue to preserve messages in classic Hangouts, before April 16, 2019, you must copy any existing Mail holds (that apply to messages in classic Hangouts) to Hangouts Chat in Google Vault. Today, we’re launching a new feature in Vault to help you copy your holds from Mail to Hangouts Chat, with a few clicks.

Who’s impacted

Vault Admins only

Why you’d use it

This feature helps you ensure all your messages in classic Hangouts and Hangouts Chat are preserved by the same Vault policies as your classic Hangouts messages are today.

How to get started

Admins: In Vault,
  • From the list of Vault matters, click on any matter that may contain Gmail holds. When viewing the list of holds in this matter, you can select multiple Mail holds at once.
  • Select the Mail hold(s) and click Copy holds to Hangouts Chat.


End users: No action required

Additional details

Note that Hangouts Chat doesn’t support holds based on date ranges or search terms, so they won’t be copied with the hold. You can also choose to extend these holds to cover conversations associated with these custodians in rooms.

Additionally, if you have a large number of holds in place, you can also use Vault APIs to duplicate your holds in bulk.

Helpful links

Availability

Rollout details

G Suite editions
  • Available to G Suite Business, Enterprise, and Enterprise for Education editions, as well as G Suite users with the Vault add-on license.

On/off by default?
  • This feature will be ON by default.
Stay up to date with G Suite launches

Change to per-conversation settings in classic Hangouts on Android

Quick launch summary

We're moving notification settings for classic Hangouts conversations to notification channels on O+ Android devices. With these changes, customized ring tones and chat messaging tones per conversation/contact will be removed and defaulted to the general app settings.

New settings page

To view or edit the ring and chat messaging tone settings for classic Hangouts on your Android device, open the classic Hangouts app and, in a conversation, click the more menu > “Options.”

Availability

Rollout details



G Suite editions

  • All G Suite editions


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Upcoming Hangouts service consolidation for all G Suite customers

What’s changing

As we announced in 2017, Hangouts Chat and Hangouts Meet are the next generation of Hangouts that focus on team communication. Later this year, we'll transition classic Hangouts users on G Suite domains to Chat and Meet. As a first step, some changes are coming on April 16, 2019.

Key dates to note

G Suite customers can expect the following timeline of changes:
  • April 16, 2019 – Several changes that may require administrator action (see below for details).
  • Between April and September 2019 – Features from classic Hangouts will come to Chat.
  • October 2019 – Start retiring classic Hangouts for G Suite customers.


Consumer impact
The above dates are specific to G Suite customers and their end users who use classic Hangouts. We will continue to support consumer use of classic Hangouts, and expect to transition consumers to free Chat and Meet following the transition of G Suite customers. A more specific timeline will be communicated at a later date.

What changes will take place on April 16, 2019?
For G Suite domains that have classic Hangouts enabled, Chat will also become available to users on the web and via mobile apps. They can also continue using classic Hangouts in Gmail, mobile, web or the Chrome extension. See these details for how interoperability works between Chat and classic Hangouts.

The following admin-facing changes will begin taking place on April 16, 2019:
  1. For Google Vault customers, Mail retention rules and holds will stop protecting chat messages in classic Hangouts. Instead, Chat retention rules and holds will protect chat messages in both classic Hangouts and Chat.
  2. Chat admin settings will now control chat capability in both classic Hangouts and Chat.
  3. A new setting in the Admin console under Apps > G Suite > Hangouts Chat will be added so you can disable classic Hangouts user interfaces at a time of your choosing.
  4. The "Google Hangouts" settings page in the Admin console will be renamed "Hangouts Meet." This setting will control both classic Hangouts video and Hangouts Meet.

Google Vault customers need to take action before April 16, 2019
Between March 16 and April 16, 2019, Vault customers that have any Mail retention rules or holds will have an indefinite retention rule automatically created for Chat. This rule is to protect all your chat messages in classic Hangouts when Chat rules start protecting them on April 16, 2019. Before April 16, 2019, you must:

  • Review and set new retention rules for Chat in Google Vault.
  • Duplicate any existing Mail holds for Chat in Google Vault.
  • Set any new holds on chat messages from Chat in Google Vault.
  • Once you have set your preferred retention rules and holds for Chat, in order for them to take effect, remove the indefinite retention rule that may be overriding your rules.

If you don’t take set your preferred retention rules or holds in Chat and then remove the indefinite retention rule by April 16, 2019, all your chat messages in classic Hangouts and direct messages in Chat will be retained indefinitely. Refer to this Help Center article to learn more about completing these actions.

What will happen in October 2019?
Classic Hangouts will be retired for all G Suite customers starting in October 2019 and all remaining users will be transitioned to Chat. More notices and details will be shared on the G Suite Updates blog in the future. In order to make the transition easier for your users, you can review our Chat documentation.


What is the best time to move my users to Hangouts Chat?
You can transition your users immediately if you’d like. If there’s more functionality that your organization needs before switching, rest assured that between April and September 2019, we’ll add features that will make it easier for your users to move from classic Hangouts to Chat such as:

  • Integration with Gmail
  • Chatting with external users
  • An improved video calling experience
  • Making calls with Google Voice

We will communicate availability of these new features via the G Suite Updates blog so stay tuned!

Helpful links


Stay up to date with G Suite launches

Migrating all G Suite domains from classic Hangouts to Hangouts Meet

In March 2017, we announced Hangouts Meet, the next generation in enterprise video meetings. After continued positive feedback from our customers who have begun using Meet, starting May 29th, we’ll enable Hangouts Meet for all G Suite domains that are automatically upgrading on Google’s recommended schedule. This means that all newly created Google Calendar events will contain Meet video meeting details. Previously created meetings will not be impacted with this change.




You can expect these changes to take effect over the next month. If at any time you decide you want your users to schedule new meetings with classic Hangouts instead of Meet during this transition period, you can do so in the Admin console under Apps > G Suite > Google Hangouts > Meet Settings and unselecting “New meeting experience.”

Additionally, to ensure your domain has a seamless transition to Meet, we've added Meet compatibility with Firefox (starting on version 60). Unlike in classic Hangouts, Meet uses native WebRTC protocols so that it does not require any downloads or plugins when using Meet in Firefox.



To learn more about these changes, review the details of the transition plan and the differences between classic Hangouts video calls and Meet in the Help Center. You can also refer to our Meet deployment guide for materials to communicate these changes to your users.

Launch Details
Release track:
Launching to both Rapid Release and Scheduled Release

Editions:
Available to all G Suite editions

Rollout pace:
Extended rollout (potentially longer than 15 days for feature visibility)

Impact:
All admins and end users

Action:
Admin action suggested/FYI

More Information
Help Center: Switch to Meet

Launch release calendar
Launch detail categories
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