Tag Archives: Google Chat

Send voice messages in Google Chat

What’s changing 

In continuing our efforts to improve the Google Chat experience and help ensure it’s a useful tool for seamless communication, especially when on the go, we’re excited to introduce voice messages on Chat mobile (with web support coming soon). 

Sending a voice message instead of typing enables you to save time, convey more information, and emphasize the most important information for the message receiver. We hope this highly requested feature helps you communicate with others more effectively. 
Send voice messages in Google Chat

Additional details 

We will be enabling transcription for voice messages in the coming months. 


Getting started 

  • Admins: 
  • End users: 
    • You can send voice messages on mobile (to direct messages, group chats and spaces) and receive them on all platforms, including web. However, you cannot send voice messages on web at this time. 
    • To record on your Android or iOS device, tap the microphone icon > start speaking > watch a live waveform visualize your voice. A timer counts up so you know exactly how long you've been recording. 
    • You can preview and then send your voice message or delete it and try again if needed. 
    • Voice messages can be interacted with (quoted, reacted to, replied to in thread, etc.) just like any other Chat message. 
    • Visit the Help Center to learn more about sending voice messages in Google Chat.

Rollout pace 

Availability 

  • Available to Enterprise Essentials, Enterprise Essentials Plus, Enterprise Standard, Enterprise Plus 

Resources 

Import data from other messaging platforms using the Google Chat API is now generally available

What’s changing 

Google Workspace developers registered in our Workspace Developer Preview program have been able to import user data from other messaging platforms into Google Chat using the Google Chat APIs. This functionality is now generally available to all Workspace developers and admins. 


Who’s impacted

Admins and developers 


Why it’s important

In order to import data, you can create a Chat app and “import mode” Chat space. Within an import mode space, Chat apps can import the following data as equivalent REST resources:
  • Messages
  • Attachments
  • Reactions
  • Memberships with the following considerations:
    • Historical memberships must be imported when a space is in import mode. You can't import historical memberships after the space completes import mode.
    • Other existing memberships from the source messaging platform must be created after a space completes import mode.
    • Members must be users within the same domain.
  • Spaces: only SpaceType.SPACE is supported.
This is a helpful workflow for those who are transitioning from other messaging platforms to Google Chat. Rather than copying source data into regular spaces, import mode has the following advantages:
  • Preservation of resource creation timestamps: You can set a historical time for the creation times of space and message resources, letting Chat apps retain historical context during user adoption of Google Chat.

  • End users can't view or access spaces in import mode: To prevent user interference with a space undergoing data import, or to avoid possible user confusion as a result of viewing an in-progress data import, spaces in import mode are hidden from end users. After a space has completed import mode, you can add users to the space.

  • Chat turns off notifications during import mode: This helps users to avoid unnecessary alerts about the migration.

Getting started


Rollout pace

  • Available now.

Availability

  • Available to all Google Workspace customers

Google Workspace Updates Weekly Recap – March 8, 2024

3 New updates

Unless otherwise indicated, the features below are available to all Google Workspace customers, and are fully launched or in the process of rolling out. Rollouts should take no more than 15 business days to complete if launching to both Rapid and Scheduled Release at the same time. If not, each stage of rollout should take no more than 15 business days to complete.


Hovercards for group messages and spaces are now available in Google Chat 
When hovering over a space or group chat within the left navigation in Google Chat, you will now see a hovercard that displays an abridged list of members and their avatars. This is especially useful when you need to distinguish one chat from another. In addition, you can include space hovercards across Chat apps using the shared hovercard library. | Available now to all Google Workspace customers, Google Workspace Individual subscribers, and users with personal Google accounts. 
hovercards in Chat


New Google Calendar lock screen widgets on iOS mobile devices 
We’re excited to announce the launch of Google Calendar lock screen widgets on iOS mobile devices (iOS16+) and iPads (iOS17). These will surface an upcoming event or task, giving you a quick glance right from your lock screen. 
| Available now to all Google Workspace customers, Google Workspace Individual subscribers, and users with personal Google accounts. | Learn more about how to add widgets to your Lock Screen. 

widgets


Remove the background from your images in Google Slides 
You can now easily remove the background from images added to your Google Slides presentations. To do so, simply select an image on your slide > right-click and select "Remove background" or select the “Remove background” button in the toolbar. | Available now to Gemini Enterprise and Gemini Business add-ons, and to users on personal accounts through Google One AI Premium. | Learn more about removing an image background.
Remove the background from your images in Google Slides



Previous announcements

The announcements below were published on the Workspace Updates blog earlier this week. Please refer to the original blog posts for complete details.



Smooth scrolling in Google Sheets now available on desktop 
With smooth scrolling, you can scroll to a specific part of a row or column and stop wherever you’d like within the spreadsheet. | Learn more about scrolling in Sheets. 


New enhancements in the Space Management Tool For admins: add multiple members or groups, review settings and details 
We’re introducing several updates for the Space Management Tool in the Admin console, including an improved user interface and additional management capabilities. | Learn more about Space Management Tool For admins. 


Migrate email data from one Google Workspace account to another, available in open beta 
Beginning today, a new data migration experience is available: you can migrate your users’ email data from one Google Workspace account to another in a more reliable and efficient manner. You can configure your data migration for up to 100 users at a time and also run delta migrations, which smartly brings over any newly generated data from the source without duplicating previously migrated content. | Available to Google Workspace Business Starter, Business Standard, and Business Plus; Enterprise Standard and Enterprise Plus; Education Fundamentals, Education Standard, Teaching and Learning Upgrade, and Education Plus; Essentials Starter, Essentials, Enterprise Essentials, and Enterprise Essentials Plus, and Nonprofits customers only. | Learn more about migrating email data. 


Set up dropdown chips more easily in Google Sheets 
Instead of manually creating values for your dropdown chips, you can now insert preset dropdown chips that are configured for common use cases like priority or review statuses. | Learn more about preset dropdown chips. 


Google Meet co-host support added for client-side encrypted meetings 
Client-side encrypted meetings are now getting support for using the co-hosts feature. This means that an organizer can plan and book client-side encrypted video meetings on behalf of other users and assign those as co-hosts to allow them to join and open the meetings independently from the organizer. | Available to Google Workspace Enterprise Plus, Education Plus, and Education Standard customers only. | Learn more about client-side encrypted meetings. 


User enrollment for managed iOS devices is now generally available 
In late 2023, we introduced user enrollment in beta, an additional option for iOS mobile management. User enrollment separates work and personal data on iOS devices, giving admins control over Workspace data on the device while users retain privacy over their personal data. Beginning today, user enrollment is now generally available. | Available to Google Workspace Enterprise Plus, Enterprise Standard, Enterprise Essentials, Enterprise Essentials Plus, Frontline Standard, Frontline Starter, Business Plus, Cloud Identity Premium, Education Standard, Education Plus and Nonprofits customers only. | Learn more about user enrollment.


Completed rollouts

The features below completed their rollouts to Rapid Release domains, Scheduled Release domains, or both. Please refer to the original blog posts for additional details.


Rapid Release Domains: 
Scheduled Release Domains: 
Rapid and Scheduled Release Domains: 

For a recap of announcements in the past six months, check out What’s new in Google Workspace (recent releases).  

 


New enhancements in the Space Management Tool For admins: add multiple members or groups, review settings and details

What’s changing 

We’re introducing several updates for the Space Management Tool in the Admin console, including an improved user interface and additional management capabilities. We’ve introduced several more ways to manage a single space, including: 
  • Adding multiple members and groups to a space at once 
  • Review detailed space settings 
  • Review invited members

Space Management Tool for Admins provide visibility into all spaces in an organization




Groups are now included in the list of Space members


Admins can now see detailed information regarding space settings, including those defined by space managers, who can access the space, post new messages, and more.



Admins can now see detailed setting information


Who’s impacted

Admins


Why it’s important

Spaces in Google Chat are an essential part of collaboration and community building across organizations of all sizes. As such, it’s important for admins to easily view and manage their spaces to keep them productive and safe. This update makes it easier for admins to execute space management tasks and view more information about spaces.


Finally, you’ll notice that we’ve aligned the look-and-feel of the interface and workflows for individual space management across Google Chat on the web and the Admin console for a more consistent experience.


Getting started

Important note: Both Super admins and Delegated admins must have Google Chat turned on for their account in the Google Chat service settings. Visit the Help Center to learn more about turning on Google Chat.







Easily identify which unread threads are most relevant to you in Google Chat

What’s changing 

Last year, we announced that all newly created spaces in Google Chat will be in-line threaded. This streamlined user experience enables you to reply to any message and create a separate discussion isolated from the main conversation. We also introduced several updates, such as home, mentions and starred messages to help you find what you need much faster in Chat.

Today, we’re continuing our enhancements across Chat by improving the in-line threaded experience in spaces. With multiple threads across numerous spaces, we know it can be difficult to identify which unread threads are most relevant to you. In order to provide you with more context upfront, you will now see participant avatars for unread threads in the conversation view. Without having to click to open the thread side panel, it will now be much easier to decide which threads to read and reply to. 
Web experience


Who’s impacted 

End users 


Why you’d use it 

Being able to see the participant avatars for unread threads makes it easier to identify whether a thread is relevant to you. 
mobile experience



Getting started 

  • Admins: There is no admin control for this feature. 
  • End users: This will be ON by default. Visit the Help Center to learn how to use Google Chat. 

Rollout pace 

Web: 
Android:
iOS:

Availability 

  • Available to all Google Workspace customers, Google Workspace Individual subscribers, and users with personal Google accounts 

Resources 

Updates to the Google Workspace Marketplace

What’s changing

In 2023, we introduced the ability for admins to install Google Chat apps to direct messages on behalf of users within their domain from the Google Workspace Marketplace. Now, end users can also discover and install Google Chat apps from the Google Workspace Marketplace. 
Jira for Google Chat

Additionally, users can now open the Google Workspace Marketplace directly from within Chat. This will include an enhanced browsing experience with curated app categories such as “Intelligent apps”. Lastly, developers can start publishing Chat apps on the Google Workspace Marketplace, allowing users to more easily discover, install and use the apps.



Who’s impacted 

Admins, end users and developers 


Additional details 

Chat app users can now leave reviews and flag any inappropriate Chat apps directly from the Marketplace app listing. 
Chat apps reviews

Getting started 

Rollout pace 

Share spaces smart chips in Google Chat

What’s changing

Last year, we expanded smart canvas by introducing smart chips in Google Chat on web. Since then, you’ve been able to share information in a more usable, structured way by accessing and previewing rich, context-setting information and files directly in your message threads. 

Today, we’re announcing the ability to search for and insert a smart chip that links to a space. These new smart chips will make it easier to share and collaborate on content related to specific spaces. 

When composing a message in Chat, typing “@” will now display a list of suggested spaces to include as a smart chip, based on your membership. You can search for a space by typing the space name, and the results will be determined by spaces you’ve accessed most recently. Once a space is selected, you can insert the space smart chip into your message. You can also paste the link (URL) of a space into a message and press the Tab key to convert it into a space smart chip. 
Share spaces smart chips in Google Chat

Getting started 

  • Admins: There is no admin control for this feature. 
  • End users: 
    • In Google Chat on web, you can choose from the following options: 
      • Type “@” followed by a space name to search for the space and insert the space smart chip directly into a message. 
      • Paste a link to a space (or link to a message within the space) into a message and press the Tab key to instantly convert it into a space smart chip. 
    • Mobile users can receive and click on space smart chips, but cannot insert them on the Chat mobile app at this time. 
    • You must be a member of a space to search for and share that space smart chip. 
    • A recipient of the space smart chip must be a member of the space to access it. If they are not a member, they will not have access.  

Rollout pace 


Availability 

  • Available to all Google Workspace customers, Google Workspace Individual subscribers, and users with personal Google accounts

Resources

Improving space creation in Google Chat

What’s changing

We are making two improvements to the space creation flow in Google Chat: preventing duplicate space names and providing a method to configure spaces for specific use cases. 

In order to prevent duplicate space names in Google Chat, you will no longer be able to create a space within your company’s domain if the space name already exists. Similar to the experience in Gmail and Google Groups, if a space name already exists, an error message will appear. The same will happen if a user tries to edit the name of a space to another name that already exists. 

This feature will not immediately apply to space names created via Chat API. Starting June 3, 2024, spaces created via Chat API will also be subject to this error. 
prevent duplicate space names
Starting this week, you will also notice an updated user interface when creating a new space in Chat. In addition to easily determining access settings, you can now designate the space for Collaboration (useful for discussing a topic or team project) or for Announcements (helpful for facilitating one-way controlled communication such as company-wide updates). 
new space creation flow

After creating the space, an updated welcome page will appear with contextual options that provide users with next steps depending on the space type selected. For a Collaboration space, users get the options to add members, share files, assign tasks and create a welcome message that appears when a new member joins the space. You will also have the ability to toggle “History on” and will see contextual suggestions for eligible apps (based on popular apps in your domain) to explore in Marketplace and add into the space. For an Announcement space, users will get the option to add groups, manage space permissions and add guidelines on how to use the space. 
space welcome page

Getting started 

  • Admins: There is no admin control for this feature. 
  • End users: 
    • You will receive an error message when editing or creating a space in Google Chat that has the name of a space that already exists. Existing spaces with the same name will not be impacted. 
    • Visit the Help Center to learn more about the new space creation flow. 
  • Developers: Update apps created via Chat API to ensure they do not conflict with this new error code for duplicate space names by June 3, 2024. 

Rollout pace 

Duplicate space name

New space creation flow

Web: 

Mobile: 
  • This feature will be available on mobile by the end of Q1 2024 

Availability 

  • Available to all Google Workspace customers and Google Workspace Individual subscribers 

Resources 


Manage reported Google Chat content from the new moderation tool in the Admin console

What’s changing

We’re introducing a centralized location for reviewing and taking action on reported Google Chat content in the Admin console under Apps > Google Workspace > Moderation, alongside the email quarantine tool for Gmail. Here can be found an overarching view of active and resolved reports, as well as additional information and context about reported messages, allowing for more informed decisions to be made.

Super admins will have access to the moderation tool and can also assign users the new “Moderate Chat content report” privilege. The new privilege can be assigned to users in your organization who are best suited to review Chat content, helping to reduce the burden on super admins.


Who’s impacted

Admins and designated moderators 


Why it’s important

Google Chat is key to accelerating productivity and collaboration — content reporting and moderation helps ensure that information exchanged across Chat is safe and appropriate.  When a report is submitted by users, the moderation tool can be used to:

  • See all reports associated with the message (including those resolved in the past).
    • Note that resolved reports will be removed from the Moderation tool after 180 days.
  • Review the edit history of a message and conversation transcript, including up to five messages posted before the reported message.
  • Conversation details provide information about the type of conversation (direct messages, group direct messages, or Spaces) with number of participants, space managers, guidelines, etc.


Using this information, combined with organization policies, admins and moderators can choose the best course of action, whether that be deleting a specific message or deleting an entire space before resolving the report. Additionally, moderators can add comments to the report for prosperity should the content require further auditing in the future.

The moderation tool can be accessed in the Admin console by selecting Apps > Google Workspace > Moderation.

Upon selecting a reported message, you’ll see a variety of information including conversation details and other reports for the message.

You can select “Show more” from the “Reported message” section to view up to five messages sent prior to the reported message.



Additional details

As part of this change, the moderation tool will also include a tab for managing quarantined Gmail messages. Visit our Help Center for more information regarding setting up email quarantine and the admin privileges required to manage quarantined messages. The Gmail tab is available to all Google Workspace customers.


Getting started



Rollout pace


Availability

  • Google Chat content reporting and moderation is available to Google Workspace Enterprise, Enterprise Plus, Education Standard and Education Plus customers

Resources

Star messages in Google Chat on mobile

What’s changing

Last November, we introduced starred on web, an additional shortcut in the redesigned Google Chat navigation panel that helps you stay on top of your most important messages. Today, we’re excited to announce this is now available on Android and iOS mobile devices. 
star messages on mobile

Getting started 

Rollout pace 

Android: 
iOS: 

Availability 

  • Available to all Google Workspace customers and users with personal Google Accounts

Resources