Tag Archives: Beta

Available in beta: automatically log Google Voice calls made to Salesforce contacts

What’s changing 

Launching in beta, we’re introducing an integration between Google Voice and Salesforce that makes it easier to track details of calls made in Voice. When enabled: 

  • Salesforce contacts will be displayed in Google Voice. 
  • Google Voice calls will now be logged to any matching Salesforce contact.

Salesforce contacts are denoted with the Salesforce logo. 




Who’s impacted


Admins and end users


Why you’d use it


This integration helps improve visibility across the various stakeholders that rely on Salesforce as a key tool in their workflow. When enabled, Google Voice calls will be automatically logged in Salesforce, ensuring that there is a record of that interaction for all to see. Additionally, you can jump from Google Voice to the Salesforce call log to add notes and more context. This helps eliminate the need for users to switch between multiple applications and manual record keeping, and make it easier for other team members to see the latest activity in Salesforce.

Getting started



To turn on the Google Voice and Salesforce integration, navigate to Apps > Google Workspace > Google Voice > Policies > Salesforce integration


You’ll then be directed to the Google Voice and Salesforce connection page to complete the set-up.


  • End users: You’ll see banners in Google Voice on web and mobile when this integration is enabled by your admin. 
Banners inside the Voice app will indicate when Salesforce has been integrated.






After you make a Voice Call to a Salesforce contact from either our web or mobile app, you will be notified that the call is logged to Salesforce in the call log.

You’ll see when a call has been logged to Salesforce — you can click on this notification to open Salesforce.

Logged calls within the Salesforce UI.


To make the most out of the integration, we recommend that you install the Google Voice Chrome Extension.

Rollout pace

  • We will be accepting beta applications for this feature over the next several weeks. You can expect to hear back on the status of your beta application in about 2-3 business days.

Availability

  • Available to Google Workspace customers with Voice Standard or Premier and Salesforce Enterprise, Unlimited, or Lightning versions

Resources






Migrate email data from one Google Workspace account to another, available in open beta

What’s changing

Beginning today, a new data migration experience is available: you can migrate your users’ email data from one Google Workspace account to another in a more reliable and efficient manner. You can configure your data migration for up to 100 users at a time and also run delta migrations, which smartly brings over any newly generated data from the source without duplicating previously migrated content.

This feature is available as an open beta, which means admins can use it without enrolling in a specific beta program.


Additional details

You can find more information in our Help Center about migrating other forms of data from different types of source accounts.

Getting started

  • Admins: Visit The Help Center to learn more about the new data migration service and migrating email.
  • End users: There is no end user action required


Rollout pace

  • This feature is available now in open beta.

    Availability

    • Available to Google Workspace Business Starter, Business Standard, and Business Plus; Enterprise Standard and Enterprise Plus; Education Fundamentals, Education Standard, Teaching and Learning Upgrade, and Education Plus; Essentials Starter, Essentials, Enterprise Essentials, and Enterprise Essentials Plus, and Nonprofits customers

      Resources

        Available in open beta: the Groups Admin role can now be provisioned for specific group types

        What’s changing

        The Groups Admin role can now be assigned for security groups or non-security groups. Previously, those with the Groups Admin role had access to all groups within an organization. This change gives administrators more granular delegation of group admin responsibilities, helping limit access to the most sensitive groups to only those who absolutely need it. 

        This feature is available in open beta, which means no additional sign-up is required to use the feature.

        Getting started

        Assign mobile device management admin privileges based on organizational unit

        What’s changing

        We’re giving admins more granular control over how mobile device management privileges are delegated. Specifically, admins can be assigned privileges for specific organizational units (OUs). This adds yet another layer of security by ensuring that access is scoped to the necessary OUs only. This feature is available as an open beta, which means you can use it without enrolling in a specific beta program.


        Creating a custom role, which is assignable at the OU level.

        Assigning permissions at the OU level




        Example experience for an admin with OU level permissions





        Getting started


        Rollout pace


        Availability

        • Available to all Google Workspace customers

        Resources


        Assign mobile device management admin privileges based on organizational unit

        What’s changing

        We’re giving admins more granular control over how mobile device management privileges are delegated. Specifically, admins can be assigned privileges for specific organizational units (OUs). This adds yet another layer of security by ensuring that access is scoped to the necessary OUs only. This feature is available as an open beta, which means you can use it without enrolling in a specific beta program.


        Creating a custom role, which is assignable at the OU level.

        Assigning permissions at the OU level




        Example experience for an admin with OU level permissions





        Getting started


        Rollout pace


        Availability

        • Available to all Google Workspace customers

        Resources


        eSignature is now generally available for Google Workspace Individual subscribers

        What’s changing 

        Earlier this year, we introduced eSignature for Docs and Drive in beta. Today, eSignature for Docs and Drive is rolling out in general availability for all Workspace Individual customers. 


        Built directly into Google Docs, eSignature makes it easier for solopreneurs and small businesses to request signatures, keep track of and manage contracts like customer agreements, vendor contracts, stakeholder sign-offs and more. eSignature can be used to: 
        • Request signatures, see the status of pending signatures, and find completed contracts. 
        • Sign official contracts directly within Google Drive, eliminating the need to switch apps or tabs. 
        • Create a copy of any given contract so it can be used as a template to initiate multiple eSignatures requests.



        Since the last announcement, we’ve expanded functionality to include the following features:
        • Audit trail: all completed contracts will automatically contain an audit trail report.
        • Multi-signer: the ability to request a signature from more than one user.
        • Non-Gmail users: the ability to request an eSignature from non-Gmail users.
        • Initiating eSignature on PDF (beta): the ability to initiate an eSignature on PDF files stored in Drive.

        We’ll also be introducing more features for eSignature in the next few months, including:
        • PDF templates: the ability to easily reuse a PDF file as contract templates.
        • Custom text fields: the ability to ask signers to add relevant information (e.g. job titles, email address) to the contract. 


        Additional details

        Select Google Workspace editions (see the “Availability” section below) can apply to beta test eSignature using this form. We will be accepting beta applications until December 18, 2023.


        This feature will be available as part of a larger beta, which includes access to new custom email layouts in Gmail. These new email layouts allow users to customize existing templates, reuse a custom layout in multiple email campaigns, or create a brand new layout from scratch. Once you sign up for the beta you will see the eSignature and new Gmail features in the coming weeks.

        Getting started


        Rollout pace


        Availability

        • Available to Google Workspace Individual Subscribers 

        • Eligible for beta: Google Workspace Business Standard, Business Plus, Enterprise Starter, Enterprise Standard, Enterprise Plus, Enterprise Essentials, Enterprise Essentials Plus, Education Plus, and Nonprofits customers

        Resources


        Beta Channel Update for ChromeOS / ChromeOS Flex

        Hello All,

        The Beta channel has been updated to 120.0.6099.80 (Platform version: 15662.35.0) for ChromeOS devices.

        If you find new issues, please let us know one of the following ways:

        Interested in switching channels? Find out how.


        Google ChromeOS

        Beta Channel Release for ChromeOS / ChromeOS Flex

        Hello All,

        The Beta channel has been updated to 120.0.6099.25 (Platform version: 15662.16.0) for ChromeOS devices.

        If you find new issues, please let us know one of the following ways:

        Interested in switching channels? Find out how.


        Google ChromeOS

        Beta Channel Release for ChromeOS / ChromeOS Flex

        Hello All,

        The Beta channel has been updated to 120.0.6099.25 (Platform version: 15662.16.0) for ChromeOS devices.

        If you find new issues, please let us know one of the following ways:

        Interested in switching channels? Find out how.


        Google ChromeOS

        Announcing beta launch of Display & Video 360 API v3

        We’re pleased to announce that Display & Video 360 API v3 is available in public beta starting today.

        v3 includes a number of new features and breaking changes. Here are some of the changes introduced in v3: More detailed information about this release can be found in our release notes. Follow the steps in our migration guide to migrate from v2 to v3. Be aware that breaking changes may be made to v3 while in beta and will be listed in the Display & Video 360 API release notes.

        If you run into issues or need help with these new features or samples, please contact us using our support contact form.