What’s changing
We’re pleased to introduce two significant updates for Google Voice: support for three way calling and an overall enhanced, redesigned in-call user interface:
Three way calling makes it easier to connect callers onward with more relevant parties or loop in additional parties to keep the conversation moving. This includes situations such as:
- Bringing in a translator for multilingual conversations
- Including legal counsel directly to advise on relevant discussions
- Facilitating smoother call transfers by introducing the receiving party
To host a call with three participants by merging two calls together - Select “Add” to lookup the contact you wish to add to the call and then “Merge” to bring the calls together.
Getting started
- Admins: There is no admin impact or controls for these features.
- End users: Visit the Help Center to learn more about hosting a Three way call.
Rollout pace
- Rapid and Scheduled Release domains: Extended rollout (potentially longer than 15 days for feature visibility) on May 1, 2025
Availability
- Three way calling is available for Google Workspace customers with a Voice Starter, Voice Standard, Voice Premier subscription, as well as customers with SIP Link Standard and SIP Link Premier.
- The user interface updates are available for all users.