Tag Archives: DoubleClick Search

How to Apply Holiday Shopping Insights to Your Analytics Strategies

The Year of the Supershopper
We all have that friend — the one who somehow knows the latest brands, the season’s must-have products, and where to find the best deals at the snap of a finger. In years past, this friend was an enigma, making us wonder how does he or she do it?

Today, we can all be that friend. With the ability to instantly discover, research, and purchase, shoppers around the world are more informed and more efficient than ever before - they’ve transformed into supershoppers seemingly overnight.

But what defines supershoppers? And what does this mean for retailers trying to win them over this holiday season? Let’s find out.

They Keep Their Options Open
Last year, more than 50% of holiday shoppers said they were open to purchasing from new retailers1. This is especially true online. More than three-quarters of smartphone shoppers who usually go to the same physical stores when they shop for products are very open to new retailers and brands online2. Why? Mobile makes it easy to explore all of your options no matter when or where you’re shopping. In fact, after searching on Google, 76% of mobile shoppers have changed their mind about which retailer or brand to purchase3.
Mobile is Their Muse
It used to be that shoppers would thumb through catalogues or stare longingly at the holiday window displays, but mobile is now the super shopper’s go-to source for inspiration. Sixty-four percent of smartphone shoppers turn to mobile search for ideas about what to buy before heading into a store4. And 1 in 4 mobile video viewers in the U.S. have visited YouTube for help with a purchase decision while they were at a store or visiting a store's website5.

But shoppers aren’t only making purchase decisions, they’re discovering new brands and products along the way: more than half of smartphone users have discovered a new company or product when conducting a search on their phones6.

They Want the Best - Not the Cheapest
In July we learned that shoppers are on the quest for the best — and this still rings true more than ever today. Last holiday, mobile searches related to “best gift” grew 70% year over year while mobile searches related to cheap or inexpensive gifts grew about 35%7. They’re also willing to do the research to the make the best decision: on YouTube, mobile watch time for product review videos has grown 60% year over year8.

But supershoppers don’t only want the best - they want personalized, unique, cool gifts. Mobile searches related to “unique gifts” grew more than 65% while mobile searches related to “cool gifts” grew a whopping 80%9.

Mobile is Their Door to the Store
Although more and more people are willing to buy on mobile, we know that mobile is still used predominantly as a door to the store. In fact, 76% of people who search for something nearby on their smartphone visit a related business within a day, and 28% of those searches result in a purchase10.

Once they’re inside your store, they expect the experience to be a seamless one: more than 40% of smartphone shoppers want retailers to automatically surface relevant information such as the location of the item in the store, a special deal or related products11.

They Shop ‘Til they Drop
Supershoppers live up to their name as the holiday season progresses. From November through mid-December we see online conversion rates increase across devices. Last year, on mobile alone, they jumped 30% on Black Friday and 50% on Cyber Monday when compared to November 112.

Tips to Using Analytics to Reach Today’s Shopper
Analytics is a critical marketing tool all year long. But that importance is amplified during the holiday season. Here are five ideas on how you can use analytics to get the most out of the holiday shopping season.

1. Understand which days drive the most sales — be there. In order to develop a successful holiday retail strategy, it’s important to first understand the days that drive the most sales for your business. Once you understand this, you can craft strategy — across mobile, desktop, and tablet — that optimizes your media and promotion not only for these days, but for the entire holiday season.
For example, adjust bids for auction-based media and use the lift in transaction rates over the average transaction rate as your bid multiplier. Use Smart Bidding in AdWords or DoubleClick Search to maximize your performance.

2. Get personal when engaging with window shoppers. The great thing about the holidays is that you can start shopping at any time — and then wait for discounts. Many consumers may already be browsing your site looking for gift ideas. This is an audience that may convert at a higher rate. Use Google Analytics to create remarketing lists including these shoppers, and then customize your marketing campaigns to better suit their needs.

But don’t stop there: Remember, supershoppers crave personalization. Test different variations of your website with this same audience to offer more customized experiences. Try Google Optimize, our free site testing and personalization tool, to get started.

3. Act fast: Create a culture of optimization. Your holiday marketing plans are set long before the holiday season starts. It’s very important to monitor your activities to ensure they’re driving business growth. And if they’re not you need to take action by immediately identifying areas of opportunity and improvement.

Google Analytics offers a number of ways to help simplify reporting, sift through data, and spotlight insights for you. Custom reports, dashboards and shortcuts all let you customize reporting so you spend less time looking for data and more time analyzing important information. Or better yet, try Google Data Studio and create a holiday shopping dashboard for different teams in your organization.

4. Analyze your performance against your competitors. Benchmarking your business against your competitors helps you see the big picture. If you’re a Google Analytics user, you can tailor this analysis and approach, using your own data and the data available in our benchmarking reports. The benefit of using those reports is that they will provide you a comparison between your data and your competitors, using characteristics such as website traffic, country and detailed vertical information.

5. Start developing your New Year marketing strategy. With so many new shoppers entering your stores, sites, and apps, data and analytics are critical to helping you convert first-time shoppers into long-term, loyal customers. Use your website data to create lists of first-time customers during the holidays, and deliver personalized communication across channels to build relationships. With Google Analytics you can create remarketing lists and easily connect with this audience.

Happy analyzing!

  1. Google/ Ipsos, Post Holiday Shopping Intentions Study - Total Shoppers Report, Jan 2016, Base: US Holiday Shoppers, n=1,500
  2. Google/Euromonitor International, Micro-Moments Survey, US, July 2016, Smartphone shoppers = 1000, Same store shoppers = 801
  3. Google/Euromonitor International, Micro-Moments Survey, US, July 2016, Smartphone shoppers = 1000
  4. Google/Euromonitor International, Micro-Moments Survey, US, July 2016, Smartphone shoppers = 1000
  5. Google-commissioned Ipsos Brand Building on Mobile Survey, U.S., December 2015 n=1000, 18-54 year olds
  6. Google/Ipsos, "Consumers in the Micro-Moment," Wave 3, U.S., n=1291 online smartphone users 18+, August 2015
  7. Source: Google Search Data, Apparel, Home & garden, Beauty & personal care, Computers & electronics, Gifts, Toys & games, Photo & video, Nov-Dec 2014 vs Nov-Dec 2015, United States
  8. YouTube data, U.S., Classification as a “Product Review" video was based on public data such as headlines and tags, and may not account for every such video available on YouTube, Nov - Dec 2014 and Nov - Dec 2015
  9. Google Search Data, Apparel, Home & garden, Beauty & personal care, Computers & electronics, Gifts, Toys & games, Photo & video, Nov-Dec 2014 vs Nov-Dec 2015, United States
  10. Google/Purchased Digital Diary: How Consumers Solve Their Needs in the Moment, May 2016, Representative sample of US Smartphone users = 1000. Local searchers = 634, Purchases = 1,140
  11. Google/Euromonitor International, Micro-Moments Survey, US, July 2016, Smartphone shoppers = 1000
  12. Google Analytics Shopping category data, Nov 1, 2015–December 14, 2015, United States

New ways to connect search marketing to your business

Search marketers know the pain of trying to make their campaigns speak the language of their business. Campaigns optimized for your business depend on specific insights, but it's difficult to find those insights in standardized reporting and automation.

We’re introducing business data in DoubleClick Search so you can report on and automate search marketing in a way that’s unique to your needs — and learn if they’re being met. Whether for products, flights, hotels, marketing strategies or other aspects, you can incorporate business data tables to generate custom reports and manage your ads.

Focus on the metrics that matter most to your business

Business data in DoubleClick Search gives you the flexibility to view campaign data from the angles that align most with your business goals.

For example, if you’re a search marketer for an airline, you could use business data in DoubleClick Search to view your reports by region, airport or seating class to learn where — and among whom — your campaigns are succeeding, and which campaigns need adjustments.

Seeing your search marketing data in a business context can uncover deeper insights about where to invest search budgets. Your business dimensions can also help you understand how search fits into your broader marketing strategy.

Use your business data to automate campaign management

Business data in DoubleClick Search can also be used to automate campaign management. For example, if you’re building search campaigns for hotels, you can upload room availability data for each property. You can then use rules to pause campaigns with no vacancy and raise bids on hotels with empty rooms. Many other types of data, like inventory levels, competitive metrics and prices, can be used to change ad copy, bids, budgets, status and other properties of your campaigns.

Over the next few months, business data feeds will let you automatically update business data tables from a regularly fetched file. Rather than manually uploading a spreadsheet every time information changes, DoubleClick Search can automatically read data from your server and seamlessly incorporate updated information into your account. This data can be applied in rules and reporting, just like the business data you upload yourself.

See how this works:

Leverage sales and promotional events as signals for Smart Bidding

We’re also introducing the ability for you to upload data about product launches, promotions and other frequently recurring business events to your search campaigns. This data supplements your existing campaign metrics with extra information, providing additional context for DoubleClick Search Smart Bidding to use as it evaluates the effect of these events on conversions. With this information in hand, bid strategies set smarter bids that help you win more conversions while hitting your CPA or ROI targets.

For example, an e-commerce retailer may offer a free shipping promotion every few weeks. By uploading this promotional schedule into DoubleClick Search, Smart Bidding can analyze the effect of the free shipping offer on conversion rates before, during and after each sale. Over time, it will detect patterns in conversion rates driven by these events. Then, Smart Bidding will automatically raise or lower bids in order to achieve optimal results.

How will you get search marketing in sync with your business?

Advertisers like Cadillac are already using business data in DoubleClick Search for time savings and improved performance. They've thought through the numerous possibilities of business data and updated their accounts. Now it's your turn to do the same.

"With business data in DoubleClick Search we can better leverage our search marketing investments through customized reports that allow us to differentiate between conquest customers and existing owners. We are committed to putting customers at the center of all that we do and this enables us to provide the right information to the right customer."
-Dan Han, Digital Advertising Assistant Manager, Cadillac

To learn more about business data in DoubleClick Search, visit our Help Center and reach out to your DoubleClick representative to bring better insights and automation into your campaigns.

Posted by Henry Tappen
Product Manager, DoubleClick Search

New features for outstanding holiday search campaigns

With the holiday season fast approaching, DoubleClick Search customers get an early gift: new features to make their holiday campaigns more successful.

This year, new DoubleClick Search features will save you time and help you measure campaigns more effectively.

Improved workflows for finding and creating keywords

We’ve made a few adjustments to workflows in DoubleClick Search, making the management of your campaigns more efficient and productive.

First, we’ve made editing positive and negative keywords in DoubleClick Search as simple as entering data in an online spreadsheet. Each keyword gets a row, and column headings such as "Ad group," "Match type" and "Max CPC" let you easily adjust these important settings for each keyword.

It’s also easier now to add keywords. You can combine new the keyword experience with the search terms report available in DoubleClick Search, to find and build new keywords to include in your campaign in a matter of a few clicks. When you identify a positive or negative keyword that better matches the customer intent, you no longer have to leave the report to add it. New enhancements allow you to add new keywords to your campaigns directly from the search terms report, and more advanced filters check to see if the keywords already exist in the ad group, campaign or account.

To help you get started, we’ve added tips for using the keyword editor and how to use the search terms report to harvest keywords in the DoubleClick Search Help Center.

Greater control and flexibility for bid optimization

DoubleClick Search now supports device bid adjustments for AdWords. You can use these to set individual bid adjustments for each device type — mobile devices, computers and tablets. DoubleClick Search reports provide critical insights into performance by device type, allowing you to set these device bid adjustments to maximize performance.

While device bid adjustments enable you to optimize with greater precision, you still need to factor in other signals which impact performance, like location, day of week and audience. To optimize at scale across this wider range of contextual signals, you should take advantage of automated bidding. DoubleClick Search Smart Bidding utilizes the power of Google’s machine learning to set more informed bids and help you get the most out of your marketing budget. Bid strategies with cost per acquisition (CPA), effective revenue share (ERS) or return on ad spend (ROAS) goals can all be optimized through Smart Bidding by device, location, remarketing lists and other factors.

And, to measure bid strategies more effectively, DoubleClick Search customers have new options to customize the data that appears in bid strategy reports. You can now segment bid strategy reports and add Floodlight activity columns.

Review our Best practices for setting up Smart Bidding strategies to develop the best possible approach to bid adjustments.

Additional transparency for measuring performance

DoubleClick Search executive reports now enable you to quickly see what can be optimized by displaying the top or bottom performers. They also enable you to filter reports using predefined or custom metrics, so you can choose to only see the data you want.

For example, if you’re a retailer and want to see the top 20 keywords that lead to a purchase, you can easily do so in an executive report that looks like this:

And, so you can ensure your top performing keywords are being seen, DoubleClick Search can now report on impression share for AdWords keywords, in addition to AdWords and Bing Ads accounts, campaigns and ad groups. We’ve also added Bing Ads quality score in DoubleClick Search.

Lastly, we’re rolling out the full launch of hourly reporting later this month. Hourly reporting can provide insightful data during special sales, where conversion behaviors are less predictable. Or, you can use these reports to quickly detect outages or problems with your conversion tags.

Review account activities more effectively

With all hands on deck during this busy period, the revamped change history report makes it easier for you to see who's changing an ad account, when they're making changes and details about the changes they made. These reports are fast and offer powerful filters to view and download activity by user email, change type, system and entity changed. Learn who your most active users are and implement reports to better manage your team.

If you’d like to learn more about any of these new features for your upcoming holiday search campaigns, contact your DoubleClick Search account manager.

Posted by Bashar Kachachi
Product Management Lead, DoubleClick Search

Get more powerful bid automation with new DoubleClick Search Smart Bidding

Efficient and effective bid management is a foundational component of any successful digital marketing program. Today, we’re excited to announce Smart Bidding, our new name for conversion-based automated bidding across AdWords and DoubleClick Search that reflects the powerful machine learning behind it.

Making bidding smarter for improved performance

Smart Bidding is built on Google’s deep experience using machine learning to power a wide range of products, including the Google assistant, automatic album creation in Google Photos, and AlphaGo, the first computer program to ever beat a professional player at the game of Go. Smart Bidding can factor in millions of signals to determine the optimal bid, and it continually refines models of your conversion performance at different bid levels to help you get more from your marketing budget.

Even when it encounters areas with lower conversion volume, Smart Bidding's learning capabilities quickly maximize the accuracy of your bidding models to improve how you optimize the long-tail. It evaluates patterns in your campaign structure, landing pages, ad text, product information, keyword phrases and many more to identify more relevant similarities across bidding items to effectively borrow learnings between them.

With Smart Bidding improvements, advertisers using Target CPA and Target ROAS in DoubleClick Search saw an average 16% lift in conversions at the same or better ROI.1

On top of its machine learning capabilities, Smart Bidding is built on three pillars, inspired by feedback we’ve heard from you about what’s important in a bidding solution:

  • Precise bid optimization tailored to a user’s context
  • Flexible performance controls that factor in your unique business goals
  • Transparent reporting that provides clear insight into how your bids are performing

In DoubleClick Search, we have several innovations coming soon across these areas. Get a full overview of DoubleClick Search Smart Bidding here.

New bidding signals that give you a richer view of user context

DoubleClick Search Smart Bidding tailors bids based on a user's context to set the right bid and maximize performance. It factors in a wide range of signals like device, location and remarketing lists to automate bids and bid adjustments across engines. We’re continuously exploring new signals to add to our bidding models that are impactful predictors of performance. These include recent additions like weekday seasonality, and others like sales and promotional calendars that are coming soon, enabling our system to customize bidding models to your business that help you make the most of these important events.

Set multiple performance targets that incorporate your custom data

To help you include more of your own business intelligence in the bidding feedback loop, custom Floodlight variables can now be used as inputs for DoubleClick Search bid strategies. With custom Floodlight variables, you can enrich a conversion event with additional information such as “new customer”, “gold loyalty status”, “device” and more. You can then set unique ROI goals based on this additional information. For example, you can target a $10 CPA for new customers and $5 CPA for existing customers, or aim for a 50% higher ROAS from your most loyal customers.

Identify the most impactful campaign opportunities for Smart Bidding

We’ve also built bid strategy opportunities in DoubleClick Search which identify campaigns with the greatest potential for improved performance. After defining a goal, bid strategy opportunities finds campaigns that are most likely to benefit from Smart Bidding, forecasting how much each campaign's conversion volume could grow if it were managed by a bid strategy.

Once you select the campaigns for automated bidding, the Smart Bidding wizard guides you through the setup, and recommends initial ROI targets (CPA/ROAS) and constraints to ensure a successful transition to Smart Bidding.

Bidding insights that can automatically troubleshoot issues

Coming soon, an enhanced version of bid strategy health will continually analyze your bid strategies for a number of known issues. For example, it will monitor for conversion tracking issues and bid and budget constraints, and alert you if they are adversely impacting your campaigns. It also forecasts the performance impact of resolving these issues and provides a recommendation and one-click solution to quickly implement the fix.

Advertisers like AnadoluJet and eBags are already using DoubleClick Search Smart Bidding to drive better performance.

AnadoluJet is the rapidly growing, low-cost branch of Turkish Airlines. They used Smart Bidding with cross-device conversions to intelligently bid on clicks across devices, ensuring campaign budgets were being allocated most effectively across each device. It drove a 30% incremental lift in clicks and conversions across devices. Read the full case study here.

eBags has been the #1 online bag retailer in the U.S. since 1999 and recently expanded internationally. eBags saw an opportunity to get improved performance by switching from their in-house tool to DoubleClick Search Smart Bidding. It helped the company grow revenue by 38% at a higher ROAS. Read the full case study here.

To learn more about DoubleClick Search Smart Bidding, visit the Help Center and check out our best practices.

Posted by Anthony Chavez
Product Management Director, Search Ads, Google

1 Google internal data. August 2015 before and after of adding Google’s machine learning to DoubleClick Search bidding algorithms.

Three new ways for brands to succeed with search in a mobile-first world

Mobile is where search starts today for many consumers. Last year for the first time, more Google searches took place on smartphones than on desktops and laptops globally1. Mobile is where consumer micro-moments really thrive: in the I-want-to-know, I-want-to-go, I-want-to-do and I-want-to-buy moments where decisions are made and preferences are shaped. Brands that help consumers in these intent-rich moments will win.

To help brands be there and be useful, we're pleased to announce that support for three new mobile tools are in the works for DoubleClick Search users: AdWords expanded text ads, call-only ads and call metrics.

Optimized ads for the mobile-first world

Expanded text ads were announced yesterday by Sridhar Ramaswamy, Senior Vice President of Ads and Commerce at Google, during his Google Performance Summit Keynote. They're the biggest change to mobile ad formats since AdWords launched over 15 years ago.

Expanded text ads give advertisers improved control over the longer headline field, increased character limits across all text fields, and a simplified display URL workflow.

Based on early testing, some advertisers reported increases in clickthrough rates of up to 20% compared to current text ads. Expanded text ads in AdWords provide nearly 50% more ad space, so you can showcase more information about your products and services right on the search results page.

Expanded text ads aren't available widely just yet. We’re working with the AdWords team and we plan to have full support quickly once campaign management for expanded text ads becomes publicly available.

Until then, here's what DoubleClick Search customers who are taking part in the AdWords beta can expect in three key areas:

  • Campaign management: Expanded text ads won't appear in the DoubleClick Search interface at this time.
  • Bid optimization: Expanded text ads are included in automated bidding for DoubleClick Search for all AdWords beta users.
  • Measuring results: Engine and conversion stats for the expanded text ads will be attributed to the correct keyword in DoubleClick Search. Aggregate reporting (at the ad group level and above) will incorporate stats from expanded text ads.

Even if you're not in the AdWords beta, it's a good idea to start planning now for this upgrade. Review Google’s Creatives that Click to learn about best practices.

Connect with calls

While the mobile web and apps continue to grow, calls remain an important way for consumers to connect with your business. In fact, 33% of mobile searchers have called a business after doing a related search on their smartphones in the past three months2.

Today we’re announcing full support for AdWords call-only ads and call metrics in DoubleClick Search. Support for these features starts immediately and you should see them in your account now.

Put your business phone number and a "call now" button in your mobile search ads, and more customers will call you directly instead of visiting your web site.

These ads are a great way to connect to consumers in their I-wanna-talk-to-a-human moments. In fact, Forrester Research recommended Google solutions in its recent report Capture Customers With Click-to-Call3:

“Google has the longest tenure with click-to-call and provides the greatest reach of all possible media outlets, so we recommend building your click-to-call foundation on it.”
- Forrester Research, February 2016

Until now, call-only ads were created by selecting a checkbox in call extensions. These new call-only ads replace this option.

With call-only ads, you can bid based on the value of a call to your business, and tailor your ads for phone calls to let people know they can reach your business easily without needing to visit your site.

And, with call metrics, you can use a Google forwarding number to see how many calls were generated, how long they lasted, and other details that will help you measure the value of phone calls, right in DoubleClick Search.

Learn how to create call-only ads in DoubleClick Search in our Help Center, or discover new ways to Drive More Calls to Your Business with Google’s best practices.

Looking ahead

These three new features are our latest steps toward helping DoubleClick Search customers stay ahead in a mobile-first world. They join other mobile innovations such as cross-device conversions, cross-device bid strategies, and app-install campaigns that help you put your apps in users' hands. We hope they'll help your brand succeed with search in a mobile-first world.

Posted by Amit Varia
Product Manager, DoubleClick Search

1 Google Internal Data, for 10 countries including the US and Japan, April 2015
2 The role of mobile search on store purchases, Google/Ipsos Media CT, August 2015, n=1327 Mobile Searchers 18+, who have conducted a purchase-related search on a smartphone in the past 3 months
3 Capture Customers With Click-To-Call. Forrester Research, February 2016

Spotlight: Smarter Marketing with Analytics 360, part of the Google Analytics 360 Suite

Cross-post from the Google Analytics blog.

On the Google Analytics team, we believe a primary goal of analytics is to make your marketing smarter. It should help you understand your customer’s journey, gain and share insights, and create an engaging experience for your audience.

But just as your organization can’t achieve these goals in a silo, neither can your website analytics data. Your customer’s journey includes both their experience with your marketing campaigns as well as their experience on your sites and apps. So you need complete data, connected from marketing through to site experience, to actually gain insight and deliver a great customer experience.

Analytics 360, part of the Google Analytics 360 Suite, is proud to provide this type of end-to-end understanding with our existing AdWords integrations. Beginning today, we are now offering this same capability with the DoubleClick Digital Marketing platform. In addition to our existing integration with DoubleClick Campaign Manager, you can now view user engagement information for users acquired through DoubleClick Bid Manager and DoubleClick Search campaigns directly within Analytics 360. It’s super easy to connect your Analytics 360 account to DoubleClick Digital Marketing and there’s no implementation work needed (e.g. no site or campaign re-tagging).

With these new capabilities, marketers using Analytics 360 are better able to see the customer journey from when a customer was exposed to their marketing campaigns all the way through to that customer’s eventual purchase on their site (or lack thereof). User engagement with your site can be analyzed for both users who viewed an ad (view-through) and for users who clicked on an ad (click-through). View-through information is especially important for display, video, and mobile because users often view these ads and then visit the website later rather than clicking directly on the ad.

Companies like Panasonic are already using our integrations with marketing media to improve their return on investment (ROI) from digital marketing campaigns. With the Analytics 360 ads integrations, Panasonic was able to aggregate all digital campaign data into one platform to gain insight about their customers. They then shared these insights back to their media tools to better find engaged audiences and provide those audiences with the right experience at the right moment, driving an ROI increase of 30%.

In light of these latest integrations with Google ad technologies, we wanted to take a moment to discuss the two capabilities we enable across all our ads integrations that help you achieve smarter marketing: 1) understanding the customer and their journey and 2) creating relevant experiences for users.

Understanding the customer and their journey

They saw and / or clicked on your ad and arrived on your site. But who are they? What happened next? Did they bounce immediately? Did they research specific products? Did they sign up for your newsletter? What were the users who interacted with your digital marketing doing on your site? Ads integrations with Analytics 360 can help you answer these questions and more, for example:

  • You are launching a new product and start running display and search advertising campaigns to attract customers. You find that one campaign has a low conversion rate and you’re considering deprecating it. But you review your site analytics data for this campaign and find that some specific ad exchanges and certain keywords are driving many new users to your site. And some of these exchanges and keywords are driving new users who are highly engaged — they view a lot of product detail pages and spend a lot of time on your site. So, instead of shutting down the campaign, you refine the targeting for the ads in this campaign to focus more on the ad exchanges and the keywords that drive engaged new users to your site. Then, you create a remarketing campaign to bring these engaged new users back to your site for purchase.

  • One of your campaigns drives a lot of click and view-throughs, but has a low conversion rate. Analysis in Analytics 360 reveals that most users bounce immediately, but a certain segment who click on or view that ad (e.g. women aged 18-35) have a really high conversion rate. You refine the messaging and creative in your ads, adjust where these ads are served, and bid higher in order to find and attract more of this high-performing audience.

Creating relevant experiences for users

User behavior on your site can tell you a lot about them and what they’re interested in. Shouldn’t you use that information to inform your marketing strategy? Some examples:

  • You run a shopping site and have users who spend a lot of time looking at an item or even put that item in their cart, but don’t end up purchasing. At the end of the season, the clothes on your site go on sale. You create remarketing campaigns to these users who showed interest but never purchased letting them know that the item they were interested in is now on sale.

  • You are a cable company and you’d like to offer your new online streaming HDTV service to existing customers who subscribe to your high speed Internet plan. You create remarketing ads for customers who have the high speed plan, driving higher lifetime value for these customers.

These are just a few examples of how analytics data can blend with campaign data to create real value for both companies and for their customers. It's a win-win — customers get marketing that is truly relevant to them, and companies put their marketing dollars to work with the customers who are most likely to be interested.

Visit the Google Analytics 360 Suite Help Center to learn more about our new integrations with DoubleClick Bid Manager and DoubleClick Search. You can also learn about our existing integrations DoubleClick Campaign Manager and with AdWords. Stay tuned for more updates from Analytics 360 as we continue to invest in new and exciting capabilities. Happy analyzing!

Posted by Abhi Aggarwal and Jocelyn Whittenburg
Google Analytics team

Finding the ad copy and landing page that your customers will love

Valentine's Day is the #2 holiday for last-minute gift shopping1, and consumers are increasingly turning to their smartphones to help them plan their celebration.

In our personal lives, we write the perfect message in a card and attach it to the perfect gift. In our professional lives as search marketers, we try to write that perfect message in our ad copy and attach it to the right landing page, but this hasn't always been easy. That’s why we are excited to share our latest enhancements to DoubleClick Search which will help you quickly find the ad copy and landing page that your customers will love - this Valentine's Day and beyond.

Find the perfect message

Using search, 50% of consumers lookup brands they’ve never purchased2. Being there with useful information can help you win the love of new customers. Ad copy testing in DoubleClick Search helps you test new ad copy in order to make sure your campaigns are having their greatest impact. Ad copy testing works by normalizing the variables that can impact campaign performance such as flight dates, device type, and display frequency, and measuring the performance of what matters most - the ad copy.

Testing ad copy in DoubleClick Search requires just three quick steps:

  • Step 1: Write your new ad copy
  • Step 2: Choose a test goal such as click-through rate, action rate or revenue.
  • Step 3: Measure results.

When your test is over, you can make changes to your campaigns directly from the testing interface.

"Ad copy testing is a task all SEM managers know to be absolutely necessary and a pillar of a successful account. Previous to DoubleClick Search ad copy testing, we would have to rely on in-house scripts or expensive and clunky 3rd party tools to get the job done. Now that we can take direct action inside of DoubleClick Search, we’re able to save several hours every week putting together and reporting on our testing data and use that time more effectively to help strategically drive our clients’ business forward.” -Kyle Petzinger | Lead, Paid Search, iProspect

To learn how to use ad copy testing in DoubleClick Search, watch our training video or read about it in the Help Center.

Mobile insights on landing page performance

With so much last minute shopping, brands that find ways to be useful to consumers in the moments when they are seeking information for their purchases will win. So, when a consumer clicks one of your search ads, which page should you show? A promotional page? A product details page?

A DoubleClick Search landing page test helps answer this question by randomly splitting ad traffic among multiple landing pages on your site. For AdWords engine accounts, we’ve added the ability to specify the device(s) consumers used to reach your landing page in order to ensure you have the most actionable insights about your page performance, no matter what device a consumer used to get there.

We're excited to see DoubleClick Search customers use the mobile landing page test to optimize the journey for their customers from mobile search to mobile landing page to action.

To learn how to start a landing page test, visit the Help Center.

Meeting all your search marketing needs

Ad copy testing and improved landing page testing in DoubleClick Search are just two of the many ways we are enhancing DoubleClick Search to help save you time and boost your performance. If these features make a difference for your business, let your account manager know. We'd love to hear about your success.

Posted by Amit Varia
Product Manager, DoubleClick Search

1 Google Trends, January 2013-December 2015, United States.
2 Google, “The Role of Mobile on the CPG Purchase Journey” study, United States, September 2015. n=371

Jellyfish drives more online university students with DoubleClick Search

Since its beginnings in 1999, digital marketing agency Jellyfish has been at the forefront of digital advertising, helping clients of all shapes and sizes succeed in digital.

Most recently, Jellyfish partnered with a leading international online university who wanted to attract prospective students using online search. To meet the challenge, Jellyfish turned to DoubleClick Search and its ability to respond in real-time to optimize performance as the best tool for the job.


  • Hit regional lead volume and cost-per-lead goals.
  • Maximize quality of leads.


  • Tailor bid strategies by region with the Performance Bidding Suite.
  • Use bid strategies to respond to real-time, data-driven feedback including online and offline conversions.
  • Deploy best practices with bid strategies.


  • Increased lead volume by 29%.
  • Decreased cost per lead by 84%.
  • Effectively generated quality leads for the university's search program internationally.

To learn more about Jellyfish’s approach, read the full case study.

Posted by Nick Macrae
Product Marketing Manager, DoubleClick Search

Bing Shopping Campaigns are now part of the DoubleClick Search Commerce Suite

The holidays are a critical time of year for search marketers, as consumers increasingly research and complete their holiday shopping online. To help you win the moments that matter this holiday season, we recently announced several new features and the DoubleClick Search Guide to the Holidays.

Today, we’ve got another special gift to continue the holiday spirit: Bing Shopping Campaigns are now part of the DoubleClick Search Commerce Suite.

Bing Shopping Campaigns for Bing Ads make it easier and faster to advertise your products from your Bing Merchant Center store online. This streamlined way of getting Product Ads up and running on Bing is also driving meaningful impact for advertisers.

“According to a recent report, Merkle/RKG clients saw Bing Product Ads’ click volume increase by 332% year-on-year.”1
Brian Utter, General Manager of Network and Demand Management, Microsoft

With the addition of Bing Shopping Campaigns to the DoubleClick Search Commerce Suite, you can easily extend the reach of your product-focused advertising. You’ll be able to manage, automate, and measure Bing Shopping Campaigns using the full range of DoubleClick Search tools, the Performance Bidding Suite, Adaptive Shopping campaigns, and Purchase Detail reports.

Learn how to get started with Bing Shopping Campaigns in DoubleClick Search today.

Posted by Henry Tappen
Product Manager, DoubleClick Search

1 Merkle/RKG Digital Marketing Report for Q3 2015

DoubleClick Search Guide to the Holidays Series: Plan to get ready for next year

This is the fifth and final post of the DoubleClick Search Holiday Series. Today, we cover planning ahead, the last of five steps outlined in our new DoubleClick Search Guide to the Holidays. Your performance in 2015 should propel your performance next year. Here’s how to get ready for 2016.

  • Use executive reports: A DoubleClick Search executive report displays your metrics for revenue, costs, trends, and other high-level concepts, all presented in understandable charts and tables. Create your report once, or schedule a daily update throughout the holiday season.
  • Review your purchase details. For holiday planning, you want to be strategic about which items you highlight from your sales. So, look at your purchase detail reports to see which similar items were top sellers this year, and use that as a guide for where to put your effort in 2016.
  • Leave bid strategies running, but adjust for any changes to your goals: If your return on ad spend or cost-per-action requirements change, adjust your bid strategy goals and DoubleClick Search will bring your bids back into line.
  • Save your budget pacing reports: You can go back and see how you paced to get ready for 2016.

That’s it, the last of the five steps to holiday campaign success. We hope these posts will help you during the busy 2015 holiday period. To recap, here are all the steps again:

  1. Prepare: Unify your data for insights and action, add more data to maximize conversions, use labels to track your promotions, and integrate offline data.
  2. Automate: Use bulksheets, automated rules, and inventory-aware campaigns to make your life easier.
  3. Measure: Gain valuable insights by setting up scheduled reports, budget pacing reports, formula columns, and Floodlight activity columns, then analyze and monitor your performance.
  4. Optimize: Use real-time data to make adjustments with the DoubleClick Search Performance Bidding Suite, Adaptive Shopping campaigns, and remarketing.
  5. Plan ahead: Create executive reports, review purchase details to see how well you did this year, and save your budget pacing reports.

Be sure to read the entire DoubleClick Search Guide to the Holidays.

Don’t forget to register now for tomorrow’s webinar on October 29th at 12pm PDT / 3pm EDT to learn tips and tools to maximize performance and profits during the holiday period from Henry Tappen, Product Manager at DoubleClick Search.

Happy Holidays!

Nick Macrae
Product Marketing Manager, DoubleClick Search