Tag Archives: small business

This National Small Business Week, build your online skills with lessons from the pros

The web is helping small businesses grow. As the place where people turn to learn, discover, find, and buy things, it’s connecting customers to small businesses and small businesses to customers. Being online can have a big impact–in fact, businesses that are online grow 40 percent faster and are twice as likely to create new jobs than those that remain offline.

We see the power of the web working for American small businesses. Millions of small businesses are found on Google Search and Maps every single day across the nation.

With a little bit of elbow grease and the help of technology, we believe every business can grow online. So together with our partners, we’re continuing our mission to help make that happen. Through our Get Your Business Online initiative, we’re bringing together free resources and tools to help you this National Small Business Week and beyond.

Learn from the pros through bite-sized lessons

Build your online business and marketing skills with five-minute lessons from Primer, our free mobile app. To celebrate National Small Business Week, we’re happy to announce new lessons created by small business experts Anita Campbell, John Jantsch, Ramon Ray, and Rhonda Abrams. Each has created a special lesson from their decades of experience working with and coaching small businesses. We’re also excited to share new web-based lessons.

Get your business online

Be where your customers are. Get your free listing on Google Search and Maps.  Show pictures of your business, list your hours, and add your phone number so customers can just click to call you or get directions. Businesses with complete listings are considered twice as reputable. Use this handy tool to get started.

Make sure your website works on mobile

Did you know that more than half of all Google searches happen on mobile phones? Mobile shoppers want quick results–53 percent say they’ll wait no more than three seconds before abandoning a site. How fast does your website load? Use the free Test My Site tool to see how well your site works on mobile. We’ll email you a personalized assessment with specific recommendations on how to make it better.

Want even more?

During National Small Business Week (and throughout the year), Google and our partners are hosting in-person workshops to help you grow your business online. Find a workshop near you.

Small businesses are the heart of our communities. Thank you for making the places we call home, home.

Happy National Small Business Week.

Help Holiday Shoppers Find Your Business

Since 1992, Werkheiser Jewelers has been helping customers find the perfect holiday gift–from picking out an engagement ring to restoring cherished family heirlooms. While they’ve kept their love for tradition alive, the way they do business has changed with the times.

Today, 78% of shoppers online use the Internet for holiday research.1 That includes jewelry shoppers searching for a gift for that special someone. Alyssa Rizzo-Berg, Media Marketing Manager at Werkheiser Jewelers, explains, “Maybe they’re looking to buy that first big piece of jewelry or an engagement ring. Because of Google, they’re able to find us.”

We all rely on small businesses to help make our holidays special, and we rely on the Internet to help us find the right local spots. Is your business ready to connect during this busy time of year?
In the next few weeks, Google and our partners are bringing hundreds of local workshops to a city near you to help your business get ready for the holidays. On October 26th, we’re also hosting a live workshop online with the U.S. Small Business Administration. Join us to learn how to create a free business listing on Google, optimize your website for mobile, and advertise online.


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We hope to see you there. And from our team to yours, happy holidays!

Posted by Emily Harris, Program Manager, Let's Put Our Cities on the Map

1. Ipsos MediaCT, Google Post Holiday Shopping Intentions Study, January 2015, n=1,500.

Traits that Spell Success

With the Rio Summer Olympic Games just around the corner, we thought we’d look at an uncommon, yet exceptional, group of business owners for our answer: Olympian small business owners. As it turns out, many of them start a second career by running a business of their own bringing the same spirit of passion, perseverance, and ingenuity from their athletic careers.

Passion
Judy Geer and Dick Dreissigacker – two USA Olympic rowers from the 70s and 80s – came to Vermont because it allowed them to combine their passion for active living and the natural environment into what is now known as the Craftsbury Outdoor Center. As Judy puts it, “It’s great that we help train Olympic athletes at our center, but it’s bigger than that. For me, it’s all about helping more people have great experiences, whether they’re getting exercise or just enjoying our surroundings.” Despite its remote location, Judy’s deep commitment to sustainability and lifelong sports practice keeps both local residents and aspiring athletes from across the country coming back. Customers can tell when business owners get out of bed in the morning because they love what they do.

Perseverance
Setbacks are common parts of the journey for any athlete or small business owner. The important thing isn’t the number of obstacles you avoid, it’s the way you bounce back from the ones you can’t miss. When four-time kayaking world champion Eric ‘EJ’ Jackson found his kayak designs rejected by manufacturers across the country, he didn’t give up – and his motto is “no compromising,” so buckling to tradition wasn’t an option. Instead, EJ’s relentless drive to create on his own terms resulted in Jackson Kayak, now a leading manufacturer within the industry. Jackson Kayak now sells products online and through dealers across the country.

Ingenuity
Since the beginning, four-time track and field Olympian and world record holder Michael Johnson has experimented with new ways to tell the story of his performance training center, Michael Johnson Performance. Because he wanted to attract local customers, moving some of his advertising budget online made sense so he could reach them with geo-targeted ads.

With more potential customers finding him on mobile, Michael Johnson also drove growth for his business with mobile ads. “Two-thirds of our customers find us through mobile,” says Johnson. “With Google AdWords, we can see exactly who we’re reaching and that’s invaluable to us.” Making connections with new customers is key to growing any business, and a willingness to experiment with new ways of reaching those customers is a vital part of any business owner.

Learn how all kinds of small business owners – mom and pops to all-star Olympians – are using Google AdWords to grow their businesses by visiting g.co/AdWordsGoForGold.

Posted by Claire Mudd, Head of Americas SMB Marketing

Go the Extra Mile with #SmallBizGames Challenges

Summer’s coming to an end, and with Fall just around the corner, small businesses are preparing for the upcoming season and looking ahead to the holidays. To help business owners brush up on their marketing skills at this key moment, we’re proud to share ten #SmallBizGames digital marketing challenges. Every day for the next two weeks, we’ll share a different digital marketing challenge aimed at improving your small business’ online presence – try your hand at setting up a Google My Business page, building your first AdWords keyword list, or creating a custom email address for your business. Each daily challenge is designed to hone your digital marketing skills and help you reach more customers online.

To participate or learn more, join the Google Small Business Community or follow us on Twitter. Best of luck in conquering the #SmallBizGames challenges!

Welcome to Toronto’s #DigitalMainStreet

Toronto’s well-known neighbourhoods are teeming with energy and life, boasting an eclectic mix of shopping, culture and food that have put the city on the map. And, as the digital world changes the way consumers make decisions and purchases, the city’s businesses are adapting to optimize the potential of going online. This transition, however, poses a challenge for many small enterprises as they often aren’t sure how to get started.

That’s why we have partnered with the City of Toronto to launch Digital Main Street, a program that will help 40,000 Toronto businesses adopt the digital tools and technologies to help them grow.  Digital Main Street is a platform that is free for main street businesses to join, helping them navigate the often confusing and overwhelming online universe by acting as a guide to all things digital.

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Over the next few months we’ll be working with the city to offer programming that will help businesses amplify their online presence and reach more consumers from Canada and around the world. In fact, we started earlier this month with BIAcadamy, hosting 47 business improvement areas (BIA) at Google Canada and providing training so they can help businesses in their neighbourhoods get online and grow globally with Google tools, like Adwords, AdWords Express and Google My Business.

Last year, over half of the trillions of Google searches conducted globally happened on smartphones, and critical to the success of Toronto’s main street businesses will be capitalizing on this move to mobile.  As part of the Digital Main Street program, we’re arming Toronto businesses with digital tools that will help them get in front of potential customers during key moments when they are searching for products and services close to home. Canadian search interest in “near me” has increased by 400% year-over-year. We know that these searches lead to sales. In fact, 74% of shopping conversions occur within one hour of the initial search.1 There’s unlimited potential for small businesses to take advantage of mobile tools to be present during these moments.

As a former startup ourselves, Google has a passion for entrepreneurship and innovation. We’re proud to be part of the Digital Main Street team and look forward to supporting Canadian entrepreneurs and helping our businesses grow.

Posted by Sam Sebastian, Managing Director, Google Canada

1 Google Canada Nielsen Mobile Search Moments, 2016

Become a Smarter Marketer with Primer

Whether you’re a small business owner or a professional at a large company, connecting with customers can be a challenge. The opportunity to reach people in the moments that matter has never been greater, but to succeed, you must master a new set of tools, skills, and strategies. Keeping up can be tough for even the most experienced marketer.

At Google, we’re working hard to make sure everyone can keep up in today’s digital landscape. That’s why we’re happy to introduce Primer, a free mobile app filled with bite-sized lessons that help you put to work the latest and most useful marketing concepts. You can do Primer’s lessons on the go, whenever you have a few minutes free.  We think of it as an in-the-coffee-line guide to marketing.

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Primer was inspired by the struggles my colleagues and I have faced while trying to learn new marketing topics during our busy daily schedules. The fact is, over 90% of adults don’t spend any time during the day educating themselves.1 So we wanted to build a tool that offers digital lessons that can be soaked up within five minutes – like when you’re on the morning train commute, waiting in line for coffee, or in between meetings.

Primer lessons are available offline so they can be done anywhere. And each lesson is fun and jargon-free, covering topics like mobile site design, programmatic buying, content marketing, and search advertising. In short, you’ll learn real skills you can use today.



Whether you’re looking to grow your business, advance your career, or simply build your professional aptitude, Primer presents you with fresh knowledge to become a smarter marketer. Download it now on iPhone and Android or visit us at www.yourprimer.com.  

Posted by Bethany Poole, Group Marketing Manager, Google

Sources:
1Data for adults over 25 from the BLS’s American Time Use Survey.

The web is a growth engine for Canadian businesses

Canadians are constantly connected. Whether we’re streaming a new playlist, sharing a photo with family, or checking in with friends, the web plays an integral role in our daily lives. With a multicultural population and a culture that encourages Canadians to embrace their global connections, we also have the right conditions in place for our businesses to grow beyond our geographic borders.
For Canadian businesses, the web is a powerful tool to reach potential customers both at home and abroad. Thanks to the Internet and the emergence of new business platforms, even the smallest company can now adopt and afford technology that would have been the envy of a large corporation 15 years ago. More and more, the evidence shows that the Internet will contribute a growing share of Canada’s economic growth and that businesses that embrace online tools do better.

Take Manitobah Mukluks for example, an Aboriginal-owned company that’s been selling its traditional mukluks and moccasins in Canada for more than 15 years. In 2012, it began experimenting with online marketing through Google AdWords and launched an e-commerce site using Shopify to broaden its reach. Today, Manitobah Mukluks sells to over 45 countries through its online store and over one third of website visits come from abroad.
Rosa at Manitobah Mukluks shows off her finished product


Currently in Canada, one in 10 small businesses are exporters, but many more businesses could use the web to reach a wider pool of customers and markets.

That’s why today we’re launching a Canadian Export Map to help raise awareness of the export opportunities available to our home-grown businesses. Available at g.co/exportcanada, this map compiles data from the top 10 export countries for Canadian businesses to help them market their goods and services more effectively. The map includes the most important holidays and events in each country and insights into the web and mobile usage in each market. Our export site also shares stories of Canadian businesses, including Vancouver Film School, Manitobah Mukluks, and 1-800-GOT-JUNK, that have successfully expanded their customer base to global markets using the web.




A sample page from the new Google Canada Export Map, available at g.co/exportcanada

“Toronto’s entrepreneurs are truly global - they are exporting to markets all over the world and that’s why we are helping to secure market access for their goods and services,” said Minister of State Maxime Bernier. “Our government is opening the European and South Korean markets and we will continue to give Canada’s small and medium-sized enterprises a priority on trade missions abroad.”

“Toronto has become a global leader in technology development, and as mayor, I am committed to growing the industry, which provides jobs of the future. Companies like Google Canada choose to locate themselves in Toronto because of our diverse and talented workforce, and today, we are seeing the expansion of an exciting new program that will help businesses market themselves internationally,” said Toronto Mayor John Tory. “As one of North America’s great cities, I want Toronto to lead from the front of the pack as a future-ready and globally integrated city.”

A recent study from Boston Consulting revealed that small businesses that embrace the web are almost 50 per cent more likely to sell their products and services outside their region. All kinds of businesses, from the largest e-commerce sites to the smallest local businesses, are using the web to power their sales to markets around the world. Today, every business can be a digital business that takes advantage of the 2.5 billion consumers online.

At Google Canada, we’re working to help small businesses to make the most of the digital single market opportunity. And we can’t wait to see how Canadian businesses make the web work for them, and where their export journey takes them.

Posted by Sam Sebastian, Country Manager, Google Canada