Tag Archives: google.org

New tools to help Spanish speakers build their careers

Spanish is my first language, and it’s what I spoke with my family growing up in Costa Rica. Even today, after making the U.S. my home for more than two decades, it’s the language my brain thinks in. So I understand well the challenges of living in a country where the spoken language is your second language, or even completely new to you. Especially for those trying to get ahead—taking classes, learning new skills, finding work—it can be really hard.

That’s why I’m thrilled that today, through Grow with Google, our initiative to create economic opportunity for everyone, we’re making new resources available to help Spanish speakers learn skills they need to prepare for a job or grow a business in today’s economy.

For example, our Applied Digital Skills curriculum helps learners develop crucial digital skills to thrive in the workplace through free, video-based lessons. We also offer minicourses in Spanish for local businesses and job seekers on our free Google Primer app, which teaches business and digital marketing skills through short and easy interactive lessons. Our IT Support Professional Certificate, which is designed to prepare beginners for entry-level IT support jobs in as little as six months, will be available in Spanish starting September 16. These resources and more can be accessed at grow.google/espanol

Skills like these help people thrive in today's jobs. According to Brookings, nearly two thirds of all new jobs created since 2010 required either high or medium-level digital skills. 

The Latino community makes up 16 percent of the U.S. labor market and will make up half of the people entering the workforce by 2025. Latino nonprofits are key resources for educating and training community members. Google.org is making a grant to the Hispanic Federation to launch an accelerator to strengthen institutions serving the Latino community with workforce development and digital training programs. Through this grant, the Hispanic Federation will enhance the capacity of 20 Latino-led and Latino-serving nonprofit organizations, which in turn will provide career-aligned digital skills training to more than 10,000 Latinos over the next two years. This builds on our ongoing commitment to the Latino community, which includes a $5 million grant announced earlier this year to bring computer science education to over one million Latino students and their families by 2022. 

The LULAC Institute will integrate Applied Digital Skills and Primer into their programming, to bring digital skills training in Spanish to more than 60 local technology centers around the country. Community organizations across the U.S. can also apply to join the Grow with Google Partner Program, to access bilingual resources and trainers that help community members learn essential skills like creating a resume or growing a business through digital marketing.

I’m proud that the company I work for is helping provide more opportunities for Spanish speakers to grow their skills all across the U.S.


El español es mi primer idioma, y es el que utilice con mi familia, mientras crecía en Costa Rica. Aún ahora, después de que los Estados Unidos se convirtió en mi hogar, durante más de dos décadas, es el idioma en el que mi cerebro piensa en la mañana. Así que entiendo las dificultades de vivir en un país donde el idioma hablado es tu segundo idioma. Especialmente para aquellos que quieren salir adelante—tomar clases, aprender nuevas habilidades, encontrar trabajo—puede ser muy difícil.

Por eso estoy emocionada que hoy, por medio de Grow with Google, nuestra iniciativa para crear oportunidades económicas para todos, estamos proporcionando  nuevos recursos a los hispanohablantes, para aprender las habilidades que necesitan, prepararse para un trabajo, o hacer negocios en la economía digital.

Por ejemplo, nuestro plan de estudios,Habilidades Digitales Aplicadas, ayuda a desarrollar habilidades digitales cruciales para prosperar en el trabajo, por medio de lecciones gratuitas basadas en video. También ofrecemos mini cursos en español para pequeños negocios y personas buscando trabajo en nuestra aplicación gratuitaGoogle Primer, que enseña habilidades comerciales y de marketing digital, a través de breves lecciones interactivas y fáciles.  NuestroCertificado Profesional de Soporte de TI, está diseñado para preparar a principiantes para trabajos de nivel de entrada de TI, en solo seis meses, y estará disponible en español a partir del 16 de septiembre. Se puede acceder a estos recursos y más en grow.google/espanol.

Habilidades como estas, ayudan a las personas a prosperar en los trabajos actuales. De acuerdo conBrookings, casi dos tercios de todos los nuevos empleos, creados desde 2010, requieren habilidades digitales de nivel alto o medio.

La comunidad latina representa el16 por ciento del mercado laboral de los Estados Unidos, y será la mitad de los trabajadores que ingresen a la fuerza laboral para 2025. Las organizaciones latinas, sin fines de lucro,  son instrumentos clave para educar y capacitar a los miembros de la comunidad. Es por eso que Google.org está otorgando una donación a la Federación Hispana (Hispanic Federation), para lanzar un acelerador que fortalezca las instituciones que sirven a la comunidad latina, con programas para el desarrollo y capacitación digital de la fuerza laboral. Con esta donación, la Federación Hispana acelerará la capacidad de 20 organizaciones sin fines de lucro, dirigidas a los  latinos que, a su vez, proporcionarán capacitación en habilidades digitales a más de 10,000 personas durante los próximos dos años. Esto aumenta nuestro compromiso con la comunidad latina, e incluye una donación de$5 millones de dólares, anunciada a principios de este año, para brindar educación en ciencias de la computación a más de un millón de estudiantes y familias latinas para el 2022.

ElInstituto LULAC integrará lasHabilidades Digitales Aplicadas yPrimer en su programación, para brindar capacitación en español a más de 60 centros de tecnología comunitarios en todo el país. Organizaciones comunitarias en los Estados Unidos también pueden solicitar unirse al programaGrow with Google Partner Program para tener acceso a recursos, así como entrenadores bilingües, que ayudan al aprendizaje comunitario de  habilidades y destrezas esenciales, como crear un currículum o hacer crecer un negocio a través del marketing digital.

Me siento orgullosa de que la compañía, para la cual trabajo, esté ayudando a brindar más oportunidades de crecimiento para los hispanohablantes en los Estados Unidos.

Tackling cardiovascular disease with AI

Westmead team with Google’s Mel Silva and Australian Minister for Industry, Science and Technology, Hon Karen Andrews MP


Heart disease and cardiovascular health are a major challenge around the world, and in Australia, one in six people is affected by cardiovascular disease. The University of Sydney’s Westmead Applied Research Centre is working on a digital health program for people at risk of cardiovascular disease, and they recently received a $1 million Google.org grant that will help them apply AI to give patients more personalised advice and support.  

We sat down with Professor Clara Chow, Professor of Medicine and Academic Director at Westmead Applied Research Centre, and Dr. Harry Klimis, a cardiologist and Westmead PhD student, to hear more about the program.   

Why is cardiac health such a big issue? 

Professor Chow: Cardiovascular disease is the leading cause of premature death and disability worldwide. In Australia, cardiovascular disease affects approximately 4.2 million people, has resulted in more than 1 million hospitalizations, and caused 1 in 3 deaths in 2016. That’s one death every 12 minutes, and these deaths are largely preventable.

How are you proposing to address this problem? 

Chow: Our goal is to support people at high risk of developing cardiovascular disease by encouraging them to adopt healthy habits, such as diet and exercise, and connecting them to health services when they need them. Data and mobile technology means we can do this in ways that weren’t possible before. 

Dr Klimis: We’ve already developed mobile health text-message programs using basic algorithms to customise programs to individuals. We now plan to use machine learning and AI to keep improving how we support participants and help them self-monitor measures like cholesterol, blood pressure, weight, physical activity, diet and smoking.

How will you use the funding and support from Google.org? 

Chow: The grant will help us create digital tools that enable clinicians and health services to provide personalized advice without the need to meet face to face. Initially, we’ll link data from existing secondary sources like hospital and clinic presentations to create programs tailored to individuals, and the system will learn from there. 

How does AI help?  

Klimis: An example would be if “John” went to the emergency room at hospital with chest pain and had type 2 diabetes, obesity and hypertension. After being assessed and treated, he could be flagged as a patient at high risk of heart attack and added to the mobile health prevention program. The AI program would learn from John’s activities and deliver health advice via SMS or through an app. If John was less active at a particular time of day, the program might register this and prompt him to take a 5-minute walk. 

What do you think is going to be the most challenging part of your project?

Klimis: Making sure we have reliable enough data to support a program capable of AI and machine learning. Our original program sent out standard text messages to over 3000 people, which allowed us—with their permission—to collect data on their characteristics, how they respond to different messages, and how this affects health outcomes. That data will be crucial in building an AI model for the current project.  

What are you most optimistic about?

Chow: We have the potential to help more people at risk of cardiovascular disease by giving them high-quality prevention programs developed by clinicians and researchers, without requiring frequent clinic or hospital visits. Over the long term, mobile and digital health solutions could reduce hospitalizations, bring down healthcare costs, and make healthcare more accessible.  


A proactive approach to disaster relief

"It was as if someone had thrown an atomic bomb. Everything was destroyed." Fisherman Luciano Morales says this was the damage that Hurricane Maria brought his small Puerto Rican village of Punta Santiago. One of three residents who decided to stay back to protect his household and belongings, Luciano soon realized that a generator and gasoline weren’t enough to weather the storm, or “Mrs. Maria” as he called it. His home and belongings, along with most of the village’s infrastructure, turned to rubble.

Following the hurricane, GiveDirectly, a nonprofit that gives money to the poor, no strings attached, applied it’s model in response to Maria, and gave cash to Luciano and over 4,700 families, empowering them to solve their most pressing needs. 

Historically, following major disasters, charitable organizations and aid agencies supply bottles of water, sheets of drywall or any number of other goods and services that those affected may need. While this support can at times be critical, it’s impossible for a pre-set bundle of goods and services to meet the diverse needs of those affected by a disaster. Some people need life preserving pharmaceuticals that require refrigeration. Some have medical conditions that call for a very specific kind of diet. And some have jobs for which they’re paid only when they show up. It’s impossible to forecast every person or family's most pressing needs. 

Research on direct cash transfers has shown wide-ranging positive outcomes and immediate improvement on recipients’ lives. Affected individuals largely prefer it over traditional forms of aid—yet cash giving makes up a very small share of disaster response spending. 

Ahead of this year’s storm season, Google.org is contributing $3 million to GiveDirectly to support large-scale cash transfers when a natural disaster hits the U.S. The grant will allow GiveDirectly to support more than 2,400 low-income families and help them better understand how people like Luciano want to be helped during different points of the recovery process. A team of four Google.org Fellows is working full-time to combine government data on socioeconomic indicators and storm damage data into a single tool that will help GiveDirectly better identify and support the people most in need.

In a study published by GiveDirectly, the organization found cash transfers had a significant impact on the poorest populations following the 2017 hurricanes in Texas and Puerto Rico. Cash allowed families to expand their children’s nutritional intake, improve the quality of their homes, avoid debt, reduce stress and improve living conditions.

There are still important questions remaining about direct cash giving after natural disasters. Our collaboration with GiveDirectly on this work will be guided by some of these outstanding questions: How does the impact change if you give the cash several weeks after a disaster, as opposed to several months later, as was the case in the pilot study? Does giving money at different intervals have different impacts? Do large cash transfer programs impact the economy beyond individual recipients?

Crisis response has always been a key focus area of Google.org. We’ve supported communities and nonprofits on the front lines through immediate and long-term recovery via our products, technical volunteers and over $60 million in funding since 2005. With GiveDirectly, we look forward to evolving the way we respond to ensure that we’re providing support to those who need it most in times of crisis in the most effective, data-driven and efficient way possible.  


An environmental nonprofit takes on AI “sprint week”

This May, the global group of Google AI Impact Challenge grantees gathered in San Francisco to kick off the six-month Launchpad Accelerator program. With $25 million in funding from Google.org, credits from Google Cloud and mentorship by Google’s AI experts, the teams sought to apply AI to address a wide range of problems problems, from protecting rainforests to coaching students on writing skills. 

Now in the second phase of the program, Tech Sprint Week, the grantees tackled their projects’ greatest technical challenges with support from a team of mentors from Google. At Google for Startups’ campus in London, teams continued work on their ideas and learned user experience design principles along the way.

Grace Mitchell, a data scientist at grantee WattTime, opened up about her team’s experience at Tech Sprint Week—and how they’re using AI to build a globally accessible, open-source fossil fuel emissions monitoring platform for power plants.

Can you tell us about WattTime? 

WattTime is an environmental tech nonprofit, and our mission statement is to give people the power to choose clean energy. Users integrate our API into their IOT (Internet of Things) capable devices, which tells them the type of fuel that provides their energy. It also tells them the environmental impact of the type of fuel they’re using. As an example, coal has a value equivalent to around 900 to 1200 pounds of emissions per megawatt hour, whereas renewable energy would be zero.The whole point is to shift electricity usage based on high or low emission periods. 

For this program, we’ve partnered with The Carbon Tracker Initiative to take on a new challenge: fossil fuel emissions monitoring. We’re using image processing algorithms and satellite networks to replace expensive, on-site power plant emissions monitors with a globally accessible, open-source monitoring platform.

Who is on your team for this project?

Our project for the Google AI Impact Challenge is a partnership between two different organizations, WattTime and The Carbon Tracker Initiative. We're a collection of data scientists, and project managers, and we think about the best ways for organizing our data and how best to engage new users.

What have you learned at Tech Sprint Week?

We’ve covered a lot! We went through a lot of user experience design and research, thinking about how users will be interacting with our product as we design it. We’ve also learned a lot about machine learning and feature engineering. The mentors reminded us to make sure we train our model on the type of data that it would actually have, which sounds intuitive but it's actually hard to do. It might be easy to give your model a “leg up” with training data that it shouldn't have, but then you would see that it's not operating as you expected. 

Now that Tech Sprint Week is complete, what are your next steps? 

We need to catch up with everybody else on the team and share all of the great information and resources that we've received from this week. I’ve also been exposed to a lot of new tools like TensorFlow, an open source library that makes it easy to create machine learning models. So I want to get familiar with that tool and actually integrate it into our workflow. We're also doing a lot of hiring, so we’ll continue to build our team. 

What kinds of people have you met through this program? 

All the mentors have been helpful. Everyone has this attitude of “Hey, how can we help?” Our AI Coach, Ang Li, has been extremely useful and really responsive. I'll contact him at random times of the day and get a response within a few minutes. 


Google for Mexico: Improving Mexicans’ lives through technology

Mexico is a diverse country in search of opportunities to accelerate development in an inclusive and equitable way. In our first Google for Mexico event this week, we presented new ways to help Mexicans achieve better employment and entrepreneurship opportunities, contribute to society through technological solutions and promote the country’s culture. 

Technology as a source of growth and opportunity

The Internet is boosting local businesses in Mexico, and Google is helping through our search and advertising tools. In 2018, website publishers, nonprofit organizations and more than 40,000 companies generated 47 billion pesos in economic impact throughout the country thanks to digital tools. To learn more about our success stories, you can visit our Economic Impact Report.

Google is helping people acquire and update the necessary skills to apply for a job or to be more effective in the work they already do. With programs like Grow with Google, we’ve trained more than 11,000 people, helping thousands of users in the development of their digital skills throughout the country. We have also launched other digital training projects like Digital Garage, Primer and Women Will, among other initiatives. 

Additionally, we announced that the Google IT Support Professional Certificate, developed by Google and hosted on Coursera, will be translated into Spanish. Google.org is also giving a  $1.1 million USD grant to the International Youth Foundation to offer scholarships to 1,000 young Mexicans, to ensure that underrepresented communities have supported and free access to the course. 

Bringing technology to everyone 

In Mexico, there are currently 74 million people online, and 18 million more are expected to join in the next two years. That's equivalent to almost 20 newly connected people per minute.

In over a year that Google Station has been in operation in Mexico, we have seen millions of people go online and get connected to more information and better opportunities. Google Station’s fast, free and open Wi-Fi is in more than 100 locations throughout the country, with more sites going live in other public places very soon.  

Google's solutions for companies help Mexico promote itself as a great place to do business. That way, society can focus less on economics and more about improving living conditions and anticipating crises before they arrive. With the launch of Android Emergency Location Service (ELS), people will be able to contact emergency services when an emergency call is placed in a supported jurisdiction, even if the user has no mobile data plan or no mobile data credit left.

Strengthening small businesses online

The role of small and medium businesses in the Mexican economy is crucial for employment growth. Currently, less than 50 percent of small and medium sized businesses in the country have digital presences, but Google's solutions can help expand businesses’ opportunities, reduce their operating costs and support them as they reach their consolidation.

Google for Mexico

Dora Velázquez, Flores de Oaxaca owner, used Google My Business to grow her business.

Google My Business is an easy, fast and secure solution for small and medium businesses to start their online business. The Smart Campaigns program can also help small business owners reach new customers with an easy advertising solution which creates ads based on the business' objectives: calls, visits to their stores or visits to their websites. 

Helping Mexicans use the power of their voices 

When we launched the Google Assistant in Mexico two years ago, our goal was to help people get things done throughout the day at home, in the car and on the go—while having a unique understanding of the culture and context. Since then, more Mexicans are turning to the Assistant for help listening to music, playing games and getting answers to questions. The number of active users of the Assistant in Mexico has grown more than eight times since the beginning of 2018. Additionally, Spanish is the third most used Assistant language globally.

Over the coming months, the Assistant will get even more helpful. Mexican users will soon be able to book a ride in Spanish with providers like Cabify, Uber, and Bolt (formerly known as Taxify), order food delivery with Rappi and even transfer money to friends or family using BBVA—with help from their voice.

Google for Mexico

Assistant users in Mexico will soon be able to book a ride in Spanish with providers like Cabify, Uber and Bolt (formerly known as Taxify).

Building smarter cities 

Since 2014, Waze has been working with cities and municipalities around the world to help improve urban mobility. What started with 10 city partners has grown to more than one thousand globally, with 24 partners here in Mexico, including the Mexico City Mobility Department, the Secretariat of Communications and Transportation, Jalisco, Monterrey and many others.

Now, all Waze for Cities Data partners can now store data for free via Google Cloud, while accessing best-in-class tools including BigQuery and Data Studio. Cities will be able to easily monitor traffic and transportation events, look at historical trends, assess the before and after effects of interventions and more. 

Municipalities like Querétaro are already leveraging Waze data to make mobility improvements. They recently looked at traffic patterns during peak hours and determined when commercial trucks should enter the city and where they should park. They even re-zoned certain parts of the city. 

A rich heritage, preserved and shared with the world

Mexico’s traditions are colorful and moving, a true expression of the identity of its people. To showcase this cultural heritage, Google Arts & Culture has dedicated a special initiative to capture and share Mexico with the world.

Google for Mexico

This is the first time the Soumaya Museum is digitally presenting its research on the Grana Cochinilla.


Recently, we partnered with one of the most visited museums in the world: the Soumaya Museum. For the first time, it will be possible to visit the museum and view its collection from any device from anywhere in the world. The project showcases more than 700 items encompassing over 30 centuries of art, including one of the world’s largest Auguste Rodin’s collections outside of France. 

The Soumaya Museum has digitized 31 paintings in extremely high resolution using the Art Camera, allowing the user to see details that are not visible with the naked eye. The museum is virtually opening its doors with the use of Museum View technology, which allows anyone, anywhere to admire the architecture of Fernando Romero, at the heart of a new commercial district in Mexico City. 

Google for Mexico

Soumaya Museum, Carlos Slim Foundation, Gallery 6.

Access to information is essential for the growth of countries. At Google, we believe that technology is the fuel to empower Mexico, providing smart solutions for millions of people.

To reduce plastic waste in Indonesia, one startup turns to AI

In Indonesia, plastic waste poses a major challenge. With 50,000 km of coastline and a lack of widespread public awareness of waste management across the archipelago, much of Indonesia’s trash could end up in the ocean. Gringgo Indonesia Foundation has started tackling this problem using technology—and more recently, with a little help from Google. 


Earlier this year, Gringgo was named one of 20 grantees of the Google AI Impact Challenge. In addition to receiving $500,000 of funding from Google.org, Gringgo is part of our Launchpad Accelerator program that gives them guidance and resources to jumpstart their work. 


We sat down with Febriadi Pratama, CTO & co-founder at Gringgo, to find out how this so-called “trash tech start-up” plans to change waste management in Indonesia with the help of artificial intelligence (AI). 

Gringgo Foundation team

The team at Gringgo Indonesia Foundation.

Why is plastic waste such a problem for Indonesia? 
In the past 30 years, Indonesia  has become overwhelmed by plastic waste. Sadly, we haven’t found a solution to deal with this waste across our many islands. 


The topography of Indonesia makes it more challenging to put a price on recyclables. It consists of more than 17,000 islands with 5 major islands, but most recycling facilities are based on the mainland of Java. This makes transporting recyclables from other islands expensive, so materials with low value aren’t sorted and end up polluting the environment.  


To add to the complexity, waste workers often have irregular routes and schedules, leaving many parts of the country unserviced. Workers also don’t always have the knowledge and expertise to accurately identify what can be recycled, and what recycled items are worth. Together, these factors have a devastating impact on recycling rates and the livelihood waste workers.

How are you proposing to address this problem? 
Waste workers’ livelihood depends on the volume and value of the recyclable waste they collect. We realized that giving workers tools to track their collections and productivity could boost their earning power while also helping the environment. 


We came up with the idea to build an image recognition tool that would help improve plastic recycling rates by classifying different materials and giving them a monetary value.  In turn, this will reduce ocean plastic pollution and strengthen waste management in under-resourced communities. We believe this creates a new economic model for waste management that prioritizes people and the planet. 


How does the tool work in practice? 
We launched several  apps in 2017—both for waste workers and the public. One of the apps allows waste workers to track the amount and type of waste they collect. This helps them save time by suggesting a more organized route, and manually quantify their collections and earning potential. Within a year of launching the apps, we were able to improve recycling rates by 35 percent in our first pilot village, Sanur Kaja in Bali.  We also launched an app for the public, connecting people with waste collection services for their homes.


Ussing the Gringgo mobile app

Febriadi Pratama with waste worker, Baidi, using the Gringgo mobile app

Tell us about the role that AI will play in your app? 

With Google’s support, we’re working with Indonesian startup Datanest to build an image recognition tool using Google’s machine learning platform, TensorFlow. The goal is to allow waste workers to better analyze and classify waste items, and quantify their value. 


With AI built into the app, waste workers will be able to take a photo of trash, and through image recognition, the tool will identify the items and their associated value. This will educate waste workers about the market value of materials, help them optimize their operations, and maximize their wages.  Ultimately, this will motivate waste workers to collect and process waste more efficiently, and boost recycling rates. 


So whether it’s a plastic bottle (worth Rp 2,500/kg or 18 cents/kg) or a cereal box (worth Rp 10,000/kg or 71 cents/kg), these new technologies should allow more precious materials to be sorted and reused, thereby removing the guesswork for workers and putting more money in their pockets.


Identifying waste through AI powered image recognition

A mock-up shows how Gringgo thinks the app will be able to identify waste through AI-powered image recognition

What do you aspire to achieve in the next ten years? 

Waste management issues aren’t specific to Bali or to Indonesia. We think our technology has the potential to benefit many people and places around the globe. Our goal is to improve our AI model, make it economically sustainable, and ultimately help implement it across Indonesia, Asia and around the world.


Code with Google helps more students learn to code

Melissa Schonig is a fifth-grade English and Language Arts (ELA) teacher at Lynhaven Elementary School where 40-50 percent of students are Latino, and many don’t have access to computers at home. She didn’t know much about computer science, but wanted her students to get familiar with coding because it can help with other skills, such as critical thinking and collaboration. So she tried a CS First activity where students coded different endings to the story they read in class. Melissa says that, in a short time, “the kids were problem solving, troubleshooting, and helping one another. It was incredible to hear the conversations about coding and the other concepts we were learning in the room.”

Teacher and students in classroom.png

Melissa and her students, learning how to code using CS First, a video-based curriculum for elementary and middle school students.

What Melissa saw in her classroom isn’t unique. 67 percent of teachers believe CS is just as important as other subjects, but many schools don’t offer computer science courses that include programming—and the ones that do are in well-resourced school districts. 

We believe that training, resources, and community for teachers are key to improving equity in CS education and expanding access for all students. Code with Google is our new CS comprehensive resource for educators. It brings together Google’s free curriculum and programs that build coding skills—from beginner level to advanced—to help students succeed. Teachers can integrate CS First into their classroom, guide their high school students to the free code learning app Grasshopper to learn Javascript, or share CS scholarship opportunities with students.

As part of Code with Google, we're extending our commitment to teachers by announcing a $1 million Google.org grant to the Computer Science Teachers Association (CSTA) to support their mission of building community and providing CS professional development to teachers in communities across the U.S. Through CSTA’s national network of chapters, more teachers will have the resources they need to bring CS learning to their students. 

Code with Google is the next step in our ongoing commitment to closing equity gaps in computer science education. With the right tools and resources, more teachers can help their students unlock their potential with code. 


Google volunteers gave me the confidence to get hired

Editor’s note: Every June, Google.org hosts—a month-long campaign called GoogleServe to empower Googlers to volunteer in their communities around the world. This year more than 27,000 Googlers participated in GoogleServe, and Googlers have volunteered a total of X hours since the event first began in 2007. Today we hear from Brian Evans, a past attendee at one of our GoogleServe & Goodwill resume and interview prep events. 


In June 2018, I was just out of prison. I was looking for a job, but I had a criminal record hanging over my head. I did my time in the eyes of the state and had served my sentence, but others don’t always see it that way. Employers often have a bias against people like me. I needed work, but wasn’t getting it.  


I found Goodwill NOW, a program that works with people who have criminal histories to help them find full-time employment. People with the program suggested I sign up for a GoogleServe event, where Googlers were going to help with resume building and interview practice. 


I remember walking into the event. I was really nervous. I didn’t think it was a group I could fit in with—a bunch of highly educated people who had tech jobs with Google. But my perspective changed soon after I arrived. They started the event with an “ice breaker” where we were invited to simply get to know each other. I asked things like where they were from, what they do in their free time, what they care about. It made them human and relatable. After the ice breaker it didn’t feel as intimidating. It just felt like a bunch of people in a room, with more commonalities than we all knew at the start. 


Then we got to work. We sat down with Googlers and learned about what they were looking for in a resume. Many of us didn’t have a college education and feel that it really sets us back, but the volunteers were able to help us break down our experience and highlight what things stood out to them. Your resume is your first impression, so it really helped to have someone coach us on how to make it stronger and highlight what they found interesting about us. 


Next, we did mock interviews. We pretended as if we were going in to interview at Google. We learned about the handshake, how to make eye contact and how to make a good first impression. We learned about the kinds of questions we should be prepared to answer and what kinds of questions we should be prepared to ask. Before the clinic I didn’t know how important it was to ask the interviewer questions, too. 


After the clinic, I felt inspired. So I signed up for school and studied peer mentorship and criminal justice. Goodwill was impressed by my education pursuit and they invited me to apply to be a resource room coordinator. Before getting the job I had to interview with the VP of Goodwill. Never in my life have I been put in front of someone with so much power. Then I remembered what a Google volunteer said: “Just find a way to relate to your interviewer; find something in common.” 


They hired me. Since then, I’ve been promoted twice in one year and I’m now the lead peer mentor. This year, I helped to organize the same GoogleServe event that helped me when I was looking for a job. 


We can all succeed if we have ambition. I didn’t have schooling and lots of Googlers do, but the most inspiring thing a Google volunteer told me is that I had a chance. I believed them and put one foot in front of the other, made it through school and went into the interview with confidence. And here I am.


How Google volunteers gave me the confidence to get hired

Editor’s note: Every June, Google.org hosts a month-long campaign called GoogleServe to empower Googlers to volunteer in their communities around the world. This year, more than 27,000 Googlers participated in GoogleServe, and Googlers have volunteered over 350,00 hours since the campaign first began in 2007. Today we hear from Brian Evans, a past attendee at one of our GoogleServe & Goodwill resume and interview prep events. 

In June 2018, I was just out of prison. I was looking for a job, but I had a criminal record hanging over my head. I did my time in the eyes of the state and had served my sentence, but others don’t always see it that way. Employers often have a bias against people like me. I needed work, but wasn’t getting it.  

I found Goodwill NOW, a program that works with people who have criminal histories to help them find full-time employment. People with the program suggested I sign up for a GoogleServe event, where Googlers were going to help with resume building and interview practice. 

I remember walking into the event. I was really nervous. I didn’t think it was a group I could fit in with—a bunch of highly educated people who had tech jobs with Google. But my perspective changed soon after I arrived. They started the event with an “ice breaker” where we were invited to simply get to know each other. I asked things like where they were from, what they do in their free time, what they care about. It made them human and relatable. After the ice breaker it didn’t feel as intimidating. It just felt like a bunch of people in a room, with more commonalities than we all knew at the start. 

Then we got to work. We sat down with Googlers and learned about what they were looking for in a resume. Many of us didn’t have a college education and feel that it really sets us back, but the volunteers were able to help us break down our experience and highlight what things stood out to them. Your resume is your first impression, so it really helped to have someone coach us on how to make it stronger and highlight what they found interesting about us. 

Next, we did mock interviews. We pretended as if we were going in to interview at Google. We learned about the handshake, how to make eye contact and how to make a good first impression. We learned about the kinds of questions we should be prepared to answer and what kinds of questions we should be prepared to ask. Before the clinic I didn’t know how important it was to ask the interviewer questions, too. 

After the clinic, I felt inspired. So I signed up for school and studied peer mentorship and criminal justice. Goodwill was impressed by my education pursuit and they invited me to apply to be a resource room coordinator. Before getting the job I had to interview with the VP of Goodwill. Never in my life have I been put in front of someone with so much power. Then I remembered what a Google volunteer said: “Just find a way to relate to your interviewer; find something in common.” 

They hired me. Since then, I’ve been promoted twice in one year and I’m now the lead peer mentor. This year, I helped to organize the same GoogleServe event that helped me when I was looking for a job. 

We can all succeed if we have ambition. I didn’t have schooling and lots of Googlers do, but the most inspiring thing a Google volunteer told me is that I had a chance. I believed them and put one foot in front of the other, made it through school and went into the interview with confidence. And here I am.

Breaking ground in Nevada

I’m a fourth generation Nevadan on both sides of my family. Even though Google is headquartered in California, my work has brought me back to my home state of Nevada far more than I expected. And recently we’ve been getting to know Nevadans in all corners of the state. Last year, I had the chance to kick off Grow with Google in Reno where we held in-person digital skills trainings for hundreds of Nevadans. And last week, our team returned to host more workshops in East Las Vegas and Carson City. Today, I’m back home in Nevada once more to break ground on our newest data center and Google Cloud region. 

Google is growing at a faster rate outside of the Bay Area than in it—and earlier this year, our CEO Sundar Pichai announced that Google will invest $13 billion to expand data centers and offices across the United States. Recently, we released plans for expansions in two new offices in Michigan, our data centers in Oklahoma and Texas, and now one in Henderson, Nevada. The new data center facility is a $600 million dollar investment, and will create a number of new jobs in the state. Together with our new cloud region, we’re investing to better support our users and our Cloud customers in Nevada.

Data centers power your searches, store your photos, documents and emails, and help you find the fastest route to your destination. They play a vital role in our global operations—and the communities they’re a part of. And it’s our responsibility to be a helpful presence in those communities by creating opportunities for our neighbors to succeed. In addition to the data center groundbreaking, we’re kicking off a $1 million Google.org Impact Challenge in Nevada. Nonprofits from any part of Nevada can submit their biggest and boldest ideas to create economic opportunities for their communities. A panel of judges will select the top five submissions from local nonprofits, who will each be awarded $175,000 to make their idea a reality. From there, the public will vote to select one of the five to be the “People’s Choice” winner and receive an additional $125,000. 

Nevada holds a special place in my heart, and I’m proud to bring the Google.org Impact Challenge to my home state. As we break ground on our newest data center, we’re not only investing in a facility in Nevada, we are investing in Nevadans in all corners of the state.