Tag Archives: Hangouts Meet

Live captions in Hangouts Meet

This announcement was made at Google Cloud Next ‘19 in San Francisco. Check out Next OnAir to tune into the livestream or watch session recordings following the event.



What’s changing

We’re making meetings more accessible for deaf and hard-of-hearing users by launching live captions in Hangouts Meet.

Who’s impacted

End users

Why you’d use it

Live captions help make your meetings more accessible by reducing barriers to holding meetings between users of different hearing abilities, regardless of whether they are participating remotely or in person.

How to get started


  • Admins: No action required.
  • End users:
    • On the web and on Chromebase for meetings touchscreen devices, navigate to the triple-dot menu at the bottom right corner of your screen and select the option to turn on captions.
    • On devices with a Mimo touchscreen and Chromebox for meetings with the remote, you can find the toggle to turn on captions in the Settings menu.

Additional details

Live captions is available across different Hangouts Meet-compatible platforms, such as on the web, devices with a Mimo touchscreen, Chromebox for meetings with the remote, and on Chromebase for meetings touchscreen devices.

When you turn on captions, they will be visible on that particular device. In order for other participants in the meeting to see captions, they’ll have to turn it on for their devices as well.

Currently, live captions is only available in English. Additionally, captions will not appear in a recording of a meeting.

Helpful links



Availability

Rollout details

  • Rapid Release domains: Extended rollout (potentially longer than 15 days for feature visibility) starting on April 10, 2019
  • Scheduled Release domains: Extended rollout (potentially longer than 15 days for feature visibility) starting on April 10, 2019

G Suite editions
Available to all G Suite editions

On/off by default?
This feature will be ON by default.

Stay up to date with G Suite launches

Transition your organization to use only Hangouts Meet for video calls

What’s changing

As part of the migration from classic Hangouts to Hangouts Meet that we announced last year, G Suite admins can now turn off classic Hangouts video calling for your organization. This means that all video calls in your organization will use Meet and any classic Hangouts video calls saved in Google Calendar will be removed.

Who’s impacted

Admins and end users

Why you’d use it

Enabling this setting expedites the transition of your organization to Hangouts Meet.

If you take no action, Calendar migration can continue to run and we'll automatically transition your organization to be Meet-only on our recommended schedule.

How to get started


  • Admins: Admins can turn off classic Hangouts video calling in the Admin console by:
    • Navigating to Apps > G Suite > Google Hangouts
    • Click Global settings
    • Next to Hangouts Meet, check All Meetings use Meet
    • Click Save
  • End users: No action required. If your admin decides to enable this setting, classic Hangout video calls will no longer be joinable. Please note, if you’d like to add Hangouts Meet video calls to replace removed classic Hangouts video calls, you must manually add one back into the Calendar event.

Additional details

When this option is turned on:

  • All video calls scheduled in Calendar will use Meet. This does not impact events scheduled by someone outside of your organization.
  • Any classic Hangouts video call URLs scheduled in Calendar will be hidden.
  • Classic Hangouts video calls scheduled within your organization will no longer be joinable and users will see an error message. Classic Hangouts video calls scheduled by someone outside of your organization will still be joinable.
  • You can use a custom meeting name to start an ad-hoc Meet call. Simply agree on a meeting name with all of the meeting participants and type it into the “Enter meeting code” field in Meet. Note that all participants must be in the same domain to use the name.

Please note, this change does not impact video calling from Hangouts Chat or classic Hangouts chat. This will continue to behave the same. Additionally, this change will not impact domains who do not have Meet turned on.

Admins should only enable this option if your organization is primarily on Meet with limited to no classic Hangout video calls scheduled in Calendar. You can check the usage stats for scheduled Calendar events using classic Hangouts video calling by using the Hangouts Meet audit log. To do so, query the number of calls containing a “Calendar Event Id” with “Product type” equal to classic Hangouts.

Finally, this setting is reversible. Unselecting this in the Admin console means that classic Hangouts video calls will again be shown in Calendar.


Helpful links

Help Center: Migration FAQs

Availability

Rollout details
Rapid Release domains and Scheduled Release domains: Admin console setting is currently available.

G Suite editions
Available to all G Suite editions

On/off by default?
This setting will be OFF by default for existing customers and ON by default for new customers

Stay up to date with G Suite launches

New Hangouts Meet peripheral issue alerts and improved connectivity alerts

What’s changing

To provide admins better tools to improve the overall performance of their Hangouts Meet devices, we’ve introduced a new set of actionable alerts when issues with peripherals are detected. We’ve also made the alerts for detected connectivity/network issues actionable with richer information and direct access to the device information page. New information in the alerts include:


  • Device name
  • Location
  • Alert id (identical for open and close alerts)
  • Issue type (Connectivity or Peripheral)
  • Issue (Offline, Missing microphone, Missing camera, etc)
  • Issue opened timestamp
  • Issue closed timestamp (if closed)
  • Asset location (from the assigned calendar)
  • Annotated location (if set for the device)
  • Asset id (if set for the device)
  • Serial number
  • Direct link to the device page in Google Admin console


Example alerts — email
Open alert



Close alert



Example alert — text message
Open alert


For text message, alerting is only sent out when an issue is detected, not on close.

Who’s impacted

Admins only

Why you’d use it

The improved alerts provide additional information to help admins proactively manage their network and devices for improved availability and end-user experience.

How to get started


  • Admins: To enable the Hangouts Meet hardware alerts:
  1. In the Admin console, go to Devices > Google meeting room hardware > Settings and policies
  2. Select the organization for which you want to change the settings for alerts
  3. Enter contact details — email(s) and/or mobile phone number(s)
  4. Select delivery methods for connectivity status alerts and peripheral alerts: Click Save to apply the settings
  • End users: No action required

Additional information

Both alert types are optional and delivery can be enabled individually by email and/or text message (SMS) (US/Canada numbers only). The email format is intended for easy integration with automated ticketing systems.

Helpful links



Availability


G Suite editions

  • Available to all G Suite Editions.

On/off by default?

  • This feature will be OFF by default.

Stay up to date with G Suite launches

Simultaneously present and be seen with Hangouts Meet

Quick launch summary

Now, when you present your screen in a Hangouts Meet meeting, your camera’s video feed will remain visible. This allows other meeting participants to continue to see you while you present.

Availability

Rollout details

G Suite editions

  • Available to all G Suite editions


On/off by default?

  • This feature will be ON by default.


Stay up to date with G Suite launches

Recurring Calendar meetings will migrate to Hangouts Meet video calling

What’s changing

As part of the migration from classic Hangouts to Hangouts Meet that we announced last year, we’ll now begin migrating the video conferencing for your recurring Calendar events from classic Hangouts to Meet. Previously, we made the change so that new events scheduled in Calendar will use Meet. Now this change is to update previously scheduled events in Calendar as well.

Who’s impacted

End users

Why we’re migrating

We've built Hangouts Meet to have a fast, simple interface with enterprise grade meeting functionality such as livestreaming and meeting with up to 100 people. To ensure you get the best-in-class experience we’re migrating the remainder of your existing recurring Calendar events. This will happen gradually in an effort to limit any disruption and ensure that you can focus on what’s important: meetings where people can be as productive as they are when they’re face-to-face.

How to get started


  • Admins: No action needed.
  • End users: When you join a recurring Calendar event on classic Hangouts, you will see a banner that future occurrences of this meeting will be on Meet.

Additional details

Migrating existing Calendar events
This change will take place gradually as users join affected meetings. They will see a migration banner notifying them future occurrences will be on Meet. After the end of the call, all participants will get an updated event information with the new meeting details. Single instance (non-recurring) Calendar events will remain unchanged.

If your meeting doesn’t migrate
Some of your meetings may not automatically update to Meet. When this happens, you’ll see a banner in the video call notifying end users to update the Calendar event to Meet. This may happen for complex Calendar event setups, such as if different events have the same video link.

Helpful links

Help Center: Migration FAQs

Availability

Rollout details

  • Rapid Release domains: Extended rollout (potentially longer than 15 days for feature visibility) starting on March 11, 2019
  • Scheduled Release domains: Extended rollout (potentially longer than 15 days for feature visibility) starting on March 25, 2019

G Suite editions
Available to all G Suite editions

On/off by default?
This setting will be ON by default.

Stay up to date with G Suite launches

Dedicated Hangouts Meet IP addresses

What’s changing

We’re adding a range of official, fixed IP addresses to be used exclusively for classic Hangouts and Hangouts Meet in G Suite domains. That means that you can identify video conference traffic used in G Suite and deprioritize Hangouts traffic from consumer accounts. This can help you better configure and optimize network and firewall access.

Who’s impacted

Admins and network operators only

Why you’d use it

Hangouts Meet IP addresses allow you to recognize the G Suite video conference traffic. Use the IPs to:

  • Open Meet’s TCP and UDP ports for Meet IPs
  • Avoid tunneling or DPI for Meet IPs
  • Reduce latency by providing the shortest path possible to the internet for Meet traffic

How to get started



Additional information

Hangouts Meet and classic Hangouts will stop using the old IP address on February 14, 2019. As this change might interfere with previous network optimization you might have set up, we recommend adopting these IP addresses as part of your firewall and network configuration.

Helpful links


Availability

Rollout details

  • Rapid Release domains: Full rollout (1–3 days for feature visibility) starting on February 14, 2019
  • Scheduled Release domains: Full rollout (1–3 days for feature visibility) starting on February 14, 2019

G Suite editions
Available to all G Suite editions

On/off by default?
This feature will be ON by default.

Stay up to date with G Suite launches

Two new Hangouts Meet tools added to the Admin console

What’s changing

We’re launching two new features in the Admin console to help G Suite admins better understand and manage the usage of Hangouts Meet within their organizations. Specifically, we’re adding:

  • Meet quality tool: This tool gives quick and easy access to meeting information in your domain. With that information, you can better understand what happened in a meeting and what might have caused quality issues, significantly reducing troubleshooting time.

  • Hangouts Meet activity logs: Information about Meet usage and quality is now available to admins through Meet activity logs (in the Admin console under Reports > Audit > Hangouts Meet), enabling you both high level and detailed views on usage within your domain.

Who’s impacted

Admins only

Why you’d use it

Meet quality tool: Meet quality tool is designed to help you to troubleshoot your meetings. You can either look at one specific meeting or filter for a time frame, location, device or user. The data visible in Meet quality tool is available in the Hangouts Meet activity log (explained below) to enable further analysis.

Hangouts Meet activity logs: Each time a device or a user leaves a call, an "Activity event" that summarizes usage and quality is generated. The event includes information about the endpoint (such as device type, location, IP, identifier, or call rating), its usage (such as time sharing their video, screen sharing or audio) and network statistics (such as jitter, packet loss, or RTT). Learn more about the data available in the Help Center.


Hangouts Meet activity logs provides data to help better answer questions such as:
  • Is video conferencing transforming my organization (and if so, how)?
    • Which locations communicate actively and which locations are isolated?
    • How many minutes of video conference (VC) are run every day/week for different groups of people?
    • Does Meet help my organization work remotely?
    • Analyze Hangouts Meet Hardware usage. How does it change over time or location?
  • How is my network performing and what is the impact it has on video quality for my users?
    • How do users rate the quality of the calls on my domain? Does it vary over time or per location?
    • How much bandwidth does Meet use overall and at a specific location?

How to get started


  • Admins
    • Meet quality tool: To use Meet quality tool you need to be a super admin or have the correct delegated admin privilege. Follow the instructions in the Help Center to learn more about Meet quality tool access delegation.
    • Hangouts Meet activity log: Visit the Admin console and go to Reports > Audit > Hangouts Meet. Here, you can export the data to your favorite analytical tool (using the Activity API or BigQuery for G Suite Enterprise customers) to answer specific questions you may have.

Export the data using BigQuery


  • End users: No end user impact.

Helpful links
Help Center: Troubleshoot meeting quality
Help Center: Hangouts Meet audit log

Availability

Rollout details

  • Rapid Release domains: Full rollout (1-3 days) starting on January 22, 2019
  • Scheduled Release domains: Full rollout (1-3 days) starting on January 22, 2019
G Suite editions

  • Both the Meet quality tool and the Meet activity log are available to all G Suite editions.

On/off by default?

  • This feature will be ON by default.

Stay up to date with G Suite launches

View Google Calendar attachments in Hangouts Meet

You can now view the attachments that were included in Google Calendar, directly from a Hangouts Meet meeting. Attachments are available on the web and the Meet mobile apps.


Clicking on the attachment will open the file in a new tab on the web. If you’re joining the meeting through the Meet mobile app, the attachment will open on the app best suited to that document (Google Docs, Google Sheets, Google Drive, etc).

Launch Details
Release track:
Launching to both Rapid Release and Scheduled Release

Editions:
Available to all G Suite editions

Rollout pace:
Gradual rollout (up to 15 days for feature visibility)

Impact:
All end users

Action:
Change management suggested/FYI

More Information
Help Center: Add attachments to your events

Launch release calendar
Launch detail categories
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Host Hangouts Meet meetings with up to 100 participants

Meeting with teammates, clients, or customers around the globe is critical to getting your job done. For those times when you need to meet with a larger group, Hangouts Meet now allows G Suite Enterprise users to organize meetings with up to 100 participants and G Suite Business users to host up to 50 participants. This participant count includes people from both inside and outside of your organization.



This new extended participant limit supports people joining from any mixture of video and dial-in entry points so you can flexibly bring together even more people from all over the world. It is now fully rolled out across all domains.

If you need to host an even larger meeting, you can enable live streaming, allowing up to 100,000 viewers to watch at once.

Launch Details
Release track:
Launching to both Rapid Release and Scheduled Release

Editions:

  • 100-person meetings available to G Suite Enterprise and G Suite Enterprise for Education editions only
  • 50-person meetings available to G Suite Business and G Suite for Education editions only
Rollout pace:
Full rollout (1–3 days for feature visibility)

Impact:
All end users

Action:
Change management suggested/FYI

More Information
Help Center: Get Started with Meet
Help Center: Hangouts Meet Benefits and features
G Suite Learning Center: How many people can join a video meeting?

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Launch detail categories
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Invite people to an ongoing Hangouts Meet meeting

We’re adding a new way to invite people to an ongoing meeting directly within Hangouts Meet. When you’re in a Meet meeting, you’ll now see an option to “Add people” at the top of the participant list.

Add people directly from the call

Clicking on this option will open a dialog box to send them an email invite to join as a full participant or call them into the meeting by phone.

To invite someone into your meeting, simply input their email address or lookup by name from the company directory.The invited participant will receive an email with instructions to join your meeting.

Enter the person's name, email address, or phone number

As always, inviting someone using their phone number will immediately call the phone number to to add them to the meeting. They will join as an audio only participant and will not see any video or the screenshare.

For more information on inviting people to Meet meetings, check out the Help Center.

Launch Details
Release track:
Launching to Rapid Release, with Scheduled Release coming in two weeks

Editions:
Available to all G Suite editions

Rollout pace:
Gradual rollout (up to 15 days for feature visibility)

Impact:
All end users

Action:
Change management suggested/FYI

More Information
Help Center: Invite people

Launch release calendar
Launch detail categories
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