Tag Archives: COVID-19

Expanded funding for Indigenous businesses in the U.S.

Danielle Greendeer is the owner of Wampanoag Trading Post and Gallery in Massachusetts, which sells handmade Eastern Woodland art made by Indigenous artists. She is also a member of the Mashpee Wampanoag Nation. The Wampanoag are associated with what became known as the “first Thanksgiving.” 

Danielle Greendeer

“The year 2020 marks the 400th year since the arrival of the Mayflower and the introduction of the Pilgrims to the Wampanoag Nation,” she told our team at Google.org earlier this month. “For the Mashpee Wampanoag people, it is important to tell the history from our perspective and educate the public on the challenges that our Tribe is still trying to overcome. The survival and evolution of our art is an example of how resilient our culture is.”

November is also Native American Heritage Month. As an Indigenous person, I see this moment as a reminder for society to reflect on, honor and celebrate the resilience of the people who are the first inhabitants of the United States. 

The COVID-19 pandemic has hit these communities especially hard, both in terms of health and economic stability. Earlier this year, we awarded $1 million in loans to Citizen Potawatomi Community Development Center through Grow with Google, and $250,000 in Google.org grants to the National Congress of American Indians (NCAI), to provide immediate relief to small businesses owned by Native Americans/American Indians. We’re also working with NCAI to offer Grow with Google training for small businesses and job seekers in Native American communities. This embedded digital training program will train more than 5,000 Native businesses owners to better leverage their online presence by April 2021.  

Danielle’s business received financial support from Google.org and NCAI, which helped her hire temporary part-time workers, support six more Indigenous artisans and schedule workshops and screenings of Native films. For Native American Heritage Month, they have opened an extension space and are screening a documentary film called Mashpee Nine. “Offering this film to the public at no charge is part of our commitment to educate our community about the history of the Mashpee Wampanoag Tribe,” she says.

We know there are many more amazing businesses like Danielle’s, which is why we’re announcing an additional $1 million in funding through Google.org to NCAI which will directly support hundreds of businesses. The fund is open to Native American/American Indian business owners for applications today. Head to the NCAI fund website for more information or to apply. 

Expanded funding for Indigenous businesses in the U.S.

Danielle Greendeer is the owner of Wampanoag Trading Post and Gallery in Massachusetts, which sells handmade Eastern Woodland art made by Indigenous artists. She is also a member of the Mashpee Wampanoag Nation. The Wampanoag are associated with what became known as the “first Thanksgiving.” 

Danielle Greendeer

“The year 2020 marks the 400th year since the arrival of the Mayflower and the introduction of the Pilgrims to the Wampanoag Nation,” she told our team at Google.org earlier this month. “For the Mashpee Wampanoag people, it is important to tell the history from our perspective and educate the public on the challenges that our Tribe is still trying to overcome. The survival and evolution of our art is an example of how resilient our culture is.”

November is also Native American Heritage Month. As an Indigenous person, I see this moment as a reminder for society to reflect on, honor and celebrate the resilience of the people who are the first inhabitants of the United States. 

The COVID-19 pandemic has hit these communities especially hard, both in terms of health and economic stability. Earlier this year, we awarded $1 million in loans to Citizen Potawatomi Community Development Center through Grow with Google, and $250,000 in Google.org grants to the National Congress of American Indians (NCAI), to provide immediate relief to small businesses owned by Native Americans/American Indians. We’re also working with NCAI to offer Grow with Google training for small businesses and job seekers in Native American communities. This embedded digital training program will train more than 5,000 Native businesses owners to better leverage their online presence by April 2021.  

Danielle’s business received financial support from Google.org and NCAI, which helped her hire temporary part-time workers, support six more Indigenous artisans and schedule workshops and screenings of Native films. For Native American Heritage Month, they have opened an extension space and are screening a documentary film called Mashpee Nine. “Offering this film to the public at no charge is part of our commitment to educate our community about the history of the Mashpee Wampanoag Tribe,” she says.

We know there are many more amazing businesses like Danielle’s, which is why we’re announcing an additional $1 million in funding through Google.org to NCAI which will directly support hundreds of businesses. The fund is open to Native American/American Indian business owners for applications today. Head to the NCAI fund website for more information or to apply. 

Google Maps: your holiday sidekick

The holiday season is starting—which means time with friends, family, and lots of food. And though festivities may be a bit different this year, there are still creative, safe ways to celebrate and stay connected. No matter what you have in store for the holidays, these Google Maps tips can help you stay informed, stay connected and save time.

Stay informed even while running holiday errands and traveling

1. Check out how busy a place is:Popular times and live busyness information can tell you how crowded a place typically is on a given day or time—and even how busy it is right now. This is especially handy during the era of social distancing: Check out busyness on Maps before you head to a restaurant, store, business, or place to avoid holiday crowds and long waits.

2. (New!) Find the latest information about COVID-19: If you’re thinking about heading out of town to another city or state, you can use the COVID layer on Maps to quickly see how cases are trending in the area. You can also access quick links to authoritative local resources so you know at a glance if there are specific guidelines or restrictions in the area you’re visiting. 

3. Quickly understand safety precautions from a business: If you're eating out or getting a head start on your holiday shopping, you can easily learn more about what safety precautions a business is taking. Find out if they’re sanitizing between customers, if there's safety dividers at checkout and if they require staff to have regular temperature checks.

If you need to, connect safely

4. Share your ETA:If you need to see loved ones, let them know when they can expect you to arrive with you just a few taps. 

5. Don’t get lost: Planning to meet up with friends outdoors and at a distance? When a friend has chosen to share their location with you, you can easily tap on their icon and then on Live View to see where and how far away they are—with overlaid arrows and directions that help you know where to go.

Save time so you can spend more time enjoying the festivities 

6. (New!) Get more done on drives:If you’re road tripping home, using voice with Google Assistant driving mode in Maps helps make the ride more convenient and enjoyable while keeping your focus on the road. Starting to roll out today as a preview, Android users in the U.S. can now get call alerts from Assistant, answer or decline calls by simply using their voice, quickly review incoming messages across apps in one place, and play podcasts and songs from hundreds of media providers—all without leaving the navigation screen. 

7. (New!) Don’t let your food get cold: If you’re taking a low-key approach to the holidays this year and opting to order in instead of cooking an elaborate meal, Google Maps can help. When searching on your phone for restaurants nearby, you can easily sort by places that offer takeout or delivery and place your order directly from Google Maps. Now you can also see exactly when your order will be delivered or ready to pick up on the app’s home screen—because nobody likes cold turkey!

8. Search along your route:  If you’re on the road and realize you need to make a stop—say you’re running low on gas or need to pick up a last-minute item from the market—use Google Maps to search for gas stations, grocery stores, or other places along your drive so you can tackle your tasks without going too far out of your way. 

Source: Google LatLong


Google Maps: your holiday sidekick

The holiday season is starting—which means time with friends, family, and lots of food. And though festivities may be a bit different this year, there are still creative, safe ways to celebrate and stay connected. No matter what you have in store for the holidays, these Google Maps tips can help you stay informed, stay connected and save time.

Stay informed even while running holiday errands and traveling

1. Check out how busy a place is:Popular times and live busyness information can tell you how crowded a place typically is on a given day or time—and even how busy it is right now. This is especially handy during the era of social distancing: Check out busyness on Maps before you head to a restaurant, store, business, or place to avoid holiday crowds and long waits.

2. (New!) Find the latest information about COVID-19: If you’re thinking about heading out of town to another city or state, you can use the COVID layer on Maps to quickly see how cases are trending in the area. You can also access quick links to authoritative local resources so you know at a glance if there are specific guidelines or restrictions in the area you’re visiting. 

3. Quickly understand safety precautions from a business: If you're eating out or getting a head start on your holiday shopping, you can easily learn more about what safety precautions a business is taking. Find out if they’re sanitizing between customers, if there's safety dividers at checkout and if they require staff to have regular temperature checks.

If you need to, connect safely

4. Share your ETA:If you need to see loved ones, let them know when they can expect you to arrive with you just a few taps. 

5. Don’t get lost: Planning to meet up with friends outdoors and at a distance? When a friend has chosen to share their location with you, you can easily tap on their icon and then on Live View to see where and how far away they are—with overlaid arrows and directions that help you know where to go.

Save time so you can spend more time enjoying the festivities 

6. (New!) Get more done on drives:If you’re road tripping home, using voice with Google Assistant driving mode in Maps helps make the ride more convenient and enjoyable while keeping your focus on the road. Starting to roll out today as a preview, Android users in the U.S. can now get call alerts from Assistant, answer or decline calls by simply using their voice, quickly review incoming messages across apps in one place, and play podcasts and songs from hundreds of media providers—all without leaving the navigation screen. 

7. (New!) Don’t let your food get cold: If you’re taking a low-key approach to the holidays this year and opting to order in instead of cooking an elaborate meal, Google Maps can help. When searching on your phone for restaurants nearby, you can easily sort by places that offer takeout or delivery and place your order directly from Google Maps. Now you can also see exactly when your order will be delivered or ready to pick up on the app’s home screen—because nobody likes cold turkey!

8. Search along your route:  If you’re on the road and realize you need to make a stop—say you’re running low on gas or need to pick up a last-minute item from the market—use Google Maps to search for gas stations, grocery stores, or other places along your drive so you can tackle your tasks without going too far out of your way. 

Source: Google LatLong


Br(rr)ing on the holiday trends from Google Maps

This holiday, family gatherings will be smaller or take place virtually to make sure everyone stays safe and healthy. Indoor activities will move outdoors. And that international holiday vacation will potentially transform into an epic road trip to nearby attractions as you stop to sightsee at local hidden gems along the way. But even still, people are prepping to make classic holiday dishes, looking for ways to experience winter and finding new, safe ways to be together.

We’ve analyzed Google Maps data before and during the pandemic (for the purposes of this post, we analyzed data from March to October 2020) to see how people across the U.S. are getting ready for the holidays. Read on for top trends on how people are navigating, how they’re spending their time and what type of food they’re craving.

Dashing through the snow, in a ? or ?‍♀️ or ?

Across the country, Americans are opting for solo ways to get around safely. Unsurprisingly, driving continues to be the most popular mode of transportation, while interest in riding transit appears to be down by more than 50 percent. Cycling has emerged as a transit alternative–interest in cycling has increased 30 percent nationwide compared to pre-pandemic days, which is even higher than typical seasonal changes. Across all modes of transportation, we’re seeing people get directions to fewer new places, likely in an effort to social distance by sticking to tried and true spots versus exploring new places.

At the local level, transportation patterns are shifting:

  • While New Yorkers typically embrace public transit and Angelenos defer to driving–both cities have seen interest in driving increase by over 10 percent since the start of COVID. 

  • Cycling is up across the board, both in the East and the West. Cities with the biggest shift in cycling increases include Denver (+200 percent), Minneapolis (+150 percent), New York (+72 percent), Seattle (+65 percent) and Portland, OR. (+57 percent).

Google Maps Trends: Transportation

Social distancing in a winter wonderland ❄️


Popular times and live busyness information in Google Maps have always been essential holiday tools, helping you avoid unwanted crowds. These tools help you know in advance when places are going to be busy so you can save precious time and also social distance.

So if you find yourself in need of a caffeine fix to tackle your holiday errands, make sure to avoid picking up coffee on Saturday mornings at 10 a.m. when coffee shops across America tend to be most packed. And if you’re planning to shop for a holiday meal, stay away from the grocery store on Saturday afternoons between 1-3 p.m. when you’re likely to encounter long lines.

Google Maps Trends: Popular Times

Chestnuts (or turkey or stuffing) roasting on an open fire ? 

In the spring, Americans were optimistic about cooking at home–searches for “easy recipes” were at an all-time high. But as we approach the holiday season (and dishwashing fatigue sets in), people seem to want to order in. Interest in “takeout” on Maps has gained popularity by 306 percent compared to the beginning of the pandemic, and restaurant reservations booked directly on Maps have spiked more than 200 percent–likely because more restaurants are requiring them as they work to maintain safe capacity levels.

As for what people are eating, Mexican, Chinese, and BBQ are the most-searched cuisines across the country, and we’re seeing local noodle wars and more:

  • Seattlites and Denverites are pho lovers! Both cities have searched for “pho” twice as much as they’ve searched for “ramen.”

  • In Philadelphia, interest in “cheesesteak” has decreased by nearly 40 percent compared to early this year—suggesting that locals are expanding their food horizons or that tourists were the ones searching for this Philly classic.

  • Portlanders and New Yorkers are craving Thai. In both cities, interest in Thai food is up more than 100 percent compared to earlier in the year.

Google Maps Trends: Activity and Food

Spend time outdoors and deck the halls ?

From coast to coast, people are using Google Maps to have fun safely outdoors, searching for parks, waterfalls, beaches and gardens within driving distance. As the weather cools, searches for outdoor locations continue to remain higher than pre-pandemic. Even traditionally outdoorsy cities like Seattle (+56 percent), Los Angeles (+31 percent), and Denver (+135 percent) are looking for outdoor spots more than they were earlier this year.

When they’re not heading outside, people are sprucing up their homes. Searches for home and garden stores are increasing all around the country, with the highest spikes happening in Chicago (+77 percent), Detroit (+86 percent) and Cleveland (+96 percent).

No matter how you plan to spend the holidays, Google Maps is here to help you knock out your to-do list. Check out our favorite tips to keep your holidays as stress free as possible while staying safe, connected and organized.

Source: Google LatLong


Br(rr)ing on the holiday trends from Google Maps

This holiday, family gatherings will be smaller or take place virtually to make sure everyone stays safe and healthy. Indoor activities will move outdoors. And that international holiday vacation will potentially transform into an epic road trip to nearby attractions as you stop to sightsee at local hidden gems along the way. But even still, people are prepping to make classic holiday dishes, looking for ways to experience winter and finding new, safe ways to be together.

We’ve analyzed Google Maps data before and during the pandemic (for the purposes of this post, we analyzed data from March to October 2020) to see how people across the U.S. are getting ready for the holidays. Read on for top trends on how people are navigating, how they’re spending their time and what type of food they’re craving.

Dashing through the snow, in a ? or ?‍♀️ or ?

Across the country, Americans are opting for solo ways to get around safely. Unsurprisingly, driving continues to be the most popular mode of transportation, while interest in riding transit appears to be down by more than 50 percent. Cycling has emerged as a transit alternative–interest in cycling has increased 30 percent nationwide compared to pre-pandemic days, which is even higher than typical seasonal changes. Across all modes of transportation, we’re seeing people get directions to fewer new places, likely in an effort to social distance by sticking to tried and true spots versus exploring new places.

At the local level, transportation patterns are shifting:

  • While New Yorkers typically embrace public transit and Angelenos defer to driving–both cities have seen interest in driving increase by over 10 percent since the start of COVID. 

  • Cycling is up across the board, both in the East and the West. Cities with the biggest shift in cycling increases include Denver (+200 percent), Minneapolis (+150 percent), New York (+72 percent), Seattle (+65 percent) and Portland, OR. (+57 percent).

Google Maps Trends: Transportation

Social distancing in a winter wonderland ❄️


Popular times and live busyness information in Google Maps have always been essential holiday tools, helping you avoid unwanted crowds. These tools help you know in advance when places are going to be busy so you can save precious time and also social distance.

So if you find yourself in need of a caffeine fix to tackle your holiday errands, make sure to avoid picking up coffee on Saturday mornings at 10 a.m. when coffee shops across America tend to be most packed. And if you’re planning to shop for a holiday meal, stay away from the grocery store on Saturday afternoons between 1-3 p.m. when you’re likely to encounter long lines.

Google Maps Trends: Popular Times

Chestnuts (or turkey or stuffing) roasting on an open fire ? 

In the spring, Americans were optimistic about cooking at home–searches for “easy recipes” were at an all-time high. But as we approach the holiday season (and dishwashing fatigue sets in), people seem to want to order in. Interest in “takeout” on Maps has gained popularity by 306 percent compared to the beginning of the pandemic, and restaurant reservations booked directly on Maps have spiked more than 200 percent–likely because more restaurants are requiring them as they work to maintain safe capacity levels.

As for what people are eating, Mexican, Chinese, and BBQ are the most-searched cuisines across the country, and we’re seeing local noodle wars and more:

  • Seattlites and Denverites are pho lovers! Both cities have searched for “pho” twice as much as they’ve searched for “ramen.”

  • In Philadelphia, interest in “cheesesteak” has decreased by nearly 40 percent compared to early this year—suggesting that locals are expanding their food horizons or that tourists were the ones searching for this Philly classic.

  • Portlanders and New Yorkers are craving Thai. In both cities, interest in Thai food is up more than 100 percent compared to earlier in the year.

Google Maps Trends: Activity and Food

Spend time outdoors and deck the halls ?

From coast to coast, people are using Google Maps to have fun safely outdoors, searching for parks, waterfalls, beaches and gardens within driving distance. As the weather cools, searches for outdoor locations continue to remain higher than pre-pandemic. Even traditionally outdoorsy cities like Seattle (+56 percent), Los Angeles (+31 percent), and Denver (+135 percent) are looking for outdoor spots more than they were earlier this year.

When they’re not heading outside, people are sprucing up their homes. Searches for home and garden stores are increasing all around the country, with the highest spikes happening in Chicago (+77 percent), Detroit (+86 percent) and Cleveland (+96 percent).

No matter how you plan to spend the holidays, Google Maps is here to help you knock out your to-do list. Check out our favorite tips to keep your holidays as stress free as possible while staying safe, connected and organized.

Source: Google LatLong


Google Maps updates to get you through the holidays

This year, we’ve made it easier to find information that helps you stay safe, up-to-date, and connected. Since the start of the pandemic, we’ve added nearly 250 new features and improvements to Google Maps to help you adapt to this new normal—from live busyness information for millions of places, to the ability to easily see critical health and safety information at a glance. And we’re continuing to invest in ways to keep information in Maps fresh, with over 50 million updates made to the map each day. Even as the holidays approach, we don’t plan on slowing down. If you need to be out and about this holiday season, here are four ways that Google Maps can help you get around safely and get things done.


Get around

Whether you’re heading out of town or staying local, keeping a pulse on the latest COVID trends can help you stay safe. Since we launched the COVID layer, it’s helped nearly 10 million people get critical information about COVID-19 right from Google Maps. 

We’re rolling out two new improvements in the coming weeks. The updated COVID layer on Android and iOS will soon show more information, including all-time detected cases in an area, along with quick links to COVID resources from local authorities. This is especially handy if you’re heading out of town and need to get up to speed about the local guidelines, testing sites and restrictions in another city.


COVID Layer V2

Now you can see all-time detected COVID-19 cases in an area and links to local, authoritative resources right from the COVID layer

Avoiding holiday crowds might have always been your thing, but this year, we’re making it especially easy for everyone. If you need to take transit, Google Maps can help you more easily social distance with live crowdedness information. On Android and iOS globally, you’ll start seeing how crowded your bus, train, or subway line is right now based on real-time feedback from Google Maps users around the world (wherever data is available).


Live Transit Crowdedness

See how crowded your transit line is right now

The right information, at just the right time

You may be in the mood to cook an elaborate holiday meal—or you may not. If you fall into the latter category, we’re rolling out the ability to see the live status of takeout and delivery orders in the United States, Canada, Germany, Australia, Brazil and India when you book or order from Google Maps on Android and iOS. Now, you can know when to pick up your food, or when you can expect it to arrive at your doorstep. You can also see expected wait times and delivery fees, and easily reorder your favorites right from the Google Maps app. And when it’s safe to head to restaurants, you’ll soon be able to quickly see the status of your reservation in 70 countries around the world.


live delivery

Now you can see the live status of your takeout or delivery order

Get more done

Even without a global pandemic, the holidays are busy and you may need to spend some time on the road. Last year, we shared an early look at Google Assistant driving mode in Maps, and today, we're starting to roll out an early preview of the improved experience to Android users in English in the U.S.—with more features coming soon. 


Thanks to the new driving-friendly Assistant interface, you can easily get more done while keeping your focus on the road. Use voice to send and receive calls and texts, quickly review new messages across your messaging apps in one place, and get a read-out of your texts so you don’t need to look down at your phone—Assistant will even alert you to an incoming call so you can answer or decline with voice. You can also play media from hundreds of providers around the globe, including YouTube Music, Spotify, Google Podcasts and many more. Driving mode makes all of this possible without ever leaving the navigation screen, so you can minimize distractions on the road. To get started with driving mode, begin navigating to a destination with Google Maps and tap on the pop up to get started. Or, head to Assistant settings on your Android phone or say "Hey Google, open Assistant settings.” Then select “Getting around,” choose “Driving mode” and turn it on.

assistant driving mode

Assistant driving mode in Maps lets you get more done while keeping your focus on the road

While the ways we make life easier for you have changed, our commitment to do this has been there all along. Over the past 15 years, Google Maps has used technology to bring helpful information about the real world right to your fingertips. To make sure that information is as accurate and up-to-date as possible, we rely on 170 billion high-definition Street View images from 87 countries, contributions from hundreds of millions of businesses and people using Google Maps, and authoritative data from more than 10,000 local governments, transit agencies and organizations. We also invest in technical approaches that power some of our most beloved and essential features—from the 20 million places globally that now show popular times data to AR-powered Live View. 

Even in a pandemic, more than 1 billion people still turn to Google Maps to navigate their new normal—and our work is far from done. We’re continually working to build new features and services to help all of us emerge from this challenging time stronger than ever. So whatever your plans are this holiday season and no matter how much they’ve changed, Google Maps can make them easier and safer for you.


Source: Google LatLong


Google Maps updates to get you through the holidays

This year, we’ve made it easier to find information that helps you stay safe, up-to-date, and connected. Since the start of the pandemic, we’ve added nearly 250 new features and improvements to Google Maps to help you adapt to this new normal—from live busyness information for millions of places, to the ability to easily see critical health and safety information at a glance. And we’re continuing to invest in ways to keep information in Maps fresh, with over 50 million updates made to the map each day. Even as the holidays approach, we don’t plan on slowing down. If you need to be out and about this holiday season, here are four ways that Google Maps can help you get around safely and get things done.


Get around

Whether you’re heading out of town or staying local, keeping a pulse on the latest COVID trends can help you stay safe. Since we launched the COVID layer, it’s helped nearly 10 million people get critical information about COVID-19 right from Google Maps. 

We’re rolling out two new improvements in the coming weeks. The updated COVID layer on Android and iOS will soon show more information, including all-time detected cases in an area, along with quick links to COVID resources from local authorities. This is especially handy if you’re heading out of town and need to get up to speed about the local guidelines, testing sites and restrictions in another city.


COVID Layer V2

Now you can see all-time detected COVID-19 cases in an area and links to local, authoritative resources right from the COVID layer

Avoiding holiday crowds might have always been your thing, but this year, we’re making it especially easy for everyone. If you need to take transit, Google Maps can help you more easily social distance with live crowdedness information. On Android and iOS globally, you’ll start seeing how crowded your bus, train, or subway line is right now based on real-time feedback from Google Maps users around the world (wherever data is available).


Live Transit Crowdedness

See how crowded your transit line is right now

The right information, at just the right time

You may be in the mood to cook an elaborate holiday meal—or you may not. If you fall into the latter category, we’re rolling out the ability to see the live status of takeout and delivery orders in the United States, Canada, Germany, Australia, Brazil and India when you book or order from Google Maps on Android and iOS. Now, you can know when to pick up your food, or when you can expect it to arrive at your doorstep. You can also see expected wait times and delivery fees, and easily reorder your favorites right from the Google Maps app. And when it’s safe to head to restaurants, you’ll soon be able to quickly see the status of your reservation in 70 countries around the world.


live delivery

Now you can see the live status of your takeout or delivery order

Get more done

Even without a global pandemic, the holidays are busy and you may need to spend some time on the road. Last year, we shared an early look at Google Assistant driving mode in Maps, and today, we're starting to roll out an early preview of the improved experience to Android users in English in the U.S.—with more features coming soon. 


Thanks to the new driving-friendly Assistant interface, you can easily get more done while keeping your focus on the road. Use voice to send and receive calls and texts, quickly review new messages across your messaging apps in one place, and get a read-out of your texts so you don’t need to look down at your phone—Assistant will even alert you to an incoming call so you can answer or decline with voice. You can also play media from hundreds of providers around the globe, including YouTube Music, Spotify, Google Podcasts and many more. Driving mode makes all of this possible without ever leaving the navigation screen, so you can minimize distractions on the road. To get started with driving mode, begin navigating to a destination with Google Maps and tap on the pop up to get started. Or, head to Assistant settings on your Android phone or say "Hey Google, open Assistant settings.” Then select “Getting around,” choose “Driving mode” and turn it on.

assistant driving mode

Assistant driving mode in Maps lets you get more done while keeping your focus on the road

While the ways we make life easier for you have changed, our commitment to do this has been there all along. Over the past 15 years, Google Maps has used technology to bring helpful information about the real world right to your fingertips. To make sure that information is as accurate and up-to-date as possible, we rely on 170 billion high-definition Street View images from 87 countries, contributions from hundreds of millions of businesses and people using Google Maps, and authoritative data from more than 10,000 local governments, transit agencies and organizations. We also invest in technical approaches that power some of our most beloved and essential features—from the 20 million places globally that now show popular times data to AR-powered Live View. 

Even in a pandemic, more than 1 billion people still turn to Google Maps to navigate their new normal—and our work is far from done. We’re continually working to build new features and services to help all of us emerge from this challenging time stronger than ever. So whatever your plans are this holiday season and no matter how much they’ve changed, Google Maps can make them easier and safer for you.


Source: Google LatLong


Google.org Fellows help NY State respond to the pandemic

With the help of 10 Googlers, New York State launched a web-based tool that helps connect residents to critical social services. As a result of the pandemic, millions of New Yorkers are seeking out help for daily necessities such as food, housing and COVID-related services—and many are doing so for the first time. To make it easier to find relevant services, residents simply have to answer a few questions from their phone or computer. The app is also open-sourced, so other states and civic organizations can implement it for residents.

This tool was the main project that Googlers worked on during a six-month pro bono Google.org Fellowship, making it the fifth civic entity to receive support from Google.org Fellows to date and the first working directly with a state administration. In April—during the height of New York’s COVID-19 outbreak—Google.org Fellows were tasked with helping Governor Andrew Cuomo’s COVID-19 Tech SWAT Team respond to the pandemic. Using their skills in engineering, product management and user experience research and design, they helped build the recently launched social services application in collaboration with the New York State Office of Information Technology Services (ITS) and Office of Temporary and Disability Assistance (OTDA). 

Image of a phone with the social services app introduction page.

To make it easier to find relevant services, residents simply have to answer a few questions from their phone or computer. 

We sat down with Malika Chatlapalli, one of the Google.org Fellows, to hear more about her experience working with New York State. 

What drew you to this Google.org Fellowship? 

I’ve been an interaction designer out of the Google NYC office for two years, and I grew up in East Fishkill, NY. One of things I love about Google is the responsibility we feel to do the right thing, and I thought this fellowship was an opportunity to do that. With COVID-19, I wanted to do more to help—whether it was New Yorkers or people in general.

What was unique about this project for you?

When designing products, you start with the user. In this case, that meant designing for a wide range of age groups, reading levels, languages and familiarity with technology. 

That’s why working closely with the state’s UX team was so invaluable. I learned so much working with them—they are experts on who New Yorkers are and what they need. For example, we learned that when exploring social services New Yorkers want to follow instructions carefully and do things right the first time around, so we experimented with a variety of different ways to phrase questions throughout the tool so they were clear and direct, while also showing empathy. Asking for help can be very personal and we wanted to respect that.  

Having the opportunity to work with the UX team and test the design with actual New Yorkers was an incredibly enlightening and humbling experience. 

A grid image of a video conferencing call showing the Google.org Fellows who worked on this project.

Google.org fellows worked with New York State on a number of projects, including a web-based tool that helps connect residents to critical social services. 

What was it like working on these projects at the beginning of the pandemic?

It was a time of unknowns. The unemployment claims were at an all time high, more and more people were looking for social services. We wanted to jump in and solve problems that the state was facing in that moment—anything that could make people’s lives a little bit easier—but we also knew that in order for us to be successful, we needed to act as a cohesive team first. We invested time in getting to know each other and found moments to pause and reflect on the work we were doing. Despite being 100% virtual, we were able to build trust and camaraderie as a team. 

What were you most proud of? 

Together with the state, we built and launched a web app in three months—that rarely happens! It’s also configurable, meaning the state can easily update and customize the tool to quickly adapt to the changing needs of residents, in real time, no coding necessary. While developing the web app, we also worked with the state on a design sprint and hackathon project which helped us get a deeper understanding of the challenges New Yorkers were facing. 

How did the Google.org Fellows and New York State make that happen?

The NY State team advocated for this fellowship and partnered with us—it felt like we were one team!  The state truly welcomed us with open arms, allowing us to build with them and not for them. The UX team even included us in their daily standup meetings and chat rooms. We were all so proud of the work that we accomplished together, and without that close collaboration it wouldn’t have been possible.

A Q&A on coronavirus vaccines

Since the outbreak of the coronavirus pandemic, Dr. Karen DeSalvo, Google Health’s chief health officer, has been a trusted source for learning about its impact and implications. She's advised Google teams on everything from how to respond to the pandemic in our own workplaces, to how we can build products and features that help everyone navigate COVID-19, such as the COVID-19 layer in Maps. Recently, we shared an update on how we’re doing just that, as well as helping businesses around the world get back up and running.

With lots of discussion worldwide about COVID-19 vaccines, today we published for our employees an interview with Dr. Karen about this topic. We’re sharing a version of that interview more broadly in case it’s helpful or informative for others to read.

As the former director of the United States’ national vaccine program, Dr. Karen is intimately familiar with the subject of vaccines. In this interview, she tells us more about what happens in a vaccine trial, when we can expect to have access to one and what it takes to vaccinate the entire world’s population in record time—a feat the human race has never before undertaken.

Let’s start with the basics. How are vaccines created? 

It’s a rigorous scientific process. It typically involves starting with a concept in animal models to understand if we can identify proteins on an infectious agent, and then simulating a body’s immune system to create a response. Vaccines move through a series of defined phases to test their safety and efficacy in humans. These trials are very large and involve thousands of subjects, and the results lead to a regulatory process that will differ country to country. Then comes the approval process, and then they’re manufactured and deployed.

It sounds like it could take years for all of that to happen. 

For COVID, some of these steps are happening in parallel rather than serially. We’re already manufacturing vaccines that have not yet finished their clinical trials. If they don’t meet the bar for safety and efficacy, they will be disposed of. Deployment of the first generation of approved vaccines will have some challenges. They will require special cold storage at all times, including in transit and warehousing, at -73 degrees Fahrenheit. This may mean they will only be available at specialized centers that have that kind of freezer system. But over time, it’s expected that they will become easier to deploy and administer.

For those of us who haven’t been following every detail in the news, when can we expect to have a COVID-19 vaccine available?

Based upon the pace of science, we’re anticipating that in the U.S. there will be an approved vaccine this winter, and very near that for other parts of the world. More than 200 vaccines are in development, and more than 40 are in human trials. There are two leading candidates in the U.S.—one of them made by Pfizer, and one by Moderna. Pfizer just released some preliminary data this week; they will still need to go through the formal scientific and regulatory review with final results. Other vaccines people should be paying attention to are the AstraZeneca/Oxford vaccine, based in the U.K., and one made by Johnson & Johnson. But there is a lot of exciting science in this area, and the New York Times keeps a great tracker.

You’ve said before that once a vaccine is available, though, it will not be like flipping a switch. 

It will take years to get the world vaccinated. This has never been done before at the pace we are attempting. There will be different “generations” and types of COVID vaccines as the science evolves. They all come with their own special characteristics and may target special populations. Those which come out early will likely require two doses, and it will take six weeks until you build sufficient immunity. Another important point: The conventional wisdom is that more advanced vaccines are expected to reduce symptoms and spread, but not fully prevent or eliminate disease. The vaccines in the current pipeline are designed to prevent disease rather than prevent infection; it’s more like the influenza vaccine—you might still get it, but it will be a less serious case. This means that in reality, we will all have to integrate vaccines as another layer into our public health hygiene, like masking and social distancing.

Who’s participating in vaccine trials right now? 

People around the world have been enthusiastically signing up to participate. My husband is one of them! When he got a call from our local health care system, he marched himself over there and enrolled in the trial. He’s an ER doctor, and he’ll want to get vaccinated because of his ongoing exposure to COVID patients. The trials are randomized, controlled and double-blind: when he got his shot, the nurse turned her head so she couldn’t see what it looked like, and he couldn’t look, either. You sign up through a website, and if you’re eligible, you get a call. Generally, people have to be 18 or older to participate as a volunteer, but the studies are looking for volunteers of all backgrounds and identities.

It wasn’t too long ago that we learned that a late-stage clinical trial for a vaccine was paused due to an “unexplained illness” in a volunteer. Can you tell us what that means? 

When there is any kind of abnormal event, the trial Data Safety and Monitoring Board gets a chance to pause and make sure it isn’t a consequence of the drug. So, a pause like that one means good news; it shows the scientific process is working. There have now been two phase-three clinical trials that have been paused due to a potential event. Both have resumed. Don’t be surprised if it happens again. But there’s nothing so far that indicates there’s a problem with these vaccines. People enrolled in trials will still have the normal life course of health events. I know firsthand that the scientists who work on this are extraordinarily ethical, highly capable and really hard workers.

Lastly, the question that’s on everyone’s mind: Does any of this give us a clearer sense of when we might be able to get these vaccines ourselves? 

If everything continues to roll out the way we think it will, the general population would begin having access to a COVID vaccine by late spring or early summer 2021. That’s pending the manufacturing, that we have enough supplies like medical glass and dry ice, and that we’ve figured out how to manage the cold chain expectations. We should all be encouraged by the degree of global cooperation, including the focus on ensuring low- and middle-income countries and communities have access.