Tag Archives: Googlers

Hear what Google’s first Responsible Innovation intern learned

In 2018, we launched Google’s AI Principles to ensure we’re building AI that not only solves important problems and helps people in their daily lives, but also AI that is ethical, fair and safe. At the same time, we launched a central Responsible Innovation team to ensure the rest of Google is held accountable to these AI Principles. As the team grows, we continue to incorporate the perspectives and ideas of people from around the world — and this spring we welcomed our first intern, Lieke Dom. Lieke is based in Amsterdam, recently got her Master’s in Digital Business & Innovation, and is completing her Master’s in Applied Ethics.

I sat down with Lieke to learn more about her experience so far, including how her educational career led her here and what she’s learned from the internship.

Can you tell me a bit about your background?

In undergrad, I studied Communication Science and had some exposure to subjects like ethics and philosophy of technology. Studying at a technical university triggered my interest in this field, so I started a Masters in Philosophy of Science, Technology & Society. While I felt the tools and methodologies that you learn in philosophy are important to technology and business, I realized I didn’t want to go into pure philosophy as my main profession.

Why is that?

I think of ethical decision making as a skill that’s essential to most — if not all — professions. In order for a company, or a society, to truly build ethical technology, everyone involved in the research and product development process has to be equipped with ethical and responsible problem solving skills.

How did this thinking shape your educational focus?

I wanted to think about ethical problems with an emphasis on how we can apply methodologies from ethics and philosophy to contemporary issues. So, I pivoted to a Digital Business & Innovation degree followed by a Masters in Applied Ethics, both of which I’m completing during my internship. By combining these programs, I learned a lot about the opportunities technology provides businesses and the challenges that arise as a result of technological innovation.

Both of those degrees seem really well suited for the field of Responsible Innovation — did you know this was the field you wanted to go into when you chose those degrees?

While I knew I wanted to go into a field that combined ethics and technology, I didn’t know that a team like the Responsible Innovation team existed for most of my academic career. I chose studies based on my interests, but I wasn’t sure what it could bring me in my further career. Then, during my first Masters, a friend of mine gave me a book by Barbara Sher called Refuse to Choose!, which highlights the power of combining seemingly distinct fields. Reading about other people who didn’t choose a specific course and instead studied what interests them made me realize that the most important thing is that your journey makes sense to you. Although my degrees felt pretty haphazard (to others), it made sense to me how these areas complement each other. However, I was unsure about how these would come together in a professional career. So I was excited to find out about Google’s Responsible Innovation initiatives and AI Principles and eventually find a role on this team.

Did your understanding of tech ethics change during your internship?

During my internship I got to sit in on some AI Principles Reviews, a process that assesses proposals for new AI research and application for alignment with our Principles. I’m also working on expanding our body of external case studies so that we can share our learnings with AI practitioners everywhere — my colleague Dr. Molly FitzMorris recently published our team’s first business school case study in partnership with the Berkeley Haas School of Business. I’ve enjoyed working on these case studies because they show how our Principles are operationalized across the whole company.

These experiences deepened my belief that ethical decision making is an important skill for everyone to have, from developers, to designers, and researchers beyond teams like Responsible Innovation. Being on this team has also reinforced that it’s essential to have people tasked with taking deep dives into what the ethical development of technologies like AI should look like, ensuring that other people put those ideas into practice. Ethics aren’t defined or static, so it’s important to have people who devote themselves completely to it.

Can you share any key learnings and takeaways from your internship?

Stay eager to learn, and always ask a lot of questions. Find what genuinely interests you, and don’t be afraid if that strays from traditional or linear career paths; even if those areas don’t seem directly related, interdisciplinary skills and thinking are incredibly valuable.

And if you’re interested in going into tech, don’t limit yourself to purely technical fields. These days, technology is interwoven into almost all aspects of our everyday lives. Understanding the human and cultural components of new technology is essential to understanding its broader impact — and ensuring that it is really serving everyone.

How this Googler lifts up Indigenous communities

Maria Running Fisher Jones first learned about balancing checking accounts and filing taxes at age 7 — thanks to her primary school teacher. Though finance didn’t end up being her calling in life, education has been a consistent theme throughout her career. She first studied education, even earning her master’s degree, but ended up finding a home in law.

Now as senior corporate counsel in Google Cloud, Maria also takes time to partner with Googlers and people in her community to raise awareness of issues that are impacting Indigenous communities in the United States, like the one she grew up in, and expand opportunities for Indigenous-owned businesses. I chatted with Maria over Google Meet to hear her story and learn about how education has always been a cornerstone in her life.

Can you tell us a bit about yourself?

I was raised by a single mother on the Blackfeet Indian Reservation in Northwestern Montana, a community struggling with a 69% unemployment rate. The estimated poverty rate of Native Americans living on reservations is nearly double the national average and the highest in the country.

My family saw education as a way to lift ourselves and our community — a way to learn and gain access to connections to give back. My mother ingrained the value of education in me deeply: I vividly remember a time when she wouldn’t allow me to participate in a basketball game because my grades had slipped. Even worse, my mother made me tell my coach and teammates the reason I was to miss the game. It’s those life lessons that have brought me to where I am today.

The more I learned about the tech industry, the more I discovered how much it could be used for good.

How did you get into law?

I didn’t initially anticipate practicing law as a career. Entering college, I was set on a degree in education with a plan to teach high-school English, thanks to the influence of my primary school teachers.

While studying for my master’s in education, I became particularly interested in educational disparities, like why are some children afforded a better education and more resources than others? I began researching laws to educate myself and started to realize that a law degree could help me affect positive change. In some sense, I really fell into a law degree by virtue of following my passions and natural curiosity.

What shaped your interest in tech?

Technology, its importance and impact in the world, wasn’t something I spent much time thinking about while in Montana. Instead of video conferences and emails, I was picking up the phone to connect through a landline or showing up to have a cup of coffee.

But the more I learned about the tech industry, the more I discovered how much it could be used for good. I saw how this was the future and how it could connect my family and community to opportunities in a more equitable way. It’s why I participated in a Wi-Fi connectivity project with GAIN, Google’s Aboriginal and Indigenous Employee Resource Group. It’s how I found the ability to connect my education degrees to tech law. At Google, I’ve been able to do both.

How do you connect your work at Google to the causes you care about?

Giving back and engaging in community is critical in my life. Leaving the Blackfeet Indian Reservation in Montana is still something that pains me to this day. Leaving family has always been a challenge for me, but sharing my culture and raising awareness on issues facing Indigenous people has filled the void of missing home. Since joining Google, I’ve had the opportunity to provide awareness through various channels, including a Talks at Google interview with activist Kimberly Loring HeavyRunner and a Careers on Air virtual event celebrating Google’s Aboriginal and Indigenous communities.

Native Forward, the U.S.’s largest scholarship program for Native students with more than 16,000 recipients from over 500 Tribes, provided the funding to support my law school education. Recently, I was part of a group of Googlers who reviewed its scholarship applications, and I donate monthly via our internal platform that allows for company matching.

In addition to the work I do at Google, I also started a company, TPMOCS, in 2014, specializing in handcrafting children’s moccasins. We employ Native American artisans in rural communities and give a portion of profits to organizations on reservations supporting children in need.

Is there anything else you’d like to share?

During a trip back home to the Blackfeet Indian Reservation, I spent time with family and elders, and had a traditional naming ceremony for my children. I also had time to reflect on my life choices. Some, if given the chance, I would do over, but one that I’ve never second guessed is joining Google. As I speak at events, I’d like Indigeous youth and young professionals to know that you too can pursue a career in tech and still remain true to yourself. Representation matters and working at Google provides me with a platform to highlight interests and issues close to my heart. Google welcomes our voices.

How this Googler lifts up Indigenous communities

Maria Running Fisher Jones first learned about balancing checking accounts and filing taxes at age 7 — thanks to her primary school teacher. Though finance didn’t end up being her calling in life, education has been a consistent theme throughout her career. She first studied education, even earning her master’s degree, but ended up finding a home in law.

Now as senior corporate counsel in Google Cloud, Maria also takes time to partner with Googlers and people in her community to raise awareness of issues that are impacting Indigenous communities in the United States, like the one she grew up in, and expand opportunities for Indigenous-owned businesses. I chatted with Maria over Google Meet to hear her story and learn about how education has always been a cornerstone in her life.

Can you tell us a bit about yourself?

I was raised by a single mother on the Blackfeet Indian Reservation in Northwestern Montana, a community struggling with a 69% unemployment rate. The estimated poverty rate of Native Americans living on reservations is nearly double the national average and the highest in the country.

My family saw education as a way to lift ourselves and our community — a way to learn and gain access to connections to give back. My mother ingrained the value of education in me deeply: I vividly remember a time when she wouldn’t allow me to participate in a basketball game because my grades had slipped. Even worse, my mother made me tell my coach and teammates the reason I was to miss the game. It’s those life lessons that have brought me to where I am today.

The more I learned about the tech industry, the more I discovered how much it could be used for good.

How did you get into law?

I didn’t initially anticipate practicing law as a career. Entering college, I was set on a degree in education with a plan to teach high-school English, thanks to the influence of my primary school teachers.

While studying for my master’s in education, I became particularly interested in educational disparities, like why are some children afforded a better education and more resources than others? I began researching laws to educate myself and started to realize that a law degree could help me affect positive change. In some sense, I really fell into a law degree by virtue of following my passions and natural curiosity.

What shaped your interest in tech?

Technology, its importance and impact in the world, wasn’t something I spent much time thinking about while in Montana. Instead of video conferences and emails, I was picking up the phone to connect through a landline or showing up to have a cup of coffee.

But the more I learned about the tech industry, the more I discovered how much it could be used for good. I saw how this was the future and how it could connect my family and community to opportunities in a more equitable way. It’s why I participated in a Wi-Fi connectivity project with GAIN, Google’s Aboriginal and Indigenous Employee Resource Group. It’s how I found the ability to connect my education degrees to tech law. At Google, I’ve been able to do both.

How do you connect your work at Google to the causes you care about?

Giving back and engaging in community is critical in my life. Leaving the Blackfeet Indian Reservation in Montana is still something that pains me to this day. Leaving family has always been a challenge for me, but sharing my culture and raising awareness on issues facing Indigenous people has filled the void of missing home. Since joining Google, I’ve had the opportunity to provide awareness through various channels, including a Talks at Google interview with activist Kimberly Loring HeavyRunner and a Careers on Air virtual event celebrating Google’s Aboriginal and Indigenous communities.

Native Forward, the U.S.’s largest scholarship program for Native students with more than 16,000 recipients from over 500 Tribes, provided the funding to support my law school education. Recently, I was part of a group of Googlers who reviewed its scholarship applications, and I donate monthly via our internal platform that allows for company matching.

In addition to the work I do at Google, I also started a company, TPMOCS, in 2014, specializing in handcrafting children’s moccasins. We employ Native American artisans in rural communities and give a portion of profits to organizations on reservations supporting children in need.

Is there anything else you’d like to share?

During a trip back home to the Blackfeet Indian Reservation, I spent time with family and elders, and had a traditional naming ceremony for my children. I also had time to reflect on my life choices. Some, if given the chance, I would do over, but one that I’ve never second guessed is joining Google. As I speak at events, I’d like Indigeous youth and young professionals to know that you too can pursue a career in tech and still remain true to yourself. Representation matters and working at Google provides me with a platform to highlight interests and issues close to my heart. Google welcomes our voices.

How Sameer got back into tech and on our Responsible AI team

Welcome to the latest edition of “My Path to Google,” where we talk to Googlers, interns and alumni about how they got to Google, what their roles are like and even some tips on how to prepare for interviews.

Today’s post is all about Sameer Sethi, a lead technical program manager on our Responsible AI team.

Can you tell us a little bit about yourself?

I was born and raised in a Punjabi family in Delhi, India. Growing up, my parents were my role models and the biggest pillars in my life. My passions are trying different foods and drinks and exploring the world with my wife, who I met while traveling.

Walk us through your path to Google.

After completing my Bachelor’s of Engineering in Dublin, I worked as a software engineer at various telecom companies in Ireland. Afterwards, I moved back to India to help take care of my father and ended up opening an Indo-European bakery. While I enjoyed running a small business (especially one dedicated to my love of food), I still wanted to find an outlet for my engineering skills and use them to create a positive impact. So I got my master’s degree in engineering and ventured back into the tech world as a product manager.

I partnered with Google on a project during that time, and having seen my work firsthand, my Google colleagues encouraged me to apply for an open position in Google Fiber. The role tapped into my passion for data engineering, and I could make a difference by helping to provide fast, reliable and fairly priced internet access to everyone. So I applied and got the job.

What’s your role at Google now?

Now, I’m a lead technical program manager on Google’s Responsible AI team. I work with researchers, ethicists and machine learning practitioners to help Google build responsible AI products guided by our AI Principles and the societal impacts of our work.

What do you wish you’d known when you started the interview process?

I read about Google’s interview process online and got the impression that it would be a nerve-racking experience. To my surprise, however, it was quite the opposite. While the interviews definitely required a lot of preparation, all of the interviewers were very friendly, and the process is designed to make you feel comfortable and help you do your best. Looking back, I would have been much less nervous knowing that the interviewers were friendly and there to help me succeed.

What resources would you recommend to prepare for a Google interview?

I’d suggest reading about the hiring process and checking out the Life at Google YouTube channel to hear directly from Googlers about what it’s like to work here, and how to best prepare to apply or interview. And remember, your recruiter is your best ally so take their recommendations. They know the Google hiring process inside out.

Any tips you’d like to share with aspiring Googlers?

I’ll second what many other Googlers have said: Always strive for your best, prepare well and understand that the interviewers are there to help you succeed. Don’t lose hope, and never stop dreaming.

Improving accessibility led this UX researcher to Google

Welcome to the latest edition of “My Path to Google,” where we talk to Googlers, interns and alumni about how they got to Google, what their roles are like and even some tips on how to prepare for interviews.

Today’s post is all about Jerry Robinson, a user experience (UX) researcher on our Central Product Inclusion, Equity and Accessibility team.

What’s your role at Google?

I’m the lead UX researcher on the Lookout team. Lookout is an Android app that uses AI to help people who are blind or have low vision perform daily tasks faster. It can read text and detect different objects within the camera’s field of view. One of my favorite features is the food label mode, which can quickly identify food products — like whether you’re holding a can of chicken or tomato soup.

I conduct research with current and potential Lookout users to find opportunities to make the app more useful. I love this part of my job because I get to hear directly from the people using our products and share what I’ve learned with my teammates. It’s a privilege to be in a role where I can help our product teams better understand our users and carry out Google’s mission to make information universally accessible.

Jerry stands outside next to a sign with the Google logo.

Can you tell us a bit about yourself?

I graduated from Morehouse College in 2004 with a degree in accounting. After working in the banking industry for five years, I decided to go to grad school and find a career where I could make an impact on people’s everyday lives. Also, as someone with a disability living in a world not always designed with them in mind, I was interested in accessibility and ways to support people with disabilities on their terms.

I earned a Master of Science in Information Management and a PhD in Information Science. My dissertation was focused on accessible design from the perspective of people with physical disabilities finding their own ways to adapt to inaccessible situations in their everyday lives.

How did the application and interview process go for you?

I met a Googler at an assistive technology conference a few years earlier who told me about the open role. I expressed interest and connected with a recruiter, and eventually received a referral from another Googler.

My biggest concern during the interview process was communication. I have a distinct speech pattern because of my cerebral palsy, and I’ve always been concerned that potential employers might hold that against me. However, I knew that Google had an inclusive work environment. And I was confident in my ability to conduct good UX research.

The interview process actually assured me that I was a strong candidate. My interview committee asked tough questions, but they were extremely thoughtful and kind. One of them told me to think of the interview more as a conversation, while another complimented me on my presentation. I felt a level of respect from the very beginning that put me at ease and made me more certain that I wanted to work here.

Jerry smiles and sits in a Google micro-kitchen.

Jerry in a Google office micro-kitchen.

What inspires you to come in (or log on) every day?

I’m inspired by all the Google UXers I work with who are passionate about designing for everyone. Google, and the tech industry overall, needs people who are dedicated to making accessible design the norm rather than an afterthought.

What resources did you use to prepare for your interview?

My recruiter was incredibly helpful. He gave me tips about what to communicate during each interview round, including how best to present the scope, complexity and impact of my work. I practiced my final presentation several times before my last round of interviews to build up my confidence. And I went to bed early the night before to make sure I felt rested.

Any tips to share with aspiring Googlers?

Do all that you can to prepare, but also be confident in what you bring to the table. Know that you’re going through the process because you’re already a qualified candidate. Remind yourself that as often as you need to.

How Googlers are honoring Hindu Heritage Month

This year, the Hindu chapter of Google's Inter Belief Network (IBN) employee resource group is honoring Hindu Heritage Month and the many important festivals happening this month, including Navaratri (Sept. 26 - Oct. 5), Dussehra (Oct. 5) and Diwali (Oct. 24).

To help bring more awareness to key moments like Diwali, Google Registry partnered withCoHNA, a coalition representing the Hindu community of North America, earlier this year to launch Diwali.day — a secure domain to learn more about the history and traditions surrounding Diwali.

I sat down with fellow members of the IBN Hindu chapter to learn a bit more about their traditions, and how they are celebrating the festive season.

How Googlers helped Afghan newcomers seek asylum

Abdul[b874a5]has spent the past two hours filling out paperwork. “Today, I woke up at 7 a.m. because I was so excited,” he says. (He didn’t have to be here for six and half more hours.) “It’s been going really well. The process has been very organized, and everyone is very nice.”

We’re at a legal clinic, which was held at Google’s Pier 57 office in New York on September 20. Staffed by volunteers from Google and Accenture, the goal is to help Afghan newcomers like Abdul fill out Form I-589, a key document in the application for asylum in the United States.

The clinic is being hosted by the CEO Council for Welcome.US, an organization that supports people seeking refuge in the U.S. Earlier this year, Google CEO Sundar Pichai and Accenture CEO Julie Sweet took on the roles of co-chairs, and they’ve stopped by to meet Afghan newcomers and thank the volunteers for their efforts.

Form I-589 is a dozen pages long and includes questions about whether an applicant has experienced threats or mistreatment and fears being harmed if they return to their home country.

So, at a table surrounded by people he’s only just met — including Sundar — 20-year-old Abdul shares his story. He speaks English well, but opts to have a translator present to ensure the details are communicated as accurately as possible.

Together, they explain that in 2021, Abdul, a student and dental assistant in Afghanistan, was approached by members of the Taliban who tried to force him to work for them. They knew he had relatives working for the U.S. government, which made him a target. They threatened to kill him if he didn’t do as they asked. Still, Abdul refused. He searched for safe haven outside of Afghanistan, and arrived in the U.S. when the country airlifted thousands of Afghans out in August last year. Since then, the Taliban has repeatedly interrogated Abdul’s parents about his whereabouts, which has forced his family to move to another district in Afghanistan.

“It was incredibly moving to hear his story,” says Ariel Devine, the Google attorney volunteer helping Abdul capture this information in his application. “Applying for asylum is an overwhelming process to navigate, and lending my legal skills is one way I can provide support. We’re part of welcoming these Afghan newcomers into our country, and showing Abdul there are people invested in his application was a tremendous honor and responsibility.”

People seated at tables with signs that says 'Welcome.US' and 'Human Rights First' in the background.

Volunteers helping Afghan newcomers fill out Form I-589 at Google’s Pier 57 office.

More than 80 people from Google and Accenture volunteered for the legal clinic and participated in a comprehensive training created by partner organization Human Rights First, to familiarize them with the situation in Afghanistan, the asylum application process and special considerations for this community.

“Attorneys are paired with non-attorney volunteers, who can help provide administrative and logistical support, as well as an interpreter,” explains Googler Mistral Myers, one of the lead organizers of the event. “We have newcomers joining in person and virtually on Meet. When the application is completed, it’s dropped off to additional volunteer attorneys in a separate room for an extra review. This allows them to remain unbiased, having never met the applicant, and ensure the information is filled out correctly.”

Sundar, Nazanin, and Anya standing in a group and speaking; Anya is gesturing with her right hand.

Google and Alphabet CEO Sundar Pichai speaks with Welcome.US leaders, including CEO Nazanin Ash (left) and President and COO Anya McMurray (right).

Then, applicants have their picture taken. On the other side of the room, Googler Thani Chettiyar is snapping passport photos of newcomers, a necessary component for each person on an asylum application.

He shares what brought him here today. “I found out about it on the internal volunteering opportunities site,” he says. “Though I didn’t have to do anything like this, the immigration process was extremely complicated. I wanted to do what I could to help.”

He takes the passport photos on his Pixel and prints them on a compact photo printer. Next to it is a list of typed instructions — and another page full of handwritten ones. “The person who did this in the morning session wrote these out to make the process easier,” Thani says. “It’s complicated — you have to download two different apps — but I figured it out eventually. Did you see the one I took of the baby?”

He points to an adorable photo paperclipped to the top of an application form. A few feet away, the baby is still there — sound asleep in her stroller beside her mom in an area surrounded by children’s toys. The Pier 57 events team had set up the area for kids to play while their parents participated in the legal clinic, getting toys, books and games donated — and even donating some toys from their own children.

A space in a Google office with a couch, a table and chairs for kids with a chalkboard top that's covered in books and toys, two baskets filled with toys, and various toys and children's books scattered across two side tables and the floor.

The play area at the legal clinic.

By the end of the clinic, volunteers had helped 22 Afghan applicants and their families with their asylum applications. “We're hopeful that Welcome.US and Human Rights First can use this clinic partnership as a model to help future newcomers, including those from Ukraine when they arrive on our shores,” Mistral says.

Google.org is continuing to provide support to Welcome.US with funds, volunteers and digital tools. “We’re contributing an additional $250,000 and technical assistance to help Welcome.US build a legal platform to scale much-needed asylum application support to vulnerable new arrivals,” says Google.org Senior Manager Kelsey Ford. “And, we’re already planning to host more virtual legal clinics and hiring fairs where Googlers can volunteer.” Google.org has also contributed 30,000 Pixel devices and 10,000 laptops that are being distributed to resettlement agencies to be given to newcomers.

It’s something that makes you a better Googler, a better team player and better at the work that you do every day.

As Googler Rana Ibrahem reflects on the day at the clinic, she’s proud to have been able to make an impact, especially as a non-attorney: “My parents are Egyptian immigrants, and when they came to New York, they were aided entirely by other regular people just doing their bit.”

Rana’s “bit” was assisting a newcomer with their asylum application virtually. “I knew the Afghan people were resilient, but what I saw so clearly was people who have suffered so much and still have so much hope and courage to fight for their right to live a life of self-determination and freedom,” she says.

The experience has taught her a lot about Google, too. “I recently hit my one-year mark here, and the thing that impressed me the most is that this company really values taking opportunities to give back,” Rana says. “It’s something that makes you a better Googler, a better team player and better at the work that you do every day.”