Tag Archives: DoubleClick Search

The Search Agency saves times and discovers insights at scale with executive reporting from DoubleClick Search

The search marketing landscape can change quickly and marketers need tools that can adapt just as fast - to understand immediate opportunities, and react if necessary. Late last year, we announced executive reporting from DoubleClick Search to give marketers the ability to see their campaign performance quickly, across their entire business or in any specific view. Today, we’d like to highlight how a top digital agency has found success with our tools to increase efficiency and get a better handle on their business.



With hundreds of clients around the globe, The Search Agency’s leaders were finding it increasingly hard to keep an eye on the health of their business. Keen to quickly understand the performance while eliminating time-consuming monthly and quarterly reporting tasks, they adopted executive reporting from DoubleClick Search to help oversee company’s interests.

The team needed a way to get the big picture—fast. They also had to have details such as monthly and quarterly reports of all the agency’s business, aggregated for industries or individual clients, with in-depth costs by month, quarter or device.

“That kind of detail is essential for day-to-day work, but also for quick KPIs,” says Wiratunga. “If I’m walking into a board room with my department leads about a certain client or if I get called into a meeting with 15 minutes to prep, I need a way to see—on the fly—exactly what’s happening with an account and all of its issues.” 

After implementing executive reporting, Wiratunga was able to save multiple hours each month and quarter by eliminating repetitive reporting tasks for his team, and focusing them instead on more strategic work. He was also able to prepare for client escalations on short notice as needed. To get the full scoop on The Search Agency’s success, read the full customer story here.

Learn DoubleClick Search fundamentals: join an upcoming webinar

If you're interested in developing your DoubleClick Search expertise, try our online eLearning and certification, then join our upcoming webinars to learn more. Register through the Training page in the DoubleClick Search Help Center (sign-in required). While you’re there, you can also learn more about our latest product releases.

DoubleClick Search Fundamentals eLearning and Certification 
Get an overview of how to manage large search campaigns in DoubleClick Search. This online, self-paced training course is designed for new and current DoubleClick Search users who want to understand the basics of campaign management, reporting and bid optimization.




Review the material, test your knowledge, and print out your certification when you pass. The course and exam are now available in select languages, including Spanish, Japanese, German, and Portuguese-Brazilian – try it today. Register



Upcoming webinar: Using Analytics Data Successfully in DoubleClick Search – 3/11 
Join this webinar to learn more about Analytics best practices, analyzing Analytics data in DoubleClick Search and how Analytics integrates with specific features, such as formula columns, bid strategies and rules. Co-led with our Analytics trainer. Register

Pre-recorded webinars available 
In case you missed a previous webinar, check out the recorded webinars page in our Help Center – you might be able to find a pre-recorded session ready to watch. We offer numerous videos, including previous New Feature Trainings, as well as videos on the Performance Bidding Suite, Reporting, Campaign Management, and more.

For more DoubleClick Search training updates, stay tuned on the DoubleClick Search blog, or follow us on Google+.

Posted by the DoubleClick Search Team

Introducing the DoubleClick Search Commerce Suite: A smarter, faster, product-centric layer to search management


Here at DoubleClick Search, we’ve been focused on developing tailored solutions for retail advertisers  -- delivering the scale, performance, and speed our customers need to maximize revenue for their businesses. Today, we’re excited to introduce the DoubleClick Search Commerce Suite, a robust toolset offering a smarter, faster, product-centric layer to search management. The suite is comprised of solutions that help you automatically create and update text ad and PLA campaigns based on your product catalog, leverage real-time data to optimize against your product or category-level business goals, and measure it all with flexible, product-based reports.

Putting “product” at the core of commerce investments
We designed the DoubleClick Search Commerce Suite with products at the core, letting you efficiently build, manage, and optimize campaigns by seamlessly integrating with your existing product investments. As the only platform directly integrated with Google Merchant Center, we make your product inventory visible and accessible within DoubleClick Search -- meaning there’s no need to navigate a separate interface, manage a manual upload, or wait for a separate team to deliver product feed data. Instead, anyone on your marketing team can act on live updates, as they happen.

For example, inventory-aware campaigns uses this live product information to automatically create and update text ads, keywords, and bids based on real-time changes to your Google Merchant Center feed -- inclusive of updates to pricing, availability, product descriptions, and more -- with no extra work, and at no extra cost to set up.

For ATG Stores, an ecommerce company for home goods, the ability to directly interact with Google Merchant Center data in DoubleClick Search was crucial in allowing the team to quickly iterate across their four million SKUs. “Inventory-aware campaigns have been a game changer,” says Tom Heffernan, Search Marketing Manager for ATG Stores. “It’s impressive to see that what would previously have taken a full week to do is now being updated in the system in less than an hour.” In addition to time savings, this smart automation also helped the team take advantage of broader long-tail keyword coverage to widen reach and uncover incremental revenue. As a result, ATG Stores tripled their return on ad spend (ROAS) for their inventory-managed campaigns.

Today, we’re extending the power of this product-centric automation with two new capabilities for Product Listing Ads (PLAs):

  • Dynamic Product Listing Ads creation, an extension of inventory-aware campaigns, lets you automatically generate and update PLA campaigns in real time, based on your Google Merchant Center feed.
  • Product Listing Ads optimization with intra-day bidding based on the freshest data lets you react quickly to changes in the market -- executing bids to meet your ROI goals on both high-volume products, as well as the long tail.

Dynamic Product Listing Ads creation
In addition to your text ads, you can now dynamically manage your PLA campaigns using the same, seamless workflow you use for the rest of your campaigns  -- ensuring you’re always up to date, maximizing coverage, and driving better ROAS and volume.

Already, advertisers are seeing the benefits. “The ability to auto-generate PLA campaigns from existing product inventory drastically simplifies our setup process,” said Carissa McStay, Associate Manager at global marketing firm The Search Agency. “I was able to generate new PLA campaigns with over 1000 ad groups by product type in a matter of minutes -- not only saving us hours of time, but ensuring that our new customers see the most compelling ads that are relevant to them.”

Product Listing Ads optimization (beta)
Our Performance Bidding Suite offers the flexibility to optimize from a variety of signals and conversion sources including formula columns, external data (like calls), and Google Analytics goals; now, these same powerful bidding algorithms extend to your PLA campaigns. With more product-level information available, DoubleClick Search bid strategies can fine-tune bids on high-volume products to drive the most revenue, as well as handle the long-tail products that may receive less traffic.

And like with the rest of DoubleClick Search bid strategies, PLA bid strategies benefit from access to the same real-time data, with bids based on up-to-the-minute conversions to capture every new opportunity. This allows advertisers to respond to market changes at the drop of a hat -- even during the busiest holiday shopping days like Black Friday, Cyber Monday, or Valentine’s Day.

As the global leader in performance marketing, iProspect understands that speed is often the difference between seized and missed opportunities for retail clients. "Real-time is the future of retail, and DoubleClick is leading the way with the ability to optimize from real-time conversion information,” says Jeremy Hull, Director of Bought Media at iProspect. “With fast, accurate data, DoubleClick Search offers clients the tools they need to optimize throughout the day as traffic shifts occur.”

Just the beginning
This product-centric focus will continue to guide our feature development, helping us quickly innovate additional tools that will drive revenue for the ecommerce business. To learn more about upcoming DoubleClick Search Commerce Suite developments in easy workflows, insightful reporting, and new technology integrations and partnerships, stay tuned to the DoubleClick Search blog, or follow us on Google+.

Success with DS series: Advanced features in executive reporting

This is the third post in our "Success with DS" series, highlighting tips and tricks around key DoubleClick Search features. Today’s submission is from Stephanie Bean -- DoubleClick Search Technical Product Specialist, and highlights some of the advanced capabilities of our newest launch -- executive reporting. 

We recently launched executive reporting -- a powerful new way to create custom visual reports to analyze data and share with your end clients, teammates and managers. As you sit down for a slice of pumpkin pie for the holidays, consider whipping together some useful pie, line and bar charts!

Executive reporting offers a number of advanced features that make holistic campaign reporting and analysis even more powerful. Today we’ll talk about two of them: downloading data and merging objects.

Download and share reports easily: 
Let’s say your management team is requesting a monthly report to understand how campaigns are performing, but they want something they can decipher at a glance, not a spreadsheet full of numbers. What should you do? This is a great use case for executive reporting. You can segment and visualize the data as needed in the DoubleClick Search UI, download the report, and quickly share it with management.

Tip: Reports can be downloaded as Microsoft Excel, but don’t forget about the option of saving or printing as PDF!



Merge objects to see trends across campaigns: 
While executive reporting includes all your search-based metrics, including engine stats, Google Analytics metrics, Floodlight columns, formula columns, and labels, we understand that you may want to analyze them across different lines of business within a single chart. Perhaps management wants to see how brand vs. non-brand terms are performing across your retail business. When multiple advertisers are included in one report, executive reporting identifies objects with the exact same name, such as Floodlight columns and labels, and merges them.

Tip: To take advantage of opportunities with merging, consider implementing a consistent naming convention for your labels across advertiser accounts.

Happy reporting!

Success with DS series: Shortcuts to time savings with automated rules

This is the second post in our "Success with DS" series, highlighting tips and tricks around key DoubleClick Search features. Today’s post comes from Vijay Reddy, DoubleClick Platform Solutions Consultant.


Last time, we heard Technical Specialist Emily Brodman talk about how you can enjoy the rest of your summer vacation with inventory-aware campaigns that automatically create and update your search campaigns, based on your Google Merchant Center feed. But now summer's gone, and Halloween's just around the corner. We figured you could use some of the time you save after implementing the automated rules below to put the finishing touches on your costume.



You may already know the basics of automated rules. You may know that it’s an easy, reliable way to save time by automating the tasks you do everyday. But did you know you could use rules to detect a downward trend in your campaign volume, increase your budget to reverse the trend, and to label keywords for easy reporting. Too good to be true? It’s not. We’ll start small and work our way up to doing exactly that. Navigate to the campaigns tab of a particular engine account, select a couple of campaigns you want the rule to apply to, then configure as follows: 1) Set your condition


2) Set your action to “Notify only”


3) Schedule the rule to run and click “Save rule”

Easy as 1,2,3 (literally)!


Tip: The date range your condition is evaluated over is the date range of the view you created the rule from. You may be thinking, “This is great and all...but in the real world, different campaigns have different volumes. Does this mean I have to create a new rule of every campaign?”
Formula columns to the rescue!  
Instead of triggering off a static click threshold, let’s create a formula column that detects a trend in click volume: Create a formula column called “% Change Clicks.” You can copy the below formula: to_percent((Clicks.for_Date_Range(Yesterday()) -Clicks/num_days())/(Clicks/num_days())) Now recreate the previous rule, but this time trigger off the formula column you just created:

You now have rule that detects if yesterday’s clicks have dropped more than 30% below the trailing 7 day average! Tip: If you liked that formula column, you can see several more creative examples of formula columns in action here.Now, as Emeril  would say, “Let’s kick it up a notch!” Our rule currently just notifies us that volume is trending down, but it doesn’t actually do anything about it. Enter Actions!
Different object types have different actions available. For example, a rule on keywords would have the option to change its landing page or max CPC. Rules on campaigns have their own menu of actions. Since the rule in question is detecting a drop in click-volume, it may make sense to bump up the campaign’s budget in an attempt to get volume back up. Just model your action like below:

Mission accomplished! What’s that you say? You want MORE automation? I thought you’d never ask. Extra Credit:
If you thought Rules +formula columns was a powerful combo, wait till you throw labels into the mix. Try creating a parallel rule  that runs with the same condition as the previous rule, but instead of increasing budget it adds a label (e.g. “Budget Auto-Increased”). Now go back to the first rule and add NOT having that label as a condition for the first rule. This effectively means the each campaign can only be auto-increased once. What other creative ways can you think of to combine rules, formula columns, and labels?

Dialing up better measurement: Announcing integration with top call tracking services

Today, we’re happy to announce new integrations that make it even easier for DoubleClick Search customers to track and report on conversions that happen via phone after interactions with search ads. Recent research shows that over half of smartphone users are taking advantage of click-to-call ad features from Google and others. In addition, around 7% of all mobile searches result in a phone call to a business, so understanding the impact of call data is important to analyzing and optimizing campaign ROI.


Ever since DoubleClick Search introduced the Conversions API, advertisers have been able to upload and report on the offline activities and conversions that make sense for their business, and take advantage of those insights in near real-time. Now we’re happy to announce official integrations with many of the major call tracking service providers in the US, EMEA and Australian/SEA markets.






Australia/SEA: AVANSER


We’re continuing to evaluate other providers for integration on an ongoing basis.


How advertisers and agencies benefit
Cramer Krasselt, an ad agency based out of Chicago, had historically used a number of tactics to measure offline conversions that resulted from their online campaigns. “We knew a lot of conversions were happening where the primary conversion occurs offline,” mentions Rocky Yost, Senior Analyst at Cramer Krasselt, “but we didn’t have an easy way of connecting it to our online campaigns.”


Yost continues, “Because of call tracking integration into DoubleClick Search technology, we now have one place to get reporting. And because it’s automatically uploaded into DoubleClick Search, conversions from customer calls are now also a part of DoubleClick Search bidding models. This integration has improved ROI by decreasing cost per click, giving us better positioning in search results, and in general, the bid management system is able to make a better choice because it has a more complete picture of completed transactions.”


Moreover, advertisers are able to see these conversions in near real-time, and can use the insights gained in both reporting and automated bid optimization immediately, instead of waiting 24 hours or more. As always, all reporting is aggregated and anonymous, and these conversions are not used to target advertising.


Continuing to invest for the future
We’re currently planning the next extensions of the Conversions API and offline conversion tracking. Stay tuned to the blog and our Google+ page for more.