Tag Archives: COVID-19

What emergency funding means for publishers around the world

Established in 1904 in Oklahoma, the Lawton Constitution is one of more than 5,600 recipients of the Google News Initiative Journalism Emergency Relief Fund (JERF). Committed to serving local community journalism, the newspaper’s publisher, David Stringer, knows how difficult it is to fulfill its mission even with best intentions. “No matter how low the cost, we know that some residents want to read the paper but simply can’t afford it,” he says. So the Lawton Constitution has used JERF funds to subsidize half the cost of a subscription for those in need who want to stay informed, giving the community access to important information and building relationships for the future.

In South Korea, Kim Hong-tak from the Jeonnam Ilbo is using JERF funds to highlight the resilience of the local businesses affected by COVID-19. The publication has created a designated column focused on local small and medium sized businesses to highlight their strengths and values and serve as a bridge to connect them to the right government agencies for further support.

In the United Kingdom, DC Thomson used the funding to support new content teams to help generate 10,000 subscribers during lockdown. In Argentina, El Diario published an editorialdescribing how the funding will allow them “to continue..to keep the voices of the city and the region alive”. And, In Canada, Narcity Media will use the funds to increase their staff by hiring at least 1-2 new reporters. 

These are a handful of stories among many we received since launching JERF in April. When COVID-19 was turning the world upside down, we didn’t know what to expect. The intent was simple: help address a very real need from local publishers and news sites globally that are facing financial hardship as a result of the economic and advertising downturn. 

In the last few months, we have provided $39.5 million in funding to more than 5600 publishers in 115 countries. The money is being applied in diverse and creative ways, from ensuring basic reporting needs and giving emergency stipends to allow reporters to cover the crisis, to driving audience engagement and generating subscriptions.

Journalism Emergency Relief Fund infographic 1.jpg

Within two weeks of our announcement, we received more than 12,000 applications. The massive response gave us the opportunity to understand what “local” means in different parts of the world, and how dynamics ranging from newsroom size to ownership structure can differ depending on the region and the kinds of communities served. For instance, the average newsroom size varied from 20 in Asia Pacific to eight in North America. 

Journalism Emergency Relief Fund infographic 2.jpg

We learned from publishers that advertising continues to be the sole source of revenue for most JERF recipients, with 50 percent claiming to be totally advertising dependent. A survey we carried out also showed that less than 30 percent of recipients operate some form of a paywall, while less than 18 percent rely on community contributions or memberships to support their journalism. That situation is changing, though, with 60 percent of the recipients planning to diversify their revenue streams by developing subscription, membership or contribution models. 


Additionally, around 20 percent of publishers told us they are prioritizing a need for cultural change that includes a focus on diversity, equity and inclusion as well as organizational and business management.


The pandemic has affected everyone, and local news organizations have been at the forefront in helping their communities navigate COVID-19. At the Google News Initiative, we are trying to play our part with this funding and other initiatives as we all work towards the common goal of a sustainable, innovative and diverse news industry globally.

Ride easy with new biking features in Google Maps

People across the world are opting to hop on their bikes—especially with summer arriving in many parts of the world and more people looking for safer ways to get around. Since February, requests for cycling directions in Google Maps have jumped by 69 percent—hitting an all-time high last month. Whether people are hitting the road to get their heart pumping or commute safely during COVID-19, we’re making it easier for cyclists everywhere to get on their own bike or a shared one. 

 Ten years ago, we introduced biking directions in Google Maps. Now it’s available in nearly 30 countries around the world and millions of people use it every day. As biking habits change, especially as things evolve with COVID-19, we’re constantly updating this information to help you uncover the most reliable bike route.


Raise the (handle)bar on biking routes  

To give you the most up-to-date bike route, we use a combination of machine learning, complex algorithms and our understanding of real-world conditions based on imagery and data from government authorities and community contributions. We also consider various forms of bike lanes and nearby streets that might be less friendly for your two wheels (like tunnels, stairs and poor surface conditions) so you can have the best and smoothest biking route. You can also see how flat or steep your route will be, so you’ll know if you’re in for an easy breezy ride or one that will really get the heart pumping. 

However, the best route can always change and we are hard at work to reflect new information. For instance, due to COVID-19, many cities are adding and widening bike lanes to encourage cycling and accommodate more riders. We’re already working to integrate hundreds of thousands of new bike lanes in the coming months. Local government agencies can provide this data through our Geo Data Upload tool to have their latest bike lane information reflected in Google Maps. 


Gear up for new docked bikeshare directions in 10 cities

As more people choose to cycle, they’re buying new bikes, fixing up old ones and turning to bike sharing options. In fact, worldwide search interest for “bike repair near me” hit an all-time high this month—more than double what it was last year. 

For riders opting to use bike sharing, we’re rolling out more detailed information. Over the last several years, we’ve launched a dockless bike and scooter integration with Lime in more than 100 cities and introduced real-time docked bikeshare information to help travellers in select cities locate bike sharing stations and real-time availability. With bikeshare providers seeing sharp increases in usage during COVID-19, it’s even more important to quickly and easily check how many bikes are available at the station you’re headed toward and if there are docks available to drop off your bike near your destination. 

Starting today, when you look up biking directions, you’ll see end-to-end directions that include docked bikeshare information. Steps will include detailed walking directions to bikeshare stations near your starting point along with live bike availability, turn-by-turn cycling directions to the bikeshare station closest to your destination with live dock availability, and, finally, walking directions from there to your final destination. And, for some cities, Maps will show you links to open the relevant bikeshare app to book and unlock the bike.

docked-bike-full.gif

New docked bikeshare directions coming to 10 cities.

Rolling out over the coming weeks, you’ll find docked bikeshare directions in these 10 cities, thanks to our partnership with Ito Worldand bikeshare partners around the world. We’re actively working with additional partners to bring this functionality to more cities in the coming months. 

  • Chicago, U.S. (Divvy/Lyft)
  • New York City, U.S. (Citi Bike/Lyft)
  • San Francisco Bay Area, U.S. (Bay Wheels/Lyft)
  • Washington, DC, U.S. (Capital Bikeshare/Lyft)
  • London, England (Santander Cycles/TfL)
  • Mexico City, Mexico (Ecobici)
  • Montreal, Canada (BIXI/Lyft)
  • Rio De Janeiro, Brazil (Bike Itaú)
  • São Paulo, Brazil (Bike Itaú)
  • Taipei and New Taipei City, Taiwan (YouBike)

As with any mode of transportation right now, cleanliness and safety are top of mind. All of our bikeshare partners have taken steps to increase their cleaning protocols during COVID-19. Please check with your local partner to learn about their latest safety measures. And as always, we encourage you to follow local health and safety guidelines—no matter how you’re getting around. 

A new skills partnership for Singaporeans

Singaporeans have built one of the most competitive economies in the world. But right now, the country’s workers are facing a challenging outlook. There are fewer jobs available, while the jobs that are available require different skills. COVID-19 means more people are working from home, more roles are reliant on technology, and more small businesses are adopting digital tools—trends that we know will continue beyond the pandemic.  

Today, in partnership with several government agencies, we’re launching Skills Ignition SG: a Grow with Google program that will help 3,000 Singaporeans and permanent residents get the skills they need for changing technology and a shifting job market. 


Learning skills, building experience


Skills Ingition SG has two elements. One is a six-month vocational course for mid-career job seekers, designed to teach them skills in digital marketing and cloud technology and give them the chance to earn professional certificates recognised around the world. 


The second element is a ‘place and train’ program, where participants will do three months of online training before moving on to six months of work experience with employers. 

To kick off the placement program, we’ll be offering 100 Singaporeans work experience with Google, across a range of different roles. The remaining 500  placements will be offered in batches by our agency partners, including Dentsu Aegis Network, Publicis and Omnicom Media Group, and we’ve also secured commitments from Sephora, financial technology company FNZ, travel start-up RedDoorz and local furniture retailer Castlery. We’ll continue to open up new opportunities, and we’re asking more companies to join the program and create job placements in their own workforce.  

Skills Ignition SG_Infographics V7-01.jpg

For Google, Skills Ignition SG is the next step in our long-standing commitment to Singapore, a commitment we’re deepening in response to the pandemic. 

Empowering Singaporeans today, for tomorrow


In January, we renewed our Code in the Community program with the Infocomm Media Development Authority, bringing free coding classes to 6,700 students aged eight to 16, and in April, together with UOB, we expanded our SME Leadership Academy to help 4,000 small businesses from the retail, tourism and food and beverage sectors. We’re also working with nonprofits to support SMEs, seniors, migrant workers and the most disadvantaged in society. Over the past few months, we’ve given about US$760,000 in Google.org and data center grants to local charities and NGOs, as well as providing $1.6M in ads credits to small businesses and government agencies. 


Looking ahead, we feel a responsibility not just to help Singaporeans get through COVID-19, but to empower them for the longer term—so that when the job market recovers and opportunities are available, they have the ability to transition into new kinds of jobs. 


Singapore was the first office we opened in Southeast Asia, back in 2007. Today, it’s our headquarters in Asia Pacific, and a community we love being part of. We’re going to do all we can to help Singaporeans rebuild and emerge stronger from this crisis.


Tools for language access during COVID-19

Translation services make it easier to communicate with someone who doesn’t speak the same language, whether you’re traveling abroad or living in a new country. But in the context of a global pandemic, government and health officials urgently need to deliver vital information to their communities, and every member of the community needs access to information in a language they understand. In the U.S. alone, that means reaching 51 million migrants in at least 350 languages, with information ranging from how to keep people and their families safe, to financial, employment or food resources.

To better understand the challenges in addressing these translation needs, we conducted a research study, and interviewed health and government officials responsible for disseminating critical information. We assessed the current shortcomings in providing this information in the relevant languages, and how translation tools could help mitigate them.

The struggle for language access 

When organizations—from health departments to government agencies—update information on a website, it needs to be quickly accessible in a wide variety of languages. We learned that these organizations are struggling to keep up with the high volume of rapidly-changing content and lack the resources to translate this content into the needed languages. 


Officials, who are already spread thin, can barely keep up with the many updates surrounding COVID-19—from the evolving scientific understanding, to daily policy amendments, to new resources for the public. Nearly all new information is coming in as PDFs several times a day, and many officials report not being able to offer professional translation for all needed languages. This is where machine translation can serve as a useful tool.  

How machine translation can help

Machine translation is an automated way to translate text or speech from one language to another. It can take volumes of data and provide translations into a large number of supported languages. Although not intended to fully replace human translators, it can provide value when immediate translations are needed for a wide variety of languages.

If you're looking to translate content on the web, you have several options.


Use your browser

Many popular browsers offer translation capabilities, which are either built in (e.g. Chrome) or require installing an add-on or extension (e.g. Microsoft Edge or Firefox). To translate web content in Chrome, all you have to do is go to a webpage in another language, then click “Translate” at the top.

Use a website translation widget

If you are a webmaster of a government, non-profit, and/or non-commercial website (e.g. academic institutions), you may be eligible to sign up for the Google Translate Website Translator widget. This tool translates web page content into 100+ different languages. To find out more, please visit the webmasters blog.


Upload PDFs and documents

Google Translate supports translating many different document formats (.doc, .docx, .odf, .pdf, .ppt, .pptx, .ps, .rtf, .txt, .xls, .xlsx). By simply uploading the document, you can get a translated version in the language that you choose.


Millions of people need translations of resources at this time. Google’s researchers, designers and product developers are listening. We are continuously looking for ways to improve our products and come to people’s aid as we navigate the pandemic. 

The show goes on: Australia’s theaters go digital

Griffin Theatre Company, in Sydney’s bustling Kings Cross, has  produced new Australian plays and welcomed theater-goers since 1978. In March, like many performing arts organizations in Australia, Griffin had to close its doors—but it was determined to figure out a way for the show to go on. 


With help from Google’s Creative Lab, Griffin Theatre Company created what their Artistic Director Declan Greene calls “theater, but not as you’ve seen it before.” Their piece, “Thirsty!” is an interactive techno-noir detective thriller, streamed on YouTube, which requires the audience to look for clues to assist the actors. We partnered with Declan and his team to develop #Poll, a Chrome Extension that asked viewers to participate and help shape the narrative inside the live comments stream.


Across three nights in May, this “made for digital” performance was streamed live alongside equally experimental works from The Last Great Hunt and Sandpit. The Last Great Hunt’s show refashioned a living room as a live production space—complete with cardboard props and wall-mounted projection, while Sandpit responded directly to audience comments.

In a world where people can no longer always gather in large groups, Griffin Theatre Company is one of several partners that Creative Lab has helped as they adapt theater experiences, explore new kinds of live performance, and use digital tools to get audiences more involved. Working with organizations right across Australia, including Opera Queensland, we’ve developed a first-of-its-kind Performance Guide to support the broader arts community, with guidelines on how organizations can create works for online audiences, including information on live streaming, ticketing, promotion and more. The guide also shows arts organizations how to add donation links to their business profile on Google, letting people know how to help them with their rebuilding efforts. 


In addition to the Performance Guide, we’ve provided general support to cultural organizations to help them stay in touch with audiences around the world. Last month, Google Arts & Culture announced the launch of “Connected to Culture”—a multi-language digital toolkit to help organizations keep their cultural programs going online. We’ve hosted training for organizations like the Australia Counciland Create NSW, walking them through the process of creating ‘made for digital’ work and sharing what we’ve learned so far. 


It’s been a privilege to work with partners like Griffin Theatre Company, and inspiring to see their creativity shine even in adversity. As theater doors slowly open again, we’re looking forward to continuing to work with Australian cultural organizations on new possibilities for their work and their audiences. 


The show goes on: Australia’s theaters go digital

Griffin Theatre Company, in Sydney’s bustling Kings Cross, has  produced new Australian plays and welcomed theater-goers since 1978. In March, like many performing arts organizations in Australia, Griffin had to close its doors—but it was determined to figure out a way for the show to go on. 


With help from Google’s Creative Lab, Griffin Theatre Company created what their Artistic Director Declan Greene calls “theater, but not as you’ve seen it before.” Their piece, “Thirsty!” is an interactive techno-noir detective thriller, streamed on YouTube, which requires the audience to look for clues to assist the actors. We partnered with Declan and his team to develop #Poll, a Chrome Extension that asked viewers to participate and help shape the narrative inside the live comments stream.


Across three nights in May, this “made for digital” performance was streamed live alongside equally experimental works from The Last Great Hunt and Sandpit. The Last Great Hunt’s show refashioned a living room as a live production space—complete with cardboard props and wall-mounted projection, while Sandpit responded directly to audience comments.

In a world where people can no longer always gather in large groups, Griffin Theatre Company is one of several partners that Creative Lab has helped as they adapt theater experiences, explore new kinds of live performance, and use digital tools to get audiences more involved. Working with organizations right across Australia, including Opera Queensland, we’ve developed a first-of-its-kind Performance Guide to support the broader arts community, with guidelines on how organizations can create works for online audiences, including information on live streaming, ticketing, promotion and more. The guide also shows arts organizations how to add donation links to their business profile on Google, letting people know how to help them with their rebuilding efforts. 


In addition to the Performance Guide, we’ve provided general support to cultural organizations to help them stay in touch with audiences around the world. Last month, Google Arts & Culture announced the launch of “Connected to Culture”—a multi-language digital toolkit to help organizations keep their cultural programs going online. We’ve hosted training for organizations like the Australia Counciland Create NSW, walking them through the process of creating ‘made for digital’ work and sharing what we’ve learned so far. 


It’s been a privilege to work with partners like Griffin Theatre Company, and inspiring to see their creativity shine even in adversity. As theater doors slowly open again, we’re looking forward to continuing to work with Australian cultural organizations on new possibilities for their work and their audiences. 


Our role in Asia’s economic recovery

Krishne Tassels—an ornamental tassels company led by a husband and wife from India—typifies the way Asia Pacific’s small businesses have responded to COVID-19. When the pandemic began to affect their operations, owners Raghu and Amita developed a new kind of lace that customers can stitch themselves, then uploaded YouTube tutorials to show them what to do, keeping sales up and building a sense of community at the same time. 

Every day, I hear more stories like this one, testifying to the resilience and ingenuity of family business owners across the region. We want to help them adjust and succeed as Asia’s economies reopen. At the same time, we want to help Asia rebuild for the longer term changes that the pandemic has brought about. 

From here, we’ll be focusing our COVID-19 recovery efforts on three areas: expanding our direct support for small businesses; helping people get digital skills for the economic recovery; and working to make the recovery inclusive. 

Direct support for small business

Later this week, we’ll mark the UN’s Micro-, Small and Medium-sized Enterprises Day, and our immediate priority continues to be supporting Asia Pacific business owners in as many ways as possible. That includes:

  • Working with businesses as they adjust their operations—like Malaysian logistics company The Lorry, which used Google search trends to launch a new grocery delivery service.

  • Sharing research to help businesses take new opportunities—such as the report we prepared with Taiwan’s Export Trade Development Council on openings for small business exporters

  • Helping YouTube creators diversify their opportunities to earn revenue—so they can follow the example of Korean gamers Yangdding, who’ve used features like channel memberships to boost their income. 

  • Making sure our apps support the regional recovery—for example, by expanding Google Pay (first created in India) to highlight local hawkers and restaurants in Singapore, or adding remote jobs and interview features to our job-seeker app Kormo (first created in Bangladesh and Indonesia). 

  • Helping Asian businesses become more visible on Google Search and Maps—like Indonesian snack retailer Bengke Puruik, whose owner Arni used Google My Business to let her customers know she was still selling products online, even though her physical stores are temporarily closed.

  • Continuing to make ad credits available to small businesses in Asia Pacific, as part of a broader, $340 million global commitment

We’ll keep adding new forms of support across all our tools and platforms. But where we believe we can make the biggest, most sustained impact is in digital skills. 

Digital skills for the economic recovery

After moving our Grow with Google digital training courses online earlier this year, the number of people taking the courses soared—including a 300 percent increase in Australia alone. And we know this isn’t a temporary change. With work, education, healthcare and other services now taking place online on a scale we haven’t seen before, digital skills are going to become even more vital to people’s lives and careers. 


Since 2015, we’ve trained 50 million people in Asia Pacific through Grow with Google. Now, building on what we’ve learned so far, we’re ready to expand that commitment—making our programs part of bigger economic recovery plans across the region.


In Taiwan, we’re helping launch a Digital Talent Discovery program, connecting students and other job seekers to employers looking for talent. In Indonesia, we’re providing thousands of training sessions and scholarships to help people use cloud tools in their work. In Korea, we’re expanding our Changoo program for developers, with the government’s backing. And in India, Southeast Asia and Pakistan, we’re sharing resources for startups and running Google for Startups Accelerator programs for founders working to solve social or economic problems. 

Making the recovery inclusive


While its economic impacts have been widespread, COVID-19 has cast an especially harsh light on entrenched inequalities around the world—including in Asia Pacific. Not everyone in the region has the same access to the opportunities the internet creates, and we’re determined to help change that. 


Earlier this week, backed by funding from Google.org and support from ASEAN, The Asia Foundation announced a new grassroots program that will bring skills training to 200,000 people in marginalized communities across Southeast Asia. This partnership builds on Google.org’s earlier grant helping Youth Business International support vulnerable enterprises in 16 Asian countries, as well as the efforts and advocacy of our Women Will program. Over the coming months, we’ll be launching more initiatives to advance digital inclusion and spread opportunities more widely across the region.  


A path beyond the pandemic


While the health threat of COVID-19 is far from over, the economic reopening is underway—and just as Asia Pacific led the immediate response, now it has a chance to lead beyond the pandemic. We’re ready to stand with the region’s people and communities as they shape the recovery and rebuild.

Our role in Asia’s economic recovery

Krishne Tassels—an ornamental tassels company led by a husband and wife from India—typifies the way Asia Pacific’s small businesses have responded to COVID-19. When the pandemic began to affect their operations, owners Raghu and Amita developed a new kind of lace that customers can stitch themselves, then uploaded YouTube tutorials to show them what to do, keeping sales up and building a sense of community at the same time. 

Every day, I hear more stories like this one, testifying to the resilience and ingenuity of family business owners across the region. We want to help them adjust and succeed as Asia’s economies reopen. At the same time, we want to help Asia rebuild for the longer term changes that the pandemic has brought about. 

From here, we’ll be focusing our COVID-19 recovery efforts on three areas: expanding our direct support for small businesses; helping people get digital skills for the economic recovery; and working to make the recovery inclusive. 

Direct support for small business

Later this week, we’ll mark the UN’s Micro-, Small and Medium-sized Enterprises Day, and our immediate priority continues to be supporting Asia Pacific business owners in as many ways as possible. That includes:

  • Working with businesses as they adjust their operations—like Malaysian logistics company The Lorry, which used Google search trends to launch a new grocery delivery service.

  • Sharing research to help businesses take new opportunities—such as the report we prepared with Taiwan’s Export Trade Development Council on openings for small business exporters

  • Helping YouTube creators diversify their opportunities to earn revenue—so they can follow the example of Korean gamers Yangdding, who’ve used features like channel memberships to boost their income. 

  • Making sure our apps support the regional recovery—for example, by expanding Google Pay (first created in India) to highlight local hawkers and restaurants in Singapore, or adding remote jobs and interview features to our job-seeker app Kormo (first created in Bangladesh and Indonesia). 

  • Helping Asian businesses become more visible on Google Search and Maps—like Indonesian snack retailer Bengke Puruik, whose owner Arni used Google My Business to let her customers know she was still selling products online, even though her physical stores are temporarily closed.

  • Continuing to make ad credits available to small businesses in Asia Pacific, as part of a broader, $340 million global commitment

We’ll keep adding new forms of support across all our tools and platforms. But where we believe we can make the biggest, most sustained impact is in digital skills. 

Digital skills for the economic recovery

After moving our Grow with Google digital training courses online earlier this year, the number of people taking the courses soared—including a 300 percent increase in Australia alone. And we know this isn’t a temporary change. With work, education, healthcare and other services now taking place online on a scale we haven’t seen before, digital skills are going to become even more vital to people’s lives and careers. 


Since 2015, we’ve trained 50 million people in Asia Pacific through Grow with Google. Now, building on what we’ve learned so far, we’re ready to expand that commitment—making our programs part of bigger economic recovery plans across the region.


In Taiwan, we’re helping launch a Digital Talent Discovery program, connecting students and other job seekers to employers looking for talent. In Indonesia, we’re providing thousands of training sessions and scholarships to help people use cloud tools in their work. In Korea, we’re expanding our Changoo program for developers, with the government’s backing. And in India, Southeast Asia and Pakistan, we’re sharing resources for startups and running Google for Startups Accelerator programs for founders working to solve social or economic problems. 

Making the recovery inclusive


While its economic impacts have been widespread, COVID-19 has cast an especially harsh light on entrenched inequalities around the world—including in Asia Pacific. Not everyone in the region has the same access to the opportunities the internet creates, and we’re determined to help change that. 


Earlier this week, backed by funding from Google.org and support from ASEAN, The Asia Foundation announced a new grassroots program that will bring skills training to 200,000 people in marginalized communities across Southeast Asia. This partnership builds on Google.org’s earlier grant helping Youth Business International support vulnerable enterprises in 16 Asian countries, as well as the efforts and advocacy of our Women Will program. Over the coming months, we’ll be launching more initiatives to advance digital inclusion and spread opportunities more widely across the region.  


A path beyond the pandemic


While the health threat of COVID-19 is far from over, the economic reopening is underway—and just as Asia Pacific led the immediate response, now it has a chance to lead beyond the pandemic. We’re ready to stand with the region’s people and communities as they shape the recovery and rebuild.

Our role in Asia’s economic recovery

Krishne Tassels—an ornamental tassels company led by a husband and wife from India—typifies the way Asia Pacific’s small businesses have responded to COVID-19. When the pandemic began to affect their operations, owners Raghu and Amita developed a new kind of lace that customers can stitch themselves, then uploaded YouTube tutorials to show them what to do, keeping sales up and building a sense of community at the same time. 

Every day, I hear more stories like this one, testifying to the resilience and ingenuity of family business owners across the region. We want to help them adjust and succeed as Asia’s economies reopen. At the same time, we want to help Asia rebuild for the longer term changes that the pandemic has brought about. 

From here, we’ll be focusing our COVID-19 recovery efforts on three areas: expanding our direct support for small businesses; helping people get digital skills for the economic recovery; and working to make the recovery inclusive. 

Direct support for small business

Later this week, we’ll mark the UN’s Micro-, Small and Medium-sized Enterprises Day, and our immediate priority continues to be supporting Asia Pacific business owners in as many ways as possible. That includes:

  • Working with businesses as they adjust their operations—like Malaysian logistics company The Lorry, which used Google search trends to launch a new grocery delivery service.

  • Sharing research to help businesses take new opportunities—such as the report we prepared with Taiwan’s Export Trade Development Council on openings for small business exporters

  • Helping YouTube creators diversify their opportunities to earn revenue—so they can follow the example of Korean gamers Yangdding, who’ve used features like channel memberships to boost their income. 

  • Making sure our apps support the regional recovery—for example, by expanding Google Pay (first created in India) to highlight local hawkers and restaurants in Singapore, or adding remote jobs and interview features to our job-seeker app Kormo (first created in Bangladesh and Indonesia). 

  • Helping Asian businesses become more visible on Google Search and Maps—like Indonesian snack retailer Bengke Puruik, whose owner Arni used Google My Business to let her customers know she was still selling products online, even though her physical stores are temporarily closed.

  • Continuing to make ad credits available to small businesses in Asia Pacific, as part of a broader, $340 million global commitment

We’ll keep adding new forms of support across all our tools and platforms. But where we believe we can make the biggest, most sustained impact is in digital skills. 

Digital skills for the economic recovery

After moving our Grow with Google digital training courses online earlier this year, the number of people taking the courses soared—including a 300 percent increase in Australia alone. And we know this isn’t a temporary change. With work, education, healthcare and other services now taking place online on a scale we haven’t seen before, digital skills are going to become even more vital to people’s lives and careers. 


Since 2015, we’ve trained 50 million people in Asia Pacific through Grow with Google. Now, building on what we’ve learned so far, we’re ready to expand that commitment—making our programs part of bigger economic recovery plans across the region.


In Taiwan, we’re helping launch a Digital Talent Discovery program, connecting students and other job seekers to employers looking for talent. In Indonesia, we’re providing thousands of training sessions and scholarships to help people use cloud tools in their work. In Korea, we’re expanding our Changoo program for developers, with the government’s backing. And in India, Southeast Asia and Pakistan, we’re sharing resources for startups and running Google for Startups Accelerator programs for founders working to solve social or economic problems. 

Making the recovery inclusive


While its economic impacts have been widespread, COVID-19 has cast an especially harsh light on entrenched inequalities around the world—including in Asia Pacific. Not everyone in the region has the same access to the opportunities the internet creates, and we’re determined to help change that. 


Earlier this week, backed by funding from Google.org and support from ASEAN, The Asia Foundation announced a new grassroots program that will bring skills training to 200,000 people in marginalized communities across Southeast Asia. This partnership builds on Google.org’s earlier grant helping Youth Business International support vulnerable enterprises in 16 Asian countries, as well as the efforts and advocacy of our Women Will program. Over the coming months, we’ll be launching more initiatives to advance digital inclusion and spread opportunities more widely across the region.  


A path beyond the pandemic


While the health threat of COVID-19 is far from over, the economic reopening is underway—and just as Asia Pacific led the immediate response, now it has a chance to lead beyond the pandemic. We’re ready to stand with the region’s people and communities as they shape the recovery and rebuild.

Our role in Asia’s economic recovery

Krishne Tassels—an ornamental tassels company led by a husband and wife from India—typifies the way Asia Pacific’s small businesses have responded to COVID-19. When the pandemic began to affect their operations, owners Raghu and Amita developed a new kind of lace that customers can stitch themselves, then uploaded YouTube tutorials to show them what to do, keeping sales up and building a sense of community at the same time. 

Every day, I hear more stories like this one, testifying to the resilience and ingenuity of family business owners across the region. We want to help them adjust and succeed as Asia’s economies reopen. At the same time, we want to help Asia rebuild for the longer term changes that the pandemic has brought about. 

From here, we’ll be focusing our COVID-19 recovery efforts on three areas: expanding our direct support for small businesses; helping people get digital skills for the economic recovery; and working to make the recovery inclusive. 

Direct support for small business

Later this week, we’ll mark the UN’s Micro-, Small and Medium-sized Enterprises Day, and our immediate priority continues to be supporting Asia Pacific business owners in as many ways as possible. That includes:

  • Working with businesses as they adjust their operations—like Malaysian logistics company The Lorry, which used Google search trends to launch a new grocery delivery service.

  • Sharing research to help businesses take new opportunities—such as the report we prepared with Taiwan’s Export Trade Development Council on openings for small business exporters

  • Helping YouTube creators diversify their opportunities to earn revenue—so they can follow the example of Korean gamers Yangdding, who’ve used features like channel memberships to boost their income. 

  • Making sure our apps support the regional recovery—for example, by expanding Google Pay (first created in India) to highlight local hawkers and restaurants in Singapore, or adding remote jobs and interview features to our job-seeker app Kormo (first created in Bangladesh and Indonesia). 

  • Helping Asian businesses become more visible on Google Search and Maps—like Indonesian snack retailer Bengke Puruik, whose owner Arni used Google My Business to let her customers know she was still selling products online, even though her physical stores are temporarily closed.

  • Continuing to make ad credits available to small businesses in Asia Pacific, as part of a broader, $340 million global commitment

We’ll keep adding new forms of support across all our tools and platforms. But where we believe we can make the biggest, most sustained impact is in digital skills. 

Digital skills for the economic recovery

After moving our Grow with Google digital training courses online earlier this year, the number of people taking the courses soared—including a 300 percent increase in Australia alone. And we know this isn’t a temporary change. With work, education, healthcare and other services now taking place online on a scale we haven’t seen before, digital skills are going to become even more vital to people’s lives and careers. 


Since 2015, we’ve trained 50 million people in Asia Pacific through Grow with Google. Now, building on what we’ve learned so far, we’re ready to expand that commitment—making our programs part of bigger economic recovery plans across the region.


In Taiwan, we’re helping launch a Digital Talent Discovery program, connecting students and other job seekers to employers looking for talent. In Indonesia, we’re providing thousands of training sessions and scholarships to help people use cloud tools in their work. In Korea, we’re expanding our Changoo program for developers, with the government’s backing. And in India, Southeast Asia and Pakistan, we’re sharing resources for startups and running Google for Startups Accelerator programs for founders working to solve social or economic problems. 

Making the recovery inclusive


While its economic impacts have been widespread, COVID-19 has cast an especially harsh light on entrenched inequalities around the world—including in Asia Pacific. Not everyone in the region has the same access to the opportunities the internet creates, and we’re determined to help change that. 


Earlier this week, backed by funding from Google.org and support from ASEAN, The Asia Foundation announced a new grassroots program that will bring skills training to 200,000 people in marginalized communities across Southeast Asia. This partnership builds on Google.org’s earlier grant helping Youth Business International support vulnerable enterprises in 16 Asian countries, as well as the efforts and advocacy of our Women Will program. Over the coming months, we’ll be launching more initiatives to advance digital inclusion and spread opportunities more widely across the region.  


A path beyond the pandemic


While the health threat of COVID-19 is far from over, the economic reopening is underway—and just as Asia Pacific led the immediate response, now it has a chance to lead beyond the pandemic. We’re ready to stand with the region’s people and communities as they shape the recovery and rebuild.