When users collaborate using Google Calendar, they depend heavily on email notifications that are generated while they manage events and calendars. For example, event invitations, event updates, RSVPs and calendars sharing can all generate email notifications that are sent to event guests or calendar subscribers.
Sometimes these notifications are inadvertently triggered by third party calendar clients or go missing (because of incorrectly configured Gmail filters, accidental email deletions, etc.) With this launch, we’re exposing calendar email notification logs in the Calendar audit section of Admin Console, so you can easily investigate issues related to calendar email notifications. Each log entry provides insights on the type of calendar notification, its sender and its recipient as well as information on the calendar client that triggered it. You can also obtain the notification’s Message-ID which can be cross-referenced with the Email Audit logs, in order to confirm whether the notification was successfully delivered to its intended recipients. See our Help Center for more information on the new calendar notification fields.
We hope that by enriching the existing calendar audit logs, we will make it easier for helpdesk admins to troubleshoot issues for their users.
Launch Details
Release track:
Launching to both Rapid release and Scheduled release.
Editions:
Available to all G Suite editions
Rollout pace:
Full rollout (1-3 days for feature visibility)
Impact:
Admins only
Action:
Admin action suggested/FYI
Sometimes these notifications are inadvertently triggered by third party calendar clients or go missing (because of incorrectly configured Gmail filters, accidental email deletions, etc.) With this launch, we’re exposing calendar email notification logs in the Calendar audit section of Admin Console, so you can easily investigate issues related to calendar email notifications. Each log entry provides insights on the type of calendar notification, its sender and its recipient as well as information on the calendar client that triggered it. You can also obtain the notification’s Message-ID which can be cross-referenced with the Email Audit logs, in order to confirm whether the notification was successfully delivered to its intended recipients. See our Help Center for more information on the new calendar notification fields.
We hope that by enriching the existing calendar audit logs, we will make it easier for helpdesk admins to troubleshoot issues for their users.
Launch Details
Release track:
Launching to both Rapid release and Scheduled release.
Editions:
Available to all G Suite editions
Rollout pace:
Full rollout (1-3 days for feature visibility)
Impact:
Admins only
Action:
Admin action suggested/FYI