Author Archives: Mallory De Leon

Ease back into your office routine with Google

As many people start returning to the office, we know there’s a lot to (re)figure out — like what to wear on the first day back, how long your commute will take and how to stay productive. So we’re sharing some tips for getting back into the office groove with a little help from Google products.

Rebuild a routine

Google Assistant Routines can help you automate tasks so you have less to do and think about before you head to work. Just say "Hey Google, good morning" and your Assistant can share news, weather or traffic updates, tell you what’s on your calendar, and even get your smart coffee maker started on your morning brew. You can create a Routine based on a specific schedule or when the sun rises or sets every day.

Commute with confidence

Whether you usually hop on public transit, get behind the wheel or hit the pavement, your commute may have changed since the pandemic — or, like me, you might have just forgotten how long it takes. Check Google Maps to find the ideal time to commute and the greenest route for an eco-friendlier way to get to work.

Trying to get to the office by a certain time? Set the time you’re departing or want to arrive by to see how long it’ll take you to get to your destination (and to avoid getting stuck in traffic). The “Leave on Time” feature in Google Assistant Routines can also remind you when to leave, giving you the extra nudge to head out the door.

Find your new food spot

Once you get there, Google Maps can help you find the best (and most efficient) lunch options near your office.

Use Maps’ popular times and live busyness information to see when restaurants are most crowded and which spots are likely to seat you immediately. To save even more time, you can also scan popular dishes and photos on the restaurant’s Business Profile in advance.

If you’re getting takeout, no need to miss a meeting waiting around for your delivery in your office lobby or at the restaurant. Live takeout and delivery status information lets you see the expected wait time, delivery fee and status of your order right from the Maps app — so you can make the most of your workday.

A phone screen shows the arrival time of a food delivery for a restaurant through Google Maps.

Style comfortably

Heading back to the office but not ready to dust off your work clothes? You’re not alone. In fact, “how to style sweatpants” and “work-appropriate leggings” have both been trending on Google.

Search on Google Shopping and filter by style, like joggers or leggings, to find your own office-ready sweats. Pair that with “comfortable shoes for work,” currently the most-searched shoe query, and you’ll find the perfect blend of your work-from-home and office styles.

Meanwhile, this season’s hottest work accessories are right at your fingertips. Nails are in the top-five fashion searches for back-to-the-office shopping. Check out the manicure options yourself on Google Shopping.

Empathy and trust: How 3 women influence Google products

This Women’s History Month, we’re celebrating Googlers who contribute to products and features that people rely on each day. Last week we heard from women working on our crisis hotlines and Street View. Today, we hear from three more Googlers about how they build products — like Maps, Google Assistant and Google News — with safety, empathy and collaboration in mind.

Making the internet safer for women

What do you love most about building at Google?

Few companies in the world have the level of impact that Google does. When I tell people I work on Google Maps, they tell me how much they love Maps and how it’s a part of their everyday life. That’s the best part of doing this job!

What is the best career advice another woman has given you?

I had a lot of self-doubt and uncertainty about returning to work after my daughter was born. During that period, my mother encouraged me to think beyond the initial anxiety and adapt to my new way of life as a working mother. Her simple advice was to take a long-term view of my life and happiness and make decisions based on that.

Why is it important to moderate things like reviews on Google Maps?

Women-owned businesses often face threats of trolling, shaming and digital sabotage through fake reviews and other malicious practices. To make Google Maps universally safe and trusted — especially for women — we must constantly invest in fighting abuse and misinformation.

Bringing empathy to technology

What’s early career advice you’ve gotten from another woman?

When women don’t meet every qualification on a job description, they often assume they’re not qualified for the job. A friend gave me the advice to believe in my capabilities and tell the story of what made me qualified in the moment, instead of assuming that I needed to do more or be more. It’s a mindset shift that’s allowed me to stretch and grow in unexpected ways.

When you create experiences with this in mind, it keeps you focused on being of service to people as opposed to being of service to goals or ideas.

Your work focuses on making the Assistant more empathetic. Why is empathy an important part of the user experience?

Empathy is an important part of the human experience. We need each other, and we all want to feel understood and cared for. When you create experiences with this in mind, it keeps you focused on being of service to people as opposed to being of service to goals or ideas.

Other than Google Assistant, what’s your favorite Google product or feature?

I’d be lost without Maps.

Collaborating across perspectives

How have your experiences impacted the way you build products?

Before joining Google, I’ve felt at times that my voice wasn’t heard; this led me to approach my current role with empathy and curiosity. I have a strong desire to deeply understand and incorporate a wide array of perspectives — from considering the needs of people using Google News to collaborating with others internally to create different ways to deliver essential news through the app. I believe this helps us build more inclusive experiences for people with a wide range of circumstances and needs.

Making sure everyone has equal access to this essential information empowers everyone, including women, and fuels a well-functioning society.

Why is it important for women to access quality news and information?

Everyone needs to be able to access reliable and authoritative news to make informed decisions, engage in their local community, have conversations with friends and family, and stay safe. Making sure everyone has equal access to this essential information empowers everyone, including women, and fuels a well-functioning society.

Empathy and trust: How 3 women influence Google products

This Women’s History Month, we’re celebrating Googlers who contribute to products and features that people rely on each day. Last week we heard from women working on our crisis hotlines and Street View. Today, we hear from three more Googlers about how they build products — like Maps, Google Assistant and Google News — with safety, empathy and collaboration in mind.

Making the internet safer for women

What do you love most about building at Google?

Few companies in the world have the level of impact that Google does. When I tell people I work on Google Maps, they tell me how much they love Maps and how it’s a part of their everyday life. That’s the best part of doing this job!

What is the best career advice another woman has given you?

I had a lot of self-doubt and uncertainty about returning to work after my daughter was born. During that period, my mother encouraged me to think beyond the initial anxiety and adapt to my new way of life as a working mother. Her simple advice was to take a long-term view of my life and happiness and make decisions based on that.

Why is it important to moderate things like reviews on Google Maps?

Women-owned businesses often face threats of trolling, shaming and digital sabotage through fake reviews and other malicious practices. To make Google Maps universally safe and trusted — especially for women — we must constantly invest in fighting abuse and misinformation.

Bringing empathy to technology

What’s early career advice you’ve gotten from another woman?

When women don’t meet every qualification on a job description, they often assume they’re not qualified for the job. A friend gave me the advice to believe in my capabilities and tell the story of what made me qualified in the moment, instead of assuming that I needed to do more or be more. It’s a mindset shift that’s allowed me to stretch and grow in unexpected ways.

When you create experiences with this in mind, it keeps you focused on being of service to people as opposed to being of service to goals or ideas.

Your work focuses on making the Assistant more empathetic. Why is empathy an important part of the user experience?

Empathy is an important part of the human experience. We need each other, and we all want to feel understood and cared for. When you create experiences with this in mind, it keeps you focused on being of service to people as opposed to being of service to goals or ideas.

Other than Google Assistant, what’s your favorite Google product or feature?

I’d be lost without Maps.

Collaborating across perspectives

How have your experiences impacted the way you build products?

Before joining Google, I’ve felt at times that my voice wasn’t heard; this led me to approach my current role with empathy and curiosity. I have a strong desire to deeply understand and incorporate a wide array of perspectives — from considering the needs of people using Google News to collaborating with others internally to create different ways to deliver essential news through the app. I believe this helps us build more inclusive experiences for people with a wide range of circumstances and needs.

Making sure everyone has equal access to this essential information empowers everyone, including women, and fuels a well-functioning society.

Why is it important for women to access quality news and information?

Everyone needs to be able to access reliable and authoritative news to make informed decisions, engage in their local community, have conversations with friends and family, and stay safe. Making sure everyone has equal access to this essential information empowers everyone, including women, and fuels a well-functioning society.

The women behind some of Google’s most impactful products

In celebration of Women’s History Month, we talked to two women who have shaped the history of some of Google’s most impactful products. From building Google Search crisis hotlines to improving Street View and Photos, these Googlers share more about their jobs, career advice and the responsibility they feel to help others.

From seeing patients in the ER to building crisis hotlines

How does being a woman impact the features you build?

As an ER doctor, I cared for women struggling with personal crises like suicide, sexual assault and domestic violence. As a mom of two girls, I empathize with the real-world challenges these women face, like keeping their children safe and finding time to get the help they need. Listening to their stories has challenged me to identify blind spots in our design process and make sure the features we build have real-world impact. For example, we know that timely access to different communication modes is essential, so we prioritized the simplicity and visibility of phone, chat and text services when designing our hotline features.

How do the skills you learned in ER translate to your current job?

In the emergency room — much like with crisis hotlines — you never know who will walk through the door or what their situation will be. In this environment — where time is of the essence — the ability to solve problems outside of your comfort zone, work together as a team, and be agile can save lives. Bringing these skills to my role has helped me be a more effective leader and drive greater impact across our features.

Google has an opportunity to empower people to take the next steps in their journey to find help. We can pave the path from helping people find information to connecting them with timely, life-saving resources and compassionate support.

What inspired you to leave the ER and work on personal crisis hotlines at Google?

I love helping people in a moment of need — or as my mentor, Dr. Brian J. Zink, says “Anyone, Anything, Anytime.” Becoming a product manager at Google challenges me to provide support on a global scale. In urgent situations, like personal crises, Google has an opportunity to empower people to take the next steps in their journey to find help. We can pave the path from helping people find information to connecting them with timely, life-saving resources and compassionate support.

Helping others see the world in Street View

What do you love most about building products and features at Google?

Part of my personal mission is to make people happier, healthier and more productive in their day-to-day lives. When people say “this product makes life much easier" or "this feature is a great improvement,” it’s really rewarding. It makes the world feel a little smaller when someone from a completely different background experiences the same joy as I do for something I’ve built.

Feelings are just another data point, and if you pay attention they can reveal a lot.

Woman to woman, what’s the best career advice you’ve gotten?

Women in tech often avoid talking about feelings for fear of coming across as “too emotional.” So, I really appreciated it when a female mentor helped me flip that narrative. Feelings are just another data point, and if you pay attention they can reveal a lot. Feelings alone don’t give you much information, but if you take the time to ask yourself, “Why am I feeling funny about this?” you can figure out if something going on is not aligned with your values, priorities or goals. Then you can then shift from the feelings space to the logic space to figure out what to do about it.

What impactful things are you working on with Street View?

Street View is immensely valuable for getting a sense of a new place before you visit — whether for vibe, navigation or safety. Understanding what to expect when you go somewhere new can give anyone more comfort as they get things done. Right now, I’m working with my team to improve how everyone can contribute to Street View so people can get even more information about a place before they go there.