For Google Voice Standard and Premier customers, admins can now connect a Session Initiation Protocol (SIP) trunk with Voice. This allows phone numbers (PSTN services) from local carriers to be used for Google Voice through a secure set of certified Session Border Controllers (SBCs), such as Audiocodes, Cisco, Oracle, and Ribbon. SIP Link makes it easier for our customers to leverage the power of Voice.
In the coming weeks, this feature will be available for new and existing Voice customers in supported countries. Support for more countries will be added over the coming months — we will share more information here on the Workspace Updates Blog at that time.
Admins and end users
Why it’s important
SIP Link provides flexible options depending on the needs of your organization — in addition to using any SIP trunk with Voice, you can:
- Configure multiple deployment options, including managing on-premise management of SBC infrastructure or outsourcing to the carrier or a third-party provider
- Configure SBC for interoperability between Voice and any customer-owned call control infrastructure
- Rapid Release and Scheduled Release domains: Extended rollout (potentially longer than 15 days for visibility) beginning October 17, 2022
- Available with Voice Standard and Voice Premier licenses.
- Google Workspace Admin Help: Check Voice SIP Link requirements
- Google Workspace Admin Help: Set up Google Voice
- Google Workspace Admin Help: Assign Voice numbers to users
- Google Workspace Admin Help: Set up Voice desk phones for your organization
- Google Workspace Admin Help: Set up an automated attendant
- Google Workspace Admin Help: Set up ring groups
- Cloud Blog: Introducing innovations in Google Workspace to help your organization thrive in hybrid work