What’s changing
We’re updating the functionality for delegated users to manage contact labels on behalf of their delegator via contacts.google.com. While this functionality was previously available in Gmail, they can now be managed directly at the source: Contacts. This will happen in two phases:
Beginning this month, delegators will be prompted to review and re-approve access for their existing delegates. If existing delegates are not re-approved before July 2023, they will lose access to manage contacts. See below for guidance.
Additionally, Admins can make these adjustments for users in their domain using the Admin SDK API to remove and re-add the contacts delegate privilege.
Beginning July 2023, all users who have been approved or assigned as Contacts delegates will be able to update labels and manage Other contacts.
Who’s impacted
Admins and end users
Why it’s important
For many of our customers, administrative support for managing inboxes is business critical — this includes making sure that contacts are properly sorted and labeled.
Getting started
- Admins: Use our Developer Documentation to learn more about using the Admin SDK API to delegate access or visit the Help Center to learn more about delegating a user's contacts.
- End users:
- Delegators:
- Beginning May 2023, you’ll see a prompt in Contacts to review those who currently have Contacts delegation for your contacts.
- Beginning July 2023, those with assigned and approved delegation will be able to update labels and manage Other contacts on your behalf.
- Delegates: Visit the Help Center to learn more about updating labels and managing Other contacts for delegators.
Rollout pace
- Rapid and Scheduled Release domains: Extended rollout (up to 15 days for feature visibility) starting on May 26, 2023
Availability
- Available to all Google Workspace customers