Tag Archives: Search Ads

Navigating the road ahead: The benefits of real-time marketing

Changes in consumer behavior have always resulted in adjustments to marketing strategies. COVID-19 has shown how quickly consumers’ interests, expectations, and purchasing behavior can shift—and with it, an ebb and flow in demand for products and services. Despite these changes, consumer expectations for businesses and brands remain high. In fact, 78 percent of people surveyed say brands should show how they can be helpful in the new everyday life.1

Adjusting your media buying and the way your business shows up in these dynamic conditions is difficult, especially when some businesses are having to manage twice the complexity with half the capacity. Today, we’ll explore the unique role automation can play in helping you respond to the impact of COVID-19 in real time.


Get the most out of your budget

As conditions change, so do auction dynamics. Communities are in various stages of response to COVID-19 and the things people care about are rapidly shifting. This influences things like location, mobile browsing habits, conversions, and other variables that impact ad performance. It’s in this constant sea of change where Smart Bidding can help.

Smart Bidding (also available as Google Ads auction-time bidding in Search Ads 360) uses machine learning to automatically calculate bids for each and every auction. Utilizing signals like location, search query, and conversion data, Smart Bidding can optimize bids in real time to hit your performance goal even as query and conversion volume fluctuates. 

It’s important to note that unpredictable changes in conversion rates, for example: shifts in conversion cycles, cancellation or return rates, are challenging for any bid automation tool. Under these conditions, consider adjusting your cost per acquisition or return on ad spend targets to ensure the best allocation of your budget. For additional flexibility, consider shared budgets and portfolio bid strategies which are effective ways to automatically adjust bids and move spend across campaigns based on performance.


Reach new and existing customers

From flour to at-home workouts to studying at home, the things people are searching for and how they’re searching for them is evolving. It can be difficult to identify where consumers’ attention and demand is shifting while ensuring you have the right query coverage. Dynamic Search Ads are an easy way to reach customers who are searching for exactly what you have to offer. Using the content on your website, Dynamic Search Ads automatically delivers relevant ads with headlines and landing pages that are specific to the user’s query. So as consumer behavior shifts, you can ensure your Search ads are adjusting in real time to meet that demand, all while saving time.

Another way to find keyword opportunities is through the Recommendations page. "Keywords & Targeting" recommendations help you identify new trends that are relevant to your business. In fact, more than 16 million keyword recommendations in Google Ads are based on market trends alone, with new ones added every day. Consider adding keywords that are projected to drive additional traffic beyond your existing ones, or pausing keywords that are performing poorly.

Once you’ve applied the recommendations that make the most sense for your business, keep an eye on your optimization score. Each recommendation comes with a score uplift, and historically we’ve seen that advertisers who have increased their score by 10 points saw a 10 percent increase in conversions on average. You can quickly check for new recommendations using the Google Ads mobile app.


Optimization.gif

Google Ads mobile app

Show up with the right message

COVID-19 has not only disrupted business operations, like inventory and shipping, but has also impacted the way businesses communicate with customers. As conditions change week to week and community to community, it’s critical to adjust how you’re communicating and interacting with your customers at scale.

Responsive search ads and responsive display ads enable you to make updates to your Search and Display ads at scale, respectively. Using multiple creative assets, like headlines and descriptions, responsive search ads and responsive display ads automatically identify the best combination of assets in order to deliver an ad that’s likely to perform best. For responsive search ads, you can also pin critical information like modified support options or updated business hours to ensure it shows with your ads. If you're seeing an increase in call volume, or your business is operating on limited hours or staffing, call ads (formally known as call-only ads) now also include an optional “Visit website” link. This gives your customers more flexibility in how they connect with your business.

When it comes to adjusting the messages in your video ads, time and resources are limiting factors right now. Rather than starting from scratch, consider using Video Builder. It’s a free beta tool that animates static assets—images, text and logos—with music from YouTube’s audio library. You can choose from a variety of layouts based on your message and goals, customize colors and font, and quickly generate a short YouTube video.


Know what’s working

As the world moves from responding to recovering from this crisis, it’s important you have the right tools available to understand the impact of COVID-19 on your business. Over the past few weeks, we’ve introduced improvements to attribution in Google Ads to help you understand your Google media better.

A new look for attribution reports helps you quickly see how customers are engaging with your ads so you can select the right attribution model for your business. One model, data-driven attribution, uses machine learning to determine how much credit to assign to each click along the customer journey. This ensures your media strategy is accounting for changes in consumer behavior during times of crisis. And with more people turning to YouTube during this pandemic, you can use cross-network reports (currently in beta) to understand how customers interact with your Search, Shopping, and YouTube ads—including clicks and video engagements—before converting.


Helpful resources for managing your campaigns

We’ve created a single destination for product guidance and business considerations when managing your campaigns through COVID-19. You can find the full list of guides and checklists here. We’ll continue updating and adding more through the rest of the year.

In early June, we’ll also be launching The Update on Think with Google: a new video series to share the latest insights, news, best practices, and products. Enjoy this sneak peek, and stay tuned.


1.  Kantar, COVID-19 Barometer Global Report, Wave2, 50 countries, n=9,815, fielded 27th-30th March

Navigating the road ahead: How consumers are adjusting to COVID-19

COVID-19 has fundamentally changed the way we live our lives and how we connect with the world around us. Things like social distancing, curbside pickup, and at-home workouts are now commonplace. The necessary measures taken to manage the pandemic have not only disrupted the global economy, but have also altered consumers’ interests, expectations, and purchasing behavior. These shifts are constant and they’re happening rapidly—and we want to help you navigate them. Today, we’ll share five key trends we’re seeing and provide helpful resources for adjusting your media strategy.


What’s changing with consumers?

As of this week, there are over four billion people staying home worldwide. And while we don’t know how or when this crisis will resolve, we do have new insight into how people’s needs and behaviors are changing:

People are using multiple devices to go online at unprecedented levels.

Connecting with the world online is more important than ever right now, with at-home media consumption increasing dramatically and influencing all aspects of life.

  • In the U.S., staying home has led to a 60 percent increase in the amount of content watched. Americans are watching roughly 12 hours of media content a day, according to Nielsen data.

  • Consumers across the globe are spending 20 percent more time in apps and games than they did a year ago and app usage in China grew to five hours/day on average (+30 percent year over year), according to App Annie.


People are turning to Google for important information and content to meet their essential needs.

With businesses adapting to delivery or online models, people are looking for clear, specific information about where, how, and when they can get what they need.

  • According to internal data, searches for “food delivery services” have grown globally by more than 300 percent year over year.
  • Americans are watching videos related to recipes and cooking at a rate 31 percent higher than they did the same time last year.
  • According to internal data, searches for “online pharmacy” have grown globally by more than 100 percent year over year.


People are discovering new connections and nurturing relationships (virtually).

Even as people physically distance themselves, they’re using technology in new ways to connect with each other.

  • 50 percent of U.S. consumers said they have used video to communicate with family and friends. In fact, as of April, Google Meet is hosting 3 billion minutes of video meetings and adding nearly 3 million new users every day.

  • On YouTube, we’ve seen a rise in “with me” videos, where people film themselves going about ordinary tasks like cleaning and cooking. In the US, views of videos containing “study with me” in the title are 54 percent higher compared to the same period last year.


People are adjusting routines to be at-home-first.

As daily routines and schedules adjust to new realities, so have online and at-home habits.

  • Search interest for “telecommuting” in the U.S. reached an all-time high on Google and YouTube in mid-March, and continues to grow with no sign of slowing down.
  • Workout routines have changed. There’s growing search interest for “stationary bicycle” worldwide since the beginning of the year, especially in Spain and France, and “dumbbell set” in the UK.


People are practicing self-care more. 

People are focused on taking care of their own physical and psychological needs, in addition to those of friends and loved ones.

  • People are turning to online video for help in coping with anxiety and stress. So far in the U.S. this year, views of meditation-related videos are 51 percent higher than the same period in 2019.

  • Parents and students are turning to YouTube to adapt to school closures and at-home education. According to YouTube data, average daily views of videos with “homeschool” or “home school” in the title have increased more than 120 percent globally since March 2020.

  • People are searching for things to do when they’re bored. Searches for “bored” spiked significantly in March, and search interest for “games,” “puzzles,” and “coloring books” have increased since the beginning of the year.


As consumer behavior continues to change, consumer demand will continue to rise and fall. Earlier this month, we introduced the rising retail categories tool on Think with Google to help you gain insight into what consumers are shopping for right now. The tool surfaces the fastest rising retail categories on Google Search, the geographies where they’re growing, and the queries associated with them.

Retail Category Mobile View_Option 3_V4.jpg

Rising retail categories

If you’re not a retail business, Google Trends is an alternative tool for uncovering emerging consumer trends—learn more here.

Helpful resources for managing your campaigns

It’s important to understand the potential impact of changes in consumer behavior on your business. As you evolve your short and long-term digital marketing strategies, we want to be there to help. That’s why we’ve created a single destination for product guidance and business considerations for managing your campaigns through COVID-19. Explore the full list of guides and checklists here, or reference the checklists below. We’ll continue updating and adding more in the coming months.



Change is a constant

While we don’t know how or when the crisis will resolve, we do know that remaining flexible and adapting to the needs of your customers is critical. So as we navigate this crisis together, take time to reevaluate your business priorities, explore new approaches, and continue connecting with your customers in a meaningful way.


Source: Google Ads


Navigating the road ahead: How consumers are adjusting to COVID-19

COVID-19 has fundamentally changed the way we live our lives and how we connect with the world around us. Things like social distancing, curbside pickup, and at-home workouts are now commonplace. The necessary measures taken to manage the pandemic have not only disrupted the global economy, but have also altered consumers’ interests, expectations, and purchasing behavior. These shifts are constant and they’re happening rapidly—and we want to help you navigate them. Today, we’ll share five key trends we’re seeing and provide helpful resources for adjusting your media strategy.


What’s changing with consumers?

As of this week, there are over four billion people staying home worldwide. And while we don’t know how or when this crisis will resolve, we do have new insight into how people’s needs and behaviors are changing:

People are using multiple devices to go online at unprecedented levels.

Connecting with the world online is more important than ever right now, with at-home media consumption increasing dramatically and influencing all aspects of life.

  • In the U.S., staying home has led to a 60 percent increase in the amount of content watched. Americans are watching roughly 12 hours of media content a day, according to Nielsen data.

  • Consumers across the globe are spending 20 percent more time in apps and games than they did a year ago and app usage in China grew to five hours/day on average (+30 percent year over year), according to App Annie.


People are turning to Google for important information and content to meet their essential needs.

With businesses adapting to delivery or online models, people are looking for clear, specific information about where, how, and when they can get what they need.

  • According to internal data, searches for “food delivery services” have grown globally by more than 300 percent year over year.
  • Americans are watching videos related to recipes and cooking at a rate 31 percent higher than they did the same time last year.
  • According to internal data, searches for “online pharmacy” have grown globally by more than 100 percent year over year.


People are discovering new connections and nurturing relationships (virtually).

Even as people physically distance themselves, they’re using technology in new ways to connect with each other.

  • 50 percent of U.S. consumers said they have used video to communicate with family and friends. In fact, as of April, Google Meet is hosting 3 billion minutes of video meetings and adding nearly 3 million new users everyday.

  • On YouTube, we’ve seen a rise in “with me” videos, where people film themselves going about ordinary tasks like cleaning and cooking. In the US, views of videos containing “study with me” in the title are 54 percent higher compared to the same period last year.


People are adjusting routines to be at-home-first.

As daily routines and schedules adjust to new realities, so have online and at-home habits.

  • Search interest for “telecommuting” in the U.S. reached an all-time high on Google and YouTube in mid-March, and continues to grow with no sign of slowing down.
  • Workout routines have changed. There’s growing search interest for “stationary bicycle” worldwide since the beginning of the year, especially in Spain and France, and “dumbbell set” in the UK.


People are practicing self-care more. 

People are focused on taking care of their own physical and psychological needs, in addition to those of friends and loved ones.

  • People are turning to online video for help in coping with anxiety and stress. So far in the U.S. this year, views of meditation-related videos are 51 percent higher than the same period in 2019.

  • Parents and students are turning to YouTube to adapt to school closures and at-home education. According to YouTube data, average daily views of videos with “homeschool” or “home school” in the title have increased more than 120 percent globally since March 2020.

  • People are searching for things to do when they’re bored. Searches for “bored” spiked significantly in March, and search interest for “games,” “puzzles,” and “coloring books” have increased since the beginning of the year.


As consumer behavior continues to change, consumer demand will continue to rise and fall. Earlier this month, we introduced the rising retail categories tool on Think with Google to help you gain insight into what consumers are shopping for right now. The tool surfaces the fastest rising retail categories on Google Search, the geographies where they’re growing, and the queries associated with them.

Retail Category Mobile View_Option 3_V4.jpg

Rising retail categories

If you’re not a retail business, Google Trends is an alternative tool for uncovering emerging consumer trends—learn more here.

Helpful resources for managing your campaigns

It’s important to understand the potential impact of changes in consumer behavior on your business. As you evolve your short and long-term digital marketing strategies, we want to be there to help. That’s why we’ve created a single destination for product guidance and business considerations for managing your campaigns through COVID-19. Explore the full list of guides and checklists here, or reference the checklists below. We’ll continue updating and adding more in the coming months.



Change is a constant

While we don’t know how or when the crisis will resolve, we do know that remaining flexible and adapting to the needs of your customers is critical. So as we navigate this crisis together, take time to reevaluate your business priorities, explore new approaches, and continue connecting with your customers in a meaningful way.


Promote curbside pickup in your local inventory ads

In today’s rapidly changing environment, people are looking for real-time updates when it comes to store information and product availability. Searches for “in-stock” grew more than 70 percent globally from the week of March 28 to April 4, as consumers sought to avoid ecommerce shipping delays. We’re here to help you connect local shoppers with the products they need quickly, and promote your safer fulfillment options, like in-store and curbside pickup.

Using local inventory ads, retailers can show users that the products they are searching for are available for nearby store pickup. Now, you can indicate if you offer curbside pickup, right in your local inventory ads. This feature is available in the countries where local inventory ads have launched: Australia, Austria, Brazil, Canada, Denmark, France, Germany, Japan, Netherlands, Norway, Sweden, Switzerland, the UK and the U.S.

Local inventory curbside pickup

The curbside pickup badge can show on products available for store pickup

Petco is using the curbside pickup badge to highlight contactless pickup availability on essential products like pet food and supplies that are available nearby for same-day or next-day pickup. “As a trusted partner in caring for the overall health and wellness of pets, we’re committed to ensuring pet parents have the essential products they need during this time,” said Jay Altschuler, Petco Vice President of Media Transformation. “To make shopping easier and safer for both pet parents and our own employees, we’ve proudly made a number of changes including launching curbside pickup at most Petco stores nationwide.”

The local inventory ads curbside pickup badge is currently in beta and available to advertisers who have completed the onboarding for store pickup. Reach out to your account team if you’re interested in including curbside pickup in your ads, or complete this form.

If you aren’t running local inventory ads, you can still let customers know whether your store offers pickup, delivery, or curbside pickup. Using Google My Business, you can add or edit attributes to your Business Profile that appear on Search and Maps. This is available globally.

Curbside.png

Show whether your store offers curbside pickup or delivery in your Business Profile

For additional help navigating your retail business through COVID-19, download our Retail Guide.

Source: Google Ads


Promote curbside pickup in your local inventory ads

In today’s rapidly changing environment, people are looking for real-time updates when it comes to store information and product availability. Searches for “in-stock” grew more than 70 percent globally from the week of March 28 to April 4, as consumers sought to avoid ecommerce shipping delays. We’re here to help you connect local shoppers with the products they need quickly, and promote your safer fulfillment options, like in-store and curbside pickup.

Using local inventory ads, retailers can show users that the products they are searching for are available for nearby store pickup. Now, you can indicate if you offer curbside pickup, right in your local inventory ads. This feature is available in the countries where local inventory ads have launched: Australia, Austria, Brazil, Canada, Denmark, France, Germany, Japan, Netherlands, Norway, Sweden, Switzerland, the UK and the U.S.

Local inventory curbside pickup

The curbside pickup badge can show on products available for store pickup

Petco is using the curbside pickup badge to highlight contactless pickup availability on essential products like pet food and supplies that are available nearby for same-day or next-day pickup. “As a trusted partner in caring for the overall health and wellness of pets, we’re committed to ensuring pet parents have the essential products they need during this time,” said Jay Altschuler, Petco Vice President of Media Transformation. “To make shopping easier and safer for both pet parents and our own employees, we’ve proudly made a number of changes including launching curbside pickup at most Petco stores nationwide.”

The local inventory ads curbside pickup badge is currently in beta and available to advertisers who have completed the onboarding for store pickup. Reach out to your account team if you’re interested in including curbside pickup in your ads, or complete this form.

If you aren’t running local inventory ads, you can still let customers know whether your store offers pickup, delivery, or curbside pickup. Using Google My Business, you can add or edit attributes to your Business Profile that appear on Search and Maps. This is available globally.

Curbside.png

Show whether your store offers curbside pickup or delivery in your Business Profile

For additional help navigating your retail business through COVID-19, download our Retail Guide.

Source: Google Ads


2019 holiday checklist: help shoppers find local stores

The holidays are a critical time of year for your stores, as shoppers stop in to get an item quickly or see it in person. Online research to find local stores continues to surge—search interest in local shops hit a record high last year, and we’re seeing 350 times more search interest in "local" + "near me" than there was 10 years ago. 

When holiday shoppers are deciding where to shop–to buy items for multiple people or for last-minute gifts after shipping cutoffs have passed–how can you help them find your store? 


You can do it in two ways:

  • Local campaigns help businesses with physical locations drive more visits to retail stores, restaurants, auto dealerships, and more. They also include new ways to promote your business on Google Maps.

  • If you’re a retailer, Shopping campaigns help you promote your entire ecommerce and local product inventory to drive sales across both your website and stores. Retailers should use Local campaigns to maximize store traffic and combine them with Shopping campaigns, which help you increase omnichannel reach and sales.

See our latest solutions to help advertisers with a physical presence, from big retail chains to small businesses, showcase your stores and give holiday shoppers more convenient ways to buy.

New ways to promote your locations with Local campaigns

Local campaigns are specifically designed to help businesses drive visits to your physical locations. We’re also making Local campaigns available for smaller businesses by allowing you to optimize for other local actions like calls or directions, even if you don’t have store visits reporting. To help you dial up foot traffic for the holidays, we’re introducing new ways to showcase your locations across Google Maps and other channels.

Whether people want to visit a neighborhood park, museum, local store, or restaurant, Google Maps connects them with the places they’re interested in. In fact, people tap on location pins in Maps hundreds of millions of times per week to explore and get information about the physical world around them. In the coming weeks, you’ll be able to feature your locations as users get directions to a destination. In just a few taps, they can add you as a convenient stop along their route to grab lunch, stop in for shopping, and more. 

Direction planning ad (Maps).gif

You can also promote your locations as shoppers browse content across over 3 million websites and apps in our Display network. They can now explore a curated selection of the products your store carries in a visual, catalog-like experience.

Local catalog ad on Display (Local campaigns).gif


Saks Fifth Avenue logo.jpg


Saks Fifth Avenue is a luxury retailer increasingly using digital to achieve its in-store performance goals. The brand has successfully leveraged other Google solutions like local inventory ads to drive foot traffic. As a result, it was eager to become an early adopter of Local campaigns last holiday season to focus specifically on store visits. Using a randomized controlled geo-experiment, Saks Fifth Avenue saw a statistically significant, incremental lift in store sales and an incremental offline return-on-ad-spend of 7.7x. It’s now expanding Local campaigns to promote more of its store locations.

Fun toy retailer logo.png

Fun, a toy retailer in Belgium, also relied on Local campaigns last holiday season to bring more shoppers into its 29 locations. Local campaigns drove 24,000 additional store visits on top of its existing Google Ads campaigns at a strong 19x ROI. This helped lift total store sales and completely reversed a year-to-date decline.

Sephora logo.png

Sephora, a multinational retail chain, knows that customers who browse and buy in-store are more valuable. With a randomized controlled geo-experiment, the brand found that Local campaigns helped drive a statistically significant, incremental lift in store sales. For every dollar invested, Sephora generated a positive incremental return-on-ad-spend.

More flexible ways to buy and pick up purchases with Shopping campaigns

Shopping campaigns–which include both Shopping ads and local inventory ads–help you increase sales both online and offline, and highlight details about all of your product inventory. Through local inventory ads, we have over 2 billion offers mapped to physical stores across 12 countries. We’ve recently expanded to Sweden, Norway and Denmark to help more shoppers see which products are in stock at nearby locations. 


Now, we’re also giving consumers more flexible ways to collect the products they find through local inventory ads. 45 percent of global shoppers have used “buy online, pick up in store” to get their items from a local store. To make this process easier, we’re expanding store pickup on Google and showing consumers what fulfillment options you offer from your ad:


  • Pick up today:show which products are available for immediate store pickup, with the option of paying online first.

  • Pick up later: promote products that may not be available in store now, but can be quickly shipped to a nearby store within a few days. Reach out to your account team if you’d like to join the beta. 

BOPIS ad mock.png

Local inventory ad in the U.S. highlighting the “Pick up today” option

We have other stocking stuffers for retailers. In the coming weeks, you’ll be able to pick the Shopping campaigns where you’d like to include store visits as a conversion goal alongside online sales. If you have products that are especially effective at driving consumers to stores—such as high-consideration products like furniture or luggage—you can add store visits bidding to your Standard or Smart Shopping campaigns. Store visits in Smart Bidding is also fully available for Search campaigns to help you maximize conversion value across your website and stores.

Whether you’re a small business or a major retail chain, holiday shoppers will be looking for nearby stores with the most compelling offers and products. We look forward to helping you capture the local holiday spirit to drive success during the biggest shopping season of the year.

Source: Google Ads


2019 holiday checklist: Inspire shoppers with gift-giving ideas

Whether they’re shopping for themselves or for others, 48 percent of today's shoppers say they're open to buying from new retailers during the holiday season. And increasingly, they’re leaning into videos and inspirational imagery to help them decide. Below, we’ll dive into how Google solutions can help you tap into and create shopping intent, and capture the attention of those undecided shoppers with richer, more interactive experiences

Make YouTube more shoppable 

Video has also become a favorite research tool for holiday shoppers. Nearly two-thirds of shoppers say online video has given them ideas and inspiration for their purchase. And more than 90% of these folks say that they’ve discovered new products and brands via YouTube. To tap into this shopping intent, we’re introducingShopping ads to the YouTube home feed and YouTube search results, making YouTube more shoppable and extending the reach of your Shopping campaigns. 

Shopping ads on the YouTube home feed


Shopping ads on YouTube search results

Shopping ads on the YouTube home feed (top) and YouTube search results (bottom)

Retailers like PUMA are excited to reach new customers on YouTube in advance of the holiday season to help them continue the shopping journey. “Consumers are continuing to watch more content on the YouTube platform and we want to be where they are, to reach and engage them,” said Rick Almeida, Vice President of eCommerce at PUMA Group. “This new opportunity will enable PUMA to extend our shopping strategy into a new property and inspire consumers.”

Now, people coming to YouTube to browse and research products may see visual Shopping ads, based on their interest. This means if a consumer expresses an interest in running, they could see ads from retailers that offer running apparel, like PUMA, highlighting different products and prices.  If you’re already using standard Shopping campaigns today and are opted-into YouTube on Display Network, you are eligible for this experience.

In addition, we’ve made YouTube video ads more interactive, giving viewers useful and actionable information like store location, interest forms and additional calls-to-actions to help you drive more conversions.  In the coming months, sitelink extensions will become available for TrueView for action ads. This makes it easy for viewers to navigate to additional landing pages like your holiday catalogs, your store hours, and more. In a beta test with 30 advertisers, adding sitelinks showed a 23% increase inconversions1.

YouTube Ads Sitelink Extensions

Example of how Sitelink extensions will work under your TrueView for action video

You can get started with these new extensions by heading to the extensions tab in Google Ads, and clicking on the extension you’d like to get started with. You can learn about these YouTube updates and more here.


Inspire more customers with rich imagery

In a recent Google / Ipsos study, we found that 85 percent of consumers will take action within 24 hours of discovering a product: reading reviews, comparing prices or purchasing the product—sometimes all at once! We offer multiple solutions to help you convert digital window shoppers into satisfied customers. 

Showcase Shopping ads, for example, are expanding to Google Images -- helping shoppers explore your brand and product selection. When people search for broader terms like “holiday party dresses”, they’ll see Showcase Shopping ads that group related products together, displaying a diverse range of offerings. They’re great for attracting new customers; on average, we see that about 85 percent of traffic from Showcase Shopping ads to retailer websites come from new visitors. In addition, these ads are now expanding to new search categories like beauty and electronics, when they’ve mainly appeared for apparel and furniture-related searches previously. 


UO logo.png


Urban Outfitters is one example of a retailer using Showcase Shopping ads to get into the consideration set and inspire those new to their brand. Urban Outfitters expanded their Showcase Shopping ads to 50 key categories across apparel, home decor, and beauty. Overall, they saw a 241 percent CTR lift across campaigns running Showcase Shopping ads, with 52 percent of those customers being new. Moreover, Urban Outfitters saw a 186 percent increase in sales from new customers via Showcase Shopping ads (compared to reactivated customers).

Urban Outfitters Showcase Shopping ad for beauty

Urban Outfitters Showcase Shopping ad for beauty

Scrolling through personalized feeds like news, video and social is a bigger part of today's consumer journey. And with Discovery ads (beta), you now have a new canvas to inspire hundreds of millions of people with your products as they explore their interests  across the feeds in Discover, YouTube and Gmail. 

nectar logo.png

Nectar is one brand updating its Discovery ads with holiday-focused creatives to show off its mattress line and special offers, like its free 365-Night Trial and Forever Warranty™. To drive engagement, Nectar used a variety of high-resolution image assets featuring its mattress in well-lit, realistic settings, while also highlighting promotions in its ad text. Nectar has used custom intent audiences to connect with the right customers, like consumers in the market for bedroom furniture or interested in adjustable bed frames. And during testing, the brand saw an 8% lift in total sales at a 70% lower cost-per-acquisition compared to its paid social campaigns. As a result, Nectar’s parent company, Resident, plans to roll out Discovery ads across its full portfolio of home retail brands.

Reach out to your Google account team to join the global Discovery ads beta.

Discovery Ad Nectar

A Discovery ad for Nectar by Resident as shown on Discover, YouTube, and Gmail

Ready for more tips? Tune in next week to learn how you can drive more shoppers into your local stores.


1. Compared to the same ad without sitelinks. Source: Google data, US, June 2019. Beta experiment with n=30 TrueView for Action advertisers

Source: Google Ads


Get your campaigns ready to reach the always-on deal seeker

Marketers recognize Black Friday and Cyber Monday as major shopping holidays to prepare for. But did you know that only 18 percent of shoppers consolidate their holiday shopping to these days? 

Consumers are on the lookout for deals year-round—about 60 percent say that finding a great deal is what they enjoy most about shopping. So whether you’re gearing up for July 4th in the U.S., Bastille Day in France, or back-to-school shopping around the world, check out new tools coming soon to help you highlight in-store promotions, factor seasonal sales into your bidding strategy, and reach in-market consumers this season and beyond.

Heat up in-store sales with new Local campaign features

Before they’re heading to the store, local shoppers are hunting for deals: searches for “on sale near me” have grown by 250 percent since 2017. 

With Local campaigns, you can dedicate your entire campaign to offline sales and complement other channels like TV or print that also help deliver foot traffic to your business during important promotions. In fact, in recent global studies with 10 advertisers, we found that Local campaigns helped brands drive a median five times greater incremental return-on-ad-spend from their business locations. 

We have new features coming for Local campaigns to make it available to more advertisers and improve how you manage your locations and creatives. In the next few weeks, you’ll be able to set up your Local campaigns to drive calls to your business locations—even if you don’t have store visits measurement. By expanding Local campaigns to optimize for calls, more advertisers will now be able to access it and highlight what makes their stores unique across Google Search, Maps, YouTube and more.

Starting today, you can also create location groups to make it easier to promote a subset of business locations. For instance, if you’re selling special back-to-school product bundles at certain locations, use location groups to tailor your budget and messaging to this offer. Finally, asset reporting has started rolling out to give you better insight into creative performance. See what kinds of messaging and assets work best and use these learnings to improve your current and future creatives. 


Google Ads Local Campaigns One sheeter


Sanborns, a leading department store in Latin America, is one brand using Local campaigns to drive results during key promotions.

Grupo Sanborns

We’re excited to work with Google's new technology to help us grow our business. For Father's Day in Mexico and for a major sale we ran at the end of May, we used Local campaigns to make our in-store offers more prominent. It's amazing how we can get exposure with customers at the right time, and this helped us drive a 10x increase in store visits during these promotions year-over-year. 

- Grupo Sanborns’ marketing team

Put your in-store promotions front and center in local inventory ads

We’re also making it easier for retailers to highlight in-store promotions for specific products through Shopping ads. Today, retailers have connected over 2 billion offers to physical store locations globally using local inventory ads. Now, you can add a promotion to your local inventory ads. Call out in-store offers like “20% off” or “buy one get one free” for inventory you have in stock and drive more nearby deal-hunters to your physical locations.

Local campaigns Pixel

We’re rolling this out in the U.S. and Australia, with more countries coming soon. If you’re a retailer interested in participating, request to join the whitelist here

Improve Smart Bidding performance by factoring in seasonal sales

Smart Bidding automatically optimizes your bids for every auction to help improve your return on investment. And while it factors in seasonality as a signal, we know there are key moments for your business—like during a big sale—when you can anticipate changes in conversion rates well in advance. For these occasions, we’ve introduced seasonality adjustments. 

Let’s say you’re running a promotion for grills as people get ready for their summer cookouts. Based on past promotions, you predict seeing a 50 percent increase in conversion rates during your sale. Use seasonality adjustments to let Smart Bidding know to expect and prepare for this conversion rate increase, and help our systems ramp up performance more quickly. 

Reach shoppers in the market for your products

In-market audiences for Search help advertisers drive more conversions by reaching qualified shoppers who are actively considering products or services to buy. These are aggregated and anonymized groups of consumers who’ve recently demonstrated an intent to purchase. This gives you a great opportunity to help your business stand out with compelling offers or deals when people are making their final decisions about what to buy.

We’ve recently rolled out more in-market segments across popular categories like beauty, sports, education and real estate. This includes over thirty new categories for retail, just in time for your seasonal sales.

No matter what season you’re ramping up for around the globe, we hope these new products set you up for success!


Source: Google Ads


Create with Google: Inspiration, resources, and tools to fuel your next big idea

The case for creativity has never been greater. Big thinking and bold ideas are in high demand, and creative execution is consistently confirmed as the largest contributor to driving sales. And as we see from the brands we partner with, success occurs when data and technology inspire creativity.

But that doesn't mean it's easy. There are more platforms, more signals, and more data sources informing creative than ever before. We want our clients and partners to grow and thrive on our platforms, and that’s why we've made it a priority to invest in resources and tools to support creative makers and agencies at every stage of the creative process.

This year at Cannes Lions Festival of Creativity, we’re expanding a new resource for the global creative community: Create with Google. Made for creatives by creatives, this platform is designed to inspire, inform and enable creative makers from ideation to execution. The global site is currently available in English, Spanish, Korean and Japanese, with a plan to expand to more languages throughout the year.

Get inspired for your next big campaign

We’ve searched the globe to find the most innovative, intelligent, and imaginative work across Google’s creative canvas. Filter by format, vertical and platform, or search by keyword to inspire your creative thinking.

Create with Google Website Inspiration

Master Google’s platforms, formats and tools

Read up on a range of resources and get insider tips on how to build work across Google’s creative canvas—from ARCore to Display and YouTube Director Mix.
Create with Google Website Platforms

Access tools to support your idea, from pitch to production

Two new tools, Audience Connect and YouTube Mockup Tool, make it easier for you to create and sell in work on our platforms—from pitching in concepts right through production.

Audience Connect transforms creative presentations from broadcast into conversation, by tracking client engagement in response to any video. When pitching in a TrueView concept, for example, the tool provides real-time feedback on when your audience is more leaned in and when they would skip. Sign up for access here.

Audience Connect

YouTube Mockup Tool lets you upload and showcase work to clients and colleagues in an authentic YouTube environment, simulating your creative across desktop, tablet and mobile.

YouTube MockUp Tool

We want to champion and challenge creative makers to experiment and make better work, recognizing we only succeed when our partners do. We hope Create with Google can become a genuine global community where the industry comes together to find the inspiration, resources and tools for their next project.

Create with Google: Inspiration, resources, and tools to fuel your next big idea

The case for creativity has never been greater. Big thinking and bold ideas are in high demand, and creative execution is consistently confirmed as the largest contributor to driving sales. And as we see from the brands we partner with, success occurs when data and technology inspire creativity.

But that doesn't mean it's easy. There are more platforms, more signals, and more data sources informing creative than ever before. We want our clients and partners to grow and thrive on our platforms, and that’s why we've made it a priority to invest in resources and tools to support creative makers and agencies at every stage of the creative process.

This year at Cannes Lions Festival of Creativity, we’re expanding a new resource for the global creative community: Create with Google. Made for creatives by creatives, this platform is designed to inspire, inform and enable creative makers from ideation to execution. The global site is currently available in English, Spanish, Korean and Japanese, with a plan to expand to more languages throughout the year.

Get inspired for your next big campaign

We’ve searched the globe to find the most innovative, intelligent, and imaginative work across Google’s creative canvas. Filter by format, vertical and platform, or search by keyword to inspire your creative thinking.

Create with Google Website Inspiration

Master Google’s platforms, formats and tools

Read up on a range of resources and get insider tips on how to build work across Google’s creative canvas—from ARCore to Display and YouTube Director Mix.
Create with Google Website Platforms

Access tools to support your idea, from pitch to production

Two new tools, Audience Connect and YouTube Mockup Tool, make it easier for you to create and sell in work on our platforms—from pitching in concepts right through production.

Audience Connect transforms creative presentations from broadcast into conversation, by tracking client engagement in response to any video. When pitching in a TrueView concept, for example, the tool provides real-time feedback on when your audience is more leaned in and when they would skip. Sign up for access here.

Audience Connect

YouTube Mockup Tool lets you upload and showcase work to clients and colleagues in an authentic YouTube environment, simulating your creative across desktop, tablet and mobile.

YouTube MockUp Tool

We want to champion and challenge creative makers to experiment and make better work, recognizing we only succeed when our partners do. We hope Create with Google can become a genuine global community where the industry comes together to find the inspiration, resources and tools for their next project.