Tag Archives: Public Policy

Partnership, policy and trade in Asia’s economic recovery

Today, at the Asian Development Bank’s Southeast Asia Development Symposium, leaders from government and the technology industry will discuss how to work together to bring about a strong recovery from COVID-19. 


This is a vital conversation. Advances in policy and technology have always led to progress and opportunity. But in Asia Pacific today, with another 663 million people poised to come online by 2025—and the virus only increasing the importance of digital knowledge and tools— it’s more important than ever that policymakers and technology-makers work towards common goals. It’s how we ensure the benefits of technology are shared as widely and equitably as possible.


Shared responsibility


Throughout the region, the pandemic has given rise to new public-private initiatives to protect people’s health and livelihoods, and to help businesses and workers get through. Google is involved in many of them. Together with our government partners, we’re focused on helping people reskill and find jobs, closing digital divides, and providing helpful platforms. We’re supporting the growth of digital economies by investing in network and cloud infrastructure, and striving to make progress on challenges like combating misinformation, developing digital literacy and protecting privacy.


We need to continue this spirit of shared responsibility, not just during the recovery from COVID, but to lay the ground for the long term. Jobs initiatives like Skills Ignition in Singapore show how government-industry collaboration can be a model for a more inclusive type of recovery. At the same time, there’s scope for partnership on a much broader range of challenges where technology can make a difference, from disaster readiness to disease prevention. In many of these areas, the work being done in Asia Pacific is world-leading. 


Global leadership on digital trade


When it comes to government policy, the Asia Pacific region has another opportunity to lead the way globally. The region has been central to global trade for centuries—the next step is to translate this for the digital era. 


Two recent digital trade agreements—between Singapore and Australia, and between Singapore, New Zealand and Chile—show Asia Pacific governments setting global rules for digital trade. They’re a template for how countries can share and protect data, foster new ideas, grow digital industries and—most importantly—harness technology to create jobs and improve living standards. 


We will need more such agreements in the wake of the coronavirus. Fair and open access to digital platforms and tools is critical for small businesses and startups, enabling them to compete in international markets, and boosting economic growth across borders. In Southeast Asia, to use one example, Bain estimates that digital integration could add $1 trillion to regional GDP by 2025. 


Equally important is the message that digital trade agreements send. The right approach to economic recovery is cooperation, not protectionism, including preserving and strengthening the open, global internet as a foundation for commerce and entrepreneurship. We recognize Google’s responsibility in this, and we want to work with governments, businesses, and international organizations like the Asian Development Bank to ensure the digital infrastructure is in place for talent and trade to thrive in the decade ahead. 


Over 30 years in diplomacy and business, I’ve seen the power of effective partnership and far-sighted policy in this region’s incredible progress. All of us at Google are looking forward to helping build on that progress in the post-COVID world. 

A deeply flawed lawsuit that would do nothing to help consumers

Google Search has put the world’s information at the fingertips of over a billion people. Our engineers work to offer the best search engine possible, constantly improving and fine-tuning it. We think that’s why a wide cross-section of Americans value and often love our free products. 

Today’s lawsuit by the Department of Justice is deeply flawed. People use Google because they choose to, not because they're forced to, or because they can't find alternatives. 

This lawsuit would do nothing to help consumers. To the contrary, it would artificially prop up lower-quality search alternatives, raise phone prices, and make it harder for people to get the search services they want to use.

The Department's dubious complaint

Let's talk specifics. The Department's complaint relies on dubious antitrust arguments to criticize our efforts to make Google Search easily available to people. 

Yes, like countless other businesses, we pay to promote our services, just like a cereal brand might pay a supermarket to stock its products at the end of a row or on a shelf at eye level. For digital services, when you first buy a device, it has a kind of home screen “eye level shelf.” On mobile, that shelf is controlled by Apple, as well as companies like AT&T, Verizon, Samsung and LG. On desktop computers, that shelf space is overwhelmingly controlled by Microsoft. 

So, we negotiate agreements with many of those companies for eye-level shelf space. But let's be clear—our competitors are readily available too, if you want to use them. 

Our agreements with Apple and other device makers and carriers are no different from the agreements that many other companies have traditionally used to distribute software. Other search engines, including Microsoft’s Bing, compete with us for these agreements. And our agreements have passed repeated antitrust reviews. 

Here's more detail:

Apple devices

Apple features Google Search in its Safari browser because they say Google is “the best.” This arrangement is not exclusive—our competitors Bing and Yahoo! pay to prominently feature, and other rival services also appear.
Bing and Yahoo! pay Apple to be featured in Safari. iPhone 11 and Macbook Pro showing iOS 14 and MacOS Catalina with callouts showing Yahoo!, Bing and Google icons

Changing your search engine in Safari is easy. On desktop, one click and you’re presented with a range of options.

Setting your search engine on Safari desktop. Laptop showing a dropdown menu in browser with options to select Google, Yahoo, Bing and DuckDuckGo

Apple’s iPhone makes it simple to change your settings and use alternative search engines in Safari—and it’s even easier in iOS14 where you can add widgets from different providers or swipe on the home screen to search.

Microsoft

Google doesn't come preloaded on Windows devices. Microsoft preloads its Edge browser on Windows devices, where Bing is the default search engine.

Microsoft Edge is preloaded on Windows devices and Bing is the default search engine. HP 14" laptop with Windows 10 showing Bing preloaded.

Android

On Android devices, we have promotional agreements with carriers and device makers to feature Google services. These agreements enable us to distribute Android for free, so they directly reduce the price that people pay for phones. But even with these agreements, carriers and device makers often preload numerous competing apps and app stores.

Rival apps and app stores are often preloaded onto Android devices. Samsung Galaxy A51 running Android 10 with a callout box showing Samsung Bixby Assistant, Samsung Galaxy Store, Samsung Browser, Facebook, and Microsoft Outlook Email

Look how easy it is to add a different search app or widget on Android.

Downloading a search engine on Android. Samsung Galaxy A51 running Android 10 showing Bing being downloaded
Setting a search widget on Android. Samsung Galaxy A51 running Android 10 showing Bing widget being set up

The bigger point the lawsuit misses 

The bigger point is that people don’t use Google because they have to, they use it because they choose to. This isn’t the dial-up 1990s, when changing services was slow and difficult, and often required you to buy and install software with a CD-ROM. Today, you can easily download your choice of apps or change your default settings in a matter of seconds—faster than you can walk to another aisle in the grocery store. 

This lawsuit claims that Americans aren’t sophisticated enough to do this. But we know that’s not true. And you know it too: people downloaded a record 204 billion apps in 2019. Many of the world's most popular apps aren't preloaded—think of Spotify, Instagram, Snapchat, Amazon and Facebook.

The data shows that people choose their preferred service: take Mozilla’s Firefox browser as an example. It’s funded almost entirely by revenue from search promotional agreements.  When Yahoo! paid to be the default search engine in Firefox, most Americans promptly switched their search engine to their first choice—Google. (Mozilla later chose Google to be its default search provider, citing an “effort to provide quality search” and its “focus on user experience.”)

It’s also trivially easy to change your search engine in our browser, Chrome.

Setting your search engine on Chrome mobile. Samsung Galaxy A51 running Android 10 showing someone changing search engine from Google to Bing
Setting your search engine on Chrome desktop. Chrome browser on desktop showing someone changing search engine to Bing


How people access information today

There's another area in which the lawsuit is wrong about how Americans use the Internet. It claims that we compete only with other general search engines. But that’s demonstrably wrong. People find information in lots of ways: They look for news on Twitter, flights on Kayak and Expedia, restaurants on OpenTable, recommendations on Instagram and Pinterest. And when searching to buy something, around 60 percent of Americans start on Amazon. Every day, Americans choose to use all these services and thousands more.

Next steps

We understand that with our success comes scrutiny, but we stand by our position. American antitrust law is designed to promote innovation and help consumers, not tilt the playing field in favor of particular competitors or make it harder for people to get the services they want. We’re confident that a court will conclude that this suit doesn’t square with either the facts or the law. 

In the meantime, we remain absolutely focused on delivering the free services that help Americans every day. Because that’s what matters most.

You can learn more about our approach to competition at g.co/competition.

A deeply flawed lawsuit that would do nothing to help consumers

Google Search has put the world’s information at the fingertips of over a billion people. Our engineers work to offer the best search engine possible, constantly improving and fine-tuning it. We think that’s why a wide cross-section of Americans value and often love our free products. 

Today’s lawsuit by the Department of Justice is deeply flawed. People use Google because they choose to, not because they're forced to, or because they can't find alternatives. 

This lawsuit would do nothing to help consumers. To the contrary, it would artificially prop up lower-quality search alternatives, raise phone prices, and make it harder for people to get the search services they want to use.

The Department's dubious complaint

Let's talk specifics. The Department's complaint relies on dubious antitrust arguments to criticize our efforts to make Google Search easily available to people. 

Yes, like countless other businesses, we pay to promote our services, just like a cereal brand might pay a supermarket to stock its products at the end of a row or on a shelf at eye level. For digital services, when you first buy a device, it has a kind of home screen “eye level shelf.” On mobile, that shelf is controlled by Apple, as well as companies like AT&T, Verizon, Samsung and LG. On desktop computers, that shelf space is overwhelmingly controlled by Microsoft. 

So, we negotiate agreements with many of those companies for eye-level shelf space. But let's be clear—our competitors are readily available too, if you want to use them. 

Our agreements with Apple and other device makers and carriers are no different from the agreements that many other companies have traditionally used to distribute software. Other search engines, including Microsoft’s Bing, compete with us for these agreements. And our agreements have passed repeated antitrust reviews. 

Here's more detail:

Apple devices

Apple features Google Search in its Safari browser because they say Google is “the best.” This arrangement is not exclusive—our competitors Bing and Yahoo! pay to prominently feature, and other rival services also appear.
Bing and Yahoo! pay Apple to be featured in Safari. iPhone 11 and Macbook Pro showing iOS 14 and MacOS Catalina with callouts showing Yahoo!, Bing and Google icons

Changing your search engine in Safari is easy. On desktop, one click and you’re presented with a range of options.

Setting your search engine on Safari desktop. Laptop showing a dropdown menu in browser with options to select Google, Yahoo, Bing and DuckDuckGo

Apple’s iPhone makes it simple to change your settings and use alternative search engines in Safari—and it’s even easier in iOS14 where you can add widgets from different providers or swipe on the home screen to search.

Microsoft

Google doesn't come preloaded on Windows devices. Microsoft preloads its Edge browser on Windows devices, where Bing is the default search engine.

Microsoft Edge is preloaded on Windows devices and Bing is the default search engine. HP 14" laptop with Windows 10 showing Bing preloaded.

Android

On Android devices, we have promotional agreements with carriers and device makers to feature Google services. These agreements enable us to distribute Android for free, so they directly reduce the price that people pay for phones. But even with these agreements, carriers and device makers often preload numerous competing apps and app stores.

Rival apps and app stores are often preloaded onto Android devices. Samsung Galaxy A51 running Android 10 with a callout box showing Samsung Bixby Assistant, Samsung Galaxy Store, Samsung Browser, Facebook, and Microsoft Outlook Email

Look how easy it is to add a different search app or widget on Android.

Downloading a search engine on Android. Samsung Galaxy A51 running Android 10 showing Bing being downloaded
Setting a search widget on Android. Samsung Galaxy A51 running Android 10 showing Bing widget being set up

The bigger point the lawsuit misses 

The bigger point is that people don’t use Google because they have to, they use it because they choose to. This isn’t the dial-up 1990s, when changing services was slow and difficult, and often required you to buy and install software with a CD-ROM. Today, you can easily download your choice of apps or change your default settings in a matter of seconds—faster than you can walk to another aisle in the grocery store. 

This lawsuit claims that Americans aren’t sophisticated enough to do this. But we know that’s not true. And you know it too: people downloaded a record 204 billion apps in 2019. Many of the world's most popular apps aren't preloaded—think of Spotify, Instagram, Snapchat, Amazon and Facebook.

The data shows that people choose their preferred service: take Mozilla’s Firefox browser as an example. It’s funded almost entirely by revenue from search promotional agreements.  When Yahoo! paid to be the default search engine in Firefox, most Americans promptly switched their search engine to their first choice—Google. (Mozilla later chose Google to be its default search provider, citing an “effort to provide quality search” and its “focus on user experience.”)

It’s also trivially easy to change your search engine in our browser, Chrome.

Setting your search engine on Chrome mobile. Samsung Galaxy A51 running Android 10 showing someone changing search engine from Google to Bing
Setting your search engine on Chrome desktop. Chrome browser on desktop showing someone changing search engine to Bing


How people access information today

There's another area in which the lawsuit is wrong about how Americans use the Internet. It claims that we compete only with other general search engines. But that’s demonstrably wrong. People find information in lots of ways: They look for news on Twitter, flights on Kayak and Expedia, restaurants on OpenTable, recommendations on Instagram and Pinterest. And when searching to buy something, around 60 percent of Americans start on Amazon. Every day, Americans choose to use all these services and thousands more.

Next steps

We understand that with our success comes scrutiny, but we stand by our position. American antitrust law is designed to promote innovation and help consumers, not tilt the playing field in favor of particular competitors or make it harder for people to get the services they want. We’re confident that a court will conclude that this suit doesn’t square with either the facts or the law. 

In the meantime, we remain absolutely focused on delivering the free services that help Americans every day. Because that’s what matters most.

You can learn more about our approach to competition at g.co/competition.

Serving Veterans with a new resource hub

As a soldier who had the honor of serving his country, I know that some war wounds are not as visible as others. The mental anguish many veterans suffer is not as readily diagnosed and effectively treated as physical wounds that leave scars. Nevertheless, they can be just as lasting. 


Veterans can miss out on getting mental health treatment out of fear of being stigmatized or simply not knowing who to turn to. Studies have shown that around 20 percentof veterans who served in operations in Iraq now suffer from PTSD, a condition exacerbated today by the challenges presented by a global pandemic, with a 20 percent spike in military suicides in 2020 alone. Further, a 2016 study published in the American Journal of Public Health shows over 1.1 million veterans treated in the VA between 2010 and 2011 were diagnosed with depression, anxiety, bipolar disorder, substance abuse disorder, or schizophrenia. 


The anguish of these struggles is felt in many ways. A veteran suffering from mental health issues has a higher chance of becoming homeless, and of being unemployed. The anxiety of not knowing when the next paycheck will come can serve to further exacerbate the mental health issues a person might be facing. We can—and must—do more to help. 


We can begin by destigmatizing mental illness and making resources available to our veterans and their families. Alongside a community of veterans, Google has launched a new veterans’ wellness website, Serving Veterans. This new hub will provide up-to-date, authoritative information about the mental health issues uniquely experienced by our veterans—which we hope will lessen the stigma and isolation associated with so many of these diagnoses. 


There are many organizational and logistical barriers to care but we want veterans to know that it is honorable and expected to receive help. That’s why this new hub combines destigmatizing messaging from a diverse chorus of military leaders reiterating the importance of seeking help—alongside mental health resources, including online and local support from helpful nonprofit organizations dedicated to helping veterans and their families. The hope is that increasing the visibility and availability of these resources will reduce the barriers to access for the people seeking them. 


This issue won’t be easy to solve. Moving forward, we hope that more tools like this become available. And we hope that by combining the tools and skills of the private sector with the resources of government and veterans' own unique perspectives, we can find even greater solutions.


Serving Veterans with a new resource hub

As a soldier who had the honor of serving his country, I know that some war wounds are not as visible as others. The mental anguish many veterans suffer is not as readily diagnosed and effectively treated as physical wounds that leave scars. Nevertheless, they can be just as lasting. 


Veterans can miss out on getting mental health treatment out of fear of being stigmatized or simply not knowing who to turn to. Studies have shown that around 20 percentof veterans who served in operations in Iraq now suffer from PTSD, a condition exacerbated today by the challenges presented by a global pandemic, with a 20 percent spike in military suicides in 2020 alone. Further, a 2016 study published in the American Journal of Public Health shows over 1.1 million veterans treated in the VA between 2010 and 2011 were diagnosed with depression, anxiety, bipolar disorder, substance abuse disorder, or schizophrenia. 


The anguish of these struggles is felt in many ways. A veteran suffering from mental health issues has a higher chance of becoming homeless, and of being unemployed. The anxiety of not knowing when the next paycheck will come can serve to further exacerbate the mental health issues a person might be facing. We can—and must—do more to help. 


We can begin by destigmatizing mental illness and making resources available to our veterans and their families. Alongside a community of veterans, Google has launched a new veterans’ wellness website, Serving Veterans. This new hub will provide up-to-date, authoritative information about the mental health issues uniquely experienced by our veterans—which we hope will lessen the stigma and isolation associated with so many of these diagnoses. 


There are many organizational and logistical barriers to care but we want veterans to know that it is honorable and expected to receive help. That’s why this new hub combines destigmatizing messaging from a diverse chorus of military leaders reiterating the importance of seeking help—alongside mental health resources, including online and local support from helpful nonprofit organizations dedicated to helping veterans and their families. The hope is that increasing the visibility and availability of these resources will reduce the barriers to access for the people seeking them. 


This issue won’t be easy to solve. Moving forward, we hope that more tools like this become available. And we hope that by combining the tools and skills of the private sector with the resources of government and veterans' own unique perspectives, we can find even greater solutions.


Statement on the Democratic and Republican House Antitrust Subcommittee reports

Google’s free products like Search, Maps and Gmail help millions of Americans and we’ve invested billions of dollars in research and development to build and improve them. We compete fairly in a fast-moving and highly competitive industry. We disagree with today’s reports, which feature outdated and inaccurate allegations from commercial rivals about Search and other services.  


Americans simply don’t want Congress to break Google’s products or harm the free services they use  every day. The goal of antitrust law is to protect consumers, not help commercial rivals. Many of the proposals bandied about in today’s reports—whether breaking up companies or undercutting Section 230—would cause real harm to consumers, America’s technology leadership and the U.S. economy—all for no clear gain. 


We support Congress focusing on areas where clearer laws would help consumers, a few of which are mentioned in today’s reports: Google has long championed the importance of data portability and open mobile platforms; we are arguing a case before the Supreme Court tomorrow for the important principle of software interoperability; and we have urged Congress to pass comprehensive federal privacy legislation. We look forward to engaging with Congress on these and other issues moving forward.


You can read about our approach to competition at g.co/competition.

A more responsible, innovative and helpful internet in Europe

Over the last 20 years, digital tools have played an increasingly important role in our everyday lives, in societal debate and in the economy. In 2020, many of us have found digital tools to be a real lifeline. We've used them to connect with loved ones and teach our children during lockdown. Governments have used them to share vital information with citizens. And businesses across Europe are using them to reach customers and recover more quickly and sustainably. As we look to the future, it's important that regulation keeps pace with change, and Google supports Europe's effort to create a more responsible, innovative and helpful internet for everyone.

That's why we are submitting our response today to the consultation for the European Digital Services Act (DSA), drawing on our 20+ years experience in building technology that both helps people and creates greater economic opportunity. Well-designed regulation gives consumers confidence that their interests are being protected as they shop, search and socialize online. It also provides businesses with protection from opaque or unfair practices.

Our response encourages European policymakers to build on the success of the e-Commerce Directive and focus on three key areas: 


  • A more responsible internet: Introducing clearer rules for notifying platforms of illegal content while protecting fundamental rights of expression and access to information 
  • A more innovative internet: Encouraging economic growth and innovation by enabling Europeans to build the next generation of apps, businesses and services, and exporting European creativity and culture around the world
  • A more helpful internet: Competition regulation which supports product innovations, helps people manage their data and provides businesses with the tools to grow 

A more responsible internet

Because of our commitment to safety, we invest heavily in technology and people to combat illegal content, and we welcome an updated legal framework. We would encourage legislators to  provide greater clarity on the rules, roles and responsibilities of online platforms. 

The e-Commerce Directive set vital ground rules for conduct and responsibility online, which helped online innovation thrive. Whether an individual is claiming defamation, a studio is claiming that a video infringes on copyright or a government is seeking to remove a terrorist video, it’s essential to provide clear notice about the specific piece of content to the online platform.  The platform then has a responsibility to take appropriate action on that content. This is especially important given the significant differences in what is considered illegal content across EU Member States. 

We are continually seeking to improve our technical systems and processes to identify illegal content. While breakthroughs in machine learning and other technology have significantly enhanced our ability to detect bad content, such technology is still unable to reliably understand context, which is often critical in determining whether or not content is legal, for example distinguishing violent content from a human rights organization documenting abuses. Mandated use of such technology would lead to overblocking of Europeans’ speech and access to information. This is why platforms should be encouraged to further invest in these innovations while retaining the invaluable nuance and judgment that comes with human input. 

Google's products are designed to encourage people to share their views safely and respectfully, and have been a force for creativity, learning and expression. In order to ensure that fundamental rights are respected, it's important for the DSA to focus on capturing illegal content, so lawful speech isn't caught in the net. However, this should not prevent further actions on lawful-but-harmful content, such as cyber-bullying, through self- and co-regulatory initiatives, such as the EU Code of Practice on Disinformation and the EU Code of Conduct on Hate Speech, both of which Google joined from the start. Google also invests in easy-to-use reporting processes and clear guidelines to help ensure a positive online experience.

We are committed to providing greater transparency for our users and governments so that they better understand the content they are seeing and how to notify us of concerns. The DSA should support these kinds of constructive transparency measures while ensuring that platforms can continue to protect user privacy, ensure commercially sensitive information is not revealed and prevent bad actors from gaming the system. Google has long been a leader in transparency, including disclosing data on content moderation, content removal requests and blocking bad ads.  


A more innovative internet

The e-Commerce Directive, which the DSA will update, has guided Internet services, users and European society through 20 years of economic growth fueled by innovation, including entirely new industries ranging from app developers to YouTube creators.  The next wave of online innovation will play a vital role in helping people, governments and businesses overcome the many challenges - medical, societal, economic - that come with a global pandemic.

To foster innovation, the DSA should reflect the wide range of services offered by the tech industry. No two services are the same and the new act should be rooted in objectives and principles that can be applied, as appropriate, across this broad, diverse ecosystem.  This will ensure that everyone - platforms regulators, people and businesses -  are responsible for the parts they play. 


A more helpful internet

People want to save time and get things done when they are online. Our testing has consistently shown that people want quick access to information, so over the years we’ve developed new ways to organize and display results. For example, when you are searching online for a restaurant, you can at the same time quickly access directions because a map has been integrated into Google’s Search results pages - saving you the time and effort of a second search through a map app or website. Integrations also help small businesses to be found more easily and to provide relevant information to their customers such as delivery, curbside pickup or takeaway options during lockdown periods, and can help people in times of emergency such as the Android Emergency location feature. New rules should encourage new and improved features and products which help European consumers get things done and access information quickly and easily.

Artboard 1@2x (1).jpg

European startups and entrepreneurs also need online tools to help grow their businesses more easily and at a lower cost. For example, online ads help businesses of all sizes find new customers around the world, while cloud computing helps reduce operating costs and increase productivity. As the Commission updates its regulations, it should ensure new rules don't add undue cost and burden for European businesses in ways that make it harder to scale quickly and offer their services across the EU and around the world.

We agree that competition between digital platforms is strengthened by measures that allow people to move between platforms without losing access to their data, which also makes it easier for new players to enter or expand in digital markets. Google offers a wide range of tools that allow people to be in control of their online experience, such as Google “My Account”, which helps users choose the privacy settings that are right for them, or Google Takeout, which allows users to export their data. Similarly, providing access to aggregated datasets could benefit R&D in a range of industries while safeguarding user data privacy. As new rules are being evaluated, the question is not whether data mobility or data access should be facilitated, but how to achieve their benefits without sacrificing product quality or innovation incentives. 


Modernizing regulation

Creating a more responsible, innovative and helpful internet is a societal challenge, and we acknowledge the need for companies, governments and civil society to work together towards reaching our shared goals. That’s why we support modernizing rules for the digital age. 

Our response today is committed to creating a balanced regulatory framework that can adapt to future technological innovations so we can build on the momentum and benefits that online services have provided European citizens and businesses over the past two decades.

Partnering with NSF on human-AI collaboration

Today, in partnership with the U.S. National Science Foundation (NSF), we are announcing a National AI Research Institute for Human-AI Interaction and Collaboration. Google will provide $5 million in funding to support the Institute. We will also offer AI expertise, research collaborations, and Cloud support for Institute researchers and educators as they advance knowledge and progress in the field of AI.

Studies have shown that humans and AI systems operating together can make smarter decisions than either acting alone. In the past few years we’ve seen the increasing use of AI to support people and their decision making in sectors like medicine, education, transportation and agriculture. Conversely, people also support AI systems and their decision making through training data and model design, testing and operation, and continued feedback and iteration on system performance. People and AI systems shape each other, and in order to realize the full potential of AI for social benefit, positive and productive human-AI interaction and collaboration is critical.

Google has been working in this area over the last several years, publishing hundreds of research papers in human-computer interaction and visualization; bringing industry and academic experts together at events like the PAIR Symposium and top research conferences; designing tools like Facets, the What-If Tool, and the Language Interpretability Tool to better understand datasets and models; creating the Model Card Toolkit for model transparency and a People + AI guidebookto support human-centered AI development; building better human-AI interfaces in our products like smart predictions in Gboard and auto-captioning with the Live Transcribe app; and enabling anyone to help make AI-powered products more useful through efforts like Crowdsource and Translate Community.

The Institute we are announcing with NSF will support interdisciplinary research on a variety of modes of interaction between people and AI—like speech, written language, visuals and gestures—and how to make these interactions more effective. Importantly, the research, tools and techniques from the Institute will be developed with human-centered principles in mind: social benefit, inclusive design, safety and robustness, privacy, and high standards of scientific excellence, consistent with the Google AI Principles. Research projects in the Institute will engage a diverse set of experts, educate the next generation and promote workforce development, and broaden participation from underrepresented groups and institutions across the country. All research outcomes will be published to advance knowledge and progress in the field.

U.S. universities and research institutions, individually and in collaboration, are welcome to apply. We are proud to partner with NSF in our ongoing efforts to promote innovation and technology leadership, and look forward to supporting many brilliant and creative ideas.

In support of interoperability

Open software interfaces have been an integral part of the innovation economy. They enable the interoperability that has always let software developers build on each other’s work. And the interoperability of open software interfaces is what lets different technologies like apps work together on a variety of devices and platforms: That’s why you can take a photo on an Apple phone, save it onto Google’s cloud servers, and edit it on a Surface tablet. Our legal case with Oracle turns on our belief that interoperability has been good for innovation, good for developers, and good for consumers.


The Supreme Court has heard from 250 leading computer scientists, businesses, and software developers who share this conviction. The Court also recently asked for additional information about how courts should respect a jury’s decision that a given use (like the reuse of software interfaces) constitutes allowable fair use. 


Today, we filed a supplemental brief explaining how the jury in our case heard from over a dozen witnesses, reviewed hundreds of documents, and then unanimously agreed with our position. America’s Constitution enshrines the right to a jury trial. The Supreme Court has recognized the important role of a jury in deciding nuanced, fact-specific questions like the ones in this case.


A decision in Oracle’s favor would limit consumers’ freedom to use technologies on a range of devices. It would upend the way developers have always used software interfaces, locking them into existing platforms and giving copyright owners new power to control the building blocks of new technologies. And it would erode the traditional role of the jury in evaluating all the facts relevant to a decision.  


We look forward to making this case to the Court on October 7.


Sundar Pichai’s testimony to the U.S. House Judiciary Subcommittee on Antitrust

Editor’s Note: Today the CEOs of Google, Apple, Amazon and Facebook are testifying before the U.S. House Judiciary Subcommittee on Antitrust, Commercial, and Administrative Law. Read our CEO Sundar Pichai’s opening testimony below, describing how Google’s free products are helpful to people and small businesses, and how competition inspires us to innovate and create better products for everyone. 


Thank you, Mr. Chairman, Ranking Member Sensenbrenner, and members of the Subcommittee. Before I start, I know this hearing was delayed because of the ceremonies to honor the life of your colleague, Representative John Lewis. Because of his courage, this world is a better place. He’ll be deeply missed. 


At its heart, a discussion about competition is a discussion about opportunity. This has never been more important, as the global pandemic poses dual challenges to our health and our economy.  


Expanding access to opportunity through technology is personal to me. I didn’t have much access to a computer growing up in India. So you can imagine my amazement when I arrived in the U.S. for graduate school and saw an entire lab of computers to use whenever I wanted. 


Accessing the internet for the first time set me on a path to bring technology to as many people as possible. It inspired me to build Google’s first browser, Chrome. I’m proud that 11 years later, so many people experience the web through Chrome, for free.


Google takes pride in the number of people who choose our products; we’re even prouder of what they do with them … from the 140 million students and teachers using G Suite for Education to stay connected during the pandemic ... to the 5 million Americans gaining digital skills through Grow with Google … to all the people who turn to Google for help, from finding the fastest route home to learning how to cook a new dish on YouTube. 


Google’s work would not be possible without the long tradition of American innovation, and we’re proud to contribute to its future. We employ more than 75,000 people in the U.S. across 26 states. The Progressive Policy Institute estimated that in 2018 we invested more than $20 billion in the U.S., citing us as the largest capital investor in America that year, and one of the top five for the last three years.


One way we contribute is by building helpful products. Research found that free services like Search, Gmail, Maps, and Photos provide thousands of dollars a year in value to the average American. Many are small businesses using our digital tools to grow:

  • Stone Dimensions, a family-owned stone company in Pewaukee, Wisconsin, uses Google My Business to draw new customers. 

  • Gil’s Appliances—a family-owned appliance store in Bristol, Rhode Island—credits Google Analytics with helping them reach customers online during the pandemic. Nearly one-third of small business owners say that without digital tools they would have had to close all or part of their business during COVID. 

Another way we contribute is by being among the world’s biggest investors in research and development. At the end of 2019, our R&D spend had increased tenfold over 10 years, from $2.8 billion to $26 billion, and we’ve invested over $90 billion over the last five years. Our engineers are helping America remain a global leader in emerging technologies like artificial intelligence, self-driving cars, and quantum computing. 


Just as America’s technology leadership is not inevitable, Google’s continued success is not guaranteed. New competitors emerge every day, and today users have more access to information than ever before. Competition drives us to innovate, and it also leads to better products, lower prices and more choices for everyone. For example, competition helped lower online advertising costs by 40 percent over the last decade, with savings passed down to consumers. 


Open platforms like Android also support the innovation of others. Using Android, thousands of mobile operators build and sell their own devices, without paying any licensing fees to us. This has enabled billions of consumers to afford cutting-edge smartphones, some for less than $50. Whether building tools for small businesses or platforms like Android, Google succeeds when others succeed. 


Competition also sets higher standards for privacy and security. I’ve always believed that privacy is a universal right, and Google is committed to keeping your information safe, treating it responsibly, and putting you in control, and we’ve long supported the creation of comprehensive federal privacy laws.


I’ve never forgotten how access to technology and innovation changed the course of my life. Google aims to build products that increase access to opportunity for everyone—no matter where you live, what you believe, or how much money you earn.  


We are committed to doing this responsibly—in partnership with lawmakers—to ensure every American has access to the incredible opportunity technology creates.


Thank you.