Tag Archives: cross-post

DoubleClick Search: Using real-time data to optimize your search ads and Shopping Campaigns

This is the second in a series of posts on real-time advertising. Last week, we wrote about the real-time gap and how access to real-time data can positively affect online sales and results. This week, we’re writing about how real-time data can help you optimize text ads and Shopping campaigns.


Don’t underestimate the long tail 
Retailers today often have hundreds or thousands of products, but a recent study shows they only advertise an average of 49% of their inventory with search ads. There are two main reasons for this. One is that advertisers just can’t manage millions of keywords and bids on their own. The other is that they often don’t see the value of their long-tail inventory items.

However, forgetting the long tail can mean missed opportunities. While each additional item advertised may not contribute a lot of sales on its own, aggregated sales for long-tail items can have a significant bottom-line impact.

Create and optimize Shopping Campaigns with inventory-aware campaigns 
Our customers have told us Shopping campaigns are a critical tool to automate ad creation, management, and bid optimization. Integrating with Google Merchant Center - from feed to ad creation - helps retailers be “real-time” in responding to the many seasonal assortment changes, new product launches and inventory status changes. They can afford to traffic and manage the full product catalog, without risking losing track of a promotion or out-of-stock and paying for that “ad to nowhere”. Last year Piston saw big success with inventory management, with over 50% gains in both ROAS and conversions.

Umut Dincer, The Home Depot’s Director of Online Marketing shares: “Our strong partnership with DoubleClick Search has been a great source of revenue for The Home Depot using the Google Merchant Center and Shopping campaigns to merchandize inventory.”

Organize products intelligently with Adaptive Shopping Campaigns
Beyond expanding product coverage, advertisers can also improve performance with sound product group structure. Adaptive Shopping campaigns leverage real-time conversion data to automatically change Shopping Campaign structure to optimize performance gains. When items in product groups have similar conversion rates, DoubleClick Search can assign better bids and reduce inefficiencies in spend.

By looking at advertiser data, we found, for example, that 90% of the median advertiser’s Shopping campaign cost came from only 9.5% of its products.* Often, it turned out, advertisers were lumping high-performance products into product groups with other, lower-converting products. The end result: bids that were too low for their top-selling products and bids that were too high for their lower-revenue items.

Andrea Bywater, Marketing Coordinator of Paid Search at BuildDirect says, “Adaptive shopping campaigns will be incredibly helpful in grouping ‘winning’ SKUs together—especially when things get busier with the holidays, and with Black Friday around the corner. Not only will this save time; it’ll help us save money on products with lower conversion rates.”

Link purchases to ads with Purchase detail reports 
A third way for retailers to increase their advertising efficiencies with real-time data is to allow them to connect their ads with product sales. Linking ads and sales used to be a complex task requiring deep analysis and a lot of data. As a result, advertisers often skipped over this analysis, missing out on key insights like which keywords sold which products. We designed Purchase detail reports to meet this customer need.

Purchase detail reports help advertisers:
  • Identify the impact of advertising on business goals like maximizing profitability or selling off inventory
  • Improve ad targeting by matching ads to products that consumers are most interested in
  • Understand the value of brand and general terms in selling your highest margin or most important products
Justin Johnson, Paid Search Manager at Cabela’s explains, “Having insights into where we spend our money, in addition to what people are looking for, has been invaluable in helping us make better decisions. We have a better look into where we may not have adequate coverage, and are able to quickly make changes to address that. Being able to pull in margin data to see if certain keywords are better or worse at driving profitable traffic than we anticipated helps us be more thoughtful with our spend.”

Real-time in real life 
In the next edition we’ll shift our focus to a real-time use case: smartphone launches. We’ll have a look at how real-time capabilities make a difference on big sales days, where competition and volatility are high.

*DoubleClick Search internal data, 2014

[Infographic] How large brands measure the value of social

Cross-posted from the Wildfire by Google blog

Social has morphed rapidly over the last several years, yet sustaining engagement with social audiences continues to be a top priority for marketers, and it remains the key metric of social success. In the second infographic of our Wildfire by Google State of Social infographic series (based on exclusive research in partnership with Ad Age), we reveal the top expectations and challenges for brands in social and how they are measuring social’s value. For example:
  • 42% of brands say the #1 impact of social is increased engagement (24/7 customer interaction is a distant second at 12%).
  • 90% of brands agree that it’s crucial to integrate social into their other digital media initiatives.
  • 57% of companies say content shares are the most important social metric, but conversion impact is closing the gap at 54%.
What are your brand’s top expectations for social and which metric leads in measuring social success? INFOGRAPHIC #2

[Infographic] How Enterprise Brands Budget and Staff for Social

Cross-posted from the Wildfire by Google blog

How are top brands measuring, managing and budgeting for success in social? And what strategies will the top social brands follow in 2014?

Wildfire by Google, in exclusive partnership with Ad Age, recently conducted the largest survey of its kind to date, asking over 500 enterprise marketing managers and executives about their approach to social marketing. We learned what the best and most successful brands are doing to engage audiences, as well as what those that struggle with social are doing.

In our three-part State of Social infographic series, we’ll share with you the key learnings and top strategies you can apply in 2014.

In this first infographic, we look at who is driving social strategy and who is paying for it. As social becomes more integrated into the overall digital and brand strategy, the key players are starting to change. Want to see where the influence is shifting? Just follow the money.

  • 45% of companies with revenue over $1 billion have 50+ social employees.
  • Marketing, PR, and Customer Experience are the top teams with a stake in social, yet social impacts up to 10 teams across the enterprise.
  • 68% of companies expect to increase social spend in the next budgetary cycle, indicating that social’s role in the marketing mix is recognized and prioritized.