Tag Archives: Android enterprise

Research shows work profile delivers satisfaction and balance

By 2024, mobile workers (employees who use mobile devices like smartphones and tablets for work) will account for over 60% of the total U.S. workforce, according to research from IDC. A large percentage of the mobile workforce will continue to work from home even as the mandatory COVID-19 pandemic restrictions and closures are lifted.

With the increase of workers at home, and a large number of companies announcing hybrid work plans, employees are increasingly juggling work and personal life on a single device. Many are struggling to find the right balance between creating separation of work-life balance and maintaining privacy.

As researchers on the Android Enterprise team, we are always curious about the various needs and expectations of mobile employees who use their smartphones for both work and personal purposes. So we began a research project to understand the elements that comprise the ideal smartphone experience. 

Our qualitative research shed light on the importance of work-life balance, privacy and wellbeing. We partnered with experience management firm Qualtrics to assess and quantify the qualitative findings through a study with more than 3,000 smartphone users around the world. For more details, read the Qualtrics blog.

Managing work and personal life on a single smartphone

The study revealed that 68% of employees use one smartphone for both work and personal purposes, while 32% use two smartphones, though not always simply one for work and one for personal use. Looking across the two groups, 85% of employees use at least one smartphone for both work and personal use. 

To get a bird's-eye view on the needs of people who use a single smartphone for both work and personal use, the team surveyed both users of the Android work profile — a dedicated space on Android devices where work apps are kept separate from personal apps and data — and non-work profile users, including those on other mobile operating systems.

70 percent of employees prefer separating work and personal apps

Separation is key to satisfaction

Across the various user groups surveyed, 70% said they’d prefer a user interface (UI) on their phones that clearly separates work and personal apps and data, over a UI with no separation. Users mentioned that a clear delineation between work and personal apps and data can help them improve digital wellbeing and balance between their personal lives and their work.  

In line with our findings, the data shows that work profile users (81%) are more satisfied than non-work profile users (71%) with their experience of managing work and personal life on the same device. Work profile user satisfaction is driven by the peace of mind that their work data will be separate and secure, thus reducing the chances of making unwanted mistakes like sending a corporate or personal email from the wrong account.

When there is a distinct separation between work and personal apps, people are more conscious about their data and the boundaries they can and cannot cross. Work profile users are more aware than non-work profile users that the data linked to their work account can be seen by their company and more satisfied that their work data can be kept secure. For example, 63% of work profile users are aware that work app usage (data captured on work apps) is visible to IT,  compared to only 39% of non-work profile users who also use work apps on their phone.


Work-life balance under control 

Given the increasingly blurred boundaries between work and personal time, people find it difficult to fully disconnect from work after hours. As a result, survey respondents listed lack of work-life balance as the top frustration when using a single phone for work and personal use. 

One of the advantages of work profile is that users can switch their work apps and notifications off when they are not working, helping them take back control of their work-life balance. Our study shows that work profile users are significantly more satisfied with their work-life balance compared to non-work profile users (70% vs. 63%). 

For more information about how you and your employees can take advantage of the work profile, visit our website

Android Enterprise security delivers for flexible work

As many companies integrate return to the office plans with existing work-from-home strategies, a key component is building a device management and security strategy centered on remote access. In this era of hybrid work,  mobility is the critical link for workers who need the ability to connect to company resources from anywhere. 

A recent Forrester report highlights why IT administrators should use on-device security and enterprise management features to build a powerful and adaptive security strategy, noting how remote access is now paramount for business continuity. Organizations can enable the multilayered protections and management features in Android Enterprise to help their teams thrive in this hybrid world, giving teams powerful built-in security without layers of complexity.


Security built in as a foundation

In its research, Forrester found that 78% of IT admins surveyed are planning to increase their use of on-device security in the next year. When it comes to anti-malware defense, securely configuring devices and managing mobile applications, Android offers enterprise-grade security solutions that meet the needs of today’s organizations. 

Forrester recommends that operating system platform security be the key foundation to a device security strategy. With Android Enterprise, organizations benefit from on-device protection that is built to help secure data, protect employee privacy and equip IT admins with a rich set of management features. The report calls out how Android makes use of the anti-malware protections in Google Play Protect to provide an ongoing defense against potentially harmful apps.  In doing so, an IT security team can rely heavily on such built-in features to achieve the security posture that businesses of all sizes require to defend against complex attacks. 

Our recently updated Android Enterprise Security Paper provides a comprehensive review of the hardware and software security features available in Android which can be trusted for accessing critical and sensitive information.


Security admins need, privacy employees require

Android provides a depth of security features that are built to provide automatic defenses against many layers of threats. Google Play Protect uses machine learning to adapt to changing security threats, providing organizations a built-in solution at no cost.

The Android work profile gives organizations flexibility to securely enroll personal devices and provide greater privacy on corporate-owned smartphones and tablets. In its report, Forrester notes Android comes with strong data isolation and protection features with the Android work profile. By separating personal and work apps on devices with distinct encryption keys for each profile, Android gives admins a built-in solution to provide employees with secure access that aligns to their work styles without sharing any access to data from personal apps on devices with IT.

Managed Google Play lets admins specify which public or internal apps can be installed in the work profile. The granular levels of security available to admins from Android Enterprise APIs and the built-in security through services like Google Play Protect serve as a strong foundation for mounting a robust threat defense. In addition, the SafetyNet Attestation API integrates with partner Enterprise Mobility Management (EMM) solutions to verify that devices have not been compromised. This now includes hardware-backed evaluations as an indicator of a stronger device integrity evaluation. 

No matter where your teams are working, you can have confidence in the platform and management security features found in Android Enterprise. Learn more about building an on-device strategy from the Forrester report, and go in-depth on integrating features with our security paper.

Android Enterprise security delivers for flexible work

As many companies integrate return to the office plans with existing work-from-home strategies, a key component is building a device management and security strategy centered on remote access. In this era of hybrid work,  mobility is the critical link for workers who need the ability to connect to company resources from anywhere. 

A recent Forrester report highlights why IT administrators should use on-device security and enterprise management features to build a powerful and adaptive security strategy, noting how remote access is now paramount for business continuity. Organizations can enable the multilayered protections and management features in Android Enterprise to help their teams thrive in this hybrid world, giving teams powerful built-in security without layers of complexity.


Security built in as a foundation

In its research, Forrester found that 78% of IT admins surveyed are planning to increase their use of on-device security in the next year. When it comes to anti-malware defense, securely configuring devices and managing mobile applications, Android offers enterprise-grade security solutions that meet the needs of today’s organizations. 

Forrester recommends that operating system platform security be the key foundation to a device security strategy. With Android Enterprise, organizations benefit from on-device protection that is built to help secure data, protect employee privacy and equip IT admins with a rich set of management features. The report calls out how Android makes use of the anti-malware protections in Google Play Protect to provide an ongoing defense against potentially harmful apps.  In doing so, an IT security team can rely heavily on such built-in features to achieve the security posture that businesses of all sizes require to defend against complex attacks. 

Our recently updated Android Enterprise Security Paper provides a comprehensive review of the hardware and software security features available in Android which can be trusted for accessing critical and sensitive information.


Security admins need, privacy employees require

Android provides a depth of security features that are built to provide automatic defenses against many layers of threats. Google Play Protect uses machine learning to adapt to changing security threats, providing organizations a built-in solution at no cost.

The Android work profile gives organizations flexibility to securely enroll personal devices and provide greater privacy on corporate-owned smartphones and tablets. In its report, Forrester notes Android comes with strong data isolation and protection features with the Android work profile. By separating personal and work apps on devices with distinct encryption keys for each profile, Android gives admins a built-in solution to provide employees with secure access that aligns to their work styles without sharing any access to data from personal apps on devices with IT.

Managed Google Play lets admins specify which public or internal apps can be installed in the work profile. The granular levels of security available to admins from Android Enterprise APIs and the built-in security through services like Google Play Protect serve as a strong foundation for mounting a robust threat defense. In addition, the SafetyNet Attestation API integrates with partner Enterprise Mobility Management (EMM) solutions to verify that devices have not been compromised. This now includes hardware-backed evaluations as an indicator of a stronger device integrity evaluation. 

No matter where your teams are working, you can have confidence in the platform and management security features found in Android Enterprise. Learn more about building an on-device strategy from the Forrester report, and go in-depth on integrating features with our security paper.

JYSK boosts frontline teams with Android Enterprise

Editor’s note: Flemming Thøgersen is Team Manager and Stinus Stoumann Hoeks is Senior IT Consultant of IT Client Infrastructure for JYSK, an international retailer based in Denmark.

JYSK is an international home retailer with Scandinavian roots, and our mission is to make it easy to furnish every room in any home. With more than 3,000 stores in 51 countries and a strong online presence, JYSK always has great selections and service, no matter how customers want to shop.

Android Enterprise has been key to sustaining our retail operations during the COVID-19 pandemic and giving our frontline retail workers more powerful digital tools. Our store colleagues use smartphones to enhance the in-store customer experience through quickly fulfilling click-to-collect orders and answering customer questions with ready access to our digital services. We’re also using dedicated Android tablets to gather customer feedback for continually improving our support.

Enhancing the in-store experience

Android smartphones are central to our digital retail strategy, with a deployment of over 10,000 devices across our stores. They’re essential for keeping our retail store electronic shelf labels updated with the latest product information. These digital displays on our product shelves show the item price, description and other helpful information for our customers. We use our Android devices to link each electronic shelf label to its merchandise with an NFC tag. 

With mobility being so critical to a consistent digital initiative, we place high value on the enrollment and management experience. Device setup through Android Enterprise is simple and streamlined with zero-touch enrollment — this enabled our IT team to quickly enroll devices and apply the key configurations at scale. It’s a streamlined process and reduces the complexities and potential errors that can occur with manual device setup.

Our IT admins use managed Google Play for enterprise app distribution, which has been invaluable for ensuring our teams have the internal communication, productivity and inventory apps available on their Android devices. Employees access JYSK inventory systems on their Android smartphones to answer in-store customer questions about the merchandise. They are able to check for the availability of JYSK products on our web store, looking up pricing information and giving the customers the answers they need right away. The devices are also essential for staying in touch with colleagues in store and across the company, and connecting to other essential JYSK internal services.

JYSK teams use Android devices to scan inventory and help customers

Retail store teams use Android devices to quickly check on inventory.

More of our customers are taking advantage of the convenience of click-and-collect — ordering online and picking their items up in store. Dedicated Android smartphones in the hands of our retail staff enable us to quickly service these customers with minimal friction to our operations. Android devices instantly connect our frontline retail staff to our digital services, fulfilling online orders and looking up inventory to answer any questions.


Customer satisfaction is a core value for our company. Android allowed us to scale up our customer insights — we make a tablet available in Android Enterprise kiosk mode at many of our stores for customers to rate their experience. The customers can also enter feedback from their own device hands-free by scanning a QR code and answering a survey. We receive more than one million responses every month, which has been an invaluable source of feedback to continuously improve our retail experience.


Device value with Android Enterprise Recommended

Device choice is an important factor in going with Android. We only select devices from the Android Enterprise Recommended catalogue, which we’ll be doing again as we expand our deployment. Android Enterprise Recommended gives our IT team the confidence to select devices that support the enterprise features we need with the highest level of data and device security. 


Android will continue to be a key component to our digital strategy, as we issue more devices to our retail and inventory teams with access to our new inventory tracking system and moving logistical processes off of legacy systems. We look forward to continued success with Android as we support our global customer base.


Join the upcoming event Digitization with Android Enterprise: A game-changer for your frontline to hear directly from customers about their experiences and learn compelling findings from the Forrester Total Economic Impact Study, which investigates the ROI of Android Enterprise for business.

Swiss Federal Railways transforms its workforce with Android Enterprise

Editor’s note: Melkon Toroysan is the mobile solutions architect with Swiss Federal Railways.


At Swiss Federal Railways (SBB), mobility is the key to how our teams stay connected and fulfill our mission as the public rail transport agency in Switzerland. We strive to provide a safe and pleasant journey for passengers and reliable transport for cargo. Many of our 33,000 employees are on the frontline of helping customers, keeping the trains running smoothly and doing the critical maintenance work to ensure our infrastructure is always in optimal condition. 


The foundation behind all this is the technology that enables our employees to communicate with each other, serve our customers and get up-to-the-minute information. With Android Enterprise, we now have the ability to choose a diverse selection of devices and integrate them into a common management system, along with the security and privacy we require.


Enhancing frontline work with Android

When evaluating our device strategy, we spent significant time in the field considering how our teams worked and what opportunities there would be to modernize workflows. We wanted to streamline much of our work through internal apps and provide devices to employees who had not been assigned one before. 


Android Enterprise allowed us to do all of this. Now our IT team manages over 24,000 devices, with a mix of tablets and smartphones tailored to individual job roles. We chose Android Enterprise Recommended devices so we’d have guaranteed operating system and security updates, and we replaced a fair amount of outdated hardware. 


Our devices are essential for nearly everyone across the organization; employees can report maintenance issues, answer messages and access our collaboration tools. This takes place across over 70 internal enterprise apps we distribute and maintain through managed Google Play.


For example, our train conductors use their smartphones to stay on top of departure information, communicate with others to know what details to announce before departing. Our conductors use their devices to issue and check tickets with an NFC scanner. They also get real-time information about departures and arrivals to give passengers up-to-date information. And every member of our maintenance team uses an Android Enterprise smartphone to get their daily assignments, mark them complete and note necessary repairs they detect. Teams are using their Android devices to take pictures of needed repairs to provide better details about what needs to be fixed.


Security and privacy

Many of our devices are deployed with the Android work profile, which means employees can use the same device for personal apps and data without compromising their privacy. Our teams appreciate the separation of their company apps in a dedicated work tab, and our IT team has the enterprise tools they require to help secure our corporate apps in the work profile. This became even more important as the pandemic took hold—we relied heavily on mobility to stay connected and work safely. 


We’ll continue to explore how Android can improve our teams’ communication and collaboration. With Android Enterprise we’re confident in our ability to expand our device deployment and help our teams find new ways to be productive.


A modern mobile strategy for today’s hybrid work reality

During a turbulent year grappling with COVID-19, businesses leaned heavily on mobility to adapt to hybrid and work-from-home environments. As we look ahead, it's clear that mobility will be pivotal to how businesses thrive in this new workplace reality.


Recent market data from IDC found 84 percent of IT professionals planned to invest more in enterprise mobility, with mobile security and device management topping the list of investment priorities, according to The State of U.S. Enterprise Mobile Workers Webinar: Information, Frontline, and Work-from-Home Trends in 2020.
Eighty-four present of U.S.-based enterprises are planning to increase their mobility investments

A successful enterprise mobility strategy requires multiple layers — choosing devices for your team, picking a preferred management solution, setting up for remote and distributed enrollment and taking advantage of helpful features built around security. Google provides solutions at each step to help you meet your mobility goals with Android.


Devices for your whole team

Picking the right devices to help meet business goals is a critical first step. To help provide greater flexibility for more workers and use cases, we've added new Android Enterprise Recommended partners, welcoming Samsung, Lenovo, OnePlus and Xiaomi. From premium smartphones to rugged devices for your frontline workers, there’s an Android device for every need. When selecting Android Enterprise Recommended devices, you’re assured that they are backed by Google security services and support our range of management features.


Flexible management solutions

Android Enterprise gives you the versatility and flexibility to manage your mobile fleet, no matter the size of your business.


If you’re a small business, you face the challenge of securing devices and data without the resources of a larger organization. It’s why we recently announced early access for Android Enterprise Essentials, a new way for small and medium-sized businesses to get automatic, affordable protection. Essentials is available from U.S. resellers CDW and SHI, and from U.K. resellers Bechtle, Chess, Intercity and Tela. We expect to add additional U.S. and U.K. resellers soon and plan to expand to more countries and regions throughout the year. 


Essentials takes away the guesswork and the day-to-day worries of device management by providing a core set of always-on features that work automatically, from the moment you buy devices to when your employees turn them on. You can learn more about Essentials by watching our launch event on demand or downloading a copy of a new technical review of Essentials by research firm Enterprise Strategy Group.


Larger businesses often have more advanced security and management needs, be it a larger device fleet or supporting multiple operating systems. To meet these use cases, we also offer Android Enterprise through our Enterprise Mobility Management (EMM) partners. Our management framework is built with granularity, so companies can manage devices on their own terms, whether they are fully managed corporate devices or employees’ personal devices. 


Helpful features built around privacy

Smooth device setup and helpful features are critical for mobilizing your teams. This begins with device setup — it’s why we made zero-touch enrollment, our seamless deployment service, even more useful by expanding support to all Android 9.0+ devices. You can choose zero-touch or, if your team is using Samsung devices, Knox Mobile Enrollment to best suit your needs.


We continued our focus on privacy, security and helpfulness with Android 11. The Android work profile helps keep business data safe and personal stuff private when using a personal device for work and play. And IT admins benefit from additional tools to ensure devices comply with corporate policies. You also get a more helpful experience with the option to allow trusted apps to connect between work and personal profiles. 


Try our Solutions Finder

Choice doesn’t have to mean complexity. To make this easier, we recently launched the Solutions Finder, an interactive assessment tool that helps recommend a management solution based on your needs.  This resource is built to help you easily take advantage of all Android offers.


As we look ahead, we believe our investments in security, privacy and management will help companies succeed in transitioning to today’s hybrid workplace.


A modern mobile strategy for today’s hybrid work reality

During a turbulent year grappling with COVID-19, businesses leaned heavily on mobility to adapt to hybrid and work-from-home environments. As we look ahead, it's clear that mobility will be pivotal to how businesses thrive in this new workplace reality.


Recent market data from IDC found 84 percent of IT professionals planned to invest more in enterprise mobility, with mobile security and device management topping the list of investment priorities, according to The State of U.S. Enterprise Mobile Workers Webinar: Information, Frontline, and Work-from-Home Trends in 2020.
Eighty-four present of U.S.-based enterprises are planning to increase their mobility investments

A successful enterprise mobility strategy requires multiple layers — choosing devices for your team, picking a preferred management solution, setting up for remote and distributed enrollment and taking advantage of helpful features built around security. Google provides solutions at each step to help you meet your mobility goals with Android.


Devices for your whole team

Picking the right devices to help meet business goals is a critical first step. To help provide greater flexibility for more workers and use cases, we've added new Android Enterprise Recommended partners, welcoming Samsung, Lenovo, OnePlus and Xiaomi. From premium smartphones to rugged devices for your frontline workers, there’s an Android device for every need. When selecting Android Enterprise Recommended devices, you’re assured that they are backed by Google security services and support our range of management features.


Flexible management solutions

Android Enterprise gives you the versatility and flexibility to manage your mobile fleet, no matter the size of your business.


If you’re a small business, you face the challenge of securing devices and data without the resources of a larger organization. It’s why we recently announced early access for Android Enterprise Essentials, a new way for small and medium-sized businesses to get automatic, affordable protection. Essentials is available from U.S. resellers CDW and SHI, and from U.K. resellers Bechtle, Chess, Intercity and Tela. We expect to add additional U.S. and U.K. resellers soon and plan to expand to more countries and regions throughout the year. 


Essentials takes away the guesswork and the day-to-day worries of device management by providing a core set of always-on features that work automatically, from the moment you buy devices to when your employees turn them on. You can learn more about Essentials by watching our launch event on demand or downloading a copy of a new technical review of Essentials by research firm Enterprise Strategy Group.


Larger businesses often have more advanced security and management needs, be it a larger device fleet or supporting multiple operating systems. To meet these use cases, we also offer Android Enterprise through our Enterprise Mobility Management (EMM) partners. Our management framework is built with granularity, so companies can manage devices on their own terms, whether they are fully managed corporate devices or employees’ personal devices. 


Helpful features built around privacy

Smooth device setup and helpful features are critical for mobilizing your teams. This begins with device setup — it’s why we made zero-touch enrollment, our seamless deployment service, even more useful by expanding support to all Android 9.0+ devices. You can choose zero-touch or, if your team is using Samsung devices, Knox Mobile Enrollment to best suit your needs.


We continued our focus on privacy, security and helpfulness with Android 11. The Android work profile helps keep business data safe and personal stuff private when using a personal device for work and play. And IT admins benefit from additional tools to ensure devices comply with corporate policies. You also get a more helpful experience with the option to allow trusted apps to connect between work and personal profiles. 


Try our Solutions Finder

Choice doesn’t have to mean complexity. To make this easier, we recently launched the Solutions Finder, an interactive assessment tool that helps recommend a management solution based on your needs.  This resource is built to help you easily take advantage of all Android offers.


As we look ahead, we believe our investments in security, privacy and management will help companies succeed in transitioning to today’s hybrid workplace.


VaxCare simplifies vaccine management with Android Enterprise

Editor’s note: Today’s post is by Evan Landis, Chief Product Officer with VaxCare. The company aims to simplify vaccination for healthcare providers. VaxCare partnered with Social Mobile to create custom devices managed with Android Enterprise for its customers. 

The intense worldwide effort to vaccinate against COVID-19 has highlighted some of the core challenges that have always existed in expanding protections against preventable diseases.  

At VaxCare, our mission for more than 10 years has been to simplify vaccination programs, easing the logistical barriers to increasing vaccination rates. Our digital platform is designed to help healthcare professionals modernize their vaccination programs, reduce costs and focus on their patients. 

Android devices are central to this strategy. Recently, we partnered with Social Mobile who designed and built bespoke, Google Mobile Services-certified devices that interface with our digital platform. The flexibility of Android Enterprise enabled us to build solutions aligned to our customer needs with simple, flexible management and security tools.

A better customer experience with Android

Social Mobile helped us create custom devices that are simple to set up, use and update, while still meeting HIPAA and HITRUST certification compliance. We were inspired by consumer-facing, point-of-sale devices and the flexibility of the Android platform to create an ideal hardware solution for our customers. 

The VaxCare Hub is our stationary, in-practice integrated device with a 13-inch touchscreen, a camera and a scanner that is the main gateway to our platform. When vaccinating patients, healthcare providers scan the dose and view the vaccine and patient information, ensuring accuracy before administering the vaccine. 

As a dedicated device tied to our service, healthcare providers always have access to quickly look up the status of their inventory and get updates on new vaccine shipments.


vaxcare hub

The VaxCare Hub, a custom device powered by Android Enterprise, is the key portal to our service.

To design for the new contexts and places where vaccines are administered, we also worked with Social Mobile to create the VaxCare Mobile Hub. This smaller dedicated Android Enterprise device also connects to our Portal service and gives healthcare providers the flexibility to get the information they need no matter where they are administering vaccines.


vaxcare mobile hub

The VaxCare Mobile Hub helps our customers ensure accurate vaccine administration.

Having this vital information readily available in this purpose-built, rugged device has produced efficiency for our network of over 10,000 providers. Since launching the Mobile Hub device in September 2020, they administered over 650,000 flu shots during the 2020 season.  One partner practice saw their immunization rates increase 54 percent year-over-year.

Flexible management solutions

Android Enterprise provides comprehensive tools for rapid and secure device enrollment and flexible management, which we enable for our devices through Social Mobile’s Enterprise Mobility Management (EMM) platform, Mambo.  

With zero-touch enrollment, we enable a quick and simple device startup experience for customers. After unboxing and powering on the device, it’s automatically enrolled and configured for use with our application. Devices are managed in lock task mode, which locks a device to a specific set of apps, so customers are always connected to our VaxCare Portal.

Security and privacy are critical to any healthcare setting. As a device with Google Mobile Services, the VaxCare Hub and Mobile Hub use Android multi-layered security to continually monitor and protect critical data. We have confidence in the platform security features to ensure we meet the security and privacy promise we make to our customers.

Help for a vaccine surge

With Android Enterprise, we’ve set ourselves up to scale as we see an increased demand for vaccines and offerings like VaxCare. We've been able to quickly bring online support for our partners in the public phase of the COVID-19 vaccine rollout. We’ve optimized our platform to assist any of our providers who enroll in a public vaccination program to manage inventory, record-keeping and billing. 

As we continue our mission of helping the healthcare community more simply deliver vaccines, we’re confident that Android and Social Mobile’s custom solutions will continue to be a major component of our hardware and software strategy to support the healthcare community.

Android 12 simplifies security for work devices

With every major Android release, we want to strike the right balance between improving security and manageability and making the platform more usable and private for employees. 

With Android 12, now in developer preview, we’re introducing a number of features that not only bolster security, but also provide more simplicity and utility for IT and more privacy and productivity for employees. 

Simplifying password complexity

For users on work profile devices, we’re introducing a more straightforward, modern approach to password restrictions. Instead of granular requirements that often result in easily forgotten passwords, we’re establishing pre-set complexity levels of high, medium or low that will be used to access the device. 


With Android hardware-backed brute force protections in place since 2016, IT doesn’t have to employ super-complex restrictions, which can still be guessed by computers. By utilizing the new complexity levels along with other Android security protections, including SafetyNet Attestation API and Google Play Protect, IT teams can be assured devices are safe and easy to use for employees.

Easily set up a work security challenge

Admins can still utilize a more granular password, if they prefer, through the work security challenge to manage access to business apps in the work profile. The work security challenge enables an IT-approved password for access to data in the work profile, separate from a simplified password for the device. 

We’ve improved the device setup process to prompt employees if their provided password doesn’t meet complexity requirements set by their admin. 

Users who receive a prompt can simply choose to increase the strength of their device password or set up a work security challenge to access apps in the work profile. If approved by IT, employees can also switch back to one password for both work and personal if they change their mind. 

For company-owned devices, admins will be able to choose whether they use the new password complexity levels or continue using the more granular restrictions.

Certificate management on unmanaged devices

Certificate management is a critical tool that allows enterprises to enable authentication for employee access to remote services. Today, the process can be seamlessly handled on managed devices through an Enterprise Mobility Management’s (EMM) device policy client, which can programmatically generate keys, install certificates from the Android KeyChain service and present them for authentication. 

In Android 12, we’re streamlining credential management for unmanaged devices by making the process available to apps beside the device policy client. With this expanded credential management, more companies can extend secure access to employees regardless of their location, a key requirement in the COVID-19 era. Additionally, employees can avoid the cumbersome, manual process of installing certificates themselves.

Enrollment-specific IDs for personal devices

For employee-owned managed devices, we’re creating a new enterprise-specific device identifier that may help enhance privacy in the event an employee leaves their current employer. Instead of relying on hardware identifiers such as IMEI or serial numbers, personal devices will get a new identifier derived programmatically during enrollment. 

Enrollment-specific IDs allow IT admins to identify the device if it’s re-enrolled at the same organization, even if the device is factory reset. But these IDs limit IT’s ability to track the device if the employee leaves the company. 

Today’s initial preview covers some of the features you’ll see in the next release of Android with more to come as we get close to launch. Learn about the enterprise features in the Android 12 Developer Preview at the Android developers website. To give Android 12 a try, you can download it to a Pixel device today.

Enabling Android Enterprise partners to best serve customers

Android Enterprise partners play an essential role in helping customers grow their businesses with Android. We launched the Android Enterprise Partner Program earlier this year to make it easier for partners to engage with Android and grow their capabilities.

Our program provides device resellers, device manufacturers, service providers and enterprise mobility management (EMM) providers with instant access to sales and training resources, community forums and marketing assets. Our goal is to give our partners the resources to build up their knowledge and expertise in Android Enterprise solutions.

The Android Enterprise Partner Program has gained tremendous traction in the last few months. The program is in the process of validating over 200 partners as service providers and device resellers, and hundreds of other partners have joined the program to access our resources. Today, we’re sharing details about the key benefits to the program for all our partner communities and how these can be put to use to give customers a great Android experience. 

A platform to connect with resources

  • The Android Enterprise Partner Portal is the single point of entry to all our programs and resources. We have simplified the contracting and engagement process, making it smoother for new partners to onboard and connect with these resources.

  • Community forums have become an invaluable resource for partners to connect with industry peers, get technical advice and solicit expert opinions on Android Enterprise solutions. We have tailored communities for our core partner groups, helping create focused discussion forums that meet their needs.

  • We offer the Android Academy to provide specialized training and certification for partners to get the most up-to-date knowledge about how to support customers with their mobile deployments. Within the portal, partners can track their teams’ progress along their learning paths to ensure everyone meets their learning objectives. You can learn more about our training and certification offerings at info.androidenterprise.training.

Recognizing validated partners and solutions

Device resellers and service providers who meet our technical and go-to-market validation requirements can gain public recognition with a verified partner badge. This badge is an important tool for customers to recognize a trusted ecosystem partner.

android enterprise device reseller service provider badge

Validated device reseller and service providers can promote their status with official badges.

Customers can visit the Android Enterprise Solutions Directory to access validated device resellers, service providers as well as Android Enterprise Recommended enterprise mobility management (EMM) solutions and devices. Customers can choose providers and solutions with confidence that they have met the highest standards for the ecosystem.

Partners that wish to find out more and join the program can do so from through the Android Enterprise Partner Portal.