Tag Archives: Analytics

What’s new from Firebase at Google I/O 2017

Originally posted on the Firebase Blog by Francis Ma, Firebase Group Product Manager

It's been an exciting year! Last May, we expanded Firebase into our unified app platform, building on the original backend-as-a-service and adding products to help developers grow their user base, as well as test and monetize their apps. Hearing from developers like Wattpad, who built an app using Firebase in only 3 weeks, makes all the hard work worthwhile.

We're thrilled by the initial response from the community, but we believe our journey is just getting started. Let's talk about some of the enhancements coming to Firebase today.

Integrating with Fabric

In January, we announced that we were welcoming the Fabric team to Firebase. Fabric initially grabbed our attention with their array of products, including the industry-leading crash reporting tool, Crashlytics. As we got to know the team better, we were even more impressed by how closely aligned our missions are: to help developers build better apps and grow successful businesses. Over the last several months, we've been working closely with the Fabric team to bring the best of our platforms together.

We plan to make Crashlytics the primary crash reporting product in Firebase. If you don't already use a crash reporting tool, we recommend you take a look at Crashlytics and see what it can do for you. You can get started by following the Fabric documentation.

Phone authentication comes to Firebase

Phone number authentication has been the biggest request for Firebase Authentication, so we're excited to announce that we've worked with the Fabric Digits team to bring phone auth to our platform. You can now let your users sign in with their phone numbers, in addition to traditional email/password or identity providers like Google or Facebook. This gives you a comprehensive authentication solution no matter who your users are or how they like to log in.

At the same time, the Fabric team will be retiring the Digits name and SDK. If you currently use Digits, over the next couple weeks we'll be rolling out the ability to link your existing Digits account with Firebase and swap in the Firebase SDK for the Digits SDK. Go to the Digits blog to learn more.

Introducing Firebase Performance Monitoring

We recognize that poor app performance and stability are the top reasons for users to leave bad ratings on your app and possibly churn altogether. As part of our effort to help you build better apps, we're pleased to announce the beta launch of Performance Monitoring.

Firebase Performance Monitoring is a new free tool that helps you understand when your user experience is being impacted by poorly performing code or challenging network conditions. You can learn more and get started with Performance Monitoring in the Firebase documentation.

More robust analytics

Analytics has been core to the Firebase platform since we launched last I/O. We know that understanding your users is the number one way to make your app successful, so we're continuing to invest in improving our analytics product.

First off, you may notice that you're starting to see the name "Google Analytics for Firebase" around our documentation. Our analytics solution was built in conjunction with the Google Analytics team, and the reports are available both in the Firebase console and the Google Analytics interface. So, we're renaming Firebase Analytics to Google Analytics for Firebase, to reflect that your app analytics data are shared across both.

For those of you who monetize your app with AdMob, we've started sharing data between the two platforms, helping you understand the true lifetime value (LTV) of your users, from both purchases and AdMob revenue. You'll see these new insights surfaced in the updated Analytics dashboard.

Many of you have also asked for analytics insights into custom events and parameters. Starting today, you can register up to 50 custom event parameters and see their details in your Analytics reports. Learn more about custom parameter reporting.

Firebase for all - iOS, games, and open source

Firebase's mission is to help all developers build better apps. In that spirit, today we're announcing expanded platform and vertical support for Firebase.

First of all, as Swift has become the preferred language for many iOS developers, we've updated our SDK to handle Swift language nuances, making Swift development a native experience on Firebase.

We've also improved Firebase Cloud Messaging by adding support for token-based authentication for APNs, and greatly simplifying the connection and registration logic in the client SDK.

Second, we've heard from our game developer community that one of the most important stats you monitor is frames per second (FPS). So, we've built Game Loop support & FPS monitoring into Test Lab for Android, allowing you to evaluate your game's frame rate before you deploy. Coupled with the addition of Unity plugins and a C++ SDK, which we announced at GDC this year, we think that Firebase is a great option for game developers. To see an example of a game built on top of Firebase, check out our Mecha Hamster app on Github.

Finally, we've taken a big first step towards open sourcing our SDKs. We believe in open source software, not only because transparency is an important goal, but also because we know that the greatest innovation happens when we all collaborate. You can view our new repos on our open sourceproject page and learn more about our decision in this blog post.

Dynamic Hosting with Cloud Functions for Firebase

In March, we launched Cloud Functions for Firebase, which lets you run custom backend code in response to events triggered by Firebase features and HTTP requests. This lets you do things like send a notification when a user signs up or automatically create thumbnails when an image is uploaded to Cloud Storage.

Today, in an effort to better serve our web developer community, we're expanding Firebase Hosting to integrate with Cloud Functions. This means that, in addition to serving static assets for your web app, you can now serve dynamic content, generated by Cloud Functions, through Firebase Hosting. For those of you building progressive web apps, Firebase Hosting + Cloud Functions allows you to go completely server-less. You can learn more by visiting our documentation.

Firebase Alpha program and what's next

Our goal is to build the best developer experience: easy-to-use products, great documentation, and intuitive APIs. And the best resource that we have for improving Firebase is you! Your questions and feedback continuously push us to make Firebase better.

In light of that, we're excited to announce a Firebase Alpha program, where you will have the opportunity to test the cutting edge of our products. Things might not be perfect (in fact, we can almost guarantee they won't be), but by participating in the alpha community, you'll help define the future of Firebase. If you want to get involved, please register your interest in the Firebase Alpha form.

Thank you for your support, enthusiasm, and, most importantly, feedback. The Firebase community is the reason that we've been able to grow and improve our platform at such an incredible pace over the last year. We're excited to continue working with you to build simple, intuitive products for developing apps and growing mobile businesses. To get started with Firebase today, visit our newly redesigned website. We're excited to see what you build!

Solving the enterprise attribution challenge


On Tuesday, we announced Google Attribution, a new free product to help marketers measure the impact of their marketing across devices and across channels. Our goal is to help every business, large or small, solve the attribution challenge and better understand if their marketing is working. To meet the needs of our largest advertisers, we’re also introducing an updated version of our enterprise attribution product, Google Attribution 360.

Google Attribution 360

Just like with the free product, Attribution 360 is easy to set up, works across channels and across devices, and makes taking action easy. Both products also offer data-driven attribution, which uses machine learning to determine how much credit to assign to each step in the consumer journey. In addition, Attribution 360 is designed to be highly customizable and can measure ads from DoubleClick Campaign Manager. This means that you can get a view of your marketing performance that matches up with how you view your business. The new version of Attribution 360 is currently in beta, and will launch more broadly later this year.
Here’s how Attribution 360 is designed to solve the enterprise attribution challenge:
Fast setup
Attribution 360 offers seamless integrations with Google Analytics, DoubleClick Campaign Manager, DoubleClick Bid Manager, and DoubleClick Search. You’ll get all your marketing event data in Attribution 360 with no need for retagging and no data loss between systems. You simply link your accounts and reports will usually be available within 48 hours.
“The setup process for Attribution 360 reduced the time to first data from 3 months to just a matter of weeks. Using Google Analytics data was so much easier, we already had our GA tags onsite and validated. It just made life so much easier.” - Eric Bernhard, Marketing Innovation Manager at Dixons
Flexible data
Attribution 360 has a rich set of features to simplify the challenge of importing and managing your external data sources. You can ensure that your data is complete and correct with enhanced preview capabilities, in-product data quality reporting, and the ability to reprocess your data if you make changes to your setup.
Measures TV
The TV Attribution feature within Attribution 360 helps businesses integrate digital and broadcast data to understand their cross-channel performance. Good news: TV Attribution is now included in Attribution 360 with no extra cost and is available directly in the Attribution 360 UI.
Easy to take action
Of course the insights you get are only valuable if you can put them into action. Here are two ways Attribution 360 makes it easy:
  • The in-product Digital Optimizer lets you explore a variety of optimization scenarios to inform future marketing investments and make your media more effective and efficient.
  • Programmatic connectors send results directly to bidding platforms so your media buys use the most accurate attribution data.
Here’s how one of our customers, Confused.com, uses Attribution 360 to improve their search advertising.

Confused.com increases paid search conversions by 28% with Google Attribution 360

Launched in 2001, Confused.com was the first insurance comparison site in the United Kingdom. This 100% e-commerce company helps people save money on car insurance and related services.
Paid search is a critical part of Confused.com’s acquisition strategy. CEO Martin Coriat challenged his marketing team to improve paid search with data-driven insights.
To more deeply understand how people really interact with Confused.com’s marketing messages, the team implemented Attribution 360. Data-driven attribution insights showed each keyword’s role in the customer journey and the associated value to Confused.com. As suspected, data-driven attribution gave Confused.com proof of over-investment on some lower-funnel keywords.
Attribution 360 also revealed opportunities to invest in untapped upper-funnel keywords. Using these insights, the team was able to take immediate action in re-allocating spending to help drive up quote requests by 28% at a lower cost per acquisition.

“With careful data analysis and insights from Attribution 360, we’ve increased our quote volume and lowered our overall cost per acquisition. We’re now able to re-invest what we’ve saved back into paid search and put real pressure on our competitors.” - Sophia Glennon, PPC Manager at Confused.com You can read the full Confused.com case study here.

We look forward to sharing more updates on Attribution and Attribution 360 as we continue to invest in features and expand availability to more marketers.

Google Optimize and Surveys 360 Join Forces with AdWords

Meet two new ways to understand and better serve your customers 


Here's good news for marketers: as you heard yesterday at Google Marketing Next both Optimize and Surveys 360 will soon be integrating with AdWords. The Surveys 360 integration is now live in the U.S. and Canada; the integration with Optimize will be available in the coming weeks.

Optimize is an A/B testing and personalization tool that makes it easy to see which changes to your web pages work best for your users and your business. Surveys 360 is a market research tool that helps enterprises gather fast, reliable insights from real people online and on mobile.

Why the new integrations? To make it easier than ever to understand and better serve your potential customers. Here's some detail on both.

Better landing pages, better results 


Advertisers naturally spend a lot of time thinking about their ads. What gets people to click? Will the words "free shipping" sell more than "10% off"? AdWords has always made it easy to create many different ad campaigns to see which performs best. But the ad is only part of the experience.

The new integration between Optimize and AdWords makes it easier than ever to take the next step: to improve and personalize the landing pages those ads lead to. The integration gives marketers a fast way to create and test custom landing pages based on the keyword, ad group, or campaign associated with an ad – with no need to deal with destination URLs or messy query parameters.

It's worth it. 90% of organizations that invest in personalized consumer experiences agree that they contribute significantly to more business profitability. 1

Suppose a hotel wants to improve its landing page for the keyword family friendly hotels. Using Optimize, the hotel can create and test a new variation of the landing page, one that features an image of a family enjoying themselves at the hotel pool, instead of a generic image of the hotel exterior. If the new page leads to more reservations, they've got a win. Then it's easy to keep testing headlines and images that might also do well.


Target any combination of your AdWords account, campaign, ad group, and keywords directly in Optimize.


The AdWords integration will be available for both Optimize and Optimize 360 and will be available to start using in the coming weeks. If you haven’t tried Optimize, you can get started for free here.

Why not ask your customers? 


We all need faster insights these days. That's one reason we added Surveys 360 to the Google Analytics 360 Suite last year. Surveys 360 lets you ask questions directly to a pool of 15 million real people as they browse the web or use their smartphone. The results arrive in days, or sometimes in just hours.

Now, what if you could combine that kind of speedy real-world feedback with the wealth of data that you already have in AdWords? Then you could understand both what users do and why they do it. 

That's what we're announcing today: remarketing lists published in AdWords are now available in Surveys 360 for surveys targeting. That means you can survey the users on your remarketing lists to find out what worked best for them (or didn't).

Want to know why shoppers abandoned their shopping carts? Ask them! Curious about how many customers converted due to your new free shipping offer? Ask them!


Easily target your survey to remarketing audiences published in AdWords.

Then change your marketing message on the spot to match what you learn. If your survey shows that the words "family friendly" are what brought customers to your hotel, you can build new ad groups to take advantage of this information. (You might even use Optimize to test new landing pages with that phrase!)

Here's an early report from the online shopping site Jet:

"Google Product Listing Ads (PLAs) have been an effective way for Jet.com to drive website traffic, but we needed to optimize for conversions. Surveys 360 connected us directly to our customers through remarketing audiences to determine which factors influence their purchase decisions most. The results were clear: customers care most about free, fast shipping and our free returns. We used this insight to revise our messaging in PLAs and across Jet.com which quickly improved performance."
–Ben Babcock, Director of UX Research at Jet.com 

Getting started is easy: Just log into your Surveys 360 account with the same credentials used for your AdWords account. When you select "remarketing audience" for survey targeting, your AdWords remarketing lists will be automatically pulled into Surveys 360 and ready for use. Learn more.

All together now 


 These new integrations are one more way for Optimize and Surveys 360 users to make the most of their AdWords investments. We hope you'll find them a fast and simple way to understand what works for your customers and give them more of what they want.

1Econsultancy and Google, Marketing and Measurement Survey, March 2017

Making marketing easier with new tools for productivity

This post originally appeared on the Inside AdWords blog.


Mobile continues to raise the bar for marketers - as consumers increasingly reach for their smartphones to get things done, they expect fast and frictionless assistance. And to help them in these moments with more useful and personalized ads, you need scalable, easy-to-use tools that allow you to manage your marketing in smarter ways.

This morning at Google Marketing Next, we shared the next generation of AdWords, DoubleClick and Google Analytics tools, each of them shaped by your feedback and built to help you work as productively and efficiently as possible.

Below is a round-up!


The new AdWords experience will be available to all advertisers by the end of the year


The new AdWords experience marks the most powerful change we’ve made to how advertisers visualize and manage their campaigns in over 15 years. The redesign makes AdWords significantly easier to use to help you reach your unique marketing goals and get things done.

Earlier this year, we previewed a few of the new tools and features in the new AdWords experience. This includes the new Overview page, which automatically surfaces relevant insights about your performance so you can take action more quickly.

Here are some other new things to check out:

Campaign creation
                                   Build campaigns designed around your marketing goals





Performance estimates 
                                   
                                          View performance estimates to help plan your display campaigns
   






Landing page report
                               See how your landing pages are affecting campaign performance



Since rolling out the new AdWords experience, we’ve seen some inspiring results. We see that pages load much faster -- on average, 20% faster. Customers like iProspect North also reported that the new design and layout saves them 30% more time when completing everyday tasks.

Starting today, we’re rolling out the new experience to millions of additional AdWords accounts and it will be available to all advertisers by the end of the year. Get started by reviewing our Best Practice guide.


Better together: Google Optimize and Google Surveys 360 integrate with AdWords


Your marketing workflows should be seamless and integrated, from managing media to optimizing your site and collecting performance insights. This allows you to easily apply learnings from one step to another and take action faster. With new integrations for Google Optimize and Google Surveys 360 with AdWords, you'll be able to test landing pages and gain insights about your ads more efficiently.

Available globally to all advertisers at no cost, Optimize helps marketers test and deliver custom site experiences to improve performance. With the Optimize and AdWords integration, you can quickly and easily create new versions of your landing pages and then apply them to any combination of AdWords campaigns, ad groups, and keywords – no coding or webmaster required. For example, on a summer beachwear campaign, test whether a landing page that features an image of beachgoers performs better than one that showcases your latest swimsuit styles. Optimize will figure out which variation works best for your business and help you get more value from your AdWords campaigns.

Surveys 360 makes it easy for anyone to create a survey, find a specific audience sample across the web, and generate results in just a few days. With the Surveys 360 and AdWords integration, you can easily target surveys to people in your remarketing audiences to help you understand the “why” behind how consumers react to your marketing. For example, ask customers what they thought was the most compelling part of your ad. Or, if you want to know what customers thought of the landing pages you tested on your summer beachwear campaign, quickly launch a survey and ask site visitors what stood out to them on the page.


Smarter planning in DoubleClick Bid Manager


The programmatic revolution has focused on combining data, machine learning and automation to drive better performance. However, few of these benefits have carried over to the world of media planning. To help save you time and improve performance, we’re bringing the power of machine learning to campaign planning with a new workflow in DoubleClick Bid Manager.

Bid Manager uses machine learning to analyze your past campaigns and understand what's performed well for you before. With these insights, it will recommend the right inventory and targeting to reach your audience based on your unique marketing goals. The result is an optimized media plan tailored to your business, which you can then tweak, approve and activate with one click.



“Planning in DoubleClick Bid Manager helps us find the right inventory and strategies in a matter of seconds. Now we can invest even more time in understanding our audience rather than how we should reach them.”- Louise Lévesque, Vice-President, Marketing & Sponsorship, National Bank of Canada



Unique Reach arrives for AdWords Display campaigns and DoubleClick


Once your ads are up and running, you want to know how many people are seeing them. Reach and frequency are hallmark metrics to measure the impact of display and video campaigns today. At the same time, you need to be thoughtful about how often you connect with a single user to avoid overloading them. 30% of people today use 5 or more devices1 - that means if you reach someone three times on each screen, you could be showing them fifteen ads!

We launched Unique Reach for YouTube in AdWords earlier this year and are soon expanding availability to Display campaigns in AdWords. We’re also bringing Unique Reach to DoubleClick for all your video and display ads, no matter where they run. Unique Reach helps you measure the number of unique users and average impressions-per-user you get from video and display ads. Metrics are de-duplicated across devices, campaigns, inventory and formats so you can see how many people you reached and how often you reach them.

We can’t wait to get these new tools into your hands to hear what you think and help you work faster and smarter. To get the full replay of new innovations at Google Marketing Next, watch the keynote here. Until next year!



1. Google / TNS Connected Consumer Survey, US population 18+, n=1000, Q1 2016

Bringing the speed of AMP to search & display ads

This post originally appeared on the Inside AdWords blog.


Succeeding on mobile starts with getting the basics right. People choose brands that meet their needs instantly and seamlessly. That means no matter how great your site looks, if it loads slowly, users will leave and you’ll miss out.

The open source Accelerated Mobile Pages (AMP) Project launched 18 months ago to help make the web better with faster experiences. Since then, we’ve been expanding how we surface fast-loading AMP pages on Google Search — starting with the top stories carousel and extending to organic search listings.

Today we’re introducing two new ways to harness the speed of AMP to improve advertising performance. First, we’re launching a new AdWords beta that lets you use fast-loading AMP pages as the landing pages for your search ads. Second, we’re speeding up ads served across the Google Display Network by using the same technology that makes AMP pages so fast.

Improving campaign ROI with lightning-fast AMP landing pages


We’ve said before that the median page load time for an AMP page from Google Search is under one second. If that wasn’t already fast enough, last week we announced that these pages are now twice as fast. No wonder AMP has been so widely adopted – more than 2 billion AMP pages have been published from 900,000 domains. Advertisers like Johnson & Johnson, Toll Brothers and eBay have already seen increased engagement with their brand by directing people to AMP pages from organic search results.

The new AdWords beta brings the performance benefits of faster mobile pages to search campaigns. Now, when advertisers link their search ads to AMP landing pages, consumers will get the fast mobile web experiences they've come to expect from AMP pages on Google Search. If you’re interested in participating in the beta, sign up here.


“We understand the importance of speed in delivering effective advertising campaigns. That is why we're incredibly excited to apply the speed of AMP to our paid campaigns in AdWords," says ‎Aaron Cocks, Online Marketing Optimization Manager at Toll Brothers


“Johnson & Johnson has seen great results in testing AMP with our product information pages. For specific pages, we've seen page speeds improve by 10x and engagement rates improve by 20%. J&J is looking forward to expanding our application of AMP, ” says Paul Ortmayer, Head of Digital Analytics - EMEA, Johnson & Johnson


Ensuring display ads are seen with AMP


When ads load fast, people are more likely to see them. That means media budgets work more effectively and messaging strategies realize their full potential. Fast-loading ads also create better experiences for users.

To make ad experiences on the web a lot better and faster, the AMP Project launched The AMP Ads Initiative last year. The Initiative applies the technology powering fast-loading AMP pages to ads.

As of today, a significant number of ads shown on AMP pages across the Google Display Network are automatically converted and served in the new AMP ad format. We’ve found these ads load up to 5 seconds faster than regular ads even though the creative looks exactly the same. Ultimately, this ensures that your messages are actually seen by your intended audience and that the experience users have with your brand is seamless.


Speed matters. To meet the needs of today’s customers, you have to be fast. Bringing the speed and performance of AMP to advertising will help you deliver more effective campaigns that keep up with accelerating consumer expectations.



Powering ads and analytics innovations with machine learning

This post originally appeared on the Inside AdWords blog.

Good morning, San Francisco! As the city starts to wake up, my team and I are gearing up to welcome over a thousand marketers from around the world to Google Marketing Next, our annual event where we unveil the latest innovations for ads, analytics and DoubleClick.

A big theme you’ll hear about today is machine learning. This technology is critical to helping marketers analyze countless signals in real time and reach consumers with more useful ads at the right moments. Machine learning is also key to measuring the consumer journeys that now span multiple devices and channels across both the digital and physical worlds.

It's a growing and important trend for marketers today, and will continue to shape how you build for success in the future.

Below is a sneak preview of a few of the announcements I’ll be making. There are many more that I can’t wait to share with you. Be sure to tune in at 9:00 a.m. PT/12:00 p.m. ET.


Hello Google Attribution, goodbye last-click

Today, we're announcing Google Attribution, a new product to answer the question that has challenged marketers for ages, “Is my marketing working?” For the first time, Google Attribution makes it possible for every marketer to measure the impact of their marketing across devices and across channels -- all in one place, and at no additional cost.

With today’s complex customer journey, your business might have a dozen interactions with a single person - across display, video, search, social, and on your site or app. And all these moments take place on multiple devices, making them even harder to measure.

Marketers have been trying to make attribution work for years, but existing solutions just don't cut it. Most attribution tools:

  • Are hard to set up
  • Lose track of the customer journey when people move between devices
  • Aren’t integrated with ad tools, making it difficult to take action
As a result, many marketers are stuck using last-click attribution, which misses the impact of most marketing touchpoints. With Google Attribution, we’ll help you understand how all of your marketing efforts work together and deliver the insights you need to make them work better.

Here’s how it works:
Integrations with AdWords, Google Analytics and DoubleClick Search make it easy to bring together data from all your marketing channels. The end result is a complete view of your performance.
Google Attribution also makes it easy to switch to data-driven attribution. Data-driven attribution uses machine learning to determine how much credit to assign to each step in the consumer journey -- from the first time they engage with your brand for early research down to the final click before purchase. It analyzes your account's unique conversion patterns, comparing the paths of customers who convert to those who don’t, so you get results that accurately represent your business.

Finally, you can take fast action to optimize your ads with Google Attribution because it integrates with ads tools like AdWords and DoubleClick Search. The results are immediately available for reporting, updating bids or moving budget between channels.
“Given today’s multi-device landscape, cross-channel measurement and attribution is indispensable for HelloFresh to have a 360º panorama of our customer journey and gives us the best data to make the best decisions.” - Karl Villanueva, Head of Paid Search & Display 
Google Attribution is now in beta and will roll out to more advertisers over the coming months.

Mobile-local innovations drive more consumers to stores

Mobile has blurred the line between the digital and physical worlds. While most purchases still happen in-store, people are increasingly turning to their smartphones to do research beforehand -- especially on Google.com and Google Maps.
To help consumers decide where to go, marketers are using innovations like Promoted Places and local inventory ads to showcase special offers and what’s in-stock at nearby stores. Now, you can also make it easy for them to find a store from your YouTube video ads using location extensions.

We introduced store visits measurement back in 2014 to help marketers gain more insight about consumer journeys that start online and end in a store. In under three years, advertisers globally have measured over 5 billion store visits using AdWords.

Only Google has the advanced machine learning and mapping technology to help you accurately measure store visits at scale and use these insights to deliver better local ad experiences. Our recent upgrade to deep learning models enables us to train on larger data sets and measure more store visits in challenging scenarios with greater confidence. This includes visits that happen in multi-story malls or dense cities like Tokyo, Japan and São Paulo, Brazil where many business locations are situated close together. Store visits measurement is already available for Search, Shopping and Display campaigns. And soon this technology will be available for YouTube TrueView campaigns to help you measure the impact of video ads on foot traffic to your stores.

Still, measuring store visits is just one part of the equation. You also need insights into how your online ads drive sales for your business. You need to know: are my online ads ringing my cash register? In the coming months, we’ll be rolling out store sales measurement at the device and campaign levels. This will allow you to measure in-store revenue in addition to the store visits delivered by your Search and Shopping ads.

If you collect email information at the point of sale for your loyalty program, you can import store transactions directly into AdWords yourself or through a third-party data partner. And even if your business doesn’t have a large loyalty program, you can still measure store sales by taking advantage of Google’s third-party partnerships, which capture approximately 70% of credit and debit card transactions in the United States. There is no time-consuming setup or costly integrations required on your end. You also don’t need to share any customer information. After you opt in, we can automatically report on your store sales in AdWords.

Both solutions match transactions back to Google ads in a secure and privacy-safe way, and only report on aggregated and anonymized store sales to protect your customer data.

Virgin Holidays discovered that when it factors in store sales, its search campaigns generate double the profit compared to looking at online KPIs alone. A customer purchasing in-store after clicking on a search ad is also three times more profitable than an online conversion. Says James Libor, Performance Marketing and Technology Manager, “Store sales measurement gives us a more accurate view of the impact our digital investment has on in-store results, especially through mobile. This has empowered us to invest more budget in Search to better support this critical part of the consumer journey.”


Machine learning delivers more powerful audience insights to search ads

People are often searching with the intent to buy. That’s why we’re bringing in-market audiences to Search to help you reach users who are ready to purchase the products and services you offer. For example, if you’re a car dealership, you can increase your reach among users who have already searched for “SUVs with best gas mileage” and “spacious SUVs”. In-market audiences uses the power of machine learning to better understand purchase intent. It analyzes trillions of search queries and activity across millions of websites to help figure out when people are close to buying and surface ads that will be more relevant and interesting to them.

This is an important moment for marketers. The convergence of mobile, data and machine learning will unlock new opportunities for marketers -- and I’m excited to be on this journey with all of you.
Please join us at 9:00 a.m. PT/12:00 p.m. ET to see the entire keynote at Google Marketing Next, and all the other innovations we’re planning to announce for ads, analytics and DoubleClick.

Firebase Analytics Gets New Features and a Familiar New Name

Can it be just a year since we announced the expansion of Firebase to become Google's integrated app developer platform at I/O 2016? That Firebase launch came complete with brand new app analytics reporting and features, developed in conjunction with the Google Analytics team.

Now, at I/O 2017, we're delighted to announce some exciting new features and integrations that will help take our app analytics to the next level. But first, we’d like to highlight a bit of housekeeping. As of today, we are retiring the name Firebase Analytics. Going forward, all app analytics reports will fall under the Google Analytics brand.

This latest generation of app analytics has always, and will continue to be, available in both the Firebase console and in Google Analytics. We think that unifying app analytics under the Google Analytics banner will better communicate that our users are getting the same great app data in both places. In Firebase and related documentation, you'll see app analytics referred to as Google Analytics for Firebase. Read on to the end of this post for more details about this change.

One other note: The launches highlighted below apply to our latest generation of app analytics – you need to be using the Firebase SDK to get these new features.

Now let’s take a look at what’s new.

Integration with AdMob
App analytics is now fully integrated with AdMob. Revenue, impression and click data from AdMob can now be connected with the rest of your event data collected by the Firebase SDK, all of it available in the latest Google Analytics app reports and / or in the Firebase console.

For app companies, this means that ad revenue can be factored into analytics data, so Analytics reports can capture each app’s performance. The integration combines AdMob data with Analytics data at the event level to produce brand new metrics, and to facilitate deep dives into existing metrics. You can answer questions like:
  • What is the true lifetime value for a given segment, factoring in both ad revenue and purchase revenue?
  • How do rewarded ads impact user engagement and LTV?
  • On which screens are users being exposed to advertising the most or the least?
With this change, you can now have a complete picture of the most important metrics for your business ― all in one place.

Custom parameter reporting
"What's the average amount of time users spend in my game before they make their first purchase?" Many of you have asked us for the ability to report on specific data points like these that are important to your business.

Custom parameter reporting is here to make that possible. You can now register up to 50 custom event parameters and see their details in your Analytics reports.
  • If you supply numeric parameters you’ll see a graph of the average and the sum of that parameter.
  • If you supply textual parameters you’ll see a breakdown of the most popular values.
As with the rest of your Analytics reports, you can also apply Audience and User Property filters to your custom parameter reports to identify trends among different segments of your userbase.

To start using custom parameter reporting for one of your events, look for it in the detail report for that event. You'll see instructions for setting things up there.

Integration with DoubleClick and third-parties – Now in Beta
We're also pleased to announce a new integration with both DoubleClick Campaign Manager and DoubleClick Bid Manager. Firebase-tracked install (first open) and post-install events can now easily be imported back into DoubleClick as conversions.

This is a boost for app marketers who want a clearer view of the effect their display and video marketing has on customer app behavior. Advertisers can make better decisions (for all kinds of ads, programmatic included) as they integrate app analytics seamlessly with their buying, targeting and optimization choices in DoubleClick.

We also know that some of you use advertising platforms beyond AdWords and DoubleClick, so we continue to invest in integrating more third-party networks into our system. (We're now at 50 networks and growing). The goal: to allow app data from all your networks to come together in Google Analytics, so you can make even better advertising choices using all the data you collect. Learn more.

Real-time analytics for everyone
Google Analytics pioneered real-time reporting, so we know how important it is for our customers to have access to data as it happens. That’s why we’re so excited by the real-time capabilities we’ve introduced into our latest app reports. To refresh an announcement we made in March: StreamView and DebugView are now available to the general public. These features allow you to see how real-world users are interacting and performing with your app right now.

StreamView visualizes events as they flow into our app reporting to give you a sense of how people around the world are using your app, right down to the city level. Then Snapshot lets you zoom-into a randomly selected individual user’s stream of events. And DebugView uses real-time reporting to help you improve your implementation – making it easy for you to make sure you’re measuring what you want how you want. DebugView is a terrific tool for app builders that shows you events, parameters and user properties for any individual development device. It can also highlight any events that contain invalid parameters.

Same product, familiar new name
As mentioned above, we're rebranding Firebase Analytics to make it plain that it's our recommended app analytics solution, and is fully a part of the Google Analytics family.

Our latest reports represent a new approach to app analytics, which we believe better reflects the way that users interact with apps. This means that these reports have different concepts and functionality when compared to the original app analytics reports in Google Analytics.

If you're used to using the original app analytics reports in Google Analytics, don’t worry: they're not going anywhere. But we recommend considering implementing the Firebase SDK with your next app update so you can start getting the latest features for app analytics.

Good data is one thing everyone can agree on: developers and marketers, global firms and fresh new start-ups. We've always been committed to app-centric reports, because analytics and data are the essential beginning to any long-term app strategy. We hope that these new features will give you more of what you need to build a successful future for your own apps.

Google Analytics is Enhancing Support for AMP

Over the past year, developers have adopted the Accelerated Mobile Pages (AMP) technology to build faster-loading pages for all types of sites, ranging from news to recipes to e-commerce. Billions of AMP pages have been published to date and Google Analytics continues its commitment to supporting our customers who have adopted AMP.

However, we have heard feedback from Google Analytics customers around challenges in understanding the full customer journey due to site visitors being identified inconsistently across AMP and non-AMP pages. So we're announcing today that we are rolling out an enhancement that will give you an even more accurate understanding of how people are engaging with your business across AMP and non-AMP pages of your website.

How will this work?
This change brings consistency to users across AMP and non-AMP pages served from your domain. It will have the effect of improving user analysis going forward by unifying your users across the two page formats. It does not affect AMP pages served from the Google AMP Cache or any other AMP cache.

When will this happen?
We expect these improvements to be complete, across all Google Analytics accounts, over the next few weeks.

Are there any other implications of this change?
As we unify your AMP and non-AMP users when they visit your site in the future, you may see changes in your user and session counts, including changes to related metrics. User and session counts will go down over time as we recognize that two formerly distinct IDs are in fact the same user; however, at the time this change commences, the metric New Users may rise temporarily as IDs are reset.

In addition, metrics like time on site, page views per session, and bounce rate will rise consistent with sessions with AMP and non-AMP pageviews no longer being treated as multiple sessions. This is a one-time effect that will continue until all your users who have viewed AMP pages in the past are unified (this can take a short or long period of time depending on how quickly your users return to your site/app).

Is there anything I need to do to get this update?
There is no action required on your part, these changes will be automatically rolled out.

Will there be changes to unify users who view my pages both on my domain and in other contexts?
Some AMP pages are not visited directly on the domain where the content is originally hosted but instead via AMP caches or in platform experiences. However we decided to focus on fixing the publisher domain case first as this was the fastest way we could add value for our clients.

We are committed to ensuring the best quality data for user journey analysis across AMP and non-AMP pages alike and this change makes that easy for AMP pages served on your domain. We hope you enjoy these improvements - and as always, happy analyzing!

Google Tag Manager: Announcing Centralized Google Analytics Settings

Google Tag Manager and Tag Manager 360 make it easier than ever to deploy and manage tags for all of your various marketing and measurement tools at scale. Whether you’re doing a basic tag implementation across a single website or a more extensive implementation across a network of sites and apps, Google Tag Manager has your back.

A Better Way to Manage Google Analytics Tags

Measuring websites and apps effectively often requires multiple Google Analytics tags. You may have a basic Universal Analytics pageview tag to measure views of all your content, as well as event tags for clicks on certain buttons, links leading away from your site, form submissions, and so on.

Keeping the settings for all of these tags in sync can be a challenge. You have to ensure your Tracking ID is set correctly and that any custom settings are consistent. Making changes to things like Custom Dimensions and Metrics across multiple tags can require repetitive work or cumbersome workarounds.

That’s why we’re excited to announce that rolling out this week, Universal Analytics tags in Web and Mobile* containers will support a new feature: Google Analytics Settings Variables.

A Google Analytics Settings Variable acts as a central location to configure sets of Google Analytics settings for use across multiple tags. Instead of having to enter your Google Analytics settings over and over again in each new Universal Analytics tag, you’ll simply be able to select (or create) a Google Analytics Settings Variable to apply to the tag:



With this enhanced workflow, you can focus on what you want to measure, rather than what settings you need to enter. If your organization has an analytics team or works with a Google Analytics Certified Partner, you can leave the settings to the experts without fear that you’ll mess things up.

You can have as many Settings Variables as you’d like for different combinations of settings, and it’s easy to override specific fields in a given tag with the click of a checkbox.

While this feature will appear in all Universal Analytics tags, existing tags will of course continue to work. And, if you so choose, you can continue to set up your tags without use of Google Analytics Settings Variables by checking the override box without selecting a Settings Variable.

We hope that Google Analytics Settings Variables will save you time, reduce errors, and give you more confidence in setting up Google Analytics through Google Tag Manager.

Want to learn more about Centralized Google Analytics Settings? Check out our Quick Tip video or visit our help center!

*Only available in iOS and Android containers implemented with Firebase.