Tag Archives: Google Fi

More phones on Fi, more choices for you

Everyone deserves a phone that meets their needs -- at Google Fi, we want to help you find a phone that's just right. Today we’re adding three new Motorola phones to the list of phones available on Google Fi: the Moto G Play,  Moto G Power and the Motorola One 5G Ace. And, for a limited time, if you sign up with Fi, you can get any Motorola phone for free with Fi service credit. So let’s take a look at the latest three options: 


Moto G Play

People consistently tell us how much they get out of their Motorola phones for such an affordable price. Now, we’re introducing our most affordable phone ever with the Moto G Play, which starts at just $99 and has an impressive charge.


Moto G Power 

If you’re looking for a big screen and a capable camera, check out the Moto G Power. It has an ultra-wide 6.6-inch screen and three cameras, and starts at $199. 


Motorola One 5G Ace

Finally, we have the Motorola One 5G Ace, which brings 5G at our most affordable price point yet. The 5G Ace has access to our nationwide 5G network and starts at just $279 (where available).1


And just in case you want even more options, good news: Since last fall, we’ve tripled our phone selection with the latest Samsung and Pixel flagship phones, including the Samsung S21 5G series, which comes with the latest Qualcomm chipset, improved camera and hardware and a whole new design, at a great price -- currently $300 off through March 9.


So take a look — we hope you’ll find the phone that’s perfect for you.


1 5G service not available in all areas. 5G service, speed and performance depend on many factors including, but not limited to, carrier network capabilities, device configuration and capabilities, network traffic, location, signal strength and signal obstruction. Actual results may vary. For info on Fi speeds, see our Broadband Disclosure.


Google Fi VPN updates help you connect safely

Because we use our phones for so many different things, it’s important to know the network connecting us to the world is protected. There are plenty of times when you have to use unsecure networks like public WiFi, or apps and sites that don't encrypt your data. If you share sensitive information like your credit card number, hackers and third parties may try to intercept your personal data while it's in transit. This is why all Fi phone plans come with a built-in virtual private network (VPN). 


With the Fi VPN, you’re able to stream, browse and download on an encrypted, private connection -- meaning that websites can’t use your IP address to track your location and you’re shielded against hackers, even while you’re using unsecure networks. In fact, the Fi VPN secures over 226 TB of data every day -- which is enough data to stream videos for 107 years straight! 


Since today is Safer Internet Day, we wanted to share a few improvements we’ve made to the Fi VPN: 


Fi VPN for Android exiting beta  

Privacy shouldn’t slow you down. After listening to your feedback and making performance improvements, we’re taking the Fi VPN out of beta for Android phone users. This means you can get the benefits of the VPN while also getting a faster, stronger connection across your apps and services.


Expanding the Fi VPN to iPhone®

Everyone should have easy access to tools that protect their personal information. That’s why we’re expanding access to the VPN to iPhone®, so that it will be available for all users on Fi. We plan to roll out the VPN to iPhone® users starting this spring.
Google Fi VPN

A new privacy and security hub

Today, we’re also beginning to roll out a new privacy and security hub in the Fi app on Android phones. The hub makes it easy for you to learn more about privacy and security features on Fi, and manage them with just one tap. This includes the Fi VPN and other tools that protect your personal information and put you in control of who can reach you. 


In addition to what’s new, we wanted to remind you of existing features that protect your privacy and security on Fi:


Fi blocks suspected spam and unwanted calls

Your phone number is yours, and only the people you trust should be able to reach you. That’s why no matter what phone you use on Fi, you get free spam call warnings and blocking to stop identified robocalls and scams. You can also block specific numbers from calling or texting. Interesting fact: Fi blocks tens of thousands of spam calls every day, which would be enough to keep you answering the phone 24 hours a day for years.


Google Fi Spam Calls

Your phone number is secured against theft

Your Fi number is tied to your Google Account and comes with security features that protect your phone number from threats like SIM swaps -- that’s when bad actors try to take someone's phone number and assign it to another SIM card without their consent. On Fi, you receive extra layers of protection by default, including a robust account recovery process and notifications for suspicious activity. You can also enable 2-step verification for more protection.


Google Fi is committed to keeping your personal information safe, treating it responsibly and putting you in control, so be sure to look out for more privacy and security features to come. To learn more about how Fi helps keep you safe and find the latest updates, you can visit our website.


A more helpful Google for families this holiday season

As the holidays approach and hopefully bring some much-deserved rest, I've been reflecting on the things we built this year to help families.

We launched teacher-approved apps on Google Play and Kids Space on tablets, both of which help parents and kids find quality content to help them learn, play and grow. We also launched family mode on Duo to keep kids entertained while on video calls with loved ones. And we introduced a host of smart home features for back-to-schoolseason. But the year isn’t quite over—Google Assistant and Google Fi are closing out 2020 with a few new tools for families. 


Say "Hey Google" for ways to keep your family organized at home 

Families turn to Google Assistant for help each day—particularly on Nest Hub Max and other Smart Displays. And just in time for the holidays, we’re adding new features that make it easier to stay on track, entertained and connected with the people they love. With new Family Notes starting to roll out today, you can create digital sticky notes to centralize chores and to-dos so everyone stays on track. Just say, “Hey Google, leave a family note that says defrost the pie,” or “Hey Google, leave a family note that says we’re out of wrapping paper.” 

Family Notes

Family Bell has become a popular way to keep organized throughout the day. And now we’ve added new sound effects and suggested bells on smart speakers and Smart Displays, so your family can get scheduled reminders to start chores, unleash your creativity with art or enjoy quality time together. Simply create a bell by tapping on Family Bell in your Assistant settings, or say, “Hey Google, create a Family Bell.” In the coming weeks, we’ll also add the ability to pause your bells for a single day—or while you're enjoying time off from work or school.

If you’re looking for new activities to try together at home, try asking, “Hey Google, what can I learn with my family?” and choose from one of the learning activities shown on your Smart Display. With content from providers like ABCmouse, you’re sure to find something to enjoy. And be sure to ask, “Hey Google, tell me about the animal of the day” to hear fun facts about a new animal every day, listen to the sound each animal makes and try out the daily creative challenge, like drawing the animal in its natural habitat.

Learning Hub

For families with kids under 13, parents should watch YouTube content together with their kids.

Plus, we’ve added a new “interactive” story category on Smart Displays and phones, so your favorite stories come to life when you say, “Hey Google, tell me a story.” With new interactive stories from Noggin, Capstone and more, you can now flip through pages, decide how the story unfolds, follow along word-by-word and enjoy animations.

Tell me a story

To help families stay connected this holiday season, Assistant users aged 13 and above can now get an easy update on their family’s whereabouts with help from Life360 and Google Maps. Just ask, “Hey Google, where’s my family?” or ask for someone by name by saying,  “Hey Google, where’s Mark?” This feature is now available on Google Assistant-enabled devices including smart speakers (like the new Nest Audio), Smart Displays and Android and iOS phones.

Life360

With their parent's permission, children under 13 (or the applicable age in their country) can have a personalized Google Assistant experience when they log in with their own account, powered by Family Link. And finally, to make it easier to find all of these new features, families will soon be able to quickly access these different tools in one central place within the new “Family” tab on Smart Displays. Keep an eye out as this starts to roll out later this year.

Family tab on Stargazer

Manage phone habits and stay safer with Fi

It’s important to be able to manage your household's tech use, no matter the time of year. During the holidays, your family might be on their phones playing and staying connected with loved ones more than usual. To help everyone stay safer on their phones and build healthy digital habits, Google Fi is rolling out new family features over the next week. These features come included with all Fi plans at no extra cost. 

On Fi, you can block strangers from calling and texting your child on their Android phone by only allowing saved and recent contacts to reach them.

Block calls and text

You can also set a data budget to decide how much data your child can use before it slows down. This not only helps your family practice healthy tech use, but also makes it easier to manage how much you spend on data each month if you’re on the Fi Flexible plan and only pay for the data you use. Being on the Flexible plan can help you reduce your monthly expenses even more if your family spends a lot of time on home Wi-Fi. 

Data budget

We’ve also made it easier to set up Family Link from the Fi app on your child’s Android phone. With Family Link, you can establish digital ground rules like set content filters, limit screen time and manage app downloads. 

Family Link

You can learn more about Google Fi family features on the Fi website. If you’re getting started, you can bring a phone you already own or get a new phone on Fi that fits your budget. Currently, Fi is offering a free Moto G phone after $100 off and up to $199 in Fi credit when you join or add a member to your group plan.

We hope you’ll find these tools useful as the year winds down. Staying connected and creating healthy tech habits are both important, and we’re happy to be a part of helping your family do both over the holidays.

Save money with the new Google Fi phone subscription program

Google Fi is known for pricing that’s easy to understand and coverage that helps you stay connected, but your phone is about more than the service plan. Choosing and upgrading to a new phone can be time consuming, complicated and expensive. So today, Google Fi is announcing our new phone subscription program: for just$15 per month1, you get the top-rated Pixel 4a, device protection, and a phone upgrade after two years. This amounts to saving $133 over two years. You can pair the phone subscription program with the Fi Flexible plan or the Fi Unlimited Plan for everything you need to connect with friends and family.  

The Pixel 4a comes packed with the things you want the most in a phone, like a camera that takes great low-light photos, a battery that lasts up to 24 hours and the Google Assistant. With device protection, you can get device replacement or repair for damage from cracks, drops, spills and more (deductibles apply). When you upgrade to a new phone after two years, the Pixel 4a is yours to keep for no further cost.

So if you’re ready to get everything you need in a simple package and save every month, you can join our phone subscription program now.  

1 Price doesn't include required service. Prices for optional upgrade and device protection may vary according to upgrade device. Terms.

Save money with the new Google Fi phone subscription program

Google Fi is known for pricing that’s easy to understand and coverage that helps you stay connected, but your phone is about more than the service plan. Choosing and upgrading to a new phone can be time consuming, complicated and expensive. So today, Google Fi is announcing our new phone subscription program: for just$15 per month1, you get the top-rated Pixel 4a, device protection, and a phone upgrade after two years. This amounts to saving $133 over two years. You can pair the phone subscription program with the Fi Flexible plan or the Fi Unlimited Plan for everything you need to connect with friends and family.  

The Pixel 4a comes packed with the things you want the most in a phone, like a camera that takes great low-light photos, a battery that lasts up to 24 hours and the Google Assistant. With device protection, you can get device replacement or repair for damage from cracks, drops, spills and more (deductibles apply). When you upgrade to a new phone after two years, the Pixel 4a is yours to keep for no further cost.

So if you’re ready to get everything you need in a simple package and save every month, you can join our phone subscription program now.  

1 Price doesn't include required service. Prices for optional upgrade and device protection may vary according to upgrade device. Terms.

Save money with the new Google Fi phone subscription program

Google Fi is known for pricing that’s easy to understand and coverage that helps you stay connected, but your phone is about more than the service plan. Choosing and upgrading to a new phone can be time consuming, complicated and expensive. So today, Google Fi is announcing our new phone subscription program: for just$15 per month1, you get the top-rated Pixel 4a, device protection, and a phone upgrade after two years. This amounts to saving $133 over two years. You can pair the phone subscription program with the Fi Flexible plan or the Fi Unlimited Plan for everything you need to connect with friends and family.  

The Pixel 4a comes packed with the things you want the most in a phone, like a camera that takes great low-light photos, a battery that lasts up to 24 hours and the Google Assistant. With device protection, you can get device replacement or repair for damage from cracks, drops, spills and more (deductibles apply). When you upgrade to a new phone after two years, the Pixel 4a is yours to keep for no further cost.

So if you’re ready to get everything you need in a simple package and save every month, you can join our phone subscription program now.  

1 Price doesn't include required service. Prices for optional upgrade and device protection may vary according to upgrade device. Terms.

The latest on Google Hangouts and the upgrade to Google Chat

Over the past few years, we’ve invested in building helpful and secure products you can use to communicate and stay connected with the people in your life. This month, we unveiled Google Workspace, which includes everything you need—Gmail, Calendar, Drive, Chat, Meet and more—to get anything done, now in one place. Google Workspace is generally available to all our business customers and next year we’ll bring it to everyone else, too. 


Today we’re sharing an update on what this change means for Hangouts users, including those who use Hangouts with Google Fi and Google Voice. And we’re providing details about the future upgrade from Hangouts to Chat.

Google Chat for everyone coming next year

Next year, Chat will become available as a free service—both in the integrated experience in Gmail and the Chat standalone app. Chat includes familiar Hangouts features like direct and group messaging, with helpful additions like send to inbox, faster search, emoji reactions and suggested replies. With Chat, you can more easily plan with others on goals and similar interests, share and collaborate on files, and assign tasks to help keep everyone on the same page. In addition, Chat features the same strong phishing protections we built in Gmail, so if a link is sent to you via Chat, it will be checked against real-time data from Safe Browsing and flagged if it’s found to be malicious.


Starting in the first half of 2021, everyone can begin upgrading from Hangouts to Chat. To ensure a smooth transition, we will help automatically migrate your Hangouts conversations, along with contacts and saved history. We'll share more specific guidance on what steps you can take when we begin the transition process.

UpdatedHangoutsChat1.jpg

We will help automatically migrate your Hangouts conversations, along with contacts and saved history.

Changes to Hangouts with Google Fi

As we’ve improved the texting and calling experiences available to Fi users over the years, we’ve seen more users shift away from using Hangouts to manage their texting and calling needs. Early next year, we’ll remove Fi support in Hangouts.


Fi users have historically been able to manage SMS and phone calls from Hangouts. In the next few weeks, Messages by Google will provide a similar experience. Fi users will be able to make voice calls and check voicemail from Messages for web, manage conversations from Messages across devices (even when their phone is off) and migrate their existing Hangouts conversations. Beginning this month, we’ll provide guidance about these changes and direct Hangouts Fi users to Messages or the default SMS app on their phone.

Changes to Hangouts with Google Voice 

Similarly, Voice users have historically been able to get calls to their Google Voice number using Hangouts. Over the years, we’ve improved the native Voice experience to offer easy switching between internet and carrier calls, enhanced internet calling reliability, and updated experiences on web and mobile platforms to help users manage everything from one place. Beginning this month, we’ll direct Hangouts Voice users to the Voice app for text messaging and calling going forward, and early next year, we’ll remove Voice support in Hangouts.

Upcoming feature changes in Hangouts

New telecommunications regulations are being introduced in the EU and U.S. beginning in 2021. To comply with these new regulations, we need to remove the call phones feature in Hangouts. In October, we’ll start showing affected users an in-product notification with guidance on how to receive refunds on their remaining calling credits, and early next year, we’ll remove the feature entirely. Separately, in November, we’ll update the group video calling experience in Hangouts with Meet to provide better quality meetings.

Changes to Hangouts for business users

Last June, we introduced the Chat preferred setting in the Admin console to allow any admin to opt-in to migrate all end users to Chat in Google Workspace. We also made Chat preferred configurable at the organizational unit level. In the coming months, we’ll send notifications to Google Workspace admins to detail the final migration stages. Learn more in our Google Workspace Updates blog post.

Empowering our users going forward

As with any engineering project, it’s important to note that timing may shift. Yet we want to give you as much specific information as we can so you know what to expect. We’d like to thank all our users for staying on this journey with us, and we remain committed to delivering a more helpful communications experience for all.

Faster coverage and more options with Fi and new 5G phones

Image above shows Samsung 5G phones

When it comes to wireless service, your experience should be simple, straightforward, and always improving. On Google Fi, that means being able to join from the comfort of your home, connecting all your devices with full-speed tethering at no extra charge, and choosing a plan that’s right for you—whether that’s the Unlimited plan or just paying for what you use.


We’ve heard that you want to see the full Fi experience brought to a wider selection of phones, so today we're expanding our designed for Fi portfolio to include new 5G phones from Samsung and Google. With these phones, you’ll get the benefits of Fi, plus a faster connection with 5G coverage nationwide included as part of your plan.1 


You can now use Fi with Samsung's latest 5G phones: Galaxy Note20 5G, Galaxy Note20 Ultra 5G, Galaxy S20 5G, Galaxy S20+ 5G, Galaxy S20 Ultra 5G, and Galaxy A71 5G.


The Galaxy Note20 5G and Note20 Ultra 5G come with features built for efficiency, such as an advanced S Pen offering more lifelike precision, as well as a Samsung Notes app that lets you capture, edit and share your ideas across your phone, tablet or PC. With the Samsung Galaxy S20 5G, Galaxy S20+ 5G, and Galaxy S20 Ultra 5G, you can capture multiple images and video at once, as well as enhance your mobile gaming experience with an intelligent battery and a fast screen refresh rate. Finally, the Galaxy A71 5G offers a powerful rear quad-camera system that gives you the tools you need to capture the world in stunning detail, at an accessible price. 


Fi is also now available on Pixel 5 and Pixel 4a (5G). With Pixel 5, we brought together the ultimate Google phone and the speed of 5G. It’s the fast Google phone at a helpful price. And Pixel 4a (5G) is the budget-friendly, super fast phone from Google. It has the helpful stuff you need in a phone, with an extra boost of 5G speed with Fi. 


When using these Samsung and Pixel phones on Fi, you get access to 5G—the next generation of mobile network technology that lets you do things like download a high-res, full-length movie on your phone in minutes. And 5G speeds will help you use Full HD video calling (1080p) on Google Duo to connect with loved ones faster and with more clarity. Fi’s 5G coverage is nationwide and comes included in all plans. You can get more details on 5G coverage in your area by entering your address or zip code in our coverage map, which we’ll continue to update as our 5G network expands.
5G_coverage_map.png

Fi’s 5G network (dark green) works nationwide. Check coverage where you live on Fi’s coverage map.

For a limited time, you’ll get $300 Fi credit when you purchase Samsung Galaxy Note20 5G or Note20 Ultra 5G, save $300 on all Samsung Galaxy S20 5G phones, and save $150 on Samsung Galaxy A71 5G when you buy and activate on Fi, subject to terms. You can browse all 5G phones designed for Fi on our website or bring any unlocked phone compatible with T-Mobile’s 5G network to Fi.

1. 5G service not available in all areas. 5G service, speed and performance depend on many factors including, but not limited to, carrier network capabilities, device configuration and capabilities, network traffic, location, signal strength and signal obstruction. Actual results may vary. Some features not available in all areas. Data rates may apply. For info on Fi speeds, see g.co/fi/broadband. For Pixel, see g.co/pixel/networkinfo for info.

Google Fi brings spam warnings and Wi-Fi calling to more phones

No matter what phone you use with Google Fi, our phone plan in the U.S., you’ll get great features—like reliable coverage, easy group plans and high speed international data coverage for the same rates you pay at home. 


We’ve been working to bring the Google Fi experience to more people across the U.S., and last year we expanded Fi plans to the majority of Android devices and iPhones. Today, we’re bringing some favorite Fi features to these devices.  


Spam call warnings and the ability to block specific numbers are now available on all phones compatible with Fi—including iPhone—so you don’t have to worry about unwanted calls.
spam-block.png

Plus, we are extending our enhanced VPN network and WiFi calling to all Android phones on Fi. When you use our enhanced VPN network, all of your cellular and WiFi traffic are encrypted so you have peace of mind, knowing nobody else can see your online activity. And with WiFi calling, you can make and receive calls as long as you have a WiFi connection, even when you don’t have cellular coverage. 

To use these features, download the Google Fi app and then look for Phone Settings in the app.


Better coverage with Fi’s dual connect technology

Fi helps you get the highest-quality connection on your phone, no matter where you are. For Designed for Fi devices, our network switches between three 4G LTE networks and gives you free, secure access to 2 million Wi-Fi hotspots around the world. Our enhanced network provides you with more security and privacy across all your connections, specifically when you are switching between Wi-Fi and cellular on the go.

Fi's new dual connect technology, available first on Pixel 4, gives you even better coverage by connecting you to two LTE networks at once. This means that if you’re watching a video and Fi switches you to a better network, you won't experience any delays or pauses—you won’t even notice.

Curious how this works? Connecting to two networks at once is possible with Dual Sim Dual Standby (DSDS) hardware. While one network is used at a time for sending data or making phone calls, dual connect technology improves your connection by keeping both networks ready for use at a moment’s notice, and allows for more frequent network switching. To use DSDS to connect to two networks simultaneously, Fi uses a SIM card and the eSIM at the same time.

If you purchased a Pixel 4 from Google Fi or the Google Store, your phone will be ready for dual connect technology as it becomes available over the next few weeks. Over time, we’ll expand dual connect technology to more Designed for Fi devices.