Helping our communities through 2020 – Google Fiber’s 2020 Community Impact Report

Google Fiber has always focused on helping communities take on the very real digital equity challenges they grapple with every day. We’ve been lucky to partner with some incredible organizations over the past decade, working to make each of our Fiber cities more digitally inclusive places. The past year has magnified the importance of these efforts, with the pandemic and the related changes to our daily lives having an outsized impact on disadvantaged communities.  

PCs for the People in Kansas City

As Google Fiber worked to adapt to the challenges presented by the COVID-19 pandemic, we realized many of our local non-profit partners, and the people they serve, were working overtime to do the same. So we adjusted our approach over the last year to help those organizations serve their communities’ most immediate needs, whether that was internet access for learning or work, devices to get online, unemployment, or food insecurity

Given the enormous challenges of 2020, Google Fiber increased our community impact investments across the country. As we do every year, we recently surveyed our non-profit partners about their experience and their impact. We’re so inspired by what they were able to achieve in the face of the incredible adversity during 2020:

  • Over 250,000 people participated in programming funded by Google Fiber 
  • Even with the challenges of the pandemic, partners provided 124,000 hours of digital literacy training both virtually and in person, and prepared more than 3,000 new volunteer trainers to pay this work forward
  • Partners distributed over 8,500 devices to help people get online
  • More than 700 job seekers gained employment through funded programming
  • Entrepreneurship programs led to 43 new businesses
  • More than 6,000 people connected new internet servicein their homes

Libraries without Borders in San Antonio

Additionally, we supported organizations focused on racial justice and equity at a new level this year to help many of our communities bridge not just the digital divide, but the other issues that divide our communities. A little bit more about who our partners serve:

  • 92% work with underrepresented groups
  • 79% work with children or seniors
  • 52% work with the LGBTQ+ community
  • 51% work with individuals with disabilities
  • 36% work with veterans
  • 31% work with previously incarcerated individuals

Goodwill of Western Missouri & Eastern Kansas

Every day, these groups are making change happen in our communities, creating a more equitable, just, and connected place that will create a lasting and exponential difference to our cities and our world. Thank you to all our partners! 


Posted by Rachel Merlo, Government & Community Affairs Manager, Kansas City


Author: Rachel Merlo

Title: Government & Community Affairs Manager

categoryimage: true

svgimageurl: //