Author Archives: Google Fiber

(Re-)Introducing Google Fiber Webpass


Last week, we shared the news that Google Fiber Webpass is now available in Nashville, joining Austin as the second city where customers can get the best of both Google Fiber and Google Fiber Webpass. Today, Webpass is excited to announce that we’re officially becoming Google Fiber Webpass in all our cities — from Seattle to Miami!


From now on, whether you’re in San Diego or San Francisco, Denver or Chicago, you’ll see the Google Fiber Webpass name whenever you are looking for truly fast, reliable internet. Google Fiber Webpass leverages point-to-point wireless technologies to quickly serve customers in apartments and condos in high density areas, which makes us a great fit for residents in the dynamic and growing cities we serve. 


Rolling out our new name and branding is another step in bringing together the best parts of both Google Fiber and Webpass — building on our shared mission of connecting more people to reliable, customer-friendly, high-speed Internet. So, while the new name doesn’t mean Google Fiber’s fiber-to-the-home service is expanding to any of our Google Fiber Webpass cities, it does mean that we’re one step closer to providing customers in all of our cities a more integrated Google Fiber and Webpass experience! We’re working as one big team to continue to make sure our customers have a great experience, regardless of where they are and how they get their Internet. 

Thank you to all of our Google Fiber Webpass customers across the country — we’re excited to continue serving all of you, and we’re looking forward to connecting many, many more happy Google Fiber Webpass customers.

Posted by Brien Bell, Head of Webpass




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author: Brien Bell

title: Head of Webpass

category: company_news

Watch This Way: Find your Streaming Soulmate

We hope you love the fourth installment in our series Watch This Way, aimed at making watching TV over the Internet easier. If you missed the earlier editions, you can find them here.


There are a lot of fish in the sea when it comes to watching TV over your Internet (“fish” meaning “streaming services,” in this case). But sometimes, it can feel like there’s something out there for everybody except for you. No matter how eclectic your tastes are, there is an option out there that will make your heart leap. (Plus, having gigabit Internet makes it super easy to take advantage of watching TV over the Internet.) Our handy matchmaking guide below will help you find your perfect match so that you can snuggle in and watch your version of romantic TV and movies (whether that’s a Hallmark movie or classic horror).

If you are a(n). . .

💓 Anglophile who’s a diehard sports fan, meet your matches: fuboTV, ESPN+, BritBox.fuboTV and ESPN+ both let you watch live sports all day, every day. With ESPN+, you can also watch game replays and highlights. Watch your favorite British TV shows whenever you want over BritBox — accents and dry humor included. 

💓 Prime-time fan who live tweets reality shows, meet your matches: YouTube TV, Hulu+ Live TV, Philo, SlingTV.With these you can watch live TV — that includes sports, local news, prime time shows, and yes … reality TV, all in real time. 

💓 Cricket fan with a passion for horror and old cartoons, meet your matches: WillowTV (for cricket), Shudder (for horror), Boomerang (for old cartoons).See? There really is something out there for everyone. Sometimes, even multiple somethings.

💓 Pop culture-loving anime-enthusiast, meet your matches: Netflix, Crunchyroll.Turns out, you can’t have FOMO when you can watch the hottest new shows on demand with Netflix. And with Crunchyroll, you can watch anime all day, even the latest episode of your favorite series just one hour after it airs in Japan. どういたしまして (Dōitashimashite - you’re welcome).

💓 Wrestling superfan who can quote Disney movies, meet the whole package: WWE TV, Disney+.Wrestling in the day, Disney movies at night. Or vice versa.

💓 For the Bollywood aficionado: HotStar.Not only can you catch your favorite Indian movies, but you can also start watching HotStar’s original content, from talk shows to comedies.

💓 Top-notch cinematography and exclusive content lovers, meet your matches: Starz, Showtime, and HBO Now You won’t just watch any series — they have to be award-winning (and nominated) with serious budgets behind them. (CGI dragons, anyone?) These will keep you up on all the exquisite, exclusive content you know and love to talk about.

💓 Free spirit who also lives for getting stuff for free, meet your matches: Pluto TV, Stirr, tubi, Shout Factory TV.You read that correctly: Free. Watch live TV with PlutoTV and watch TV shows and movies on demand with tubi, all without paying a dime … and watch mindbenders from the ’50s, cult films from the ’80s, and other eclectic works of art with Shout Factory TV (which is also free).

If you’ve read through this entire list and didn’t see something to make you swipe right, fear not — there’s not only still hope, there’s still a lot of hope. There are many other amazing, niche streaming platforms out there, waiting to find their beloved viewers … but, unlike your newfound love, we had to end this blog somewhere.

*All services listed are subject to their own prices, terms, and conditions. Google Fiber is not responsible for these offerings and does not control any aspect of the referenced services.

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category: product_news

Available now! Google Fiber Webpass in Music City

In August, we launched Google Fiber Webpass in Austin, marking the first time we’ve offered both Google Fiber and Google Fiber Webpass in the same city. Today, we’re happy to let you know that Google Fiber Webpass has joined yet another Fiber city -- Nashville, Tennessee.

Nashville’s growth has been explosive over the past decade. In fact, the residential population downtown has grown by 90% since 2012, with 12,000-plus new downtown residents. That number is expected to grow to over 20,000 in the next three years, and that growth is mirrored across the city, with new condos and apartments popping up in many neighborhoods.

Google Fiber Webpass is designed to meet that need, using a fixed point-to-point wireless technology to provide internet speeds up to 1 Gig without the need for significant construction work, which will allow us to deliver speedy Internet to condos and apartment residents faster than we ever could before. Eligible residents can sign up today on the Google Fiber website .We’re expanding to new buildings quickly. To help us bring Google Fiber Webpass gig service to your apartment or condo building, check out webpass.net/nashville.

We know that Google Fiber Webpass and Nashville are a perfect match. We look forward to helping you put your Gig to good use, whether that's listening to the latest music, streaming the Titans or Predators game, playing your own games, or getting to work in your own home.

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Posted by Brien Bell, Head of Webpass

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author: Brien Bell

title: Head of Webpass

category: city_news

videourl: https://storage.googleapis.com/fiber/blog/webpass-nashville.mp4

Watch This Way: How to catch every awards show season moment

Our series, Watch This Way, aimed at making watching TV over the Internet easier, continues with the hope of getting you red carpet ready. Missed the rest/others? Find them here.


You’ve seen the list of nominees, questioned who got snubbed, and tweeted your feelings about it more than once. But are you really ready for all the awards shows? Have the perfect outfit, seen all the movies, and know just how you plan to tune in? The truth is that you don’t need much more than the Internet to prepare and watch these big nights. Here’s how:

Getting ready: Choose your Internet TV service.

Yes, you can watch major awards shows and events without cable. Many local broadcast stations have web- or app-based ways to watch, or you can use a cable alternative like YouTube TV or fuboTV. Double check that your service of choice features the programming you’re looking for.

To watch TV over the Internet, you’ll need a smart TV or a streaming device, such as a Roku Player, Google Chromecast, Amazon Fire TV, XBox One, Android TV, or Apple TV. Plus, when you watch over gigabit Internet, you can say goodbye to buffering — no missing out on the most important moments.

Getting ready: Do your research and get familiar with the nominees.

Not to say that we don’t miss the days of video stores, but it’s pretty helpful to be able to watch 10 movies in a row without ever leaving your couch. Check out Netflix, Hulu, Amazon Prime, and Disney+ to get started on the films and TV you may have missed. Then you’ll be armed with all the information you need to make predictions.

During the show: Share your thoughts in real time!

Arguably one of the best parts of watching awards shows in real-time is live tweeting your opinions, staying caught up with fashion highlights and lowlights, and seeing (or making) memes before they go viral.

Can’t stay up that late to catch it all? Don’t worry! You can watch when you’re ready. Many cable alternatives come with plenty of cloud DVR storage, or you watch on-demand the next day. (You just might want to rethink your social media strategy.)

So grab some popcorn, suit up in that red carpet-worthy outfit, and get ready to share your thoughts on your preferred social platform. It’s showtime.

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category: product_news

Great Internet = Great TV

TV. We all watch it; we all love it. That will never change.

But what will change — what has changed — is how we watch it. You no longer need pricey bundles that force you into paying for channels you’ll never watch, taking away your choice and control. And you especially don't need to be locked into one way to get TV in the face of continued price increases or contract battles when all you want to do is watch TV.

Nope, you really only need one thing: fast, fair, reliable Internet.

As we return our focus to where we started — as a gigabit Internet company — we’re also ready to challenge the status quo, to finally come right out and say it: customers today just don’t need traditional TV.

The best TV is already online. And we want to help you watch it, in the ways that work best for your budget and your own viewing preferences. You want live TV? Great. Sports? Go get it. On-demand shows? Absolutely. It’s all online, just waiting for you.

So, as of today, Google Fiber will no longer offer a linear TV product to new customers. For our current TV customers, we know you have come to rely on Google Fiber TV and we will continue to provide you with traditional TV service. And we'll be happy to help everyone explore other options to get their favorite programming the way TV is watched now — over the Internet, with the virtually unlimited choice and control online viewing provides.

In fact, we’ve added a second streaming service to our line-up: starting today, customers can sign up for fuboTV at the same time they sign up for their Google Fiber service. This is particularly exciting for sports fans — fuboTV offers more than 35,000 live sporting events each year. And you can also watch popular TV shows, movies and news on fuboTV — their base package alone has more than 100 live channels and more than 30,000 TV episodes and movies on demand every month. You also get cloud DVR and the ability to stream simultaneously on multiple screens.

Our partnership with fuboTV is in addition to one with YouTube TV, announced in December. Now, new Fiber customers have at least two options to choose how they want to get the live and on-demand programming they know and love. Of course, customers can always sign up for any of the many other streaming services on their own — we’ll provide the Internet!

When you have a smooth, steady connection of a gig (or more!), getting all your TV online — live, show by show, your DVR — is possible and easy. Without long loading screens and bulky cable boxes; without competing for bandwidth from other devices or family members. And, especially, without worrying about hitting a data cap.

We didn’t make this change happen; the industry didn’t make this change happen. You did. You’ve been telling us for a long time that you wanted more choice and more control. You wanted no contracts and more flexibility. You made your voice heard with where and how you spend your money, and Google Fiber is listening.

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category: product_news

Watch This Way: Streaming your favorite live sports

This is the second installment in our series Watch This Way, aimed at making watching TV over the Internet easier. If you missed the first one, you can find it here.



The beers are cold, the wings are hot, the guac is fresh — there’s just one thing left to figure out: How are you going to watch that college basketball game, big football spectacular or tennis match Down Under this weekend on the big, new TV you picked up over the holidays?

First, you don’t need cable. (What? Yes. Really.) In fact, if you’re a cord-cutter — or you have gigabit Internet and prefer a superior watching experience — you can watch most games, matches, and championships in real time over the Internet. Consider this your three-step plan to becoming the ultimate watch party host.

  • Choose your cable substitute. Some channels will let you watch for free over the web or their apps, and there are also channels that have their own apps, like ESPN+. Most cable alternatives — like YouTubeTV, fuboTV, AT&T Now, Sling TV, or Hulu+Live TV — carry local broadcast affiliates, which means you’ll be able to watch games and matches there, too. (Be sure to check listings in advance, so you’re not disappointed.) Got a digital antenna? You can also use that to watch sports broadcast over-the-air for free.
  • Pick your device. You can watch on your computer, tablet, or phone, but assuming you’re making a party out of it, you’ll want to connect your TV to the Internet. You can do so by using a streaming device such as a Roku Player, Google Chromecast, Fire TV, XBox One, Android TV, or Apple TV (Gen 4 or above). And with many smart TVs, you can watch directly by using the app of your choice. 
  • Decide if you’ll be watching in 4K Ultra HD. Sports are often the first events to take advantage of the biggest, brightest resolution — and yes, that includes live broadcasts, too. When you watch in 4K UHD, you get four times the pixels than you’d get with standard HD, which makes it four times clearer.) You just need a 4K TV to take advantage of that superior viewing experience. 

Watching in 4K requires more bandwidth than watching in standard definition (SD) or HD,  so make sure that your Internet’s high speed and comes with unlimited data. That way, you don’t have to worry about any limitations or frustrations (other than your team making you sweat the outcome!). With gigabit Internet, you should be good to go.

Now you’re set to be the ultimate watch party host, no matter the sport … provided your food game is as strong as your TV game. Go [insert your team here]!

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author: Google Fiber Marketing Team

title:

category: product_news

Watch This Way: TV has changed in some very big ways

One thing we think about a lot at Google Fiber is how to help our customers get more out of their Internet. We get a lot of questions about what you can do with a gig and how to make sure you are taking advantage of all that truly fast speed. Customers from coast to coast want to know more about watching TV over the Internet — how it works, what devices to use, and where to get the content you want. With that in mind, we’re kicking off a series of blog posts called “Watch This Way” on all things streaming, beginning with a look at how things have changed over the last 10 years.


A lot has happened over the past decade, like the onset of ride-sharing apps, the rise of plant-based meat, and the invention of the selfie-stick. But one thing that’s really changed is how we watch TV. The Internet’s evolution has opened up new innovations and technologies both for how content is created and how content is viewed.

In June 2009, on the cusp of the last decade, there were only 1.7 billion Internet users. That means just 25% of the world’s population regularly accessed the web. Now way more people are online. By June 2019, the number of Internet users rose to a reported 4.5 billion (that’s 59% of the world’s population!).

Way back then, the way we watched must-see TV was certainly different. In 2010, Netflix had yet to release its first original show (that’s right — no House of Cards, Orange Is the New Black, or Stranger Things) — they were still shipping a lot of DVDs to your house. There were actually a handful of streaming services, mostly for those early-adopter types who like to be trying the next big thing before everyone else.

Today, there are many streaming services to choose from, each with their own perks — and programming. So if you only enjoy watching live sports and your significant other refuses to watch shows that aren’t critically acclaimed horror masterpieces, you can still make your relationship work. As more programming becomes available, more and more people are tuning in. 74% of people stream some sort of TV, whether it’s live sports with a side of horror movies or something entirely different.

Our TVs have gotten a lot smarter too. Ten years ago, the technology was still emerging, and companies were taking different approaches at getting it right. The evolution of smart TVs has made the impossible totally possible — you can watch TV and stream videos over the Internet, right to your TV screen without an additional device (and probably also check your email and tweet about the shows you are watching too). Not only can they do more than your typical TV, like work with smart home devices, but they also have a bunch of built-in or downloadable streaming services to meet your every content desire.

All this has led to one big change. In 2010, most people had cable and couldn’t imagine living without it. In 2013, approximately 10 million American households had cut the cord. By 2019, that number nearly doubled — about 29 million have cut the cord, and it’s expected to rise further. By 2023, the number of cutters is expected to rise to 41 million. And by as soon as 2022, 22 % of Internet videos and 62% of TVs will be 4K, which means that not only is there more to watch, but we’ll be doing it in higher quality. . .which means one thing for sure: Gigabit Internet will definitely come in handy.

Learn more about how to make the switch to streaming.

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author: Google Fiber Marketing Team

title:

category: product_news

Celebrating MLK in Austin

Google Fiber has supported the Austin Area Heritage Council’s MLK Oratory Competition in Austin, Texas, for the past six years. This extraordinary programs brings students from across the city together to deliver original speeches commemorating Dr. King’s ideals and principles and encourage his legacy of peace and racial equality. This year’s winner, Kennedi Jeffries, a student at Volma Overton Early College Prep, brought that legacy to life during the January 16th event. She was also invited to speak at the annual MLK Community March. Like Kennedi, we believe in fighting for future generations and we’re proud to help amplify Dr. King’s message in Austin. But please don’t take our word for it - you can listen to Kennedi’s entire speech in the video below. Congratulations to all the students who competed in this event!


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Posted by Daniel Lucio, Government & Community Affairs Manager, Austin

 

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author: Daniel Lucio

title: Government & Community Affairs Manager, Austin

category: community_impact

videourl: https://storage.cloud.google.com/fiber/blog/MLK-winner-FINAL.mov

The Night Before Gigmas


Twas the night before Christmas (and Hanukkah and Kwanzaa) in every house,
Not a creature was scrolling on trackpad or mouse.
The router was blinking with lights all in green,
With hope that movies would soon be on multiple screens.
The gamers and streamers were snug in their beds,
While visions of unlimited data ran through their heads.

And Google Fiber in 11 cities and Webpass in nine,
Had customer service reps waiting online.
And throughout the Internet on sites far and wide,
New posts, videos, and tweets were populating across the divide. 
And before the calendar rolls to a new decade
There are tons of new multiplayer games to be played.

And gifts of all sizes that use your wifi (phones, computers, and TVs in 4k) 
Want the experience of a gig, and the speed it provides:
Uploads, downloads, an AR sleigh ride
Or something more practical, like video chat
With nary a glitch — how about that?

So before you power down for the rest of the night,
Check your passwords once more and log off every site.
Google Fiber wishes you some much needed holiday cheer,
And a wonderful, very connected, and truly fast new year!



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category: product_news

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All in on a Gig

When we set out to change the Internet, we did so focused on one very core concept: speed. We were tired of settling for subpar speeds, delivered over out-of-date networks that weren’t keeping up with the changing technological world.

So we decided to do something different. We started building fiber networks, from scratch, that allowed customers to access some of the first residential gigabit speeds in the United States.

We were obsessed. Some said we were foolish. (Though we prefer ahead of our time.)

Who needs a gigabit (1,000 mbps), they asked, when the average U.S. Internet speed at the time was crawling in single digits for both uploads and downloads?

Now, seven years later, we’ve seen a huge shift, not only in Internet speeds, but also in how we use the Internet. Customers have caught on to our early vision, and other Internet service providers have tried to catch up. With increasingly connected homes and ever-improving technologies, speed is more important than any time in our history — and becoming more important every day. And with our fiber networks, we’re uniquely positioned to deliver it.

So, starting today, we’re recommitting to our roots. We’re going all in on a gig, just like we did all those years ago. We will no longer offer a 100 mbps plan to new customers.

We are excited to turn our attention back to our gig service, still offered for $70/month — the exact same price it cost back in 2012 when we first launched. Backed by the power of a gig, our customers are able to fully enjoy the endless opportunities the Internet presents.

And even if you don’t think you need a gig now, we think you will in the very near future: Internet usage in U.S. households is growing exponentially. With a gig, we’ll give you plenty of room to grow.

Of course, we know that much of that growth is coming from the number of connected devices in your home, doubling every year, and so many more activities, like gaming and sharing and watching videos online. Streaming, or “over the top” TV viewing, requires bandwidth. A lot of it.

As we continue to look for new ways for Fiber customers to harness gigabit speeds, we’re excited to announce a new partnership that allows you to do just that: starting tomorrow, Fiber customers can sign up for YouTube TV at the same time they sign up for Google Fiber.

When you pair Google Fiber with your YouTube TV service, you have the best of both worlds: watch 70+ channels of live sports, breaking news, and must-see shows and movies on all of your devices. Record your favorite shows with free unlimited DVR space, and get six individual accounts for the home.

And because we’re Google Fiber, you won’t have any data caps to interrupt even the most impressive binge-watching session. And with the power of a gig, you’re able to use all your connected devices at home at the same time.

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author:
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category: product_news