Author Archives: Alex King

Google Wifi’s Network Check now tests multiple device connections

Wi-Fi is a necessity for tons of connected devices in our homes. And when it isn’t working the way you expect, it can be a bit of a black box to troubleshoot. Google Wifi’s Network Check technology has always let you measure the speed of your internet connection and the quality of the network connection between your Google Wifi access points (if you have more than one). But what about that new smart TV in the bedroom that’s constantly buffering? Or your outdoor security camera with a flaky connection?

Starting today, we’re rolling out a new feature to Google Wifi that lets you measure how each individual device is performing on your Wi-Fi network. Knowing Wi-Fi coverage is poor in an area of your home can help you pinpoint the exact bottleneck when you notice a connectivity slowdown. Then, you’ll know to move your Google Wifi point closer to that device or even move the device itself for a stronger connection.

Network Check update

In the past month alone, we saw an average of 18 connected devices on each Google Wifi network, globally. With so many devices on your network, we want to make sure you have a way to know each device has the best connection possible, and that your home Wi-Fi is doing its job.

This update to our Network Check technology will be available in the coming weeks to all Google Wifi users around the world—just open the Google Wifi app to get started. Dead zones be gone!

Hassle-free Wi-Fi with Network Assist

Wi-Fi has become an essential part of daily home life, and yet, for something that’s so critical, Wi-Fi is often forgotten. That is, until it stops working. We’ve all experienced a spinning buffering wheel when trying to stream a movie, or a room that just never quite seems to have a strong signal. And when something goes wrong, most of us are at a loss for how to fix it, crossing our fingers in hopes that turning the router off, then on again is the solution.

You shouldn’t have to be a network engineer to have good, reliable Wi-Fi at home, which is why we built Google Wifi, available for sale today at retailers like the Google Store, Amazon, Best Buy and Walmart.

One of the ways Google Wifi is different from your traditional router is its Network Assist technology. Network Assist is based on Google intelligence that manages all the complexities of Wi-Fi behind the scenes to make sure you always have the best connection possible. Network Assist helps keep your Google Wifi system running smoothly in three key ways:

Keeps your Wi-Fi network at peak performance

Most routers scan the environment for a clear channel when they are powered on, and never again (until you restart it, which is why it’s so common that “unplugging” seems to be the fix). Over time, Wi-Fi channels can get congested, slowing channel speeds to a crawl. But now, Google Wifi solves the congestion issue by performing a scan of the wireless spectrum every five minutes. Network Assist uses these results to build a predictive model to determine the best channel for your Wi-Fi to make sure you’re always on the clearest channel, which means less congestion and faster speeds.

To ensure you always have strong coverage throughout your home, Network Assist continuously monitors the connection between all your Google Wifi points to make sure they have good signal with each other. It also conducts regular speed tests in the background, so you can review your history to see what speeds you’re getting from your internet service provider.

Finds the best connection for your devices

Through Network Assist, you'll always get the best Wi-Fi connectivity possible, but we take it a step further to make sure that each individual device always has the best connection.

Your devices (like laptops, smartphones, connected light bulbs) connect to Wi-Fi using one of two bands: 2.4GHz or 5GHz. The 2.4GHz band has slower speeds but a longer range, while 5GHz is faster but with shorter range. Network Assist helps your devices connect to the best band, based on the device and its location relative to Wifi points to make sure you always have a strong, reliable Wi-Fi signal.

Devices are getting smaller and more mobile — they move around with us. So Network Assist makes sure your devices seamlessly transition between Wifi points in your home as you move from room to room, so that you don’t get any drops in signal. Network Assist transitions you, while ensuring you continue to have a solid connection, so you can walk throughout the house on a video call.

Keeps you in the know

Traditional routers communicate through blinking lights, but Network Assist tells you about any issues in human language, right in the Google Wifi app. For example, it can let you know if you would get faster speeds by moving one of your Google Wifi points to another location in your home, or sends you a notification if you’ve lost connection to your Internet Service Provider (ISP). Getting these insights and real-time optimizations is as simple as opening up your Google Wifi app.
network assist gif

Wi-Fi should be easy to set up, provide great coverage for your entire house, and do all the heavy lifting for you. We built Google Wifi to answer those needs and more, and hope it improves your Wi-Fi experience at home.