Author Archives: Mark Valkenburgh

So You Weren’t An Early Adopter: How to Kick Start Social with Google+

Join social media power influencer +Lynette Young for a look at ways your business can kick start its presence on Google+ in a Learn with Google Hangout on August 23rd at 1pm EDT/10am PDT. RSVP for the Hangout on our Google+ Event page.




Companies big and small are using social media to interact with customers and build digital brands. Even if your business wasn’t an early adopter of social, Lynette will guide you through ways to kick start this channel with Google+. In this hangout, she’ll talk through examples of businesses using hangouts, pages and unique content to grow their audience. As a Learn with Google program, you’ll also hear lots of tips and strategies you can use to build a community from scratch on Google+.  

Lynette Young is a digital media specialist helping entrepreneurs and businesses put social ideas into action. She is the founder of Women of Google+ and CEO of Purple Stripe Productions. Kari Clark of the Google+ Marketing team will moderate the conversation with Lynette and other social media specialists including:

We hope you can join us to begin using Google+ for your business. If you have a question for the panel, leave your questions as a comment on our Google+ Event.

To get yourself geared up for the hangout, check out the two newest Google+ business case studies. Toyota Global has been engaging its Google+ community with content of the latest car models and a hangout with a Toyota engineer. By incorporating Google+ badges on its website and YouTube channel, the car manufacturer has grown to over one million followers. In the education space, ES Corporation is teaching English lessons in hangouts. Using social extensions, the business also saw a 46% increase in click-through rate on search ads.

Posted by Lindsay Rumer, Google+ for Business

Source: CPG Blog


New Learn with Google Webinars Help Make the Web Work for You

It’s almost back-to-school time, but students aren’t the only ones who are getting geared up to learn. Today, we’re announcing our next series of Learn with Google webinars, which will arm you with the tools you need to get the most out of Google’s advertising products and solutions. Over the next couple of months, 12 webinars will teach you tips and how-to’s to help make the web work for your business.

Check out the full schedule below:

  • Aug 23 at 10am PDT How to Kick Start Social with Google+ (Hangout on Air)
  • Aug 28 at 10am PDT Optimizing your Video Ad Campaigns
  • Aug 29 at 10am PDT Google+: Enhancing Marketing and Making Social Accountable
  • Sept 5 at 10am PDT Go Bigger, Faster with AdWords Editor
  • Sept 6 at 10am PDT Making the Most of Recent AdWords Updates
  • Sept 12 at 10am PDT Driving Cost-Effective App Downloads with AdWords
  • Sept 13 at 10am PDT Go Bigger, Faster with AdWords Scripts
  • Sept 18 at 10am PDT Better Together: Combining Targeting Strategies in Display
  • Sept 19 at 10am PDT The Importance of Search Advertising
  • Sept 20 at 10am PDT Measuring the Impact of Online Advertising on Offline Sales
  • Sept 26 at 10am  PDT GoMo: Mobilize your Site and Maximize your Advertising
  • Sept 27 at 10am PDT Optimizing Display Campaigns: Tips, Tricks, & Tools

Visit our webinar page to register for any of the sessions and to access past webinars on-demand. We’ll be adding new webinars as they’re scheduled, so check back regularly for updates. You can also stay up-to-date on the schedule by adding our Learn with Google Webinar calendar to your own Google calendar to automatically see upcoming webinars.

Whether your goal is to engage the right customers in the moments that matter, make better decisions, or go bigger, faster, we hope that you’ll use these best practices and how-to’s to maximize the impact of digital and grow your business. We’re looking forward to having you in class at an upcoming Learn with Google webinar!


Erin Green, Marketing Coordinator

Source: CPG Blog


Google and GroupM Next Launch SPARK Education Series


Today we’re kicking off a partnership with GroupM Next, the innovation unit of GroupM, called Spark, a series of custom, co-programmed events focused on delivering unique education and innovation experiences for  brands – specifically, clients of GroupM media agencies. We created this initiative together to cultivate education and dialogue for verticals that are under-represented in the broader digital media space in terms of data, research and opportunity. This partnership is the first of its kind for both Google and GroupM, in that it’s a series dedicated to client-focused education and is designed to address topics that directly impact brand opportunity and performance.

The first event, Spark: CPG, is taking place this afternoon in New York with nine leading CPG companies in attendance. In addition to discussions led by Google and GroupM Next execs, Kantar, Buzzfeed and Amazon are joining us as we, collectively as marketers, share insights, research and digital opportunities brands in the consumer packaged goods category can take advantage of.

A quick rundown of discussions on the docket at Spark: CPG in the context of marketing for CPG brands includes:
»      Making the web work for CPG brands – our take on how the consumer, and world around us, has changed
»      The digital enhanced path, exploring the ever-changing connection between consumers and brands and opportunities that exist through understanding new consumer behaviors and the role of technology
»      Marketing and messaging innovation across multiple screens
»      The power of video and building brands with the power of sight, sound and motion
»      Developing ‘content gifts’ in the social world and capturing opportunities by engaging your brand’s super sharers
»      How mobile commerce can connect shoppers to the places and CPG products they love
»      Fostering fluid innovation across marketing and process to enable agencies and brands to meet the pace of change in consumer dynamics and technology

In most cases, Spark will provide brands with insights and education they wouldn’t have access to elsewhere. Additionally, through ongoing collaboration between our companies, GroupM agencies and clients, we’ll identify areas of interest and need for brands across digital media, and foster opportunities as they emerge.

Source: CPG Blog


Announcing the next series of Learn with Google webinars

Earlier this year, we introduced the Learn with Google webinar program, and we were delighted to see thousands of you show up to learn about a variety of Google advertising products and solutions. Today, we’re happy to announce the continuation of our series with 10 new webinars over the next few months. During each webinar we’ll share tips and how-to’s to help make the web work for your business.

Check out our upcoming live webinars below:

  • May 23 at 10am PDT: Getting Started with Google Analytics
  • May 24 at 9am PDT: Building Blocks of Digital Attribution
  • May 31 at 10am PDT: Introduction to TrueView for YouTube
  • June 5 at 10am PDT: GoMo: Mobilize your Site with Quick and Easy New Tools
  • June 6 at 10am PDT: Our Mobile Planet: Understanding U.S. Smartphone Consumers
  • June 7 at 10am PDT: Introducing Mobile Apps Inventory in AdWords
  • June 12 at 10am PDT: Get Local with ZIP Code Targeting to Increase Sales/Leads
  • June 14 at 10am PDT: Search Optimization: Tips, Tricks, and Tools
  • June 19 at 10am PDT: Bringing the Power and Control of Search to Display
  • July 10 at 10am PDT: Account Management Tools for Large Advertisers and Agencies

Visit our webinar page to register for any of the sessions and to access past webinars on-demand. We’ll be adding new webinars as they’re scheduled, so check back regularly for updates. You can also stay up-to-date on the schedule by downloading our Learn with Google Webinar calendar to automatically see upcoming webinars in your Google Calendar.

Whether your goal is to engage the right customers in the moments that matter, make better decisions, or go bigger, faster, we hope that you’ll use these best practices and how-to’s to maximize the impact of digital and grow your business. We’re looking forward to having you at an upcoming Learn with Google webinar!



Erin Green, Marketing Coordinator

Source: CPG Blog


Get Local with AdWords


Get organized this spring with new location features in AdWords and share your stories

Over the past 30 years, California Closet Company has grown from the brainchild of a college student organizing his dorm room closet to a successful business with more than 77 franchise locations. To reach customers across the U.S. and internationally, the company centered their digital marketing strategy on creating locally relevant campaigns.

It’s no surprise that local campaigns are a focus for many businesses--from finding directions to looking up a phone number, more people are going online to find local information. In fact, more than 20% of searches on Google are related to location, and people often act quickly on local searches. Research shows that using smartphones, 88% of people who search for local information take action within a day.

To help you organize your local ad campaigns this spring, we’re introducing three new features in AdWords to help you create ads that are more relevant to local customers.

Target customers by zip code
If you customize your direct mail, outdoor ads, or newspaper ads at a postal code level, you now can easily do the same in AdWords in the US. We are introducing the ability to target more than 30,000 US ZIP Codes with your AdWords campaigns.

You will be able to add up to 1,000 postal codes at a time to your search ad campaigns with AdWords Location Targeting. Plus, you can get feedback on the performance of your local campaigns by viewing campaign performance statistics at the postal code level.

"Location targeting within AdWords helped us double lead volume and cut the cost to acquire new customers in half,” said Lois Erbay, Director of Marketing, California Closet Company. “We plan on building on that success by using ZIP Code targeting to create even more locally relevant campaigns for our customers.”


More locally relevant ads in less time
To help you easily create a custom ad title, text, display URL, and/or destination URL for all of your locations at scale, we’ve developed location insertion for location extensions. You’ll no longer need to create multiple ads for multiple locations--this new feature automatically inserts the city, phone number, or zip code of your local business into your ad text.

For example, if your ad text says: “Find a {lb.city:Local} Store or Shop Online,” a user viewing your ad in Chicago would see: “Find a Chicago Store or Shop Online.” This new feature cuts out all the work to building out ad text featuring local information for all your locations.

Ad with location insertion in the text and display URL

“We’ve had amazing success manually customizing our creative with local information for our top markets, which shows us that customers want locally-relevant results when it comes to a service like storage,” said Chris Laczi, Advertising Director, Uncle Bob's Self Storage. “That’s why we’re very excited about location insertion. It will simplify the task of creating locally customized ads for our 400+ locations, and we expect it will greatly enhance conversion rate of our ads.”

You must have location extensions set up and running in order to enable location insertion. Location insertion will work even if your location extensions don’t show because of other extensions. We detect location based on where your customer is physically located or by the geographic locations she may have shown interest in.


Better clarity and control
When we launched advanced location targeting in March 2011, we provided you with more control over how you geographically target your ads. Based on advertiser feedback, we’re implementing four additional enhancements that will make location targeting options clearer and more powerful. Read more about these enhancements in the Help Center and in this blog post.

There is significant opportunity for businesses to reach local customers online and win moments that matter by delivering the right ad in the right context. Stay tuned for more information on how ZIP Code targeting can help you grow your business.

We want to hear from you about your success in getting local with AdWords--share your story here and we might reach out to you to participate in our upcoming blog posts.

Posted by Richard Holden, Product Management Director

Source: CPG Blog


More clarity and control with location targeting improvements

When we launched advanced location targeting in March 2011, we provided you with more control over how you geographically target your ads. Based on advertiser feedback, we’re implementing four additional enhancements that will make location targeting options clearer and more powerful. Here’s an overview of what’s changing.

Location targeting is now easier to understand.

First, we’ve reworded the options to help make them clearer. Here is what the options for advanced location targeting used to look like:


Here is what we’re unveiling today:


Show ads to people in a physical location, without exception.
Previously, if you had selected “Target using physical location,” your ad would show to people in your targeted location as long as they were not searching for something related to a different location. Now, when you select “People in my targeted location,” your ad shows to people in your targeted location, without exception.

Let’s say you are an airline using physical location targeting to reach customers in Atlanta, GA looking to fly to Hawaii. You have the keyword “flights to hawaii” in your ad group. Previously, your ad wouldn’t appear for any prospective customers in Atlanta that were searching for “flights to hawaii” because the search term indicated that they were interested in Hawaii. With the new setting “People in my targeted location,” the airline can now reach the customers in Atlanta searching for “flights to hawaii.”

This enhancement has been beneficial in increasing VEGAS.com’s ability to target offers to users based on where they are located at the time of the search. “As a leading destination travel site, our goal is to send the right message to a user as they plan their travel well ahead of time from their home market. Advanced Location Targeting has given us that ability,” said Dan Hippler, Vice-President of Marketing, Vegas.com.

Greater control over location targeting on the Display Network
Previously, the only location targeting signal applicable to ads on the Google Display Network was the likely physical location of the user. Now, both the location extracted from the content of the page and the likely physical location can be used, making advanced location targeting applicable for the Display Network for the first time. The default setting is to show to people “in” or “viewing pages about” your targeted location, but you can edit this option at any time.

Let’s say a customer in Atlanta is planning a trip to Hawaii and she’s looking at websites about fun things to do in Hawaii. A coffee plantation tour service from Hawaii would like to show ads about its offers to such a user. Similarly, an airline would like to advertise flight services to this user. The new targeting enhancements give the tour service and airline such capabilities, as both an ad targeted to Hawaii for a coffee plantation tour and an ad targeted to Atlanta for flights from Atlanta may now both show on the same page.

There are several situations in which we will not use location to target an ad. For example, a user reading about news in Hawaii may not be interested in “Hawaii tours”. For this reason, we currently only consider the location signal on a limited set of pages when we believe it may be useful. You can gain insight into the sites on which your ads are showing on the placement report, and into the locations on the geographic report.

Note that all campaigns targeting the Display Network will automatically be opted into the default option, which is to reach people in, searching for, or viewing pages about your targeted location. If you wish to exclude campaign traffic from people viewing pages about your location, you can choose “People in my targeted location” in advanced location options.

More easily avoid getting impressions for excluded areas
We have also changed the advanced location exclusion methods. Previously, the less restrictive option, “Exclude by physical location only,” was the default. Based on feedback from advertisers, we have re-worded the exclusion options and made the more restrictive option, “People in, searching for, or viewing pages about my excluded location,” the default. This way you avoid getting impressions for excluded areas regardless of whether your customers are located or interested in those areas.

What it looked like before:


What we’re launching today:


For example, now by default excluding Chicago means your ad won’t show for customers in Chicago or those outside Chicago who included “Chicago” in their searches.

This change will only impact newly created campaigns and will not affect existing campaigns.

Remember, advanced location targeting may limit the exposure of your ads, so it isn’t suited for all advertising goals.

To find out more about advanced location targeting or to change your settings, visit our help center. If you use AdWords Editor, details on how these changes will impact you can be found in the AdWords Editor help center.

Posted by Smita Hashim, Group Product Manager Local Ads

Source: CPG Blog


Google Ads – now on Google+

When we launched Google+ Pages last November, we aimed to provide you with a way to post updates and news about your business, have engaging conversations with customers, and send tailored messages to specific groups of people.

We’re now excited to share that Google Ads will be joining Google+ Pages to provide you, our advertising partners, with the latest Google advertising product news, training, tips and Hangouts that can help make the web work for you. We hope it will become a useful resource for growing your business, reaching customers in the moments that matter, and making smarter decisions.


Here’s a quick peek at what you can expect from the Google Ads page on Google+:
  • Stay ahead of the curve with the latest launches and updates for Google's advertising solutions, including search, display, mobile, social, YouTube and Google Analytics
  • Receive how-to information, best practices, and recommendations
  • Learn about upcoming trainings and events
  • Attend Hangouts with product experts
Add Google Ads to your circles here. We look forward to connecting with you on Google+.

Posted by: Christina Park and Katie Miller, Ads Product Marketing

Source: CPG Blog


Learn with Google Webinar Program

At Google, one of our goals is to help make the web work for your business. Today we’re introducing the Learn with Google webinar program that does just that, by sharing best practices and tips across a variety of products, including search ads, mobile ads, display ads, YouTube and Google Analytics.

We’re kicking off the program with eight live webinars in March:
  • March 13 at 10am PDT: 5 Tips to Start Marketing your Business with Video
  • March 14 at 10am PDT: Introduction to the Google Display Network
  • March 15 at 10am PDT: GoMo: Mobilize your Site and Maximize your Advertising
  • March 20 at 10am PDT: Understanding Mobile Ads Across Marketing Objectives
  • March 21 at 10am PDT: Reaching Your Goals with Google Analytics
  • March 22 at 10am PDT: GoMo for Publishers
  • March 27 at 10am PDT: Manage Large AdWords Campaigns with Less Effort
  • March 28 at 10am PDT: 3 Tips to Get More out of your Video Advertising Campaigns
Check out our new webinar page to register for any of the sessions or to access on-demand webinars. We’ll be adding new webinars as they’re scheduled, so check back regularly for updates. You can also stay up-to-date on the schedule by downloading our Learn with Google Webinar calendar to automatically see upcoming webinars in your Google Calendar.

Whether your goal is to engage the right customers at the right time, make better decisions faster, or get the most from your marketing dollars, we hope that you’ll use these tips and how-to’s to maximize the impact of digital and grow your business. We’re looking forward to having you join us!

Erica Tsai, Product Marketing Manager

Source: CPG Blog


Google@SXSW: A taste of the Googleplex, in Austin

Part of what makes Google such a fun place to work is that there’s always something going on: diverse talks, lunchtime concerts, impromptu game tournaments, you name it—all wrapped up with a collective passion for building a better web. So when we were thinking of what we should do for this year’s SXSW, it was pretty obvious: let’s package up a few of the things that we love about Google and bring them with us to Austin, Texas.

Interactive talks
Our participation kicks off on Friday, March 9, in a fireside chat where senior vice president Vic Gundotra will discuss the future of the Google+ project with Guy Kawasaki. We also have Googlers speaking on more than 25 panels, covering topics as varied as the design of Google and YouTube, changing the world through hacking and WebGL’s impact on the web.

Google Village
On March 10-11 we’ll open up the Google Village. We’re taking over Rainey Street (just a few steps away from the Austin Convention Center), setting up shop in four houses and packing them full of demos, drinks, talks and, of course, live music. Here’s what you can expect at each of the houses:

  • Android House: We’re showcasing the latest and greatest from Android, including phones and tablets running Android 4.0, live music on the backyard stage, and a look at cool entertainment for your device.
  • Google Maps House: Interested in enhancing Google Maps with biking directions or updating the business information in your local neighborhood? We'll show you how, plus many other ways you can add more map data to the places you know and love.
  • Developer House: Participate in code labs and spend a day with the team building LEGO race bots controlled by Android, leading up to the ultimate rumble Sunday evening. Learn more on the Developers Blog.
  • Discovery House: Find out more about our latest creative and advertising products, and see how Google can help you expand your business—or maybe start one.

Live from the Lot
There’s no place like Austin for live music, and on March 15-16 Google Musicand YouTube Presents will host Live from the Lot, two days of concerts atop a downtown parking garage. We’ll have performances by The Shins, Gossip, The Ting Tings and Heartless Bastards, to name a few. If you can't make it in person, tune in online for a full live stream of both days’ shows atyoutube.com/presents.

Plus, artists officially showcasing at SXSW can also stop by our artist lounge atLive from the Lot to relax and recharge with food, laundry machines, massages and more.

Get more details about our plans for SXSW on our website. The trucks just finished packing up the last Android statue, and we’re all ready to go. It’s Austin or bust—hope to see you there!

Source: CPG Blog