Password recovery for super admins and a new interface for security settings

What’s changing

We’re making it easier for super admins to recover their own passwords, as well as updating the look of some basic security settings in the Admin console.

Going forward, super admins who enable “Super admin account recovery” at Admin console > Security > Account recovery can recover their own accounts by clicking the “Forgot password?” link on the sign-in page (provided they’ve added recovery options to their accounts).

Super admin account recovery setting in the Admin console

In addition, we’re starting to gradually migrate your other security settings to a more streamlined, card-based interface. These changes will take place slowly over time, and most will have no impact on the configuration of your settings themselves. If any updates require changes to your workflows, we’ll let you know on the G Suite Updates blog and/or via email.

Who’s impacted

Admins

Why you’d use it

Previously, super admins in many organizations who were locked out of their accounts had to contact another super admin or Google Support to recover their password. This new setting makes it much easier for super admins to get back into their accounts and back to work.

Getting started

Admins: For most current and all new customers, the Super admin account recovery feature will be OFF by default and can be enabled at the domain, OU, or group level. If you’re an existing customer with fewer than three super admins or 500 users, however, the setting will be ON by default, to match previous behavior. Visit the Help Center to learn more about turning Super admin account recovery on or off for your organization.

Rollout pace


  • Rapid Release domains: Extended rollout (potentially longer than 15 days for feature visibility)] starting on January 13, 2020
  • Scheduled Release domains: Extended rollout (potentially longer than 15 days for feature visibility)] starting on January 13, 2020

Availability


  • Available to all G Suite customers

Resources