Upgrade to the newest version of the Google Chat app

Quick launch summary

Last year, we introduced the new Google Chat Progressive Web Application (PWA), which provides a fast, reliable, and engaging way to use Chat on any desktop device with the Google Chrome web browser. We’ve recently released a new version of this app.

While most users have already been automatically upgraded to the new app, a small number of users are still on the older Chat PWA version and will see an in-app banner nudging them to upgrade by visiting chat.google.com.

PWA banner
Banner to upgrade to the newest version of the Chat PWA


The banner will read “You are using an old version of Chat. You need to uninstall this old version first, then visit www.chat.google.com to install the new version.”

Beginning September 27, 2021, users who have not yet upgraded will no longer be able to use their previously installed Chat app. Instead, they’ll see a screen directing them to upgrade to the new version of Google Chat.

Screen telling users the old PWA is no longer available
Screen users will see when the old PWA version is no longer available


If users already have the new version of the app available but are still using the old app, they will simply see a screen asking them to uninstall this old version.

Screen shown to users who have installed the new PWA version but try to access the old version once it is no longer available
Screen shown to users that already have the new app, when the old PWA version is no longer available

Getting started


Rollout pace

Availability

  • Available to all Google Workspace customers, as well as G Suite Basic and Business customers

Resources