Quick launch summary
Last year, we introduced the new Google Chat Progressive Web Application (PWA), which provides a fast, reliable, and engaging way to use Chat on any desktop device with the Google Chrome web browser. We’ve recently released a new version of this app.
While most users have already been automatically upgraded to the new app, a small number of users are still on the older Chat PWA version and will see an in-app banner nudging them to upgrade by visiting chat.google.com.
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| Banner to upgrade to the newest version of the Chat PWA |
The banner will read “You are using an old version of Chat. You need to uninstall this old version first, then visit www.chat.google.com to install the new version.”
Beginning September 27, 2021, users who have not yet upgraded will no longer be able to use their previously installed Chat app. Instead, they’ll see a screen directing them to upgrade to the new version of Google Chat.
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| Screen users will see when the old PWA version is no longer available |
If users already have the new version of the app available but are still using the old app, they will simply see a screen asking them to uninstall this old version.
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| Screen shown to users that already have the new app, when the old PWA version is no longer available |
Getting started
- Admins: There is no admin control for this feature. Visit the Help Center to learn more about the PWA.
- End users: Visit the Help Center to learn more about installing the latest Chat PWA version.
Rollout pace
- Rapid Release and Scheduled Release domains: Users of the older Chat PWA version will see this banner appear in their app in the coming weeks until it is shut down beginning September 27, 2021
Availability
- Available to all Google Workspace customers, as well as G Suite Basic and Business customers