One piece of feedback our sales and support teams have heard over the years is that users want to know about urgent issues impacting DoubleClick products as soon as possible.
Accordingly, we are launching the Ads Status Dashboard, a new publicly-accessible tool that allows you to learn about major outages or functionality concerns across DoubleClick products, including DoubleClick Campaign Manager, DoubleClick Studio, DoubleClick Bid Manager, DoubleClick Ad Exchange, DoubleClick Planning, and DDM Reporting. When a major issue impacting large numbers of users is identified, we will post an outage notice in the appropriate row on the Dashboard, then provide updates to the outage notice at a regular interval until the issue is resolved.
We’re hoping this will allow all of our users to get access to crucial information quickly and without friction -- anyone who may be impacted can access the dashboard to check on the status of our products.
We’re looking to add additional products and features to the Dashboard in the coming months, so bookmark it, share it, and return to it often. We hope it saves you time!