When someone emails you asking to schedule a meeting, there's a good chance you're thinking, "Aw ? ." Or, when you get that 17th update on that topic you stopped caring about 10 emails ago, you just wanna say ? . Or maybe your friend just emailed you photos from Vegas, and you get inspired to stand up and ? . Whatever you want to say, emoji can say it better (obvs). So we figured we'd take the deep neural network behind Smart Reply, and make it more sassy.
The result is emoji suggestions in addition to (or instead of) really boring text replies. In our testing, we've also found that emoji do a better job of plumbing the emotional depths of one's soul, so we're optimistic that today's update will encourage more open and honest email conversations.
Looking ahead, Smart Reply will actually get better the more you use it, so you'll be able to strike just the right balance between written responses, and ? ? ? ?.
PS: Smart Reply is only suggesting emoji. We are investigating. Pardon our dust.
PPS: We are happy to report that our deep neural network had quickly learned that when given a choice, you, our users, always pick emoji. Smart Reply adapted so quickly that we thought it was a bug. Thankfully, Smart Reply will continue to show the three most perfect replies, which happen to always be emoji.