The Extended Stable channel has been updated to 144.0.7559.225 for Windows and Mac which will roll out over the coming days/weeks.
The Beta channel is being updated to OS version 16552.42.0 (Browser version 145.0.7632.115) for most ChromeOS devices.
If you find new issues, please let us know one of the following ways:
Visit our ChromeOS communities
General: Chromebook Help Community
Beta Specific: ChromeOS Beta Help Community
Interested in switching channels? Find out how.
We make it easy to connect with real humans
Getting help shouldn't feel like an endless dialing maze. At GFiber, we’ve created plenty of ways to get the answers you need from easy-to-use self-service tools to actual humans. Our Help Center is a great first stop for quick info, and it’s personalized for your city. This way, the answers you get apply to your local network.
When you want to talk to a person, we’ve made that straightforward, too. Whether you prefer calling our support line, sending an email or using live chat, we’re ready when you are. You won't spend your day on hold or waiting on a long chat queue—our typical response time is 30 seconds or less.
Quick technical questions might be perfect for chat, while complex setups might be easier over the phone (in fact, we even use video chats to allow our service agents to diagnose and resolve issues quickly). The choice is yours, and the quality of service is high no matter how you reach out.
Keeping you up-to-speed, always
Our ultimate goal is to provide internet that’s so reliable you don’t have to think about it - and this goal drives everything from how we build our network to how we communicate with you.
While unexpected outages are rare, they can happen due to severe weather or construction crews hitting a network line. For the unexpected situations, we’ve developed troubleshooting resources that walk you through the steps and keep you updated until you’re back online. If we need to perform maintenance that might affect your connection, we'll do it quickly and during off hours, and let you know in advance so you can plan alternative internet access.
We know that when your internet is down even for a short time, it’s very frustrating. That’s why we aim to respond as quickly as possible to get you back online
Don’t take our word for it — GFiber’s outstanding third-party reviews speak for themselves
The recognition confirms what our customers already know: putting people first leads to excellence, and that’s a result that experts notice. Here are a few we’re especially proud of:
Highspeedinternet.com named GFiber the "Best Overall Provider 2025"
Cabletv.com honored us with several 2026 Home Internet Customer Satisfaction Awards, including "Best of the Best," "Best Bang for Your Buck," and "Best Customer Service Experience"
Reviews.org named GFiber "Best Internet Provider" and "Best Internet for Gaming"
These awards matter because they’re based on real-world criteria like network performance, value, and the true experience of customers.
GFiber is raising the industry standard with every customer conversation
Every time you talk to us, it reflects our commitment to making internet service better. Instead of accepting long wait times or "good enough" support as the industry norm, we’re showing what’s possible when the customer experience is actually our top priority.
We’re constantly investing in training and tech to make sure that getting help is, well, helpful. When you choose GFiber, you’re choosing a team that measures success by how quickly we improve your digital life.
With so many high-speed internet providers out there, it can be tough to know which one is the right fit. The quality of your personal experience usually depends on a few key things. That’s why it’s important to find a provider that understands how internet shapes your daily life and builds their service around your reality.
Here are five factors that set GFiber apart and make us the right choice for your home or business, specifically tailored to your internet needs.
GFiber was built to provide a better internet experience
Internet providers tend to have a bad reputation for hidden fees, poor customer service, and unexpected price hikes. GFiber changes all of that.
Unlike traditional providers that evolved from phone or cable companies and use a lot of the same pricing shenanigans, GFiber reimagines what internet service could be. Every decision we make centers on delivering an experience that's genuinely different—and better—than what you've come to expect from your internet company. From developing breakthrough speeds to rethinking customer support, our approach focuses on building the kind of internet we'd want to use ourselves.
This philosophy drives us to deliver fast, reliable, and competitively priced internet access through cutting-edge technology. We're building infrastructure and service models designed for how you actually live and work today, rather than making incremental improvements on traditional systems.
GFiber products: Designed for your lifestyle
Your internet service should reflect how you actually use it. Speed claims often focus on download numbers, but real-world performance depends on much more. Our Lifestyle Internet Products are a commitment to symmetrical fiber service so that your upload speeds match your downloads—which is crucial for video calls, cloud backups, sharing content, and working from home.
Third-party data from Ookla shows the difference. Our customers experience upload speeds that are 684% faster than the national average. Beyond raw speed, we maintain latency that's 41% better than typical US-based internet service, creating noticeably more responsive performance whether you’re gaming competitively, joining video meetings, or just browsing.
These improvements come from years of working on network caching and traffic management. Those technical details significantly impact your daily experience. As a team, we focus on these metrics because they show how our network performs under real conditions, not just in ideal testing scenarios.
GFiber brings future-ready internet to life
For years, there's been a frustrating gap in multi-gig internet service. Providers could deliver incredible speeds to your home, but once that signal hit your router, wireless technology couldn't keep pace. You'd have to have Ethernet cables running through your walls to actually use those speeds.
That limitation is now behind us. Our Wi-Fi 7 router represents a genuine technological leap, delivering wireless performance that finally delivers speeds previously only achieved via wired service.This advanced router comes included with our Home 3 Gig and Edge 8 Gig products at no additional charge, even though similar premium mesh systems can cost a small fortune (in some cases up to $1,699).
For the first time, customers can achieve over 3 gigabits per second wirelessly—a breakthrough that makes our service truly future-ready. This investment anticipates the massive growth in AI, immersive video, and other bandwidth-heavy tech that will define how we use the internet in the coming years.
Our award-winning customer service is always here to support you
Customer service has often been a pain point with traditional ISPs. GFiber’s approach starts with building internet that’s reliable enough that you won’t have to worry about your connection. We proudly maintain 99.9% network uptime.* When you do need a hand, our average hold time is just 9 seconds,** and we’re available around the clock.
In addition, GFiber is the most-awarded internet in the US for service that people love.
GFiber is the 3x Winner J.D. Power Award #1 in Home Wired Internet Satisfaction in the South.***
Leading third-party reviewer CNET rated GFiber "Best High-Speed ISP of 2025 (National),” saying, “There's arguably no better multi-gig provider.”****
GFiber is a 4x PCMag Reader's Choice Award Winner, adding in their 2025 results, “GFiber is the gold standard in US broadband internet service.”*****
HighSpeedInternet.com rated GFiber as 2024 and 2025's Best Overall internet provider in the US.******
These recognitions reflect our broader commitment to raising the bar for the entire industry. To hear from real GFiber customers who love—“not like,” but “LOVE”—their experience, see this video.
Nationally recognized. Locally loved.
GFiber operates as both a local community member and a growing national provider. In our communities, we keep expanding coverage and pushing what’s possible. In newer markets, we bring proven infrastructure and service standards that show our commitment to innovation.
Our commitment to communities goes deeper than great service. We’re working with local partners to help close the digital divide, because everyone deserves fast, reliable internet access.
Our Gigabit Communities: We’ve partnered with local organizations to provide free internet access for residents in public housing.
The Digital Inclusion Fellowship: Sponsored by GFiber, this program helps community organizations build and sustain vibrant digital literacy programs in our cities.
Community Connections: We connect local non-profits with fast, reliable internet at no charge, giving the people they serve a place to get connected.
Check out our Community Impact page to learn more about our work to close the digital divide.
Choosing an internet provider today means choosing a long-term technology partner. GFiber delivers breakthrough tech, performance-focused service, and genuine support. The result is internet built for how you live and work, today and tomorrow.
Learn more about Lyria 3, Google DeepMind’s newest generative AI that can help you create your own tunes.
Learn more about Lyria 3, Google DeepMind’s newest generative AI that can help you create your own tunes.
Learn about Google’s partnership to bring AI skills to every classroom with free training for 6 million U.S. educators.
A look around the world of open source
We're preparing for a busy conference season, with events like SCALE 23x and KubeCon + CloudNativeCon Europe on the horizon. A core part of our mission is "learning and sharing what we learn" so that our communities can continue to thrive together. Conferences are a great place to fulfill that mission.
This week, we're highlighting a few "Open Source Reads" that tackle some of the biggest questions facing our ecosystem today—from the complex ethics of AI-generated content to the global impact of open AI models. We hope these links provide valuable context as we work together to sustain the critical infrastructure we all rely on.
Which of these stories will you be chatting about at your next meetup or conference? Let us know! Share with us on our @GoogleOSS X account or our @opensource.google Bluesky account.
The ChromeOS Dev channel is being updated to OS version 16581.13.0 (Browser version 146.0.7680.17) for most ChromeOS devices.
Visit our ChromeOS communities
General: Chromebook Help Community
Beta Specific: ChromeOS Beta Help Community
Interested in switching channels? Find out how.
Luis Menezes
Google ChromeOS