GFiber products deliver long-term value through advanced infrastructure and hardware

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GFiber delivers the best long-term value by providing service built on a 100% fiber-optic network and high-performance Wi-Fi hardware at no extra cost. Our infrastructure is engineered for today's data demands and whatever comes next.

What is 100% fiber optic internet?

Fiber optic cables transmit data as light signals through flexible strands of ultra-pure silica glass. Unlike traditional cable internet that often relies on copper wires, fiber optic cables carry high data rates over long distances with minimal interference.

In practical terms, a fiber network handles the load from more devices, streaming, and uploads without degrading. 

High-performance hardware included

GFiber provides reliable hardware at no additional cost, including Wi-Fi 7 or Wi-Fi 6E routers and mesh extenders to ensure total home coverage depending on your product and service area. Your setup may include:

  • GFiber Wi-Fi 7 or Wi-Fi 6E Router: Advanced routers designed to support all your devices.

  • Mesh Extenders: Up to two extenders are included with multi-gig products to provide up to 5,000 sq ft of coverage.

  • Internet Battery Backup: Included with Edge 8 Gig to provide up to 2 hours of power during a typical blackout.*

  • Fiber Jack: The wall-mounted entry point where fiber enters your home.

Wi-Fi 7: Next-generation wireless performance

The GFiber Wi-Fi 7 Router is the best hardware for high-bandwidth households because it utilizes Multi-Link Operation (MLO), which acts as an intelligent traffic controller. While older Wi-Fi standards only communicate using one band at a time, MLO allows the router and mesh extenders to use multiple bands simultaneously.

This results in a more stable connection and enables wireless speeds up to 3.4 gigabits per second across the home. That’s up to 4x faster than Wi-Fi 6. Whether you’re gaming or video conferencing, Wi-Fi 7 provides smarter traffic management to keep a near-zero lag time, even with a house full of devices online.

Learn more about GFiber's routers: https://fiber.google.com/wifi/ 

Innovation through GFiber Labs

GFiber Labs is dedicated to defining what’s next in internet by researching and testing innovations to bring customers the next-generation of internet service. It brings together teams across the organization to make sure our infrastructure scales to meet the challenges of how we will use the internet in the years to come. For example, one current topic we’re exploring under GFiber Labs is what’s next in multi-gig speeds, including 50 Gig, 100 Gig, and beyond.

Learn more about GFiber Labs: https://gfiber.com/gfiber-labs/

How do these efforts help GFiber deliver long-term value? 

While GFiber Labs looks toward the future, you’ll feel the results today in a faster, more reliable connection. This commitment to improvement is why GFiber is valuable for the long haul. We deliver long-term value through our fiber optic network designed to handle growing data demands, high-quality hardware, and ongoing work with GFiber Labs to keep improving how your internet works. 


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Disclaimers

[Wi-Fi 7 included] Customers canceling service will have to pay a replacement fee (including any applicable taxes) if they fail to return equipment within 60 days after cancellation. Retail value based on price of a single router. 

*[99.9% Uptime] Conditions Apply. See Uptime Guarantee for Details


[Coverage & stability] Actual internet, Wi-Fi speeds, and Wi-Fi coverage are not guaranteed and can vary based on factors such as home or business size and layout, construction materials, hardware and software limitations, latency, packet loss, etc.


[Battery back up] Provides up to 2 hours of power for your primary point of internet connection during a power outage. Will not power extenders. May not function in a serious or widespread outage that also affects centralized networking facilities. Only available for Home 3 Gig customers ($10/mo) and Edge 8 Gig customers (included). Plans and Reliability Plus features may not be available in all locations. Please check your address at [hyperlink or phone number] to see available speeds and options for your area.


[4x faster] Compared to Wi-Fi 6 according to third-party testing.

How GFiber brings fiber to your community



A fiber network can be the lifeline of a community, giving people access to the kind of high-speed internet that keeps up with work, life, and play. While installing new fiber requires construction in the public right-of-way, we use specific methods to keep community disruption to a minimum. Our approach is all about moving fast, minimizing community disruption, staying in sync with local leaders, and leaving every neighborhood better connected.

GFiber works with local government to get it right for your city

Before a single foot of fiber optics goes in the ground, we work closely with city management to plan a process that meets community standards and local regulations. This means we're on the same page about permitting, traffic management, and safety before construction even starts.

Every city has its own regulations and requirements, along with climate and road conditions. We plan our construction work with these details in mind so we can finish safely and as quickly as possible with minimal disruptions for residents.

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Installing fiber: Every neighborhood is special 

We use a few different ways to get fiber to you, depending on what your area needs. These methods include:

  • Microtrenching: Our most used construction type—low-impact way of cutting narrow, shallow trenches.

  • Horizontal directional drilling: Creating a path under the ground without disturbing the surface.

  • Conventional open trenching: A standard trench open from the surface.

  • Aerial installation: Using existing utility poles.

How we get to you depends on local infrastructure, soil conditions, and existing utilities. We work with your local government to decide which approach is best for the community.

What is microtrenching and why does GFiber use it so often?

Microtrenching is a minimally invasive fiber construction technique that cuts a narrow, shallow channel along the edge of the road. We tuck a protective hollow tube inside the channel, pull the fiber through, and seal it up with specialized filler material.

Compared to conventional trenching, which can be at least eight inches wide and up to four feet deep, a microtrench is usually no wider than two inches and no deeper than two feet.* This means a street that might have taken days to finish can often be done in just hours.**

The benefits of microtrenching for residents

According to the Fiber Broadband Association, microtrenching can cut construction time by about a third compared to traditional methods—and costs about 80% less per linear foot.***

  • Minimal Disruption: You’ll still have easy access to your home, car, and driveway during construction.

  • Speed of Work: We can often mark, cut, and seal a street within a single day.

  • Safety: Research shows microtrenching has a tiny utility strike rate of 0.03 strikes per mile, compared to 13.97 strikes per mile for conventional trenching.****

  • 24/7 Support: GFiber runs a 24/7 hotline during construction to answer any questions you have.

In fact, one community member told us they left for work in the morning with a marked street, and came home to find the job totally finished—trench cut, tube laid, and pavement sealed—all in one day.

What does fiber internet mean for a community?

Independent research from Ookla shows that when GFiber comes to town, internet speeds go up and prices tend to go down across providers. For example, when we expanded into Mesa, Arizona, in 2023, median download speeds for all wired internet service providers in the city jumped by 50% in just one year.***** 

In Salt Lake City, GFiber customers saw 38% higher download speeds, 1,200% faster upload speeds, and 26% lower latency than the top local competitor.******

Our internet products provide symmetrical speeds, which means uploads are just as fast as downloads. This infrastructure investment supports reliable service, with transparent pricing and no data caps. For our premium plans, GFiber is the only provider that backs its 99.9% reliability with an automatic credit guarantee.*******

The impact of fiber expansion in your city

As GFiber expands our network, we focus on the places where better infrastructure is needed most. By using low-impact tools like microtrenching, we deliver high-speed connectivity with minimal fuss. Our goal is to provide a connection that actually handles the demands of modern life through symmetrical speeds and great reliability.

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*******[99.9% Uptime] Conditions Apply. See Uptime Guarantee for details.