gFiber: Consumers’ Favorite Internet

Thumbnail
In 2023, 2024, and 2025 gFiber was awarded #1 in Customer Satisfaction for Residential Wired Internet Service in the South Region by J.D. Power. J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 55 years. For gFiber, this award is a reflection of its commitment to customers. 

With the majority of its customers living in the states that comprise J.D. Powers’ south category (shown in green below), gFiber qualified for inclusion in that region. While not having enough surveys to qualify for consideration in other regions, gFiber’s score actually topped providers across all regions where gFiber operates.

J.D. Power regional map

What J.D. Power measures

The J.D. Power study amplifies the voice of the customer by analyzing feedback from over 27,000 residential internet users. For the 2025 study, satisfaction was measured across seven facets of service. gFiber ranked #1 in the South in all of those categories:

  1. Consistently delivering high-quality service

  2. Problem resolution

  3. Ease of doing business 

  4. App & website satisfaction 

  5. Value for price paid

  6. Most trusted provider

  7. Staff 

This marks the third year in a row that gFiber not only earned the top spot for internet satisfaction overall but also swept every single sub-factor in the award.

gFiber scored the highest Overall Satisfaction among all providers surveyed in 2025. In fact, gFiber ranked #1 in all seven of the sub categories measured. Those scores reflect choices gFiber has made since the beginning to deliver internet people can actually love. 


Why customers choose gFiber

From its start in 2012, gFiber designed its internet service to be technologically the most advanced, but also straightforward, consistent, and transparent—so you never have to worry about the pricing games or service issues so often seen in this industry. gFiber offers flat, all-in pricing, with monthly internet rates that have remained the same since they launched. There are no gimmicks, no contracts, no data limits, and no equipment rental fees. You don’t have to get tripped up by the "fine print" of a promotional trap to get the best service available. Instead you get an experience that consumers describe as “brilliant.” 


gFiber offers symmetrical speed, which means your upload and download speeds are equally fast. Core 1 Gig is 1000 Mbps for uploads and downloads. The same symmetrical connectivity applies to Home 3 Gig, Edge 8 gig, and even 20 gig service in testing. Our 100% fiber-optic technology is built to handle everything from 8K streaming to remote work without breaking your flow. 


gFiber has been applauded for speed, reliability, customer satisfaction, and being the best overall home internet service. Independent industry experts consistently rate gFiber as the gold standard year after year.


The awards are not just limited to the J.D. Power awards either. Recent gFiber accolades include:


  • Forbes Home: 3x Winner Forbes Home Best Fiber Internet 2024, 2025 & 2026 

  • HighSpeedInternet.com: 2x Winner HighspeedInternet.com Best Overall for 2025 and 2024

  • Highspeedinternet.com Best Customer Service for 2025 

  • Reviews.org: 2x Winner Reviews.org Best Overall 2025 & 2026 

  • PCMag: 5x Winner PCMag Readers' Choice Best Overall ISP 

  • CNET: Best Fiber Internet of 2025 & 2026 (National) - Best Provider for gig and multigig

gFiber is honored by the industry recognition, but is even more grateful for the trust our customers place in us every day. 

Available service

To check availability in your area visit gfiber.com, and enter your address. 


Footnotes

J.D. Power Disclaimer: gFiber (formerly Google Fiber) received the highest score in the South region of the J.D. Power 2023-2025 U.S. Residential Internet Service Provider Satisfaction Studies, which measures customers’ satisfaction of service with their current internet provider. Visit jdpower.com/awards for more details.

Forbes Home: Awarded Best Fiber Internet: Best Internet Providers Of 2026, Forbes Home.

HighSpeedInternet.com Named 2025’s Best Overall Internet Provider in the U.S. according to HighSpeedInternet.com. 

CNET and PCMag: A trademark of Ziff Davis, LLC. Used under license; Reprinted with permission. © 2025 Ziff Davis, LLC. All Rights Reserved.

Gmail Search’s AI Overviews now available globally

We recently announced the launch of AI Overviews in Gmail search which allows users to ask natural language questions in Gmail’s search bar and get concise summaries and answers without digging through emails. Starting today, we are expanding access to AI Overviews in Gmail search to global users (with paid plans) who have their Gmail language set as English. Previously, this was only available to users in the US with their language set as English.

Getting started

Rollout pace

  • Rapid Release domains: Gradual rollout (up to 15 days for feature visibility) started on September 3, 2026 
  • Scheduled Release domains: Full rollout (1–3 days for feature visibility) starting on September 21, 2026
  • Personal Google Accounts (Consumer): Gradual rollout started on September 3, 2026

Availability

  • Business: Business Starter, Standard, and Plus
  • Enterprise: Enterprise Starter, Standard, and Plus
  • Consumers: Google AI Plus, Pro, and Ultra (excluding personal accounts in the EEA, UK, Switzerland, and Japan)
  • Other Editions: Frontline Plus
  • Education Add-ons: Google AI Pro for Education
  • Other Add-ons: AI Expanded Access

Resources

Set up sharing boundaries for Google Drive with unified data protection rules

We’re introducing a new capability that allows Google Workspace administrators to configure audience sharing and sensitivity-based data conditions in a single, unified rule. This unified rule flow helps organizations elevate their security posture to proactively mitigate insider risks, prevent data exfiltration, and safely unblock collaboration for high-sensitivity environments.

Previously, administrators managed user/group-based sharing controls with trust rules and data loss prevention (DLP) policies separately for Google Drive. With this launch, admins can now build granular, content-aware sharing boundaries that can evaluate data sensitivity (with classification labels or DLP conditions) and the audience with whom the data is being shared using trust rules criteria (such as organizational units, groups, or domains).



New granular admin policies that prevent sharing between audiences based on data sensitivity

Additional details

The feature supports three audience restriction options:

  • Block sharing with all external users: Prevents any file meeting the content criteria from being shared outside the organization
  • Block all internal and external sharing, except with specific users (Allowlist): Restricts access to a curated list of trusted internal organizational units (OUs), groups, or external domains
  • Block sharing with specific users (Denylist): Explicitly blocks sharing with specific internal organizational units, groups, or external parties (such as vendors or contractors) while permitting sharing with everyone else 

Getting started

  • Admins: When configuring data protection rules in the Admin console, admins should select Google Drive as the app and the “block sharing” option to use this functionality. Visit the Help Center to learn more.
  • End users: There is no end user setting for this feature.

Rollout pace

Availability

  • Enterprise: Enterprise Standard and Plus
  • Education: Education Fundamentals, Standard, and Plus
  • Other Editions: Enterprise Essentials; Frontline Standard and Plus

Resources