Tag Archives: shopping

Buy on Google For Search and Shopping Deprecation

Buy on Google for Search and Shopping will no longer be available starting September 26, 2023. All Merchant and Consumer support will end for Buy on Google on Search on November 25, 2023. The only exception is that the orders.get and orders.list methods will remain available for Search and Shopping until October 30, 2024, so that merchants can download their historical order data.

See below for the specific timeline of when Buy on Google methods will no longer be available for the Search and Shopping program.

June 28, 2023 onwards:

September 30, 2023:

October 31, 2023:

All the orders related resources (orders, orderinvoices, orderreports, orderreturns, ordertrackingsignals) and all their underlying methods. The only exception is that the orders.get and orders.list methods will remain available for Search and Shopping until October 30, 2024, so that merchants can download their historical order data.

If you are currently using the Buy on Google endpoints for Search and Shopping via the Content API, you will need to stop using these services for Search and Shopping before the dates listed above, as your requests will start to fail after that date.

If you have any questions or concerns, please don't hesitate to contact us via the forum.

Benji Rothman, Content API for Shopping Team

Planned Content API maintenance from 15:00 UTC to 17:00 UTC on September 28, 2023

The Content API for Shopping will undergo planned maintenance on September 28, 2023, from 15:00 to 17:00 UTC.

During this time, you will not be able to make any changes to your account such as updates to users, business information, feeds, shipping details, or linking your Google Ads accounts.

You can still upload products to your existing feeds or data sources and run ads as usual.

If you have any questions or concerns, please don't hesitate to contact us via the forum.
Benji Rothman, Content API for Shopping Team

Launching the Merchant Support Service

On August 23rd, 2023, we introduced new features in the Content API for Shopping to help you display detailed information about product and account issues to your merchants, and enable those merchants to request re-review or perform other actions. The new MerchantSupport service provides more transparency about our policy-related requirements to your merchants. These methods should be used for merchants based in the EEA, but can be used globally.

Here are the 2 new methods (developer guide):
  • Render account issues: provides UI elements with text in the language you select to display account issues to your merchants and redirect link to Merchant Center for merchants to request a re-review or perform other actions
  • Render product issues: provides UI elements with text in the language you select to display product issues to your merchants and redirect link to Merchant Center for merchants to request a re-review or perform other actions
All issue texts returned from MerchantSupport methods above are localized. Clients can request texts in any Merchant Center supported language. Please note that merchants need to have access to their Merchant Center account in order to perform the actions.

If you are based in EEA, we highly recommend implementing MerchantSupport methods by the end of the year, so that your merchants will have more information regarding our policy-related requirements, and have access to our new features. In the future we will expand the MerchantSupport service to let you request re-review or perform other actions directly with the Content API for Shopping. With this future addition, your merchants will not have to be redirected to Merchant Center, they will be able to request the action directly in your UI.

If you have any questions or concerns, please don't hesitate to contact us via the forum.
Benji Rothman, Content API for Shopping Team