Tag Archives: G Suite

Please Welcome Diane Bryant to Google Cloud

I am happy and excited to announce that Diane Bryant, former Group President at Intel, will be joining Google Cloud as our Chief Operating Officer. I can’t think of a person with more relevant experience and talents. She is an engineer with tremendous business focus and an outstanding thirty-year career in technology.

Most recently, Diane was head of Intel’s Data Center Group, which generated $17 billion in revenue in 2016. Over her five years as Group President, Diane expanded the business to additionally focus on pervasive cloud computing, network virtualization and the adoption of artificial intelligence solutions. Previously, Bryant was Intel’s Corporate Vice President and Chief Information Officer, where she was responsible for corporate-wide information technology solutions and services.  

Diane serves on the board of United Technologies. Throughout her career, Diane has worked to mentor and sponsor women in technology.

Google Cloud is the most technologically advanced, most highly available, and most open cloud in the world. We are growing at an extraordinary rate as we enable businesses to become smarter with data, increase their agility, collaborate and secure their information. Diane’s strategic acumen, technical knowledge and client focus will prove invaluable as we accelerate the scale and reach of Google Cloud.

I am personally looking forward to working closely with Diane Bryant as we enter what promises to be a great 2018 for Google Cloud.

Source: Google Cloud


[Q&A] Behind the scenes: the making of Jamboard

We sat down with TJ Varghese, senior product manager at Google, to talk about how he and his team helped create Google’s first collaborative, digital whiteboard—Jamboard—and the role technology plays in fostering creativity during, and outside of, meetings.

Creativity and collaboration seem to be big passions of yours. Can you tell us about your background?

Super G

I started at Google in 2012 through the acquisition of Quickoffice and began working on the Google Docs and Drive teams. I found it interesting that team members used Docs during video conference calls to present information and convey ideas. Documents don’t always lend themselves to visual or free-form expression easily, like design discussions or walking through the flow of a process.

I am a visual thinker and prefer to sketch notes or “express” an idea by showing it. This made me think that there had to be a better way to share visual ideas across geographies when conferencing.

How did your team come up with the idea for Jamboard?

In 2013, Barine Tee—a fellow software engineer—and I entered a Google Hackathon competition. We tossed around submission ideas over lunch, and decided on a collaborative, drawing app for tablets that brings real-time visual brainstorming directly into meetings. We built a prototype that same day.

Did you win the hackathon?

We came in second place to a team that built a travel-planning app. Guess you can’t beat vacations! But in spite of this, it helped us solicit early feedback on how to improve the app.

How did Jamboard get started as an official project?

After the hackathon, Barine and I continued pursuing Jamboard on the side. We both work in New York City, but he lives in Pennsylvania and has a long commute. Because of this, we fittingly iterated on the prototype while commuting. Most might see this geography constraint as a hindrance, but it actually was the opposite for us. We collaborated through the app despite being in different states. It forced us to fix bugs faster because we depended on the app to move our idea along.


It was around this same time that Google created an internal team focused on the future of work. The rise of remote workers and technologies like machine learning in the workplace are creating new opportunities for collaboration and creativity tools. Jamboard felt like a natural fit for the project. Over the course of 3 years, our project and team grew from two employees to more than 40.

Tell us how your team refined Jamboard.

We continued to focus on solving real problems for teams. Users shared feedback that they needed a bigger screen for more natural expression and easier workflows, so we evolved our solution to move beyond just a tablet app and began to think about hardware.

Hardware is hard, but we knew that in order to make an effective digital whiteboard, it has to feel like you’re drawing on an actual whiteboard—a tool with very low latency, or lag, when you write. To make this a reality, we went back to the drawing board and built Jamboard as a hardware appliance from the ground up, baking design, software and hardware into one experience.

Related Article

The meeting room, by G Suite

Transform how your teams work together—connect your meeting rooms with new Hangouts Meet hardware.

Read Article

How does Jamboard and G Suite help teams be more creative?

With G Suite, we’re focused on helping teams maximize their creative output, and unveiling work that historically lives within the confines of formal presentations and email attachments. That’s why we invented cloud-first tools like Docs and Slides, so you can collaborate instantly from anywhere. And Hangouts Meet and Chat, so you can share your idea face-to-face or through group messaging.

With Jamboard, you can sketch ideas as they come to you and watch your colleagues tackle a problem no matter where they are, as they would on a whiteboard in a single room. And companies are already using Jamboard in creative ways. For example, Instrument uses Jamboard to create and present creative projects to clients, and larger companies, like Dow Jones and Spotify, use Jamboard in their workflows to make bring their ideas to life and make meetings more effective.

What role do you think artificial intelligence has in helping businesses be more productive? 

I think we're headed toward a future where your productivity tools become intuitive and intelligent enough to help you go from ideas to action quickly. We think machine intelligence can help teams eliminate time spent on mundane tasks, like manually scheduling meetings. But it can also help surface and format content, so we spend more time executing on ideas and making them better.

These are exciting opportunities that we look forward to exploring with Jamboard.

Source: Google Cloud


[Q&A] Behind the scenes: the making of Jamboard

We sat down with TJ Varghese, senior product manager at Google, to talk about how he and his team helped create Google’s first collaborative, digital whiteboard—Jamboard—and the role technology plays in fostering creativity during, and outside of, meetings.

Creativity and collaboration seem to be big passions of yours. Can you tell us about your background?

Super G

I started at Google in 2012 through the acquisition of Quickoffice and began working on the Google Docs and Drive teams. I found it interesting that team members used Docs during video conference calls to present information and convey ideas. Documents don’t always lend themselves to visual or free-form expression easily, like design discussions or walking through the flow of a process.

I am a visual thinker and prefer to sketch notes or “express” an idea by showing it. This made me think that there had to be a better way to share visual ideas across geographies when conferencing.

How did your team come up with the idea for Jamboard?

In 2013, Barine Tee—a fellow software engineer—and I entered a Google Hackathon competition. We tossed around submission ideas over lunch, and decided on a collaborative, drawing app for tablets that brings real-time visual brainstorming directly into meetings. We built a prototype that same day.

Did you win the hackathon?

We came in second place to a team that built a travel-planning app. Guess you can’t beat vacations! But in spite of this, it helped us solicit early feedback on how to improve the app.

How did Jamboard get started as an official project?

After the hackathon, Barine and I continued pursuing Jamboard on the side. We both work in New York City, but he lives in Pennsylvania and has a long commute. Because of this, we fittingly iterated on the prototype while commuting. Most might see this geography constraint as a hindrance, but it actually was the opposite for us. We collaborated through the app despite being in different states. It forced us to fix bugs faster because we depended on the app to move our idea along.


It was around this same time that Google created an internal team focused on the future of work. The rise of remote workers and technologies like machine learning in the workplace are creating new opportunities for collaboration and creativity tools. Jamboard felt like a natural fit for the project. Over the course of 3 years, our project and team grew from two employees to more than 40.

Tell us how your team refined Jamboard.

We continued to focus on solving real problems for teams. Users shared feedback that they needed a bigger screen for more natural expression and easier workflows, so we evolved our solution to move beyond just a tablet app and began to think about hardware.

Hardware is hard, but we knew that in order to make an effective digital whiteboard, it has to feel like you’re drawing on an actual whiteboard—a tool with very low latency, or lag, when you write. To make this a reality, we went back to the drawing board and built Jamboard as a hardware appliance from the ground up, baking design, software and hardware into one experience.

Related Article

The meeting room, by G Suite

Transform how your teams work together—connect your meeting rooms with new Hangouts Meet hardware.

Read Article

How does Jamboard and G Suite help teams be more creative?

With G Suite, we’re focused on helping teams maximize their creative output, and unveiling work that historically lives within the confines of formal presentations and email attachments. That’s why we invented cloud-first tools like Docs and Slides, so you can collaborate instantly from anywhere. And Hangouts Meet and Chat, so you can share your idea face-to-face or through group messaging.

With Jamboard, you can sketch ideas as they come to you and watch your colleagues tackle a problem no matter where they are, as they would on a whiteboard in a single room. And companies are already using Jamboard in creative ways. For example, Instrument uses Jamboard to create and present creative projects to clients, and larger companies, like Dow Jones and Spotify, use Jamboard in their workflows to make bring their ideas to life and make meetings more effective.

What role do you think artificial intelligence has in helping businesses be more productive? 

I think we're headed toward a future where your productivity tools become intuitive and intelligent enough to help you go from ideas to action quickly. We think machine intelligence can help teams eliminate time spent on mundane tasks, like manually scheduling meetings. But it can also help surface and format content, so we spend more time executing on ideas and making them better.

These are exciting opportunities that we look forward to exploring with Jamboard.

MedXM keeps patients healthy, with help from G Suite and Chrome

Editor’s note: Today’s post comes from Sy Zahedi, CEO of MedXM, which works with health plan providers to offer preventive care and health education to patients. MedXM is using G Suite and Chrome to operate more efficiently and help outreach agents and clinicians improve care for patients.

Every day, 5,000 MedXM healthcare workers visit patients in their homes or in nearby clinics. Our clinicians and health aides make sure patients are taking medications, following doctor instructions and making progress in managing chronic conditions like diabetes and high blood pressure. We believe that focusing on things like prevention, education and early detection will keep our patients healthy, and detect or deter illnesses before they become critical or require hospital stays.

Meeting with patients face to face is our strategy for keeping people healthy.  That’s why we rely on technology to remain connected with our patients.  Our outreach center agents need to be able to field calls from patients with questions or emergencies. Other employees communicate with health insurers about our wellness programs or to obtain documentation on patient progress. To meet our mission of delivering great person-to-person care, we chose G Suite, Chromebooks, and Chrome browser.

Switching to faster, more secure applications.


Before Google, we relied on laptops equipped with Microsoft Office. Healthcare workers and remote employees had to use VPNs to log in to our network. The process was slow and not user friendly. Plus, we plan to hire more remote workers in the future, so we needed easy and secure tools that allowed workers to share and update documents no matter where they were.

Once we determined that G Suite could allow employees to securely communicate with each other and with healthcare providers, we rolled out Gmail first, then moved on to Google Drive, Google Docs and Google Hangouts. We also deployed Chrome browser across all worker computers. Switching employees and outreach center agents to G Suite took very little time—many of our employees already used tools like Gmail and Google Docs at home. And once our IT team showed employees how multiple people could work on a Google Sheets spreadsheet at the same time, they never wanted to use anything but Google Sheets from then on.



Decreased costs. Increased productivity.


Since we began using G Suite and Chrome, productivity increased significantly, while software costs decreased by 40 percent. Since staff can share information with clinicians using Google Drive, employees no longer waste time with complicated VPNs when they need to upload work orders to healthcare providers. Plus, they can complete routine tasks faster, such as filling out vacation requests in Google Forms instead of passing around sheets of paper.

Switching to Google also reduced the workload for the MedXM IT team, which used to spend about 25 percent of its time supporting legacy desktop applications. Today, they need to provide very little support for G Suite so they can spend more time on creative projects, like using Google Apps Script to create custom dashboards for staff.

After adding up all of the benefits of using G Suite and Chrome, we’re taking the next step: replacing our outreach center and clinician computers with Chromebooks.

Because Google makes us more efficient, employees have more time to spend caring for patients. With more time tending to patients’ needs, we can fulfill our company mission: preventative healthcare, education and early detection. Now that’s good medicine.

MedXM keeps patients healthy, with help from G Suite and Chrome

Editor’s note: Today’s post comes from Sy Zahedi, CEO of MedXM, which works with health plan providers to offer preventive care and health education to patients. MedXM is using G Suite and Chrome to operate more efficiently and help outreach agents and clinicians improve care for patients.

Every day, 5,000 MedXM healthcare workers visit patients in their homes or in nearby clinics. Our clinicians and health aides make sure patients are taking medications, following doctor instructions and making progress in managing chronic conditions like diabetes and high blood pressure. We believe that focusing on things like prevention, education and early detection will keep our patients healthy, and detect or deter illnesses before they become critical or require hospital stays.

Meeting with patients face to face is our strategy for keeping people healthy.  That’s why we rely on technology to remain connected with our patients.  Our outreach center agents need to be able to field calls from patients with questions or emergencies. Other employees communicate with health insurers about our wellness programs or to obtain documentation on patient progress. To meet our mission of delivering great person-to-person care, we chose G Suite, Chromebooks, and Chrome browser.

Switching to faster, more secure applications.


Before Google, we relied on laptops equipped with Microsoft Office. Healthcare workers and remote employees had to use VPNs to log in to our network. The process was slow and not user friendly. Plus, we plan to hire more remote workers in the future, so we needed easy and secure tools that allowed workers to share and update documents no matter where they were.

Once we determined that G Suite could allow employees to securely communicate with each other and with healthcare providers, we rolled out Gmail first, then moved on to Google Drive, Google Docs and Google Hangouts. We also deployed Chrome browser across all worker computers. Switching employees and outreach center agents to G Suite took very little time—many of our employees already used tools like Gmail and Google Docs at home. And once our IT team showed employees how multiple people could work on a Google Sheets spreadsheet at the same time, they never wanted to use anything but Google Sheets from then on.



Decreased costs. Increased productivity.


Since we began using G Suite and Chrome, productivity increased significantly, while software costs decreased by 40 percent. Since staff can share information with clinicians using Google Drive, employees no longer waste time with complicated VPNs when they need to upload work orders to healthcare providers. Plus, they can complete routine tasks faster, such as filling out vacation requests in Google Forms instead of passing around sheets of paper.

Switching to Google also reduced the workload for the MedXM IT team, which used to spend about 25 percent of its time supporting legacy desktop applications. Today, they need to provide very little support for G Suite so they can spend more time on creative projects, like using Google Apps Script to create custom dashboards for staff.

After adding up all of the benefits of using G Suite and Chrome, we’re taking the next step: replacing our outreach center and clinician computers with Chromebooks.

Because Google makes us more efficient, employees have more time to spend caring for patients. With more time tending to patients’ needs, we can fulfill our company mission: preventative healthcare, education and early detection. Now that’s good medicine.

Source: Google Cloud


Work hacks from G Suite: onboard new employees like a boss

We’ve talked about how corporate training can positively impact employee engagement. The same is true for efficient onboarding. The faster new employees are onboarded, the faster they  feel they’re part of the team and can contribute to your company’s mission.

Here are a few tips to help you onboard new employees without a hitch.

1. Set up an onboarding checklist, save to Team Drives

Google Keep work hacks

To help new employees get up-to-speed quickly, create centralized resources like an onboard checklist or company backgrounder in Google Keep or Docs.

Your new team member can track to-dos by listing out key tasks in Keep. Create a note in Keep and select “Show checkboxes” in the three dots menu. Type in to-dos like “set up HR benefits,” “outline goals” or “meet with Anish about process.”

Pro-tip: Keep integrates directly into Docs. If you’re in Keep, pick a specific note, click the three dots menu and select “Copy to Google Doc.” Or if you’re in Docs, drag-and-drop your note over from Keep.

You can also prepare a more detailed company background for your teammate in Docs. List upcoming projects, assign action items or include other reference material like key contacts. Once you’ve created these resources, be sure to save them to your Team Drives so that the “newbie” knows where to find or upload files for team use.

2. Create an onboarding portal with Google Sites


Now that you’ve created individual resources for an employee, create a mini-onboarding portal in Sites to house them. What’s great about Sites is that you don’t have to be handy with code to build a website—you can spin one up quickly without design, programming or IT resources. Sites also syncs with your favorite G Suite apps, like Drive and Calendar.

Sites GIF

3. Request access to IT systems and equipment using Forms

Sometimes it can take a while to get access to the tools we need to do our jobs, but G Suite apps can help you get around the lag. Help your IT department set up equipment and system access on day one using Forms and Sheets.

If you’re a manager or work in the human resources department, try using Forms to submit requests to IT before a new employee starts. Create a form for equipment and access needs, like computers (shameless plug: Chromebooks), keyboards, phones or IT system permissions. The IT team can then import requests from Forms into Sheets and keep track of needs in real-time.

GIF 3 work hacks

4. Introduce new employees to the team with Google+

G+ work hacks

During your first few days on the job, it’s hard to remember all of the new names and faces. Try setting up a welcome community on Google+ to help your newbie get to know the team.

To get started, go into G+ and click Communities > Yours > Create a Community. Enter the name of the community you want to create and manage who can see the community in your settings. Click “done,” invite people to join your community and started posting.


Employees are a company’s greatest asset. Try these tips to make new folks feel engaged and productive right from the start, or learn more at the G Suite Learning Center or the Google Cloud Transformation Gallery.

Work hacks from G Suite: onboard new employees like a boss

We’ve talked about how corporate training can positively impact employee engagement. The same is true for efficient onboarding. The faster new employees are onboarded, the faster they  feel they’re part of the team and can contribute to your company’s mission.

Here are a few tips to help you onboard new employees without a hitch.

1. Set up an onboarding checklist, save to Team Drives

Google Keep work hacks

To help new employees get up-to-speed quickly, create centralized resources like an onboard checklist or company backgrounder in Google Keep or Docs.

Your new team member can track to-dos by listing out key tasks in Keep. Create a note in Keep and select “Show checkboxes” in the three dots menu. Type in to-dos like “set up HR benefits,” “outline goals” or “meet with Anish about process.”

Pro-tip: Keep integrates directly into Docs. If you’re in Keep, pick a specific note, click the three dots menu and select “Copy to Google Doc.” Or if you’re in Docs, drag-and-drop your note over from Keep.

You can also prepare a more detailed company background for your teammate in Docs. List upcoming projects, assign action items or include other reference material like key contacts. Once you’ve created these resources, be sure to save them to your Team Drives so that the “newbie” knows where to find or upload files for team use.

2. Create an onboarding portal with Google Sites


Now that you’ve created individual resources for an employee, create a mini-onboarding portal in Sites to house them. What’s great about Sites is that you don’t have to be handy with code to build a website—you can spin one up quickly without design, programming or IT resources. Sites also syncs with your favorite G Suite apps, like Drive and Calendar.

Sites GIF

3. Request access to IT systems and equipment using Forms

Sometimes it can take a while to get access to the tools we need to do our jobs, but G Suite apps can help you get around the lag. Help your IT department set up equipment and system access on day one using Forms and Sheets.

If you’re a manager or work in the human resources department, try using Forms to submit requests to IT before a new employee starts. Create a form for equipment and access needs, like computers (shameless plug: Chromebooks), keyboards, phones or IT system permissions. The IT team can then import requests from Forms into Sheets and keep track of needs in real-time.

GIF 3 work hacks

4. Introduce new employees to the team with Google+

G+ work hacks

During your first few days on the job, it’s hard to remember all of the new names and faces. Try setting up a welcome community on Google+ to help your newbie get to know the team.

To get started, go into G+ and click Communities > Yours > Create a Community. Enter the name of the community you want to create and manage who can see the community in your settings. Click “done,” invite people to join your community and started posting.


Employees are a company’s greatest asset. Try these tips to make new folks feel engaged and productive right from the start, or learn more at the G Suite Learning Center or the Google Cloud Transformation Gallery.

Source: Google Cloud


Work hacks from G Suite: onboard new employees like a boss

We’ve talked about how corporate training can positively impact employee engagement. The same is true for efficient onboarding. The faster new employees are onboarded, the faster they  feel they’re part of the team and can contribute to your company’s mission.

Here are a few tips to help you onboard new employees without a hitch.

1. Set up an onboarding checklist, save to Team Drives

Google Keep work hacks

To help new employees get up-to-speed quickly, create centralized resources like an onboard checklist or company backgrounder in Google Keep or Docs.

Your new team member can track to-dos by listing out key tasks in Keep. Create a note in Keep and select “Show checkboxes” in the three dots menu. Type in to-dos like “set up HR benefits,” “outline goals” or “meet with Anish about process.”

Pro-tip: Keep integrates directly into Docs. If you’re in Keep, pick a specific note, click the three dots menu and select “Copy to Google Doc.” Or if you’re in Docs, drag-and-drop your note over from Keep.

You can also prepare a more detailed company background for your teammate in Docs. List upcoming projects, assign action items or include other reference material like key contacts. Once you’ve created these resources, be sure to save them to your Team Drives so that the “newbie” knows where to find or upload files for team use.

2. Create an onboarding portal with Google Sites


Now that you’ve created individual resources for an employee, create a mini-onboarding portal in Sites to house them. What’s great about Sites is that you don’t have to be handy with code to build a website—you can spin one up quickly without design, programming or IT resources. Sites also syncs with your favorite G Suite apps, like Drive and Calendar.

Sites GIF

3. Request access to IT systems and equipment using Forms

Sometimes it can take a while to get access to the tools we need to do our jobs, but G Suite apps can help you get around the lag. Help your IT department set up equipment and system access on day one using Forms and Sheets.

If you’re a manager or work in the human resources department, try using Forms to submit requests to IT before a new employee starts. Create a form for equipment and access needs, like computers (shameless plug: Chromebooks), keyboards, phones or IT system permissions. The IT team can then import requests from Forms into Sheets and keep track of needs in real-time.

GIF 3 work hacks

4. Introduce new employees to the team with Google+

G+ work hacks

During your first few days on the job, it’s hard to remember all of the new names and faces. Try setting up a welcome community on Google+ to help your newbie get to know the team.

To get started, go into G+ and click Communities > Yours > Create a Community. Enter the name of the community you want to create and manage who can see the community in your settings. Click “done,” invite people to join your community and started posting.


Employees are a company’s greatest asset. Try these tips to make new folks feel engaged and productive right from the start, or learn more at the G Suite Learning Center or the Google Cloud Transformation Gallery.

Source: Drive


Work hacks from G Suite: onboard new employees like a boss

We’ve talked about how corporate training can positively impact employee engagement. The same is true for efficient onboarding. The faster new employees are onboarded, the faster they  feel they’re part of the team and can contribute to your company’s mission.

Here are a few tips to help you onboard new employees without a hitch.

1. Set up an onboarding checklist, save to Team Drives

Google Keep work hacks

To help new employees get up-to-speed quickly, create centralized resources like an onboard checklist or company backgrounder in Google Keep or Docs.

Your new team member can track to-dos by listing out key tasks in Keep. Create a note in Keep and select “Show checkboxes” in the three dots menu. Type in to-dos like “set up HR benefits,” “outline goals” or “meet with Anish about process.”

Pro-tip: Keep integrates directly into Docs. If you’re in Keep, pick a specific note, click the three dots menu and select “Copy to Google Doc.” Or if you’re in Docs, drag-and-drop your note over from Keep.

You can also prepare a more detailed company background for your teammate in Docs. List upcoming projects, assign action items or include other reference material like key contacts. Once you’ve created these resources, be sure to save them to your Team Drives so that the “newbie” knows where to find or upload files for team use.

2. Create an onboarding portal with Google Sites


Now that you’ve created individual resources for an employee, create a mini-onboarding portal in Sites to house them. What’s great about Sites is that you don’t have to be handy with code to build a website—you can spin one up quickly without design, programming or IT resources. Sites also syncs with your favorite G Suite apps, like Drive and Calendar.

Sites GIF

3. Request access to IT systems and equipment using Forms

Sometimes it can take a while to get access to the tools we need to do our jobs, but G Suite apps can help you get around the lag. Help your IT department set up equipment and system access on day one using Forms and Sheets.

If you’re a manager or work in the human resources department, try using Forms to submit requests to IT before a new employee starts. Create a form for equipment and access needs, like computers (shameless plug: Chromebooks), keyboards, phones or IT system permissions. The IT team can then import requests from Forms into Sheets and keep track of needs in real-time.

GIF 3 work hacks

4. Introduce new employees to the team with Google+

G+ work hacks

During your first few days on the job, it’s hard to remember all of the new names and faces. Try setting up a welcome community on Google+ to help your newbie get to know the team.

To get started, go into G+ and click Communities > Yours > Create a Community. Enter the name of the community you want to create and manage who can see the community in your settings. Click “done,” invite people to join your community and started posting.


Employees are a company’s greatest asset. Try these tips to make new folks feel engaged and productive right from the start, or learn more at the G Suite Learning Center or the Google Cloud Transformation Gallery.

Source: Drive


A strategic partnership with Salesforce to bring the power of cloud to businesses globally

Our partners are incredibly important in helping our customers maximize the value of their cloud investments. Today, we’re announcing a first-of-its-kind strategic partnership with Salesforce that spans Google Cloud and Google Analytics to enable smarter, more collaborative experiences for our customers. As cloud-native companies, our partnership offers a unique opportunity to turn marketing, service and sales data into actionable insights and better business outcomes.

The new collaboration leverages the full value of Google Cloud. Salesforce has named G Suite as its preferred email and productivity provider. In addition, Salesforce plans to use Google Cloud Platform (GCP) for its core services as part of the company’s international infrastructure expansion.

Our teams are working very closely to develop new integrations that will connect Salesforce CRM with G Suite to offer the only cloud-native collaboration platform of its kind. These integrations will enable companies to surface powerful intelligence about your customers from Salesforce directly within Gmail, Sheets, Calendar, Drive, Docs and Hangouts Meet. Here’s some more on what you’ll be able to do:


  • Salesforce Lightning for Gmail: Surface relevant Salesforce CRM data in Gmail, as well as customer interactions from Gmail directly within Salesforce, to service your customers faster. Identify high priority emails and suggest next steps based on the email content to work with customers faster than before.

  • Salesforce Lightning for Google Sheets: Embed Sheets anywhere in Salesforce, and with a single click push content from Salesforce Records or Reports to a new Sheet. Data will automatically update bi-directionally to ensure everyone has the most recent information.

  • Quip Live Apps for Google Drive and Google Calendar: Quip Live Apps will integrate with Google Drive and Calendar, allowing you to access information in a more collaborative, open cloud environment, and embed any list of Drive files, including Google Docs, Slides and Sheets, or your Google Calendar inside Quip. This new combination of Quip and G Suite will create a modern alternative to legacy intranet content services.

  • Salesforce for Hangouts Meet: Access relevant customer and account details, service case histories and more from Salesforce CRM directly within the Hangouts Meet interface. This gives you powerful insights directly in the communications platform to conduct better sales conversations or efficiently resolve customer service issues.

To help take advantage of the combined Google and Salesforce experience, qualified Salesforce customers can receive G Suite for up to one year at no additional cost—restrictions apply, and more details can be found on our site.

We hope this partnership enables more companies to take advantage of the cloud and that the combined solutions will provide an unmatched experience for customers. In fact, our team at Google Cloud uses Salesforce as our preferred CRM provider to engage with our customers in meaningful ways.

As for availability, several integrations between G Suite and Salesforce are already in market, including Lightning for Gmail and integrations with Calendar and Google Drive. The deeper integrations we’ve announced are expected to start rolling out in 2018.

Source: Google Cloud