Author Archives: Sebastien Marotte

How Google Cloud is transforming European business

Today, we’re thrilled to welcome more than 4,500 executives, developers, IT managers and partners to our largest European Cloud event, Google Cloud Next London.

We started the Google Cloud business in Europe six years ago and it’s been an incredible ride. We’ve had the privilege to partner with the most iconic global organizations as they transform their businesses. Companies including Airbus, Spotify and Philips have turned to Google Cloud to support them on their journey to the cloud. As the event kicks off, we’re sharing a few stories from companies that are using Google Cloud to serve their customers.

Modernizing banking with cloud computing, managed data and machine learning

HSBC is a 150-year old, global financial institution with more than 4,000 offices in 70+ countries. It has more than $850 billion in risk-weighted assets and holds a central position in global finance. Due to the heavily regulated nature of the banking industry and ongoing security risks, HSBC is working closely with Google Cloud to ensure that its stringent security standards are met and continuously assessed.

The bank has identified several use cases for which managed data services and machine learning in the cloud can advance its business. One example involves working with governments and crime agencies to identify criminal activity such as money laundering. Monitoring billions of transactions to identify patterns of fraudulent behavior is an ideal use case for bursty compute power and machine learning. Another example is risk reporting, where the bank must respond to new reporting requirements and handle ever-growing amounts of data to perform more comprehensive credit and risk analysis.

It took the bank 130 years before it needed to start measuring data in terabytes, but just a couple of years to get to 15 petabytes—and it expects to add another five petabytes this year. Like many big companies with large IT departments, HSBC started down the path of rolling its own big data stack using technologies such as Hadoop. “To be honest, we’ve found that move challenging,” says David Knott, chief architect at HSBC. It meant the bank had less time to spend on getting value and insight from its data. Instead, HSBC is working with GCP’s managed data services to reduce the complexity and cost of managing this data.

next-london-hsbc

Another advantage of doing business in the cloud is an improved security, governance and regulatory posture. There’s no better evidence of this than the banking sector embracing cloud, where security is fundamental to the business. "We must acknowledge that we live in a world with a rapidly evolving threat landscape . . . We’re continually assessing every solution we have and always need to be one step ahead,” says Knott.

Increasing retail velocity at scale with open source and agile development  

British cosmetics retailer Lush migrated its e-commerce site to Google Cloud Platform (GCP) as part of a wider initiative to embrace open source software across its organization. GCP is a standout among the major cloud providers for its support of open source and engagement with the community.

Lush also had some big goals around improving its business agility at scale. On Boxing Day, the day after Christmas in the U.K., the company experiences significant traffic spikes, routinely seeing tens of thousands of transactions in a single day. However, a lack of scalability with its former cloud provider meant it was losing out on sales. Lush had to migrate, and it had to do it quickly.

Beginning last September, Lush and its partners took just 22 days to migrate its entire e-commerce platform in time for the busy period. “That was Plan A, there was no Plan B,” says Ryan Kerry, Global Head of Engineering and Technology at Lush. Now, Lush relies on Google Cloud infrastructure to scale with its business.

Processing and editing video at scale with machine learning

Seenit.io, a video collaboration company, was selected to take part in our Video API Alpha using machine learning to process and edit videos at scale. Seenit is a high-growth startup that has doubled its annual run-rate since December 2016. Seenit engaged with Google Cloud in the Trusted Tester phase—implementing our machine learning APIs into its own flow, and then building its own product intelligence on top of that. For Seenit, this is a competitive advantage, as it’s able to go to market faster than its competitors, with cutting-edge features that are tested and mature.

next-london-seenit

“The quality of the results are ultimately what define our success, and the quality of data we get from Google APIs mean that search results are immediately very relevant to what people need. I ran benchmarks on AWS, Azure and GCP. For our use case, GCP’s network and disk speeds were up to twice as fast,” says Dave Starling, Seenit’s CTO.

Seenit.io and Lush have also standardized on G Suite productivity apps, enabling their people to collaborate on work no matter where they are in the world.  

Why companies are choosing Google Cloud

For HSBC, Lush and Seenit, Google’s track record for building secure infrastructure all over the world was an important consideration for their move to Google Cloud. From energy-efficient data centers to custom servers to custom networking gear to a software-defined global backbone to specialized ASICs for machine learning, Google has been living cloud at scale for more than 15 years—and we bring all of it to bear in Google Cloud.

For those who can make it to Google Cloud Next London, check out what’s happening at our 60+ breakout sessions and reserve your spot. You’ll also have access to sandboxes where you can see our products in action, a Fifth Nine area where you can learn more about operations and site reliability, and many open areas to network with peers who are doing some of the most compelling and valuable work in cloud today. We hope you enjoy the show.

How Google Cloud is transforming European business

Today, we’re thrilled to welcome more than 4,500 executives, developers, IT managers and partners to our largest European Cloud event, Google Cloud Next London.

We started the Google Cloud business in Europe six years ago and it’s been an incredible ride. We’ve had the privilege to partner with the most iconic global organizations as they transform their businesses. Companies including Airbus, Spotify and Philips have turned to Google Cloud to support them on their journey to the cloud. As the event kicks off, we’re sharing a few stories from companies that are using Google Cloud to serve their customers.

Modernizing banking with cloud computing, managed data and machine learning

HSBC is a 150-year old, global financial institution with more than 4,000 offices in 70+ countries. It has more than $850 billion in risk-weighted assets and holds a central position in global finance. Due to the heavily regulated nature of the banking industry and ongoing security risks, HSBC is working closely with Google Cloud to ensure that its stringent security standards are met and continuously assessed.

The bank has identified several use cases for which managed data services and machine learning in the cloud can advance its business. One example involves working with governments and crime agencies to identify criminal activity such as money laundering. Monitoring billions of transactions to identify patterns of fraudulent behavior is an ideal use case for bursty compute power and machine learning. Another example is risk reporting, where the bank must respond to new reporting requirements and handle ever-growing amounts of data to perform more comprehensive credit and risk analysis.

It took the bank 130 years before it needed to start measuring data in terabytes, but just a couple of years to get to 15 petabytes—and it expects to add another five petabytes this year. Like many big companies with large IT departments, HSBC started down the path of rolling its own big data stack using technologies such as Hadoop. “To be honest, we’ve found that move challenging,” says David Knott, chief architect at HSBC. It meant the bank had less time to spend on getting value and insight from its data. Instead, HSBC is working with GCP’s managed data services to reduce the complexity and cost of managing this data.

next-london-hsbc

Another advantage of doing business in the cloud is an improved security, governance and regulatory posture. There’s no better evidence of this than the banking sector embracing cloud, where security is fundamental to the business. "We must acknowledge that we live in a world with a rapidly evolving threat landscape . . . We’re continually assessing every solution we have and always need to be one step ahead,” says Knott.

Increasing retail velocity at scale with open source and agile development  

British cosmetics retailer Lush migrated its e-commerce site to Google Cloud Platform (GCP) as part of a wider initiative to embrace open source software across its organization. GCP is a standout among the major cloud providers for its support of open source and engagement with the community.

Lush also had some big goals around improving its business agility at scale. On Boxing Day, the day after Christmas in the U.K., the company experiences significant traffic spikes, routinely seeing tens of thousands of transactions in a single day. However, a lack of scalability with its former cloud provider meant it was losing out on sales. Lush had to migrate, and it had to do it quickly.

Beginning last September, Lush and its partners took just 22 days to migrate its entire e-commerce platform in time for the busy period. “That was Plan A, there was no Plan B,” says Ryan Kerry, Global Head of Engineering and Technology at Lush. Now, Lush relies on Google Cloud infrastructure to scale with its business.

Processing and editing video at scale with machine learning

Seenit.io, a video collaboration company, was selected to take part in our Video API Alpha using machine learning to process and edit videos at scale. Seenit is a high-growth startup that has doubled its annual run-rate since December 2016. Seenit engaged with Google Cloud in the Trusted Tester phase—implementing our machine learning APIs into its own flow, and then building its own product intelligence on top of that. For Seenit, this is a competitive advantage, as it’s able to go to market faster than its competitors, with cutting-edge features that are tested and mature.

next-london-seenit

“The quality of the results are ultimately what define our success, and the quality of data we get from Google APIs mean that search results are immediately very relevant to what people need. I ran benchmarks on AWS, Azure and GCP. For our use case, GCP’s network and disk speeds were up to twice as fast,” says Dave Starling, Seenit’s CTO.

Seenit.io and Lush have also standardized on G Suite productivity apps, enabling their people to collaborate on work no matter where they are in the world.  

Why companies are choosing Google Cloud

For HSBC, Lush and Seenit, Google’s track record for building secure infrastructure all over the world was an important consideration for their move to Google Cloud. From energy-efficient data centers to custom servers to custom networking gear to a software-defined global backbone to specialized ASICs for machine learning, Google has been living cloud at scale for more than 15 years—and we bring all of it to bear in Google Cloud.

For those who can make it to Google Cloud Next London, check out what’s happening at our 60+ breakout sessions and reserve your spot. You’ll also have access to sandboxes where you can see our products in action, a Fifth Nine area where you can learn more about operations and site reliability, and many open areas to network with peers who are doing some of the most compelling and valuable work in cloud today. We hope you enjoy the show.

How Google Cloud is transforming European business

Today, we’re thrilled to welcome more than 4,500 executives, developers, IT managers and partners to our largest European Cloud event, Google Cloud Next London.

We started the Google Cloud business in Europe six years ago and it’s been an incredible ride. We’ve had the privilege to partner with the most iconic global organizations as they transform their businesses. Companies including Airbus, Spotify and Philips have turned to Google Cloud to support them on their journey to the cloud. As the event kicks off, we’re sharing a few stories from companies that are using Google Cloud to serve their customers.

Modernizing banking with cloud computing, managed data and machine learning

HSBC is a 150-year old, global financial institution with more than 4,000 offices in 70+ countries. It has more than $850 billion in risk-weighted assets and holds a central position in global finance. Due to the heavily regulated nature of the banking industry and ongoing security risks, HSBC is working closely with Google Cloud to ensure that its stringent security standards are met and continuously assessed.

The bank has identified several use cases for which managed data services and machine learning in the cloud can advance its business. One example involves working with governments and crime agencies to identify criminal activity such as money laundering. Monitoring billions of transactions to identify patterns of fraudulent behavior is an ideal use case for bursty compute power and machine learning. Another example is risk reporting, where the bank must respond to new reporting requirements and handle ever-growing amounts of data to perform more comprehensive credit and risk analysis.

It took the bank 130 years before it needed to start measuring data in terabytes, but just a couple of years to get to 15 petabytes—and it expects to add another five petabytes this year. Like many big companies with large IT departments, HSBC started down the path of rolling its own big data stack using technologies such as Hadoop. “To be honest, we’ve found that move challenging,” says David Knott, chief architect at HSBC. It meant the bank had less time to spend on getting value and insight from its data. Instead, HSBC is working with GCP’s managed data services to reduce the complexity and cost of managing this data.

next-london-hsbc

Another advantage of doing business in the cloud is an improved security, governance and regulatory posture. There’s no better evidence of this than the banking sector embracing cloud, where security is fundamental to the business. "We must acknowledge that we live in a world with a rapidly evolving threat landscape . . . We’re continually assessing every solution we have and always need to be one step ahead,” says Knott.

Increasing retail velocity at scale with open source and agile development  

British cosmetics retailer Lush migrated its e-commerce site to Google Cloud Platform (GCP) as part of a wider initiative to embrace open source software across its organization. GCP is a standout among the major cloud providers for its support of open source and engagement with the community.

Lush also had some big goals around improving its business agility at scale. On Boxing Day, the day after Christmas in the U.K., the company experiences significant traffic spikes, routinely seeing tens of thousands of transactions in a single day. However, a lack of scalability with its former cloud provider meant it was losing out on sales. Lush had to migrate, and it had to do it quickly.

Beginning last September, Lush and its partners took just 22 days to migrate its entire e-commerce platform in time for the busy period. “That was Plan A, there was no Plan B,” says Ryan Kerry, Global Head of Engineering and Technology at Lush. Now, Lush relies on Google Cloud infrastructure to scale with its business.

Processing and editing video at scale with machine learning

Seenit.io, a video collaboration company, was selected to take part in our Video API Alpha using machine learning to process and edit videos at scale. Seenit is a high-growth startup that has doubled its annual run-rate since December 2016. Seenit engaged with Google Cloud in the Trusted Tester phase—implementing our machine learning APIs into its own flow, and then building its own product intelligence on top of that. For Seenit, this is a competitive advantage, as it’s able to go to market faster than its competitors, with cutting-edge features that are tested and mature.

next-london-seenit

“The quality of the results are ultimately what define our success, and the quality of data we get from Google APIs mean that search results are immediately very relevant to what people need. I ran benchmarks on AWS, Azure and GCP. For our use case, GCP’s network and disk speeds were up to twice as fast,” says Dave Starling, Seenit’s CTO.

Seenit.io and Lush have also standardized on G Suite productivity apps, enabling their people to collaborate on work no matter where they are in the world.  

Why companies are choosing Google Cloud

For HSBC, Lush and Seenit, Google’s track record for building secure infrastructure all over the world was an important consideration for their move to Google Cloud. From energy-efficient data centers to custom servers to custom networking gear to a software-defined global backbone to specialized ASICs for machine learning, Google has been living cloud at scale for more than 15 years—and we bring all of it to bear in Google Cloud.

For those who can make it to Google Cloud Next London, check out what’s happening at our 60+ breakout sessions and reserve your spot. You’ll also have access to sandboxes where you can see our products in action, a Fifth Nine area where you can learn more about operations and site reliability, and many open areas to network with peers who are doing some of the most compelling and valuable work in cloud today. We hope you enjoy the show.

Are all clouds created equal?

Cloud-based workplace tools are no longer niche. Companies from small startups to Fortune 500 giants like Whirlpool and PwC have realized that servers are expensive, teams need real-time collaboration and employees need access to email, calendar and collaborative editing tools on their phones. For many companies, deciding to move on-premises systems to the cloud is a no-brainer. Figuring out which cloud solution delivers the most return on investment when both major providers claim their tools are “mobile-friendly” and offer “real-time collaboration” is the tough part.

To provide customers with concrete data on the benefits that productivity, mobility and collaboration can bring to an organization (even after moving to the cloud), Google commissioned independent market research firm Forrester Consulting to conduct a Total Economic Impact (TEI) study. Forrester surveyed seven companies in North America, EMEA and APAC in a range of industries — including professional services, retail, real estate, IT and media — who migrated from an alternate cloud solutions to G Suite. For a composite organization based on feedback from the interviews, Forrester found that switching to G Suite resulted in the following benefits in a three-year period:


  • 213% return on investment (ROI)
  • Payback in just 1.9 months
  • Nearly $1 million in collaboration and productivity gains
In addition to these hard numbers, Forrester uncovered a few common themes that customers experienced after switching from their previous cloud solution to G Suite:


G Suite “just works”

People crave simplicity. With G Suite, teams can create a new document in seconds or add a conference room to a calendar invite with a single click. Customers reported there are no headaches with G Suite — whether on a desktop, laptop, mobile phone, tablet, Android or iOS, G Suite works exactly as they expect it to.

Quick adoption results in speedy ROI

It’s no surprise that most companies want their employees to use the tools they pay for. Popsugar reported that Going Google saves the organization $100 thousand each year in annual enterprise volume software licenses — an agreement that their IT director says included software the company neither wanted nor needed.

After switching to G Suite, customers reported that overall platform adoption increased significantly compared to engagement with the previous solution. Many interviewees attributed this rise in engagement to the intuitive nature of G Suite and broad employee familiarity with Google products like Gmail.

Collaboration is a breeze

While the interviewees’ previous cloud solution claims users can work together at the same time, their former customers told Forrester they struggled with browser and device compatibility, and had difficulties working with colleagues who had different license types. G Suite works from any device on any modern browser, and all users can work together, regardless of what type of license they have.

Easier collaboration means that employees are productive, and when employees are more productive, companies save money. When it comes to creating content, Forrester found that productivity increased by 20% due to the ease and mobility of real-time collaboration offered by G Suite — particularly when it comes to Docs, Sheets and Slides.

Customers’ voices matter

Everyone likes to be heard. Customers said they felt more supported by Google than their previous provider: issues are resolved faster, customers feel like they’re an important part of the product development process, and they reported they were happy to find that feedback can be easily submitted directly from the admin console.

One customer described Google’s 24/7 phone, email and chat support like this: “The previous platform provider resolved only 3 of 10 issues satisfactorily and often took 12 to 14 hours to do so against an 8-hour SLA. Google is closer to 9 of 10 and always within the 8-hour window.”

Visit our Insights page to learn more and download “The Total Economic Impact™ Of G Suite: An Analysis Of Cloud-To-Cloud Migration Value.”

Source: Google Cloud