Tag Archives: AskAdSense

Did You Receive A Policy Violation Warning?

Have you received an email from [email protected] with a warning that you’ve violated the AdSense policies? These warnings are usually issued in instances of mild violations that we believe can be fixed quickly.


In addition to an email, you’ll receive a notification in your AdSense account under the “Status” tab. Both the email and notification will explain where your violation occurred and how to fix it and by clicking the link provided, you’ll be sent to the page where the violation has occurred. To resolve the issue, you can either fix the content that violates AdSense policies across your site or remove the AdSense code.

Remember, your site must be compliant in order to participate in the AdSense program. When you’ve made all the necessary changes to your site, check “Resolved” on the site level violation notification in the “Status” tab of your AdSense account. You don’t need to notify us when you’ve fixed the violation; however, you do need to resolve it in a timely manner. 

There are cases where ads stop appearing on your site altogether. This can happen when a publisher fails to respond to policy violation warnings, receives multiple warnings, or displays egregious violations across their site(s). Violations are categorized as egregious when we believe they can cause significant harm to advertisers, Google, users, or the overall ads ecosystem. 

In these cases you’ll receive an email and a notification in your AdSense account under the “Status” tab to notify you of this change. A link will also be included to show you where the violation appears. You can resolve it by either removing the content in question or by removing the AdSense code from the affected page. It’s important to note that a very small percentage of sites have their ads disabled after receiving a policy violation warning. 

Once you’ve corrected the violations across your entire site, you can submit an appeal from the “Status” tab in your AdSense account or by using the AdSense policy troubleshooter. Please bear in mind that we can only review appeals from sites that have AdSense code enabled.


Stay tuned for some best practices to help you avoid a policy violation.

Posted by: Anastasia Almiasheva from the AdSense team

Source: Inside AdSense


Learn the top triggers of policy violation warnings

Today we’ll highlight some of the top triggers of policy violation warnings to help you avoid common pitfalls. If you haven’t already, download the All-In-One Policy Compliance Guide to help you understand the what's and why's of our policy processes so you can always stay one step ahead.

As a general guideline to building a strong policy compliant foundation, ensure that the pages within your site offer a unique value for users and comply with AdSense policies. Let’s get started.


Google ads cannot be placed on pages that infringe on copyrighted materials. Don’t try to monetize content that isn’t yours or you don’t have permission to use. 
 
Because users come to your site for the content, it should then be easy for users of your site to distinguish ads from content at all times. Ads that blend in or that are situated too close to content and navigational icons can cause invalid clicks. AdSense will deduct clicks that are determined to be invalid and, where possible, reimburse advertisers.

Text descriptions that include excessive use of profanity or erotic stories, jokes, or discussions are violations of AdSense policies.
 
Placing ads under misleading headings like “Resources” is a policy violation. Users should not be mislead or asked to click on ads. Acceptable headers are “Advertisements or “Sponsored Links”.
 
Content that’s sexually explicit – or suggestive without being explicit, such as lingerie – isn’t allowed. If you wouldn't show it in polite company, we don’t want AdSense advertisements appearing there.
 
Drawing unnatural attention to ads by using visuals, call-outs or placements that call too much attention to ads aren’t permitted either.

Content that features bloodshed, fight scenes, and gruesome or freak accidents is not permitted by the AdSense policy.
 
Webmaster Guidelines require publishers to make sure their content is original, adds value, and is intended primarily for users, not for search engines. Failure to adhere to these adds up to a violation of AdSense policy.

There you have it: eight common triggers for a potential policy violation warning. We recommend that you refer back to this blog post and use Google Search to identify if you have any violations in your content as you review your site and upcoming content. 

Coming up next – what to do if you receive a policy violation warning.

Posted by: Anastasia Almiasheva from the AdSense team

Source: Inside AdSense


Have you experienced an unauthorized access issue with your AdSense Account?

Unfortunately, even for AdSense publishers, there’s always the risk of an unauthorized source compromising your secure login credentials. In these instances, you might be locked out of your AdSense account. Here’s what you can do to recover your account and avoid the same issue in the future:

For starters, these triggers can help you identify if your account has been compromised.  
  • You’ve noticed suspicious account activity (for example: there are new users that you haven’t granted access to; the payment details have changed without your permission; your security settings have been updated; and your email notification settings have changed).
  • You cannot login to your AdSense account.
 If you’ve found that your account has been compromised, follow these steps to resolve the issue:
  1. Run a malware scan on your devices
  2. Visit our Login Troubleshooter. If you’re locked out of your account, the troubleshooter will help you recover your Google Account. Once you’ve recovered your Google Account: 
  3. Then, the troubleshooter will take you to the Account login issues form, which will direct you to an AdSense account issues specialists.  
    • The specialist will start an investigation and communicate next steps (including the investigation report and reimbursement options). 
    • For a speedy resolution, be sure to include the following with the form as accurately as possible: 
      • Proof of your identity and address using acceptable documents.
      • Proof of a recent AdSense payment, such as a copy of a check, Western Union receipt or bank statement clearly showing a recent AdSense EFT deposit.
      • The URL of a test page of your website. This is to prove that you own and manage the domain listed in your account.
It’s important to note that the Account login issues form cannot be used to report disputes between authorized users. The administrator of the account is responsible for all user permissions. In general, it’s a best practice to remove former employees and inactive users from your account to help prevent unauthorized changes.  

Unfortunately, in some cases with ongoing security concerns, account reinstatement may not be possible. The AdSense specialist team will let you know if this is the case. 

We understand that compromised login credentials may be a huge problem for you and your business. Bookmark these valuable help resources to help retrieve a hijacked account:

If you have questions about this topic, join us on Twitter or Google+ for one of our #AskAdSense office hour sessions. 

Posted by: Hievda Ugur, from the AdSense Team

Source: Inside AdSense


Join #AskAdSense on Google+ and Twitter

We’ve expanded AdSense support to our English AdSense Twitter and Google+ pages. Join our weekly #AskAdSense office hours and speak directly with our support specialists on topics like: ad placements, mobile implementation, account activation, account suspension, ad formats, and much more.


#AskAdSense office hours will be held every Thursday morning 9:30am Pacific Daylight Time beginning September 29th, 2016. Participating is easy:
  1. Follow AdSense on Twitter and Google+ 
  2. Tweet, post, comment, or reply to AdSense on Twitter or Google+ asking your question during the office hours. 
  3. Please do not provide personally identifiable information in your tweets or comments.
  4. If you can’t attend during our office hour times, be sure to use #AskAdSense in your tweet, post, comment or reply to AdSense and we’ll do our best to respond during our weekly office hours.

On October 13th, John Brown, Head of Publisher Policy Communications for Google, will be joining our office hours to provide transparency into our program policies. John is actively involved with the AdSense community helping to ensure that we continue to make a great web and advertising experience. You can also follow John on the SearchEngineJournal.com column "Ask the AdSense Guy" to learn more about Google ad network policies, processes, and best practices.

AdSense strives to provide many ways to help you when you need it, we’re happy to extend this to our Twitter and Google+ profiles. Be sure to follow us and we’re looking forward to speaking to you there. 


Posted by: Jay Castro from the AdSense Team

Source: Inside AdSense