Tag Archives: AdWords

Enabling a Safe Digital Advertising Ecosystem

Google has a crucial stake in a healthy and sustainable digital advertising ecosystem—something we've worked to enable for nearly 20 years. Every day, we invest significant team hours and technological resources in protecting the users, advertisers and publishers that make the internet so useful. And every year, we share key actions and data about our efforts to keep the ecosystem safe by enforcing our policies across platforms.

Bad ads taken down

Dozens of new ads policies to take down billions of bad ads

In 2018, we faced new challenges in areas where online advertising could be used to scam or defraud users offline. For example, we created a new policy banning ads from for-profit bail bond providers because we saw evidence that this sector was taking advantage of vulnerable communities. Similarly, when we saw a rise in ads promoting deceptive experiences to users seeking addiction treatment services, we consulted with experts and restricted advertising to certified organizations. In all, we introduced 31 new ads policies in 2018 to address abuses in areas including third-party tech support, ticket resellers, cryptocurrency and local services such as garage door repairmen, bail bonds and addiction treatment facilities.

We took down 2.3 billion bad ads in 2018 for violations of both new and existing policies, including nearly 207,000 ads for ticket resellers, over 531,000 ads for bail bonds and approximately 58.8 million phishing ads. Overall, that’s more than six million bad ads, every day.

Ticket Resellers

As we continue to protect users from bad ads, we’re also working to make it easier for advertisers to ensure their creatives are policy compliant. Similar to our AdSense Policy Center, next month we’ll launch a new Policy manager in Google Ads that will give tips on common policy mistakes to help well-meaning advertisers and make it easier to create and launch compliant ads.

Taking on bad actors with improved technology

Last year, we also made a concerted effort to go after the bad actors behind numerous bad ads, not just the ads themselves. Using improved machine learning technology, we were able to identify and terminate almost one million bad advertiser accounts, nearly double the amount we terminated in 2017. When we take action at the account level, it helps to address the root cause of bad ads and better protect our users.

In 2017, we launched new technology that allows for more granular removal of ads from websites when only a small number of pages on a site are violating our policies. In 2018, we launched 330 detection classifiers to help us better detect "badness" at the page level—that's nearly three times the number of classifiers we launched in 2017. So while we terminated nearly 734,000 publishers and app developers from our ad network, and removed ads completely from nearly 1.5 million apps, we were also able to take more granular action by taking ads off of nearly 28 million pages that violated our publisher policies. We use a combination of manual reviews and machine learning to catch these kinds of violations.

Addressing key challenges within the digital ads ecosystem

From reports of “fake news” sites, to questions about who is purchasing political ads, to massive ad fraud operations, there are fundamental concerns about the role of online advertising in society. Last year, we launched a new policy for election ads in the U.S. ahead of the 2018 midterm elections. We verified nearly 143,000 election ads in the U.S. and launched a new political ads transparency report that gives more information about who bought election ads. And in 2019, we’re launching similar tools ahead of elections in the EU and India.

We also continued to tackle the challenge of misinformation and low-quality sites, using several different policies to ensure our ads are supporting legitimate, high-quality publishers. In 2018, we removed ads from approximately 1.2 million pages, more than 22,000 apps, and nearly 15,000 sites across our ad network for violations of policies directed at misrepresentative, hateful or other low-quality content. More specifically, we removed ads from almost 74,000 pages for violating our “dangerous or derogatory” content policy, and took down approximately 190,000 ads for violating this policy. This policy includes a prohibition on hate speech and protects our users, advertisers and publishers from hateful content across platforms.  


How we took down one of the biggest ad fraud operations ever in 2018

In 2018, we worked closely with cybersecurity firm White Ops, the FBI, and others in the industry to take down one of the largest and most complex international ad fraud operations we’ve ever seen. Codenamed "3ve", the operation used sophisticated tactics aimed at exploiting data centers, computers infected with malware, spoofed fraudulent domains and fake websites. In aggregate, 3ve produced more than 10,000 counterfeit domains, and generated over 3 billion daily bid requests at its peak.

3ve tried to evade our enforcements, but we conducted a coordinated takedown of their infrastructure. We referred the case to the FBI, and late last year charges were announced against eight individuals for crimes including aggravated identity theft and money laundering. Learn more about 3ve and our work to take it down on our Security Blog, as well as through this white paper that we co-authored with White Ops.


We will continue to tackle these issues because as new trends and online experiences emerge, so do new scams and bad actors. In 2019, our work to protect users and enable a safe advertising ecosystem that works well for legitimate advertisers and publishers continues to be a top priority.

Source: Google Ads


Grow your games business with ads

There’s so much that goes into building a great mobile game. Building a thriving business on top of it? That’s next level. Today, we’re announcing new solutions to increase the lifetime value of your players. Now, it’s easier than ever to re-engage your audience and take advantage of a new, smarter approach to monetization.

Help inactive players rediscover your game

Let's face it, the majority of players you acquire aren't going to continue engaging with your game after just a handful of days. One of the biggest opportunities you have to grow your business is to get those inactive players to come back and play again.

We’re introducing App campaigns for engagement in Google Ads to help players rediscover your game by engaging them with relevant ads across Google’s properties. With App campaigns for engagement, you can reconnect with players in many different ways, such as encouraging lapsed players to complete the tutorial, introducing new features that have been added since a player’s last session, or getting someone to open the game for the first time on Android (which only Google can help with).

Learn more about it here or talk to your Google account representative if you’re interested in trying it out.

Rediscover game 1

Generate revenue from non-spending players

Acquiring and retaining users is important, but retention alone doesn’t generate revenue.  Our internal data shows that, on average, less than four percent of players will ever spend on in-app items. One way to increase overall revenue is through ads. However, some developers worry that ads might hurt in-app purchase revenue by disrupting gameplay for players who do spend. What if you could just show ads to the players who aren't going to spend in your app? Good news—now you can.

We’re bringing a new approach to monetization that combines ads and in-app purchases in one automated solution. Available today, new smart segmentation features in Google AdMob use machine learning to segment your players based on their likelihood to spend on in-app purchases.

Ad units with smart segmentation will show ads only to users who are predicted not to spend on in-app purchases. Players who are predicted to spend will see no ads, and can simply continue playing.  Check it out by creating an interstitial ad unit with smart segmentation enabled.

Smart Segmentation Flow

To learn more about news ways to help you increase the lifetime value of your players, please join us at the Game Developers Conference. Location and details are below:


What: Google Ads Keynote
Where: Moscone West, room #2020
When: Wednesday March 20th at 12:30 PM


I'm excited for the week ahead and all the new games you’re building—I’m always on the lookout for my next favorite.


Source: Google Ads


Google Marketing Live broadcast on May 14th: register today

Did you know that searches for "best” have increased by 80% in the last two years? For example, in recent third-party research, we saw that some people spend over 50 days searching for the “best chocolate” before making a decision.

Google Marketing Live is happening on May 14th—register now to discover how to take action on new consumer insights like these and learn about the latest digital marketing products from Google. For the first time, we'll also be live streaming 8+ hours of additional content from the event. Engage directly with product managers through live Q&A, learn new best practices, and get an inside look at how our latest products are developed.

Source: Google Ads


At SXSW, creative agencies partner with Ad Council and YouTube to spark stories for a cause

What do Ozzy Osbourne and Prince Charles have in common? A lot, if you're looking at demographics alone; they're both male, born in the same year, and from England. Yet, as has been pointed out many times before, identifiers like age and gender don't give the full picture. 

For SXSW, we've partnered with 6 world-class creative agencies to explore how audience signals - beyond demographic data - can enable a spark for better, more relevant storytelling. 

Partnering with Ad Council on three causes - empowering girls in STEM, preparing for disasters, and ending hunger - we challenged each agency to each develop two different creatives that would resonate with the intended audience they wanted to engage, from sports fans to technophiles

The 12 campaigns, showcasing how customized creative can ignite conversations and action around important causes, will debut at SXSW on March 9th. 

Check out the full playlist to yt.be/SparkYourStory or dive in more to the story behind the work below. 


To Empower Girls in STEM 


Research shows that young girls are interested in STEM subjects but get discouraged from pursuing them by outdated stereotypes(1). AMP Agency and Hecho Studios took on the challenge to create ads that would speak to key audiences for She Can STEM and encourage them to empower young women in their lives in STEM.

AMP Agency 

While it's often difficult to know what leads a girl down the path to success, AMP Agency recognized that parents and other role models may play the most important role in guiding their futures. A core message unites the two creatives; you can set a young woman's future in motion by clueing into her interests and nourishing her passion for STEM. 

Watch the ad designed for tech-savvy people

Watch the ad designed for bargain hunters.


Hecho Studios 


To speak to parents of grade schoolers as well as avid readers, Hecho Studios developed an eye-catching showcase of women who have pioneered STEM fields. 

Watch the ad designed for parents of grade schoolers

Watch the ad designed for avid readers


To Drive Disaster Preparedness 

While the thought of preparing for a natural disaster can be overwhelming, developing an emergency plan can save lives. We Are Unlimited and Energy BBDO partnered with Ad Council to inspire more people to develop household disaster plans. 

Energy BBDO 

Recognizing that pet-lovers tend to watch humourous videos skiwing toward dog content, Energy BBDO created a funny spot featuring a conversation between a dog and owner. For DIYers, Energy BBDO developed high-action creative after seeing how this audience over indexed on action packed videos. 

Watch the ad designed for pet lovers


Watch the ad designed for DIYers who enjoy building things on their own.


We Are Unlimited 

Building different executions from a core campaign idea, We Are Unlimited created two day-in-the-life scenarios to show how an average day for stock-market savvy people versus travel buffs could go awry when disaster strikes. 

Watch the ad designed for stock-savvy investors


Watch the ad designed for travel buffs.


To Combat Hunger 

Hunger affects one in eight Americans(2), yet many are unaware of the prevalence. For this cause, BBDO and Grey created ads for four key audiences to drive donations to Feeding America. 

BBDO 

Creating one central concept that depicts the reality of impoverished meals, BBDO tailored the tone and details of the creative executions to speak to each audience. 

Watch the ad designed for gamers.


Watch the ad created for outdoor enthusiasts.


Grey 

Grey's overarching creative concept spoke to how hunger can hide in plain sight. Each creative execution featured a unique call-to-action to inspire action from that audience. 

Watch the ad designed for sports fans.


Watch the ad designed for green living enthusiasts.




———

(1)  Source: https://www.adcouncil.org/Our-Campaigns/Education/Empowering-Girls-in-STEM
(2) Citation: Alisha Coleman-Jensen, Matthew P. Rabbitt, Christian A. Gregory, and Anita Singh. 2018. Household Food Security in the United States in 2017, ERR-256, U.S. Department of Agriculture, Economic Research Service

Tasty: A Recipe for Success on the Google Home Hub

Posted by Julia Chen Davidson, Head of Partner Marketing, Google Home

We recently launched the Google Home Hub, the first ever Made by Google smart speaker with a screen, and we knew that a lot of you would want to put these helpful devices in the kitchen—perhaps the most productive room in the house. With the Google Assistant built-in to the Home Hub, you can use your voice—or your hands—to multitask during meal time. You can manage your shopping list, map out your family calendar, create reminders for the week, and even help your kids out with their homework.

To make the Google Assistant on the Home Hub even more helpful in the kitchen, we partnered with BuzzFeed's Tasty, the largest social food network in the world, to bring 2,000 of their step-by-step tutorials to the Assistant, adding to the tens of thousands of recipes already available. With Tasty on the Home Hub, you can search for recipes based on the ingredients you have in the pantry, your dietary restrictions, cuisine preferences and more. And once you find the right recipe, Tasty will walk you through each recipe with instructional videos and step-by-step guidance.

Tasty's Action shows off how brands can combine voice with visuals to create next-generation experiences for our smart homes. We asked Sami Simon, Product Manager for BuzzFeed Media Brands, a few questions about building for the Google Assistant and we hope you'll find some inspiration for how you can combine voice and touch for the new category of devices in our homes.

What additive value do you see for your users by building an Action for the Google Assistant that's different from an app or YouTube video series, for example?

We all know that feeling when you have your hands in a bowl of ground meat and you realize you have to tap the app to go to the next step or unpause the YouTube video you were watching (I can attest to random food smudges all over my phone and computer for this very reason!).


With our Action, people can use the Google Assistant to get a helping hand while cooking, navigating a Tasty recipe just by using their voice. Without having to break the flow of rolling out dough or chopping an onion, we can now guide people on what to expect next in their cooking process. What's more, with the Google Home Hub, which has the added bonus of a display screen, home chefs can also quickly glance at the video instructions for extra guidance.

The Google Home Hub gives users all of Google, in their home, at a glance. What advantages do you see for Tasty in being a part of voice-enabled devices in the home?

The Assistant on the Google Home Hub enhances the Tasty experience in the kitchen, making it easier than ever for home chefs to cook Tasty recipes, either by utilizing voice commands or the screen display. Tasty is already the centerpiece of the kitchen, and with the Google Home Hub integration, we have the opportunity to provide additional value to our audience. For instance, we've introduced features like Clean Out My Fridge where users share their available ingredients and Tasty recommends what to cook. We're so excited that we can seamlessly provide inspiration and coaching to all home chefs and make cooking even more accessible.

How do you think these new devices will shape the future of digital assistance? How did you think through when to use voice and visual components in your Action?

In our day-to-day lives, we don't necessarily think critically about the best way to receive information in a given instance, but this project challenged us to create the optimal cooking experience. Ultimately we designed the Action to be voice-first to harness the power of the Assistant.

We then layered in the supplemental visuals to make the cooking experience even easier and make searching our recipe catalogue more fun. For instance, if you're busy stir frying, all the pertinent information would be read aloud to you, and if you wanted to quickly check what this might look like, we also provide the visual as additional guidance.

Can you elaborate on 1-3 key findings that your team discovered while testing the Action for the Home Hub?

Tasty's lens on cooking is to provide a fun and accessible experience in the kitchen, which we wanted to have come across with the Action. We developed a personality profile for Tasty with the mission of connecting with chefs of all levels, which served as a guide for making decisions about the Action. For instance, once we defined the voice of Tasty, we knew how to keep the dialogue conversational in order to better resonate with our audience.

Additionally, while most people have had some experience with digital assistants, their knowledge of how assistants work and ways that they use them vary wildly from person to person. When we did user testing, we realized that unlike designing UX for a website, there weren't as many common design patterns we could rely on. Keeping this in mind helped us to continuously ensure that our user paths were as clear as possible and that we always provided users support if they got lost or confused.

What are you most excited about for the future of digital assistance and branded experiences there? Where do you foresee this ecosystem going?

I'm really excited for people to discover more use cases we haven't even dreamed of yet. We've thoroughly explored practical applications of the Assistant, so I'm eager to see how we can develop more creative Actions and evolve how we think about digital assistants. As the Assistant will only get smarter and better at predicting people's behavior, I'm looking forward to seeing the growth of helpful and innovative Actions, and applying those to Tasty's mission to make cooking even more accessible.

What's next for Tasty and your Action? What additional opportunities do you foresee for your brand in digital assistance or conversational interfaces?

We are proud of how our Action leverages the Google Assistant to enhance the cooking experience for our audience, and excited for how we can evolve the feature set in the future. The Tasty brand has evolved its videos beyond our popular top-down recipe format. It would be an awesome opportunity to expand our Action to incorporate the full breadth of the Tasty brand, such as our creative long-form programming or extended cooking tutorials, so we can continue helping people feel more comfortable in the kitchen.

To check out Tasty's Action yourself, just say "Hey Google, ask Tasty what I should make for dinner" on your Home Hub or Smart Display. And to learn more about the solutions we have for businesses, take a look at our Assistant Business site to get started building for the Google Assistant.

If you don't have the resources to build in-house, you can also work with our talented partners that have already built Actions for all types of use cases. To make it even easier to find the perfect partner, we recently launched a new website that shows these agencies on a map with more details about how to get in touch. And if you're an agency already building Actions, we'd love to hear from you. Just reach out here and we'll see if we can offer some help along the way!

Catching the eye with seasonal ads

Reading time: 4 minutes

Seasonal campaigns go beyond the holidays - Cyber Monday, Mother’s Day, and Small Business Saturday are also a huge part of the retail year. They’re less about targeting seasons, and more about finding moments with a common appeal in your client’s industry.

Brands need to be present in these moments, ready to greet panic-driven deal hunters with the perfect solution. So we sat down with Shopify’s CMO Hana Abaza on the Google Partners Podcast to get her top tips for seasonal campaigns that drive sales.


Find your season

Every business has an element of seasonality; times when interest piques and traffic spikes. All you need to do is identify them! Robust Google Analytics reports are a great place to start. Export your data onto a spreadsheet, and with some clever formatting, trends will start to light up like fireworks on New Year's Eve. 

Analytics also helps you uncover biases that may be hiding behind “failed” campaigns. For example, if you pumped a lot of your budget into targeting Valentine’s Day last year without success, it would be easy to write the day off as a ‘bad fit’ for your brand. Take a fresh look at the data, carry out an honest review, and you may find that small tweaks are all that’s needed to turn things around next year. 


Spot your opportunity

You’ve identified the seasons that matter to your business, now make sure your marketing budget is ready to handle the increased workload. Use Google Trends to spot search trends across each region you’re targeting, then compare that to search volume data in Google Ads to find keywords that fit your offering. 

In the build-up of individual events, Consumer Barometer can help you better understand how to reach your audience at the right time, with the right message. Different events bring up different emotions, so keeping track of consumer trends is a great way to make sure your ads strike an emotional chord with your audience. 


Create separate campaigns

It’s important that you measure success without the noise of other, non-seasonal campaigns. This helps you identify nuances in each season, and optimize next year’s campaigns with those insights in mind. 

Don’t be afraid to experiment with copy. Products like Responsive Search Ads (RSAs) can help you test different messages with very little effort. All you need to do is enter multiple headlines and descriptions about your products, and Google Ads will test different combinations to identify the best fit for your audience. 


Don’t miss last-minute shoppers

There’s been a 120% increase in “same-day delivery” searches since 20151. For urgent searches, 74% of shoppers say that when they’re searching on mobile, they look for the most relevant information, regardless of the company or brand2. As a result, the retailer that provides the most seamless experience wins. 

Season-specific promotion extensions help your ads stand out on Google’s results pages, and spotlight special promotions you may be running for the event. Highlighting services like same-day delivery, last-minute sales, or gift-wrapping may be all it takes to tip customers in your direction. 

Great seasonal campaigns are all about planning. Arm yourself with industry trends, plan your marketing budget with those trends in mind, and remember to tap into your consumer’s emotions with ads that resonate. With the right tools, a detailed content plan, and thorough research, you’ll be setting yourself up for seasonal success. 

Watch the video below and tune in to the Google Partners Podcast for more actionable tips and insights for seasonal success. 


1 How to reach today’s impatient shoppers - whether they’re shopping online, by voice, or in store, Think With Google, May 2018 
2 How to reach today’s impatient shoppers - whether they’re shopping online, by voice, or in store, Think With Google, May 2018

Disney and Google expand strategic relationship

People today exercise greater control over what they view and when—and on which screens—they view it. They watch sitcoms in taxis and on trains, and stream news and documentaries at the gym. All of which contribute to a striking new reality: TV is no longer a stationary box anchored to a corner in your living room.

People also expect the same content they love in the living room on every screen, which can be the difference between a loyal fanbase and a lost audience. Advertisers want to deliver quality ad experiences that are relevant, seamless and measurable across screens, inspiring media companies to reimagine the commercial break.

Disney DTC

That’s why we’re excited to announce today a new global strategic relationship with The Walt Disney Company.

Disney and Google share a passion for bringing quality content and information to everyone, everywhere. With this new relationship, Disney will bring its entire global digital video and display business onto Google Ad Manager, which will serve as its core ad technology platform. 

Disney CTV Image

That means that Google will now power advertising for Disney’s unmatched collection of brands and properties—including Disney, ABC, ESPN, Marvel, Pixar and Star Wars—across multiple channels, including live streaming and direct-to-consumer content offerings. Disney will be able to serve video ads effortlessly on the web, in mobile apps, streaming through connected TVs and for live events.

Together, we plan to build an advanced video experience for Disney that will transcend devices, platforms, and living rooms to bring the magic of premium video content into people’s hearts, minds, and screens—everywhere. 

Source: Google Ads