Category Archives: Official Gmail Blog

News, tips and tricks from Google’s Gmail team and friends

Powering enterprise productivity and secure collaboration with major updates to G suite

The promise of the cloud has always been to offer flexibility, access and security at a scale that’s unimaginable in legacy enterprise productivity solutions. Your data and applications offer the most value when they live in a connected cloud, and when combined with Google’s machine intelligence, they offer insights that can move your business beyond productivity.

In order for Google to deliver on this cloud promise, we must not only meet enterprise companies where they are today in terms of security, compliance, and connectivity standards — but also raise the bar for what’s possible with our advanced machine intelligence capabilities. That’s why we introduced G Suite. In the past year, we’ve launched more than 300 features and updates to help customers reach their cloud potential. And today, at Google Cloud Next, we announced the next generation of our collaboration and communication tools, designed to help our customers take it to the next level:

  • A Google Drive tailor-made for the enterprise
  • An evolved Hangouts purpose-built for teams: Hangouts Meet and Hangouts Chat
  • An Add-ons platform to integrate Gmail with the applications customers use every day
  • @meet, a machine learning-powered bot that uses natural language to schedule meetings

Introducing Team Drives and fresh features for enterprises in Drive

Since the launch of Google Drive, we’ve focused on making it simple for people to easily store, share and access their files. With more than 800 million active users on the Drive platform, we’re thrilled to see Drive delivering on this promise. These days, we’re focused on ensuring Drive addresses the unique needs of our enterprise customers, like compliance, data security and file ownership when teams change.

Today, we announced key enhancements in Drive to do just that:

  • Team Drives work the way people in enterprises do: in groups, not just as individuals. Team Drives enable teams to simply and securely manage permissions, ownership, and file access for an organization. Team Drives are generally available today for G Suite Business, Education, and Enterprise customers.
  • Drive File Stream allows employees to access tremendous amounts of cloud storage content directly from their desktops, without requiring a sync or monopolizing hard drive space. G Suite customers can apply for the Early Adopter Program (EAP) today.
  • Google Vault for Drive gains additional controls so admins can manage retention and legal hold policies. Google Vault for Drive is generally available today for G Suite Business, Education and Enterprise customers.
  • AppBridge, a partner that we’ve worked with closely for years, will be joining the G Suite team. We’re welcoming AppBridge to help our largest customers manage some of their most complex data migrations to Drive. 

Team Drives

Reimagining Hangouts and better brainstorming with Jamboard

We’re passionate about finding the best way for teams to work together and communicate, especially at large companies with workers around the world. Our customers have told us it should be effortless for them to connect over video and that chat should be more collaborative, which is why today we’re evolving Hangouts to focus on two new experiences: Hangouts Meet and Hangouts Chat.

Hangouts Meet is a new video meeting experience designed to make meetings frictionless. Up to 30 people can join a meeting within seconds — no downloads or browser plugins required, and it integrates with G Suite so you can present files natively. Anyone can join from any Android of iOS device, and a dial-in phone number for each meeting helps connect employees who are on the road without wifi/data. Meet is generally available today and will gradually roll out to all G Suite customers over the next few weeks.

Hangouts

Hangouts Chat offers teams a new way to connect with each other in virtual rooms, so they can keep work moving forward, even when they can’t meet face to face. With deep integrations with G Suite, teams can embed content right in the conversation, so they can interact and discuss items from Docs, Sheets, Slides, Calendar and other files. We also designed Chat to integrate with a wide set of enterprise tools, and we’re working with companies like Asana, Box and Zendesk to seamlessly integrate existing workflows into Chat. G Suite customers can apply to try Chat through the EAP.

Chat GIF

Lastly, we introduced Jamboard in the early adopter program last fall to help teams move real-time collaboration upstream in the creative process. Today, we announced that Jamboard will enter general availability this May at a price of $4999 plus a $600 annual management and support fee (discounted to $300 for your first year if you purchase by Sept. 30, 2017). Interested customers can sign up to be notified when Jamboard is available to order.

Jamboard

Integrating G Suite with services that businesses use every day

We built G Suite to be a workforce platform, not just a set of apps. Just as our apps work well together, they also need to work well with other services that employees rely on in their workflows. This is why we provide ways to integrate across our suite in Drive, Docs, Sheets, Slides and Cloud Search. Today, we continue this effort by introducing Gmail Add-ons, a new way to integrate powerful enterprise workflows with Gmail; uniquely, our Add-ons are triggered by the context of the email.

Add-ons make it easy for developers to bring third-party applications into Gmail. Developers simply write an integration once, and it will work in the Gmail apps on Android, iOS and the web right away. Gmail users will be able to install Add-ons via the G Suite Marketplace later this year. Intuit, Salesforce and ProsperWorks are already working on Gmail Add-ons, and we encourage other interested developers to sign up today for our Developer Preview.

Intuit

Last fall, we announced efforts with Salesforce to build tighter integrations with G Suite apps, and starting today, businesses can use Edit Opportunities in Google Sheets to save time. Sales reps can simply sync a Salesforce Opportunity List View to Sheets to bulk edit data, and the changes are synced automatically to Salesforce, no upload required. This integration supports business logic and validation rules and even lets sales reps use Explore in Sheets to help answer natural language questions.

Moving beyond productivity with Google’s machine intelligence

Beyond meeting enterprise needs, we have been looking to the future by regularly adding machine intelligence innovations throughout our G Suite products. For example, Explore in Sheets lets you skip complex formulas and ask questions in a natural language, Calendar Find a Time intelligently avoids scheduling conflicts and suggests alternatives, and Quick Access in Drive (which starting today also works with Team Drives on iOS and Android devices, and is coming soon to the web) uses context to automatically surface the most relevant files you need.

And we’re using this machine intelligence to fix daily frustrations like scheduling meetings, too. Today, as a part of Hangouts Chat, we introduced @meet, an intelligent bot that automates the scheduling of meetings. With all of the variables and options, this can be a tedious task for people to perform, but it’s simple for the bot. @meet will be available for customers that sign up for the EAP of  Hangouts Chat.

bot image

Learn more

Today marks our continued commitment to moving enterprises beyond productivity. To learn more, you can read about the announcements for Drive, Hangouts, and Gmail Add-ons. If you’re a G Suite customer, we encourage you to sign up for the Drive File Stream and Hangouts Chat EAPs.

Source: Gmail Blog


Q&A: Fontana Gruppo – Special Fasteners tightens up global operations with G Suite

Editor’s note: We spoke to Alberto Fontana, Owner and Global Operations Director of Fontana Gruppo - Special Fasteners, about the company’s growth strategy and how it’s supported by G Suite collaboration tools. Founded in 1952, Fontana Gruppo - Special Fasteners is one of the world’s leading producers of industrial fasteners. The Fontana family business has more than 4,100 employees, 19 production plants on four continents, and an annual turnover of $1billion.

Why did you choose Google Cloud’s G Suite to help you grow?

In 2014, our annual turnover doubled when we bought one of our main competitors. This helped us expand pretty rapidly. Today, we have factories in Italy, Mexico, Brazil, India and the United States, and we produce more than 10 billion industrial fasteners per year. This rapid global expansion brought fresh challenges we needed to overcome: we had two separate email solutions, our on-premise server system felt outdated, and different locations were using different IT systems. We looked for ways to unify the company and G Suite was a perfect fit.

How was the migration process to G Suite?

With outstanding assistance from Innext, our Global Change Management Service Partner, we began moving 14 terabytes of files from our servers onto Drive. We wanted our teams to choose G Suite rather than to be forced to make the change, and within just six months, all 4,100 of our staff had Google accounts and Gmail. Data migration was only a part of the whole “Project Innovation” we undertook with Innext, whose team of Google Cloud credentialed trainers educated our people on G Suite features and best practices.

How did G Suite impact your office-based teams?

Staff at our 19 sites can now work together simultaneously on single, continually-saved documents using Docs or Sheets. No more worrying about having the wrong version or losing information when people fail to save. On top of that, management now has oversight on up-to-the-minute progress, and can leave feedback in clear and simple comments.

How have your factory teams benefited from G Suite?

Our factory staff surprised us by using G Suite in interesting ways. One example is they use  Sheets as an alternative ). The staff installed large screens in the factory on which operators can upload information on a live Sheet, such as daily goals and progress in real-time.

How has this helped your teams work together across borders?

With G Suite, our managers now use mobile devices more than desktop or laptop computers, even when they’re offline, so that they can stay in touch when they’re visiting sites and clients. At the same time, Hangouts has reduced unnecessary travel, and meetings are easier to arrange on Calendar and at our facilities with Chromebox for Meetings.

How do you make sure everything's running smoothly?

Unlike with our on-premise servers, we never experience outages or have to spend time on maintenance. For staff feedback, Forms is ideal for collecting vital data from our sales team and global HR.

Can you tell us about your experience with Google’s security and compliance?

Following a discussion with James Snow, Head of Google Data Security, we’re convinced that Google’s security meets our needs, and is certainly better than our previous servers. One major benefit is that we can partition our information and share it with third parties, such as auditors.

What’s next for Fontana Gruppo - Special Fasteners?

Beyond universal adoption of G Suite in our Italian HQ and in our foreign branches, we keep improving our new “collaboration and communication experience” by evaluating new initiatives provided by Innext, like our CSS project and customized Transformation Labs. It’s our intention to be more than the biggest industrial fastener company — we want to be the most innovative, too. And because G Suite is regularly updated, we know Google will keep us ahead of the curve.

Source: Gmail Blog


Announcing new enterprise-grade controls and visibility in G Suite

Scale. Speed. Lower total cost of ownership. The cloud offers enterprises significant benefits and gives their teams a freedom that’s as big as their ambitions. G Suite supports such businesses around the world with our unified suite of intelligent apps. Today, more than 3 million paying businesses rely on G Suite to make working together easier, including Whirlpool, PWC, and Woolworths.

Having greater control and visibility when protecting sensitive assets, however, should also be a top concern in today’s world. That’s why starting today, we’re giving customers the critical control and visibility they expect (and their CTOs and regulators often require) in G Suite with:

  • More powerful access control for administrators with security key enforcement
  • More data control with Data Loss Prevention (DLP) for Google Drive, DLP for Gmail, and S/MIME for Gmail
  • More analytics and insights by connecting BigQuery with Gmail

Manage who can access your company’s devices and systems

  • Security key enforcement:  In 2011, we introduced 2-step verification for added protection when users log into their Google accounts. With 2-step verification, admins can opt for their company to use Security Keys, which are both easier for users and more secure against common (phishing) attacks than other methods. Security Keys plug directly into a laptop or pair with a mobile device using Bluetooth or NFC, instead of receiving a code via text. Today, we’re adding the ability for admins to enforce this measure by restricting login solely to users with a Security Key. Admins will also be able to manage the deployment of Security Keys and view usage reports.

See how stripe enhances account security with G Suite

Stripe, a software platform for running an internet business, processes billions of dollars a year for hundreds of thousands of companies around the world. Everyday, Stripe employees rely on G Suite to communicate and collaborate quickly, effectively and securely. Security Key enforcement provides an added layer of protections for Stripe, with advanced authentication controls to combat phishing attempts and unauthorized email access. 

"Businesses that run on Stripe trust us with some of their most sensitive information, and we take the security of that information extremely seriously. We've found Security Keys to be ideal second factors because they balance ease-of-use with increased account security. G Suite Security Key enforcement gives us a way to easily enforce secure logins for all employees, across both their desktop and now mobile devices, " says Bryan Berg, security team member at Stripe.

Control how data is shared beyond your company

  • Data loss prevention (DLP) for Google Drive: In 2015, we launched DLP for Gmail with easy-to-set-up rules, OCR image scan recognition and advanced customization. Today, we’re extending DLP to Google Drive, making it even easier for admins to secure sensitive data, control what content can be stored and protect users from accidentally sharing confidential information externally. G Suite’s DLP protection goes beyond standard DLP with easy-to-configure rules and OCR recognition of content stored in images so admins can easily enforce policies and control how data is shared.

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  • S/MIME for Gmail: When it comes to Gmail security, there are dozens of security measures running behind the scenes to keep your emails safe, and we support industry-standard authentication to help combat email spoofing. Unfortunately, other email services that you exchange emails with might not take similar measures to protect your data. That’s why we’re offering additional protection by giving you the option to bring your own certificates for S/MIME encryption. Administrators will be able to enforce S/MIME usage and can set DLP rules based on specific organizational unit needs.

Understand employee behavior and activity

  • Gmail logs + BigQuery integration: Gmail logs contain valuable information that can help administrators diagnose issues or unlock insights. Today, we are making it easier to analyze Gmail logs with a preconfigured BigQuery integration so administrators can run sophisticated, high-performing custom queries, analyze their data and build custom dashboards.

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  • Third-party email archiving: Google Vault helps you easily archive Gmail content while also complying with retention for legal holds and audit reporting. That said, some organizations use other third-party SMTP archiving solutions like HP Autonomy or Veritas. Today, we’re making it simple for you to integrate third-party archiving solutions of your choice with Gmail.

Part of the new G Suite Enterprise edition, today’s announcement is designed to provide the peace-of-mind our enterprise customers demand and deserve.

See how your business can innovate faster — and now even more securely — with G Suite by Google Cloud.

Source: Gmail Blog


See how G Suite and DocuSign help real estate brokers close deals faster

G Suite helps teams cut through clutter and get right down to business: accomplishing more with less rigmarole. In November, we welcomed DocuSign to the Recommended for G Suite Program to trim time businesses spend on e-signatures and approvals. This G Suite integration makes it easy to fast-track signatures with multiple signers, which is especially valuable for our customers in the real estate industry.

Sereno Group, a real estate brokerage firm in California, uses DocuSign and G Suite to schedule signings, maintain communication between agents and clients, and easily exchange paperwork. By using less complicated tools, agents can build their business and clientele faster.  

“When our tools are easier to use, agents can spend less time managing paperwork and devote more time to their clients,” said Tim Proschold, VP of Group Strategy & Success at Sereno Group.

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Sereno Group agents save time by using other G Suite integrations, like DocuSign for Google Drive and the DocuSign Gmail extension. Agents use Zipforms, online forms used by real estate agents, to store important deal information. Then others can go into these Zipforms, assemble important real estate, add in files or documents stored in Google Drive with the DocuSign for Google Drive integration and send materials to clients for them to sign. Tracking the status of signatures is easy with the DocuSign Gmail extension. Sereno Group agents can see the status of signatures directly in Gmail to know what’s pending and what’s complete. 

Other brokers are catching on too. Chris Lopez, broker with World Class Properties, is saving time with DocuSign and G Suite: “I sign between five and 10 documents every day and I save up to 10 minutes on each document. That frees up nearly eight hours a week for me to focus on what’s important for my clients.”

These real estate agents are clearly on to something. According to DocuSign, Sereno Group real estate agents are using DocuSign tools more and more — last year they used 18,000 envelope signatures up from 5,500 the year before. To learn more about how to use G Suite and DocuSign for your business, sign up for this webinar on February 7, 2017 at 10am PST / 1pm EST.

Source: Gmail Blog


Build data-rich presentations in seconds with integrated apps and the Slides API

Presentations are a staple in business communication. When done right, they help tell a story that can captivate, persuade, or inspire audiences. But crafting that story can be tedious, especially if you’re constantly flipping between screens to copy and paste charts, images, or figures into your slides.

If only there was an API for that….

Today, we’re announcing the general availability of the Google Slides API which gives developers programmatic access to create and update presentations in Slides from any data source. We previewed the Slides API at I/O earlier this year to change how business presentations are built. Now, your teams can use a number of ready-to-go integrations to turn your business data into presentations, with just a click.

Build beautiful, up-to-date presentations in seconds using Conga, Trello, Lucidchart and Zapier

Whether you’re looking to populate a quarterly business review (QBR) deck, add specs for weekly design review slides, or refresh event registration data for your daily update, the third-party apps below let you quickly and easily build beautiful, data-rich presentations.

  • Generate your next QBR deck with Conga: Conga makes document creation and reporting for Salesforce easy. With its Slides API integration you can create a quarterly business review presentation in Slides from your standard Salesforce Account records in seconds. Read more here.

Conga gif

  • Create vivid project updates with Trello: Trello helps you organize and prioritize project information in highly visual ways. With its Slide API integration, you can turn any Trello board or set of cards into a Slides presentation with just a click. Read more here.

trello gif

  • Review complex visualizations with Lucidchart: Lucidchart helps you create complex diagrams and visuals easily. With its Slides API integration you can export flowcharts, mockups, and other such visuals, break them into slides to cover specifics in more detail, and rapidly iterate on the content. You can find Lucidchart on the G Suite Marketplace and read more about the integration here.
  • Create and respond to custom proposals requests with Zapier: Zapier lets you create and automate business workflows. With its Slides API integration you can create, collaborate, and share dynamic presentations using Slides with just a few workflow rules. You can get started with the Slides integration on Zapier or learn more about it here.

All of these app integrations are available to try today — and this is just the beginning. We’re working with many other software vendors, including ProsperWorks, AODocs and Form Publisher to help you do more in less time in all sorts of ways.

Developers can start using the Slides API today. Documentation and demos are available at developers.google.com/slides and they can read more about it here.

Source: Gmail Blog


Gmail and Google Calendar get a whole lot better on iOS

Today we're making some changes to the Gmail and Google Calendar apps on iOS.

The new Gmail app for iOS

When you get the next Gmail iOS app update, you’ll notice some exciting changes: The biggest overhaul of the app in nearly four years. It's the Gmail you know and love, with a fresh new look, sleeker transitions and some highly-requested features. It's a lot faster, too.

With the new app, getting things done on the go is a lot easier — whether you’re trying to find a message your colleague sent you last month, or trying to get through your work inbox on a Monday morning.

Gmail-on-iOS_new-app_2.width-1716.png

Starting today, you’ll be able to:

  • Undo Send, just like you do on the desktop, to prevent embarrassing email mistakes

  • Search faster with instant results and spelling suggestions (like when you type “flighht,” but you really meant “flight”)

  • Swipe to archive or delete, to quickly clear items out of your inbox

Gmail_on_iOS_Undo-Send_0.gif

Google Calendar: Updated for you

Based on your feedback (thank you!), the Calendar app on iOS has some shiny, new features:

  • Month view and week in landscape view, so you have even more ways to see your schedule at a glance.

  • Spotlight Search support, so you can search for events, Reminders and Goals in Apple’s Spotlight Search and find what you’re looking for faster.

  • Alternate calendars. If you often look up dates in a non-Gregorian calendar — like Lunar, Islamic, or Hindu — you can now add that calendar to easily see those dates alongside your current calendar.

Calendar_on_iOS_week_and_month_view.width-2000.png

We'll continue to improve both Gmail and Calendar for iOS so you can be more productive on the go.

Source: Gmail Blog


Gmail and Google Calendar get a whole lot better on iOS

Today we're making some changes to the Gmail and Google Calendar apps on iOS.

The new Gmail app for iOS

When you get the next Gmail iOS app update, you’ll notice some exciting changes: The biggest overhaul of the app in nearly four years. It's the Gmail you know and love, with a fresh new look, sleeker transitions and some highly-requested features. It's a lot faster, too.

With the new app, getting things done on the go is a lot easier — whether you’re trying to find a message your colleague sent you last month, or trying to get through your work inbox on a Monday morning.

Gmail-on-iOS_new-app_2.width-1716.png

Starting today, you’ll be able to:

  • Undo Send, just like you do on the desktop, to prevent embarrassing email mistakes

  • Search faster with instant results and spelling suggestions (like when you type “flighht,” but you really meant “flight”)

  • Swipe to archive or delete, to quickly clear items out of your inbox

Gmail_on_iOS_Undo-Send_0.gif

Google Calendar: Updated for you

Based on your feedback (thank you!), the Calendar app on iOS has some shiny, new features:

  • Month view and week in landscape view, so you have even more ways to see your schedule at a glance.

  • Spotlight Search support, so you can search for events, Reminders and Goals in Apple’s Spotlight Search and find what you’re looking for faster.

  • Alternate calendars. If you often look up dates in a non-Gregorian calendar — like Lunar, Islamic, or Hindu — you can now add that calendar to easily see those dates alongside your current calendar.

Calendar_on_iOS_week_and_month_view.width-2000.png

We'll continue to improve both Gmail and Calendar for iOS so you can be more productive on the go.

Source: Gmail Blog


Better emails, tailored to all your devices

Have you ever opened an email on your phone and something about the formatting just looks … off? Maybe the text is hard to read, or the buttons and links too small to tap. That’s because many emails are still formatted for computers' larger screens, which means reading them on mobile can be a hassle.

Starting later this month, Gmail and Inbox by Gmail will support emails created with responsive design, meaning their content adapts to fit screens of all sizes. Text, links, and even buttons will enlarge to make reading and tapping easier on a smaller screen. If you’re on desktop, you’ll also see improvements, since emails designed for mobile can also adapt to fit larger screens.

responsiv2.gif

These changes will make your email experience as comfortable and intuitive as possible. And as responsive design becomes more common, you’ll continue to see emails that fit better on all your screens and devices.

P.S. Are you an email designer? Check out our post on the Google Apps Developer Blog for all the crunchy details on what this update means for you.

Source: Gmail Blog


Better emails, tailored to all your devices

Have you ever opened an email on your phone and something about the formatting just looks … off? Maybe the text is hard to read, or the buttons and links too small to tap. That’s because many emails are still formatted for computers' larger screens, which means reading them on mobile can be a hassle.

Starting later this month, Gmail and Inbox by Gmail will support emails created with responsive design, meaning their content adapts to fit screens of all sizes. Text, links, and even buttons will enlarge to make reading and tapping easier on a smaller screen. If you’re on desktop, you’ll also see improvements, since emails designed for mobile can also adapt to fit larger screens.

responsiv2.gif

These changes will make your email experience as comfortable and intuitive as possible. And as responsive design becomes more common, you’ll continue to see emails that fit better on all your screens and devices.

P.S. Are you an email designer? Check out our post on the Google Apps Developer Blog for all the crunchy details on what this update means for you.

Source: Gmail Blog