Author Archives: Claire Mudd

A #SmallThanks makes a big difference this National Small Business Week

Love a local spot? Make it known this National Small Business Week—post a review or photo to their Google listing, or thank them on social media with the hashtag #SmallThanks. A small shout-out can mean a lot for a local business.  

One of my latest favorites is ABLE, a hip boutique in Nashville, TN that sells bags, shoes and jewelry handcrafted by women who have often overcome extraordinary circumstances to become entrepreneurs. I just gave ABLE a Small Thanks review on their Google listing for all they do (and for the cute earrings I just bought from them!).

During National Small Business Week, YouTube creators across the country are also sharing the places they love—from skate shops to bookmobiles and everything in between.

#SmallThanks for National Small Business Week

If you own a small business, check out the #SmallThanks Hub for free, customized marketing materials to turn your reviews into ready-to-use social posts, stickers, posters, and more. Reviews from your fans are like “digital thank you notes” and are one of the first things people notice about your business online, so start sharing your customers’ love with #SmallThanks today.

NSBW_SmallThanks.jpg

Examples of marketing materials on the #SmallThanks Hub 


For more tips on how to connect with local customers online, tune into our National Small Business Week livestream workshop from 9:00-10:00 a.m. PT on Wednesday, May 2. Register or find a partner-hosted workshop near you at google.com/smallbusinessweek. You can also find additional resources in our Grow with Google hub.


Happy National Small Business Week! Don’t forget to show your favorite local spot some love this week with a #SmallThanks—a small way to give them a big thank you.


Across the U.S., businesses are using the web to grow

When their 10-year-old daughter asked if she could raise alpacas on the family ranch, Jim and Kelley Hobart figured, “Why not?” They welcomed the animals onto their land and soon thereafter discovered the many benefits of alpaca wool. It was soft, durable, warm and eco-friendly—it had to be shared with the rest of the world. To the delight of their daughter and alpaca lovers everywhere, the Hobarts launched Alpaca Direct in 2005, producing quality yarns and apparel made from the unique fiber.

ID-Alpaca Direct.jpg
Alpaca Direct in Hayden, Idaho

Jim and Kelley never imagined that a curious request from their youngest daughter would transform into a full-fledged business, or that a small storefront in Hayden, ID, would become a popular travel destination for knitting enthusiasts worldwide. Yet today Alpaca Direct is at the heart of a vibrant and global knitting community. With the help of the web, they’ve brought the warmth of alpaca wool to more than 100,000 customers across 30 countries. As Kelley says, “With Google tools, we can do that, and [customers] can be part of our community.”

In 2016, Google’s search and advertising tools helped provide $222 billion of economic activity for 1.5 million businesses, website publishers, and nonprofits across the U.S. Our 2016 Economic Impact Report explores that economic impact state-by-state and the local businesses that are helping to drive it.

While working on a small leather goods line in New York City, Tanya Menendez and Matthew Burnett realized how difficult it was to find local manufacturers. In an effort to democratize that access, the two started Maker’s Row, an online marketplace that helps small businesses find American factories to make their products. They use AdWords to both establish factory partnerships and find new customers, and YouTube to, as Tanya describes, “put a face behind the products that are made in the United States.” In five years, the company has helped 120,000 small businesses source and create products in 11,000 American factories.

NY-Maker's Row #2.jpg
Maker's Row in New York City

After serving as a U.S. Marine for six years, Nick Baucom founded a company, Two Marines Moving, in Alexandria, Virginia. His goal was to keep his fellow veterans gainfully employed, while giving local residents a moving option they could trust. Today, Two Marines Moving employs more than 100 veterans. They use Search and AdWords not only to find customers,  but also to recruit employees. Nick has opened a second location in Florida and hopes to create job opportunities for 500 veterans in the next five years, vowing that “veterans will always have a home here.”

VA-Two Marines Moving.jpg
Two Marines Moving in Alexandria, Virginia

Across the U.S., businesses large and small are using the web to find their customers, grow, and make an impact. We’re proud to be part of their stories.

Across the U.S., businesses are using the web to grow

When their 10-year-old daughter asked if she could raise alpacas on the family ranch, Jim and Kelley Hobart figured, “Why not?” They welcomed the animals onto their land and soon thereafter discovered the many benefits of alpaca wool. It was soft, durable, warm and eco-friendly—it had to be shared with the rest of the world. To the delight of their daughter and alpaca lovers everywhere, the Hobarts launched Alpaca Direct in 2005, producing quality yarns and apparel made from the unique fiber.

ID-Alpaca Direct.jpg
Alpaca Direct in Hayden, Idaho

Jim and Kelley never imagined that a curious request from their youngest daughter would transform into a full-fledged business, or that a small storefront in Hayden, ID, would become a popular travel destination for knitting enthusiasts worldwide. Yet today Alpaca Direct is at the heart of a vibrant and global knitting community. With the help of the web, they’ve brought the warmth of alpaca wool to more than 100,000 customers across 30 countries. As Kelley says, “With Google tools, we can do that, and [customers] can be part of our community.”

In 2016, Google’s search and advertising tools helped provide $222 billion of economic activity for 1.5 million businesses, website publishers, and nonprofits across the U.S. Our 2016 Economic Impact Report explores that economic impact state-by-state and the local businesses that are helping to drive it.

While working on a small leather goods line in New York City, Tanya Menendez and Matthew Burnett realized how difficult it was to find local manufacturers. In an effort to democratize that access, the two started Maker’s Row, an online marketplace that helps small businesses find American factories to make their products. They use AdWords to both establish factory partnerships and find new customers, and YouTube to, as Tanya describes, “put a face behind the products that are made in the United States.” In five years, the company has helped 120,000 small businesses source and create products in 11,000 American factories.

NY-Maker's Row #2.jpg
Maker's Row in New York City

After serving as a U.S. Marine for six years, Nick Baucom founded a company, Two Marines Moving, in Alexandria, Virginia. His goal was to keep his fellow veterans gainfully employed, while giving local residents a moving option they could trust. Today, Two Marines Moving employs more than 100 veterans. They use Search and AdWords not only to find customers,  but also to recruit employees. Nick has opened a second location in Florida and hopes to create job opportunities for 500 veterans in the next five years, vowing that “veterans will always have a home here.”

VA-Two Marines Moving.jpg
Two Marines Moving in Alexandria, Virginia

Across the U.S., businesses large and small are using the web to find their customers, grow, and make an impact. We’re proud to be part of their stories.